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Avaliações do FreshBooks

Sobre FreshBooks

Solução online simples de usar para faturamento e controle de horas a partir de US$ 15/mês. Junte-se a 24 milhões de pessoas que já usaram o FreshBooks.

Saiba mais sobre o FreshBooks

Vantagens:

The ease of use and support, combined with the price point make a great deal.

Desvantagens:

Still lack and if we forget to save it will be lost.

Notas do FreshBooks

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,3/10

O FreshBooks tem uma classificação geral de 4,5 em 5 estrelas com base em 4.402 avaliações de usuários no Capterra.

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Filtrar avaliações (4.402)

Dinos
Dinos
President
Usuário do LinkedIn Verificado
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

I use FreshBooks because it's support kicks ass...

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Alexandrino
Alexandrino
ceo, Angola
Usuário do LinkedIn Verificado
Cosmético, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Um excelente softwere de Contabilidade

4,0 há 2 anos

Comentários: É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software

Vantagens:

É um software muico compacto, com uma longa experiencia visto que existe desde 2003 e de lá pra cá tem estado a adequar-se cada vez mais as necessidades dos seus usuarios.

Desvantagens:

Na Realidade nenhum produto é completo a ponto de não ser actualizado, por isso não que seja algo que eu não tenha gostado, mas que a empresa não se deixe acomodada pelo tempo de existência... continuem a inovar.

Flavia
Diretora Administrativa, Brasil
Gestão da educação, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Ainda avaliando o Freshbook

2,0 ano passado

Vantagens:

É um produto fácil de usar, tenho um preço bem acessível se comparado a outro produtos com mesmas funções.

Desvantagens:

Poderia ter mais recursos disponíveis que facilitariam uma maior integração

Resposta do FreshBooks

ano passado

Hey Flavia, thank you for taking the time to share your review of FreshBooks! I'm glad to hear you've had a good experience using FreshBooks! If you are looking for more resources for integrations, I'd recommend checking out our App Store (https://appstore.freshbooks.com/), which includes an option to suggest new integrations. ^DM

Bruna
Bruna
CEO, Brasil
Usuário do LinkedIn Verificado
Serviços de eventos, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

FreshBooks

5,0 há 4 anos

Comentários: Muito boa, super indico para pequenas e médias empresas.

Vantagens:

Gostei de como as categorias estão muito bem organizadas. é minha primeira vez em contato com um software assim, e não tive dificuldade nenhuma em fazer o meu cadastro. Logo no inicio, você tem acesso a um tutorial que te ajuda fazer, como se fosse, se perfil, e por fim uma nota fiscal de uma maneira muito pratica. O software é muito completo, ideal para pequenas e medias empresas, onde você mesmo vai estar no controle dos seus gastos, receitas e faturamento. É muito completo e mesmo se você não for muito familiarizado com contabilidade, não tem porque se preocupar, pois o site é muio intuitivo.

Desvantagens:

Na hora de cadastrar minha empresa, foi pedido uma estimativa de lucro anual, porém não achei minha moeda, que é o real brasileiro. Como tudo é em inglês, posso contar com o tradutor automático da pagina para entender bem, porém as vezes a tradução não é das melhores.

Eduardo
Eduardo
Fotógrafo, Brasil
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Avaliação FreshBooks

5,0 há 2 anos

Vantagens:

Categorias muito bem organizadas na versão mais atual do software e facilidade em fazer o cadastro no site. O programa como um todo é bastante completo e aparentemente vem se adaptando às necessidades de seus usuários ao longo de seus quase 20 anos de existência. Adorei o tutorial inicial, ideal para iniciantes.

Desvantagens:

O software só tem a opção em inglês, o que obriga a tradução automática que nem sempre é boa. O fato de não existir o BRL (real brasileiro) como moeda para preencher a estimativa de lucro anual também é bastante limitante.

Keyla
Contadora, Brasil
Contabilidade, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Excelente

5,0 há 10 meses

Comentários: Da para trabalhar de forma mais prática.

Vantagens:

Gostei por ser um produto de alta qualidade, é fácil manuseio.

Desvantagens:

Não tenho nada a reclamar no momento do produto.

