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Avaliações do FreshBooks

Sobre FreshBooks

Solução online simples de usar para faturamento e controle de horas a partir de US$ 15/mês. Junte-se a 24 milhões de pessoas que já usaram o FreshBooks.

Saiba mais sobre o FreshBooks

Vantagens:

The ease of use and support, combined with the price point make a great deal.

Desvantagens:

Still lack and if we forget to save it will be lost.

Notas do FreshBooks

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,3/10

O FreshBooks tem uma classificação geral de 4,5 em 5 estrelas com base em 4.349 avaliações de usuários no Capterra.

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Filtrar avaliações (4.349)

Dinos
Dinos
President
Usuário do LinkedIn Verificado
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

I use FreshBooks because it's support kicks ass...

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Alexandrino
Alexandrino
ceo, Angola
Usuário do LinkedIn Verificado
Cosmético, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Um excelente softwere de Contabilidade

4,0 há 2 anos

Comentários: É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software

Vantagens:

É um software muico compacto, com uma longa experiencia visto que existe desde 2003 e de lá pra cá tem estado a adequar-se cada vez mais as necessidades dos seus usuarios.

Desvantagens:

Na Realidade nenhum produto é completo a ponto de não ser actualizado, por isso não que seja algo que eu não tenha gostado, mas que a empresa não se deixe acomodada pelo tempo de existência... continuem a inovar.

Flavia
Diretora Administrativa, Brasil
Gestão da educação, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Ainda avaliando o Freshbook

2,0 há 6 meses

Vantagens:

É um produto fácil de usar, tenho um preço bem acessível se comparado a outro produtos com mesmas funções.

Desvantagens:

Poderia ter mais recursos disponíveis que facilitariam uma maior integração

Resposta do FreshBooks

há 5 meses

Hey Flavia, thank you for taking the time to share your review of FreshBooks! I'm glad to hear you've had a good experience using FreshBooks! If you are looking for more resources for integrations, I'd recommend checking out our App Store (https://appstore.freshbooks.com/), which includes an option to suggest new integrations. ^DM

Bruna
Bruna
CEO, Brasil
Usuário do LinkedIn Verificado
Serviços de eventos, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

FreshBooks

5,0 há 3 anos

Comentários: Muito boa, super indico para pequenas e médias empresas.

Vantagens:

Gostei de como as categorias estão muito bem organizadas. é minha primeira vez em contato com um software assim, e não tive dificuldade nenhuma em fazer o meu cadastro. Logo no inicio, você tem acesso a um tutorial que te ajuda fazer, como se fosse, se perfil, e por fim uma nota fiscal de uma maneira muito pratica. O software é muito completo, ideal para pequenas e medias empresas, onde você mesmo vai estar no controle dos seus gastos, receitas e faturamento. É muito completo e mesmo se você não for muito familiarizado com contabilidade, não tem porque se preocupar, pois o site é muio intuitivo.

Desvantagens:

Na hora de cadastrar minha empresa, foi pedido uma estimativa de lucro anual, porém não achei minha moeda, que é o real brasileiro. Como tudo é em inglês, posso contar com o tradutor automático da pagina para entender bem, porém as vezes a tradução não é das melhores.

Eduardo
Eduardo
Fotógrafo, Brasil
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Avaliação FreshBooks

5,0 ano passado

Vantagens:

Categorias muito bem organizadas na versão mais atual do software e facilidade em fazer o cadastro no site. O programa como um todo é bastante completo e aparentemente vem se adaptando às necessidades de seus usuários ao longo de seus quase 20 anos de existência. Adorei o tutorial inicial, ideal para iniciantes.

Desvantagens:

O software só tem a opção em inglês, o que obriga a tradução automática que nem sempre é boa. O fato de não existir o BRL (real brasileiro) como moeda para preencher a estimativa de lucro anual também é bastante limitante.

Keyla
Contadora, Brasil
Contabilidade, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Excelente

5,0 há 3 meses

Comentários: Da para trabalhar de forma mais prática.

Vantagens:

Gostei por ser um produto de alta qualidade, é fácil manuseio.

Desvantagens:

Não tenho nada a reclamar no momento do produto.

