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Sobre KORONA POS

O KORONA é um sistema de POS tudo-em-um para vinícolas, criado para gestão de estoques de barris e garrafas, serviço de mesa, degustações e filiações.

Saiba mais sobre o KORONA POS

Vantagens:

Easy to use and customize how I need it. Integrates with systems for apps, online ordering, website, delivery/curbside pickup.

Desvantagens:

No ID scanning and no "Legal Birthdate" that shows on the POS screen.

Notas do KORONA POS

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,7
Recursos
4,5
Relação qualidade/preço
4,5

Probabilidade de recomendação

9,1/10

O KORONA POS tem uma classificação geral de 4,7 em 5 estrelas com base em 66 avaliações de usuários no Capterra.

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Filtrar avaliações (66)

Oniqueh
Wine Club Manager, EUA
Vinhos e licores, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Great POS and Support Team

5,0 há 5 anos

Comentários: We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.

Vantagens:

The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!

Desvantagens:

We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

Resposta do COMBASE

há 5 anos

Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!

Kristen
Owner, EUA
Vinhos e licores, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Best business decision!

5,0 há 2 anos

Comentários: I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!

Vantagens:

Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.

Desvantagens:

My only "want" at this point is more features available from the mobile version of the back office.

Resposta do COMBASE

há 2 anos

Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted!

Steven
Travel Agent, EUA
Ócio, viagens e turismo, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

KORONA Review

3,0 há 5 anos

Vantagens:

Software was good and features designed

Desvantagens:

Cost to much should have cheaper price for people

Resposta do COMBASE

há 5 anos

Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions. KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on. Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :)

Gregory
Co-Founder, EUA
Varejistas, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Really excellent POS system

5,0 há 2 anos

Comentários: Extremely positive. The software interfaces correctly and well with all of the equipment we need it to, the reporting is extensive, the inventory management works well, and the customer service is the best of any of our vendors.

Vantagens:

How fully featured it is. There's nothing I've needed to do that Korona couldn't handle one way or another, which cannot be said for literally any other POS I've used in my career.

Desvantagens:

The user interface leaves a good bit to be desired. It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.

Resposta do COMBASE

há 2 anos

Thanks, Greg! Let us know about any specific features that seem a bit clunky. We're always trying to make the product as seamless as we can.

Stephen
Owner, EUA
Vinhos e licores, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Korona POS for Liquor Store

5,0 há 2 anos

Comentários: Overall a great product for retail POS system. Integrates with my credit card machine so cuts down on the potential for human error. End of Day reporting is excellent. Employee time clock is great as well.

Vantagens:

Value for the money is excellent and the customer service is the best I have experienced.

Desvantagens:

No ID scanning and no "Legal Birthdate" that shows on the POS screen.

Resposta do COMBASE

há 2 anos

Thank you, Stephen! Hopefully, we'll have those extra widgets for your dashboard sometime soon.

Richard
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

The best support

5,0 ano passado

Vantagens:

Integration was relatively easy. Tech support is outstanding. It is so feature-rich and customizable.

Desvantagens:

It is so feature-rich, that it can be hard to figure out how to implement some of the features.

Darlene
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Able to customize software to our business

5,0 ano passado

Comentários: Customer service is fantastic. If we have any problems with customization, they are on it and we are able to utilize it immediately.

Vantagens:

This software makes inventory management, pricing, reporting and customer payments so much easier than competitors. We have a small business (2-4 employees) and we feel like we have the latest and greatest software available!

Desvantagens:

We have not utilized all the features yet, so not able to see anything yet.

Kevin
Admin Support, EUA
Atacadistas, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

KORONA is a very potential POS system for the future!

5,0 há 4 anos

Vantagens:

I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there. So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.

Desvantagens:

What I don't like is not too big of an issue. It was just the terminology that KORONA used that are not too popular compare to other POS system out there. If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire!!

Resposta do COMBASE

há 4 anos

Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :)

Aaron
Small Business Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Left Square and went to Korona, now my business can grow as big as I can dream!

5,0 há 2 anos

Comentários: Love it! Still learning all the great things it has for me to make my job easier.

Vantagens:

Not connected to a processor company. So I won't need to integrate into another POS system ever again. While taking advantage of any new processing company that can offer a better rate. I get a real person to talk to in less than a minute every time I call with a question. No Contract, month to month. Can't lose to try.

Desvantagens:

It does so much that there is a little learning curve if this is your first professional business software. No issues learning though.

Resposta do COMBASE

há 2 anos

Thanks, Aaron! Please continue to reach out to our support team any time you have questions.

Samantha
Director, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Korona POS for Our Small Business

4,0 há 9 meses

Comentários: Overall Korona has been easy to use and as a small business their customer service has allowed for us to do most everything we want as far as a POS goes.

Vantagens:

Our store has been using Korona POS and it has made running our buisness easier. The system allows for us to enter and remove things from inventory easily and frequently. When we have hiccups we are able to reach their customer service who is responsive and quick with answers. The instilation was not too difficult to complete. Our employees use the system every day and have very little trouble using it.