Maiara
FreshBooks, Brasil
Contabilidade, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

FreshBooks

5,0 há 4 anos

Vantagens:

FreshBooks é uma empresa completa em contabilidade. Nela á maneiras de gerenciar seu trabalho próprio e empresas também. Exemplos que a plataforma tem é faturamentos, pagaemntos entre outras.

Desvantagens:

Eu acho uma exelente plataforma, uso ela á algum tempo e nunca tive problema, encaixou muito bem no meu trabalho.

Daniela
artesã, Brasil
Lácteos, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Comentário ao FreshBooks

3,0 há 4 anos

Comentários: percebi que pelo menos no teste ele me ajudou na organização de cobrança

Vantagens:

os recursos são muito bons, achei que para instalar a foto no recibo muito fácil, também gostei muito que vai para o email;

Desvantagens:

o que eu menos gostei é que é um recurso de alto valor para um artesão por exemplo

Resposta do FreshBooks

há 4 anos

Hey Daniela, thank you for taking the time to share your review of FreshBooks. I'm glad to hear that you had a positive experience with FreshBooks, but I believe you perhaps found the pricing to be too much for your business. If this was the case, our team would be happy to hear any feedback or suggestions you have regarding our pricing structure. Our Support Team can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or help@freshbooks to receive that feedback. ^DM

Marlon
Fresh Books Review, Brasil
E-Learning, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

FreshBooks Review

5,0 ano passado

Vantagens:

Facilidade para usar a plataforma, ótimo atendimento ao usuário...

Desvantagens:

Para mim, não precisa mudar nada. O software apresenta uma ótima interface

Maria Angélica
Maria Angélica
Proprietária, Brasil
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Avaliação segura e positiva

4,0 ano passado

Vantagens:

A facilidade no faturamento rápido e constante

Desvantagens:

A falta de algumas funções e dificuldade em algumas funções

Josh
Josh
Owner, EUA
Usuário do LinkedIn Verificado
Arquitetura e planejamento, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

My life was a mess until I started using Freshbooks.

5,0 mês passado Novo

Comentários: When I think about using Quickbooks or Excel I start to have a panic attack. When I think about using Freshbooks I get a refreshing feeling of a calm, relaxing wind.

Vantagens:

I record my time and expenses and it automates everything else.

Desvantagens:

I don't have any complaints. It just works and seems simple and easy.

Stephen
CEO, EUA
Internet, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

One of the best accounting softwares to have out there on a budget

5,0 há 2 meses

Comentários: My overall experience with fresh books is excellent I've never had any issue with the system it works perfectly fine customer service responds right away if you do have any issues I remember I missed a payment and they gave me a call to remind me and even gave me enough time to pay it without canceling my account or not allow me access.

Vantagens:

Fresh books is really easy to use I love the integration of being able to have my invoices paid having the instant liks and much much more This is just a great software all around to manage your business.

Desvantagens:

I wish it integrated more with other softwares like high level and other CRM softwares but hopefully they'll add this in the future other than that everything else is great.

Avaliador Verificado
Usuário do LinkedIn Verificado
Petróleo e energia, 5.001–10.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

I had a line of tasks that was easy to perform.

3,0 há 2 meses Novo

Comentários: It was a 50 and 50 where we saved time and money, we could follow up on an effective timeline where in general we could have details of how much we spent in time and also in money in each process, on the other hand we delayed, we It was too disturbing not to be clear about everything since the situation required that we had to go through many accounting options that we did not use.

Vantagens:

I handled a small part of the billing for the software, and according to this, since it was cheaper to do it that way, at that time I tracked the time of my development tasks since I had compatibility of those projects. This helps keep finances organized and makes it easier to know how much time I was dedicating to each development task. I know it wasn't the best technique to measure exactly what I was doing, but it worked perfectly.

Desvantagens:

As basically the program was oriented more towards accounting activities than towards general activities such as measuring the time of our development tasks, we were too disturbed by so many accounting options that we did not understand, which caused us to waste a lot of time and made the work situation difficult for us. long.