Maiara
FreshBooks, Brasil
Contabilidade, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

FreshBooks

5,0 há 3 anos

Vantagens:

FreshBooks é uma empresa completa em contabilidade. Nela á maneiras de gerenciar seu trabalho próprio e empresas também. Exemplos que a plataforma tem é faturamentos, pagaemntos entre outras.

Desvantagens:

Eu acho uma exelente plataforma, uso ela á algum tempo e nunca tive problema, encaixou muito bem no meu trabalho.

Daniela
artesã, Brasil
Lácteos, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Comentário ao FreshBooks

3,0 há 3 anos

Comentários: percebi que pelo menos no teste ele me ajudou na organização de cobrança

Vantagens:

os recursos são muito bons, achei que para instalar a foto no recibo muito fácil, também gostei muito que vai para o email;

Desvantagens:

o que eu menos gostei é que é um recurso de alto valor para um artesão por exemplo

Resposta do FreshBooks

há 3 anos

Hey Daniela, thank you for taking the time to share your review of FreshBooks. I'm glad to hear that you had a positive experience with FreshBooks, but I believe you perhaps found the pricing to be too much for your business. If this was the case, our team would be happy to hear any feedback or suggestions you have regarding our pricing structure. Our Support Team can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or help@freshbooks to receive that feedback. ^DM

Marlon
Fresh Books Review, Brasil
E-Learning, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

FreshBooks Review

5,0 há 11 meses

Vantagens:

Facilidade para usar a plataforma, ótimo atendimento ao usuário...

Desvantagens:

Para mim, não precisa mudar nada. O software apresenta uma ótima interface

Maria Angélica
Maria Angélica
Proprietária, Brasil
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação segura e positiva

4,0 há 11 meses

Vantagens:

A facilidade no faturamento rápido e constante

Desvantagens:

A falta de algumas funções e dificuldade em algumas funções

Kimani
Kimani
Accountant, Quênia
Usuário do LinkedIn Verificado
Contabilidade, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Like human fingerprints, Freshbooks is Unique

5,0 mês passado Novo

Comentários: Freshbooks have proved to be dependable over the years. It's accuracy and efficiency remain unmatched

Vantagens:

Using Freshbooks has been a game changer for me and my team. It's interface is friendly and easy to navigate saving us on setting up time and helping us keep everything neatly organized. Freshbook is a unique platform whose touch of excellence in accounting and expense management stood out for me in comparison to other tools in the market. I find it's performance and reliability top notch in functions like generation and invoices tracking which is complete. It's decency in tracking expenses is on its own level. I am also able to execute receipt approvals, billable hours and keep financial records which are the major accounting roles making it an ultimate accounting solution

Desvantagens:

To be honest I have not encountered a single thing I dislike about Freshbooks. As an accountant who have used lots of accounting softwares I can recommend freshbooks to anyone out there for efficient execution of his/her accounting needs

John
Owner, Designer, Coder, EUA
Design, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Freshbooks is Great... But...

5,0 há 4 semanas Novo

Comentários: Overall I'm pleased with Freshbooks. There are some things I don't like about it (as indicated in the Cons question.

Vantagens:

Freshbooks is easy to learn, use, and continue to utilize. It has a clean and easy-to-understand interface. Recurring invoices are sent each month on time. I never have any issues with funds transferring to my bank account.

Desvantagens:

I very much dislike the fact that there are so many additional options blocked behind secondary / tertiary paywalls. I feel that with the price I pay each year most/all of these features should be unlocked. An additional $20 or more per month to be able to automatically charge a saved credit/debit card is ridiculous.

David
David
CEO, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Used to be great now it sucks

2,0 há 2 meses Novo

Vantagens:

A great example of a great company with a cool product that ruined the company and the product when growing. Current app is buggy and slow, critical issues for payment processing and client side billing. Stay away.

Desvantagens:

Bugs and shady pricing techniques. It fails at critical billing stages, making it hard to get paid online.

Resposta do FreshBooks

mês passado

Hey David, thank you for taking the time to share your review of FreshBooks. Feedback from customers like yourself is important to our team. To ensure your feedback can be shared in detail, or for any assistance you may need, please reach out to our Support Team via https://www.freshbooks.com/contact. ^DM

Adam
Adam
Chief Information Technology, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

FreshBooks – awesome tools, improvable customer service

4,0 há 3 meses

Comentários: In addition, the time accounting function is simple and allows us to monitor business activities as a whole. It has helped us identify and quantify the time spent on both responsble and non-responsible work, allowing us to adjust costs and be more efficient in our operations. Overall, FreshBooks has made managing our finances and time effective.

Vantagens:

Using FreshBooks has been a game changer for me and my team. The platfom excels in accounting and expense management, it offers a variety of functions such as generation and tracking of invoices quite complete, it has a history function for better control, this makes decision making easier, in terms of its interface I could say which is friendly and easy to navigate, saving us time and keeping everything organized. With freshbooks it's easy to customize reports and track metrics across multiple projects at once.

Desvantagens:

My experience with FreshBooks has been frustratng at times not because of its tools, but especially when it comes to customer support. Some time ago the live chat option provided quick and helpful responses, this made it easy for me to fix any problem, but now I am forced to send emails that go unanswered for days. And many times they are generic answers, which do not solve anything for me and delay the whole process.

jawad
Owner, EUA
Hotelaria, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Freshbooks will start you off 80% off

5,0 há 2 semanas Novo

Comentários: Very good.. servers are connected properly no problems there

Vantagens:

I liked that they have a free trial and on top of that they starting you off with the first four months at 80% off

Desvantagens:

I mean it's your standard accounting software but I have OCD and wish it was flashier. It's user friendly but dull

Lauren
Manager, EUA
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great system

5,0 há 4 semanas Novo

Vantagens:

I love how easy it is to create an invoice, set up auto invoicing and auto payments.

Desvantagens:

When clients pay via credit card or ACH it takes nearly a week sometimes to receive the money through fresh books.

Zedekiah
Zedekiah
Hydrafaciologist, Quênia
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

What really sets freshbooks apart

5,0 há 3 semanas Novo

Comentários: Freshbooks is for the wins. Given that accounting can be such an overwhelming task, Freshbooks simplicity becomes a real life hack. It has been way to use to enter expenses and collect payment. It's intuitive to use and has a user-friendly mobile app that allows me enter data and have and overview of all the businesses financial aspects at my own comfort without having to go to the office

Vantagens:

Freshbooks is an accounting software that's is well suited for our needs. It's is of use real set it apart with a dashboard that gives me an overview of outstanding revenue and profits of my business because is simply laid out in an easy to understand way that leave no space for confusion even to us who haven't done accounting before. Freshbooks includes soo many capabilities that makes a great accounting and invoicing solution. The double entry accounting reports feature helps us navigate through payments and expenses. It also allows me to easily create and out an invoice together and accept payments through credit or debit cards. Tax filing is a breeze since I can get a snapshot of the entire revenues which make a it easy for reporting of the income. In the report tabs, I can access the accounting reports from which Iam able to understand the business financial health that is soo critical in daily management .

Desvantagens:

Freshbooks ticks all the boxes for my business accounting needs

Nyambura
Nyambura
Social Media Marketing Specialist, Quênia
Usuário do LinkedIn Verificado
Imobiliárias, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Step into the world of freshbooks and experience where quality meets ease of use

5,0 há 3 semanas Novo

Comentários: While other accounting softwares are just soo complex, Freshbooks simplicity amazes me. We are able to analyse and report on the financial health of our company through the different accounting reports from Freshbooks

Vantagens:

When it comes to accounting software, what sets freshbooks apart is it's simplicity. Accounting can be quite complicated and overwhelming. But freshbooks is an easy to use platform for making any financial entry. It also comes in a mobile app that gives me the conveniency and liberty to make data entry even when not in the office. It's dashboard is the starting point with a simple layout of expenses, payments and incomes of any kind that means it support the double entry accounting. It allows me to keep all the invoices together and accept payments through credit and debit cards. Tax filing also becomes an easy task because of the clarity in organization of revenues and categorization of expenses for even easier data sharing. In the report tabs I can access all sorts of financial reports. Lastly I also use it for time tracking on hours spent on different projects

Desvantagens:

Freshbooks is a great tool that gives an overview of revenues in the company. With soo much ease. I am a happy user and have literally nothing against it

Beth W
Beth W
Digital Creator, Quênia
Usuário do LinkedIn Verificado
Entretenimento, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Making a statement in accounting with FreshBooks.