Resposta do FreshBooks

há 4 semanas

Hey there, thank you for taking the time to share your review of FreshBooks. If there's ever any additional feedback, feature suggestions or workflows you'd like to see in FreshBooks, please feel free to connect with our Support Team. Our Support Team can ensure any feedback is shared on your behalf. You can reach our team via this page: https://www.freshbooks.com/contact ^DM

Michael
Web Design and Founder, EUA
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Awesome Small Business Invoicing & Time Tracking Tool

5,0 mês passado Novo

Comentários: Overall, I love using Freshbooks for time tracking and billing clients. It is easy to use and makes my agency look very professional.

Vantagens:

Freshbooks helps our digital marketing agency keep track of tasks completed for clients and allows us to list those tasks on invoices that can be paid via ACH or Credit Card online by our clients very easily. Freshbooks templates are very professional looking and my clients have a very good experience.

Desvantagens:

I wish payments would process to our bank account faster. Sometimes invoices go to spam when sending emails to customers through Fresbhooks messages.

Solomon
Project manager, EUA
Serviços e tecnologia da informação, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Keep your accounts Fresh with the best Online accounting and invoicing tool.

5,0 há 2 meses Novo

Vantagens:

It sends automated payment reminders to our customers for any payments. It offers the best invoicing and billing services. It has a very easy to use interface and very easy to navigate through too. It has a good and very knowledgeable customer service staffs.

Desvantagens:

It has been all good to is working with the software.

Joe
Director of Operations, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Simple online billing system

4,0 há 2 meses

Vantagens:

This system has a simple front end UI. Sometimes that's what you need. We dont always need graphs and charts and tables. I can log in, see who owes me and who has paid. I can create invoices and not have to wait for graphics to load to show me someone owes us money. My other favorite feature is being able to convert estimates directly to an invoice and then sending that invoice out. 3 clicks and you go from estimate to getting paid.

Desvantagens:

the on thing i dislike is the option to add an image to an invoice. We have multiple users creating invoices and estimates and the last image uploaded becomes the default image on all the following invoices and estimates unless you manually remove it.

Corey
Designer, EUA
Design, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

A great service!

5,0 mês passado Novo

Comentários: I have had much success with this program for my business needs.

Vantagens:

I love the customization that FreshBooks provides for invoicing clients.The system is easy to use well.

Desvantagens:

The only thing that I do not like is the limit of clients for the payment plan. it would be preferred for the plan to cover more clients.

Samir
Insurance Claims Specialist, EUA
Seguros, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great but needs improvement.

4,0 há 2 semanas Novo

Vantagens:

The invoicing is instant, which is very important, you charge your customers and get paid really fast. They also have an option or feature called tracking to not miss billable time

Desvantagens:

The feature to track billing sometimes lags and is slow and definitely needs improvement.

Charles
Designer, Papua-Nova Guiné
Artes e artesanato, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

My experience with freshbooks

5,0 mês passado Novo

Comentários: I praise freshbooks for it's, simplicity, efficiency and the ability to streamline accounting tasks for small businesses and freelancers.

Vantagens:

I like FreshBooks for its user-friendly interface and intuitive features, making accounting tasks simple and efficient.

Desvantagens:

It handles complex accounting tasks and consider its pricing structure more transparent compared to other options.

Tiara
Founder, EUA
Produção audivisual, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Good, but only for beginners

4,0 há 2 meses Novo

Comentários: Great at first, however my company grew out of the services offered.

Vantagens:

It’s good for those who have very little experience in accounting and a fairly small business to run. Has all of the basic tools you need to keep all of your business finances organized.

Desvantagens:

Not enough features for invoice heavy based businesses. Storage capacity is minimal for a heavy workflow.

Ryan
Owner, EUA
Construção, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Barely passed high school math - and I'm now the bookkeeper

5,0 há 4 anos

Comentários: I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done stuggling with their program. We had tried the desk top and online versions and they both are so overwhelming with useless features that just get in the way of the simple bookkeeping and accounting needs that our particular business have. I have been asked by other women in business, if I can help them with accounting as they start their business, and my first suggestion is that they immediately drop QB and move over to Freshbooks. From our reports to filing quarterlies, reconciling and estimating - every thing about Freshbooks is better. I have told my husband I would literally become a volunteer spokesperson for Freshbooks due to how much more enjoyable they have made running the backside of our business. My ONLY regret is not doing this years ago. That's it. This product is life changing!