5,0 há 2 meses Novo

Comentários: Magical is the right word to explain our experience with FreshBooks because we have seen it work magics for our accounting. We find it easy to use and very effective at ensuring all the finances are at check. FreshBooks gives us a way to ensure that we keep records of every expenses as well as all payments that we receive.

Vantagens:

We found a true friend in FreshBooks and we are more than happy with the services we are getting from it. Everything about accounting is well simplified in FreshBooks and we never had difficulties to use it. The support is amazing. FreshBooks makes invoicing such a simple task for us and we are able to send our clients very professional invoices to keep them on the know about due payments. We also like it how FreshBooks allows us to monitor and manage our expenses. We use the financial reporting tool to run financial reports, and were are able to understand our financial health, this has helped us make very informed financial decisions on how to grow our business.

Desvantagens:

We are more than happy with FreshBooks mainly because we have never experienced any setbacks using it whether technical or anything.

Ana Paula
Ana Paula
Environmental Consultant, Peru
Usuário do LinkedIn Verificado
Serviços meio ambientais, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

What it takes to keep the accounts of a business

4,0 mês passado Novo

Comentários: In general I have learned a lot from this software, as a general accounting. I hope to continue learning in this trial period.

Vantagens:

It is an easy to use application, even for people who have little knowledge of accounting. It also has an affordable price.

Desvantagens:

Customer support is not optimal in two ways: live chat or email, but there are delays in responding to the message. And something specific is the complex bank reconciliation.

Molly
Molly
Photographer, EUA
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

FreshBooks as a Photographer (solo small business)

5,0 há 2 anos

Comentários: I have been using FreshBooks for over 2-years and am currently using it. I used FreshBooks a long time ago when they were new and more minimal. It has been great to see them grow up. The cost is a bit steep so I may not continue to use them -- I'm 50/50 at the moment. If they provided more value for the cost I would consider it a good investment, but paying for a CRM on top of that is expensive. Overall I do love the software!

Vantagens:

I love the clean and friendly UX of FreshBooks! It is a pretty efficient piece of software that helps me get paid quickly and easily. I feel it has grown up so much over the years too. Invoicing is super easy and tracking expenses. Those are my primary base needs to run my business.

Desvantagens:

I do wish that entering client information was a bit more intuitive as I feel like I'm doing input for a client into my contacts, importing it to my CRM, and then hand inputting into FreshBooks again feels redundant. I would really really really love to see a Mac App to complete the mobility and desktop experience. I dislike having to open a web page to manage things on a daily basis.

Fran
Owner, EUA
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

So much better than Quickbooks

5,0 ano passado

Comentários: I started with Freshbooks back in 2011, a colleague recommended I switch to Quickbooks, which I did. It only lasted a year before I went back to Freshbooks. Even though it was a pain to switch, it was worth it because when I have a problem with Freshbooks, I just send an email to [email protected] and they answer me the same day, usually. With Quickbooks, it was too hard to get support. It's not a double entry bookkeeping program, so if you need that, it's not for you. But for basic invoicing (including automatic recurring on any timeframe), time tracking, expense tracking, and reporting, it's perfect.

Vantagens:

Easy to use, interface. Excellent customer support.

Desvantagens:

There is a chrome extension for tracking time, in addition to within the app. The chrome extension was recently updated and is now not working properly. When you type the project name in it doesn't auto search, you have to scroll them all of them (and I have a lot) to select it now. They will fix it, i'm sure. Sometimes have trouble with expense syncing, and would like more features to make that faster and easier to categorize.

Ryan
Owner, EUA
Construção, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Barely passed high school math - and I'm now the bookkeeper

5,0 há 3 anos

Comentários: I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done stuggling with their program. We had tried the desk top and online versions and they both are so overwhelming with useless features that just get in the way of the simple bookkeeping and accounting needs that our particular business have. I have been asked by other women in business, if I can help them with accounting as they start their business, and my first suggestion is that they immediately drop QB and move over to Freshbooks. From our reports to filing quarterlies, reconciling and estimating - every thing about Freshbooks is better. I have told my husband I would literally become a volunteer spokesperson for Freshbooks due to how much more enjoyable they have made running the backside of our business. My ONLY regret is not doing this years ago. That's it. This product is life changing!

Vantagens:

Pretty much everything. The dashboard, estimating, reports, client organization, etc etc. This product is outstanding.

Desvantagens:

The type A personality in me would love to be able to close out the books monthly, but I'll take the trade off if it means my books stay balanced - which they always do in Freshbooks. I also wish the mobile app was more of an interactive user app, vs being more of a quick snapshot of our business.

Chris
Owner, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Don't Waist Your Money on Any Other Accounting Software

5,0 há 2 anos

Comentários: We struggled to find a solution that would allow us to easily track the time for multiple employees and make billing as simple as a couple of clicks. Most everything we used or tried required multiple systems that either didn't integrate at all or didn't integrate well, and required a lot of time to prep invoices and collect payments. Frehsbooks eliminated all of those issues and paid for itself in the first month.

Vantagens:

It saves my team hours of time every month. It easy to manage clients, track subscriptions, track hours and send invoices. Oh and it makes taxes season a breeze! The milage tracking feature has saved me over thousands per year in taxes since they released it.

Desvantagens:

The only complaint I have with Freshbooks is the Expenses feature. It has the ability to connect to your bank account to automatically pull in your charges, however, it never stays connected to our bank and it becomes a hassle. But they are great about helping to resolve the issue when it happens.

Maciej
Co-founder & Marketing Director, Kuwait
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

FreshBooks is a comprehensive accounting software

5,0 há 7 meses

Comentários: Overall, I have had a great experience with FreshBooks. It's a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. The customer service team is also always available to answer any questions you may have. The only downside is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software.

Vantagens:

FreshBooks is a comprehensive accounting software that makes it easy to track expenses, manage invoices, and keep track of payments. The user interface is straightforward and simple to use, making it easy to navigate and get the information you need quickly. Additionally, the customer service team is always available to answer any questions you may have.

Desvantagens:

The only downside to FreshBooks is that it can be difficult to set up and configure, especially for those unfamiliar with accounting software. Additionally, some of the features are a bit limited and could be improved.

Bryan
CEO, Gana
Publicidade e marketing, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Effortless Invoicing with FreshBooks: A Game-Changer for Small Businesses

4,0 há 9 meses

Comentários: Overall, my experience with FreshBooks has been excellent. As a small business owner, I appreciate the platform's user-friendly interface and seamless invoicing capabilities. While the software may lack some advanced accounting features and could benefit from more detailed reporting options, it more than makes up for it with its ease of use and efficiency. The pricing plans may be a bit steep for some users, but the value that FreshBooks provides is undeniable. Overall, I highly recommend FreshBooks to any small business looking to streamline their invoicing and accounting processes.

Vantagens:

FreshBooks offers a variety of features that make invoicing and financial management effortless, including customizable invoices, recurring payments, automated late payment reminders, time-tracking, and expense tracking. As a digital marketing business owner, I was pleasantly surprised by how seamlessly FreshBooks integrated with our existing workflows, saving us time and effort on a daily basis. Their platform's user-friendly interface and efficient features make it a top-notch solution for small businesses looking to streamline their financial processes.

Desvantagens:

Although FreshBooks is a great invoicing and accounting software for small businesses, it may not be suitable for larger enterprises with more complex financial needs. Some advanced accounting features such as inventory management or fixed asset tracking are missing from the platform.While FreshBooks provides a range of useful reports, some users might find that the options are not as extensive as they would like. For instance, the software could benefit from more detailed insights into sales trends, expenses, and cash flow.While FreshBooks is an excellent invoicing and accounting solution, some users may find the pricing plans to be relatively expensive, particularly if they only require basic invoicing functionality. Additionally, some users may be disappointed to find that certain features are only available on more expensive plans.While FreshBooks has a user-friendly interface, certain features can be challenging to navigate, particularly for users who are not tech-savvy. For instance, creating custom reports or integrating third-party applications can be a bit complicated.While FreshBooks does offer a mobile app, some users may find that it lacks certain features and functionality. For example, tracking time and expenses on the go can be a bit clunky, and the app could benefit from more advanced project management tools.