Vantagens:

Pretty much everything. The dashboard, estimating, reports, client organization, etc etc. This product is outstanding.

Desvantagens:

The type A personality in me would love to be able to close out the books monthly, but I'll take the trade off if it means my books stay balanced - which they always do in Freshbooks. I also wish the mobile app was more of an interactive user app, vs being more of a quick snapshot of our business.

Fran
Owner, EUA
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

So much better than Quickbooks

5,0 há 2 anos

Comentários: I started with Freshbooks back in 2011, a colleague recommended I switch to Quickbooks, which I did. It only lasted a year before I went back to Freshbooks. Even though it was a pain to switch, it was worth it because when I have a problem with Freshbooks, I just send an email to [email protected] and they answer me the same day, usually. With Quickbooks, it was too hard to get support. It's not a double entry bookkeeping program, so if you need that, it's not for you. But for basic invoicing (including automatic recurring on any timeframe), time tracking, expense tracking, and reporting, it's perfect.

Vantagens:

Easy to use, interface. Excellent customer support.

Desvantagens:

There is a chrome extension for tracking time, in addition to within the app. The chrome extension was recently updated and is now not working properly. When you type the project name in it doesn't auto search, you have to scroll them all of them (and I have a lot) to select it now. They will fix it, i'm sure. Sometimes have trouble with expense syncing, and would like more features to make that faster and easier to categorize.

Alicia
Business Owner, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Fine if you are the only one in your business

3,0 há 2 anos

Comentários: It was rated well, so I expected better performance. Reconciling the small transactions I get from health insurance companies is very time consuming and it seems like there should be a better way to add those payments without having to manually enter each one when I have to reconcile.
Invoices default to "accrual" accounting which is a pain if you use cash-based accounting (which I do).
Overall, I have not been able to have accurate business numbers (profit/loss) for months because trying to figure out how to add payroll info has been so challenging.

Vantagens:

I loved that I could upload clients I frequently invoice when I transitioned. Setting up my bank links was very simple and transactions were downloaded easily. You can set up rules for accounts and they will follow those. Invoices look good and are easy to create.

Desvantagens:

The software does not support accounting if you have employees and are paying any benefits. Trying to separate out the cost of what my employees contribute to health insurance, retirement, etc. vs what I contribute has been a nightmare. My bookkeeper and I both spent a lot of time with Freshbooks support trying to figure out how to do that. Turns out it is with a journal entry which is time consuming and makes no sense.

Resposta do FreshBooks

há 2 anos

Hey Alicia, thank you for taking the time to share your review of FreshBooks. I have ensured that your feedback about your accounting experience in FreshBooks has been passed along to our Product Team on your behalf. If there is any other feedback you wish to share, or queries our team can assist with, the contact information for our Support Team can be found here: https://www.freshbooks.com/contact ^DM

Erica
Erica
Content Designer, EUA
Usuário do LinkedIn Verificado
Design, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Stellar customer service. Simple interface.

5,0 há 6 anos

Comentários: FreshBooks helps me do the essential tasks of invoices and expenses while also helping me get a big picture view of my business's financial health.

Vantagens:

I started my freelance business nearly 3 years ago, and after initial struggles with Quickbooks (I even had a 2-hour training session with a Quickbooks instructor who just further confused me), I put off dealing with the financial side of my business for over a year (until my CPA was hounding me for tax stuff). Upon the recommendation of another freelancing friend, I decided to give FreshBooks a try. I finally got FreshBooks up and running, and I was amazed at how much it relieved my stress, rather than adding to it. The basic setup is simple and straight-forward, but as my business has grown, I've been impressed with little tricks built into FreshBooks that helps me save time and get a better overall view of my business. Also, I don't think I've ever experienced such consistently helpful and friendly customer service. Any time I call with a question, the person on the phone is empowered to help me out.

Desvantagens:

There are even more integrations and advancements that I think FreshBooks could offer to be even better. Here are a few examples: + I'd love to be able to do some kind of forecasting of income based either on draft invoices for project currently in the works, or estimates that have been accepted. + I wish I could set up estimates so clients could accept/reject specific line items so that I could send one estimate with different options, rather than multiple different estimates. + I wish I could apply discounts to specific line items in the invoices rather than the subtotal of the entire invoice so I could discount my services without discounting passed-along expenses I incur. I've shared such feedback and other minor requests with the FreshBooks team, and they've sounded receptive, so I hope updates/upgrades like these will one day be available.

Susan
Digital Business and Marketing Consultant, EUA
Consultoria de gestão, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Really like FreshBooks but there's room for improvement

3,0 há 7 anos

Comentários: Here's the skinny on FreshBooks (the good, the bad, and the ugly): The Good:
You can't beat the visual dashboard for tracking outstanding and past payments for clients. It's a great billing system for small businesses and especially consultants or freelancers. The recurring billing/invoicing system is FAB!
Like many platforms these days, Freshbooks showcases a library of "add-ons" to help enhance your experience. Some of the best ones (in my book, as a tech consultant and marketer) are Hubspot, Shopify, Mailchimp, Bidsketch, BaseCamp, and Podio. There's a decent time tracking feature, along with the ability to track expenses. You can create/assign staff to project billing. Of course, you can issue "estimates" to prospects for future projects. As you send invoices through the Freshbooks system, it will log "sent" emails for you. And the system is designed to handle manual invoices for snail mail as well. Each client/business that you bill receives their own "login" to your dashboard to view their invoice(s). This is a nice touch, as clients may often "misplace" that original email with your invoice in it... It integrates very nicely with Stripe and PayPal (although I hear that may be changing - what? I know) plus Freshbooks has its own payment feature. I never have issues with payments, they always come through the system promptly (for online playing, 24-48 hours, the norm). The Bad:
I'm not a fan of the reporting feature, while it's functional, it doesn't allow enough flexibility that a diverse consultant such as myself would like (need) to have. There are several reporting functions for each core feature (Accounting, Clients, Invoicing, and Time Tracking). But no option for custom reporting, which I often need as my diverse array of clientele has different process, set-ups, etc. At the very least, I would like to be able to customize the built-in reports on some level. I've not found an add-on that would assist me with this pain point.
The Ugly:
Finally, sadly, the worst thing I have to say about FreshBooks is that the Android app is greatly lacking. As the years (and technology) progress, that could eventually become a deal breaker. All the features in the world won't do a consultant much good if all of those same features can't be accessed via mobile device. We're ALL mobile these days, doncha know.
However, if you split your time between desktop/Mac and mobile, then Freshbooks is well worth a look!

Brad
Creative Head, África do Sul
Serviços de eventos, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Accounting for dummies

4,0 há 4 anos

Comentários: Overall I cant fault the product and would definitely recommend it to any business owner. The only thing I wish was possible, is to pay in my local currency for budgeting purposes.

Vantagens:

I started using Freshbooks when I was given the opportunity to start a company in the wedding industry. At the time I had no idea what I was doing when it came to bookkeeping but FreshBooks made it easy to manage. What I loved about the software was the journey I followed, from Quotation to final invoice. The ability to send the quote/invoice with a simple click streamlined my business process. I eventually had to hand over when I couldn't handle the load, and because of the intuitive software, it was an simple handover. When I needed a report, i didn't have to wait for it to come from my bookkeeper, I just jumped online and got what I needed quickly and easily. Oh the cherry on the cake was the app. I used to showcase at trade-shows so the app allowed me to draw up an invoice and email the client without leaving the booth, or needing my laptop.

Desvantagens:

The price point was a bit of a hard pill to swallow, especially in an economy where the $ is much stronger than my local currency. The fluxuating market made budgeting a nightmare, and when getting a start up off the ground, every cent counts. While I could work around that, the one thing I disliked was the fact that one could go back and edit invoices/quotes post creation. I have since learnt that this is a big no no, but at the time I was non the wiser. I unfortunately lost money due to this, as many cash sales invoices were edited, and the balance pocketed.