Desvantagens:

The back end of the system is not as accesable for general users. You need a higher lever of technology skill set to work the back end of the system, which we run into issues with when people are not used to or have not been directly taught how to run the system. Another thing that would be nice is creating a program where you can update your equipment i.e. the computer/physical POS. It would be nice if there was a way to return old equipment to update to new equipment without having to pay outright for the new stuff.

Eleanor
Executive Director, EUA
Museus e instituições, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

A solid value for the money, with great support

5,0 ano passado

Comentários: A very solid system - and reasonably priced when compared with the other options out there.

Vantagens:

We started from scratch with KORONA POS, having never used a POS system of any kind before. The setup process was pretty seamless - and the training was relatively straightforward. What really makes this POS stand out is the tech support - the team is lightning fast, super responsive, and very patient! I've never had a problem that wasn't solved that same day - sometimes within 30 minutes.

Desvantagens:

It would be great to be able to customize reports - though the system comes preloaded with lots of options, I'd love to tweak the parameters or at least rename a few of them for easier use.

TARIK
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Look no further!

5,0 há 7 meses

Comentários: Excellent, Exceptional. If they dont have the answer they will find it and call you back

Vantagens:

Customer service!! What a crew of patience and knowledge. Their customer service second to none. The system itself is also FANTASTIC.

Desvantagens:

I would like to have a tab or folder for my favorite reports on the back end. It has so many options for reports there are a few that i would like to customize and save in this folder or tab, so i dont have to search for the report tabs i like to use.

Jennifer
Shipping/ Internet, EUA
Vinhos e licores, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Never easy making changes/ but Korona was relatively painlessly

4,0 há 6 anos

Comentários: Fairly straightforward POS system that is evolving

Vantagens:

Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring

Desvantagens:

Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.

Resposta do COMBASE

há 6 anos

Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.

Teresa
President/Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Best decision I ever made

5,0 há 2 anos

Comentários: I feel the inventory is much better than my previous system.

Vantagens:

I like the cloud part the best. I can do ordering when I am away from the store. I am a single owner/user of the system and I was in need of a new POS system due to my previous system was no longer going to be available and I searched out a lot of new POS and I found Korona to be very similar to my previous system. I just had to learn new verbage to understand what I wanted to do. My previous system it was hard to get ahold of anyone to help with any questions and the support staff at Korona has been outstanding! Any question they know what I need and it doesn't matter who I talk to. They all know what I need and explain it or fix my issue in no time. It was the best decision I ever made!

Desvantagens:

The hardest part for me is the reports. I know what I want to do but I have a hard time remembering where to get the reports because where I think they should be, they are in a different spot. there are a few things that are confusing but I just figure it out or call support.

Jaylene
Manager, EUA
Tabaco, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Korona POS review

5,0 ano passado

Comentários: It has been a positive experience for the company. I love that they are always trying to improve things as well.

Vantagens:

The ease of use is amazing! They also have a great staff to help with problems or needs! And they are quick to respond. I can do most anything I need from the pos.

Desvantagens:

The initial training would have been better in person, instead of over the phone.

Jenessa
Inventory Manager, EUA
Instalações e serviços de lazer, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

One stop shop for all your POS needs

5,0 há 2 anos

Comentários: My experience has been great! I started learning the system in October and had the hang of it shortly! It is super user friendly and intuitive! There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler

Vantagens:

I love how easy it is to trouble shoot problems. Dealing with inventory the last thing I wanna deal with is incorrect stocks or reporting. The Customer Support team always answers even my hardest questions, and when the issue is to big or complicated for me to handle they will take care if it for me. That peace of mind is so important and beneficial!

Desvantagens:

The POS System is great! Occasionally I run into issue on the back end where a bar-code I'm adding gets replaced by an older one from the same product. It isn't a huge issue and I'm sure its a bug they will fix but sometimes it slows the process down.

mubedi
OPS manager, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

As a POS it offers great value for the money. i have used it for 4 years.

4,0 há 6 anos

Comentários: Day to day management and business intelligence

Vantagens:

Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple.

Desvantagens:

Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be.

Resposta do COMBASE

há 6 anos

Thank you for your review. We will address your concerns and suggestions with the product team.

Ryan
Manager, EUA
Varejistas, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Pos system for the money

5,0 há 5 anos

Vantagens:

Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona.

Desvantagens:

Gift card ability and ability to put returns on gift cards

Resposta do COMBASE

há 5 anos

Thanks for taking the time to leave us a review! We'll reach out to you shortly about any issues with gift cards that you might be having.

Ray
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great system, easy to use

5,0 há 5 anos

Comentários: Excellent, the staff is friendly and knowledgeable

Vantagens:

Easy to use, detailed software, laid out very nicely for great appearance

Desvantagens:

Needs a few minor adjustments and some info added

Resposta do COMBASE

há 5 anos

Hey thanks for the kind review, Ray! Glad to hear everything is still going well. Let us know specifics on any suggestions you have to make the system work better for you.

Digesh
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best POS for Liquor Store

5,0 há 5 anos

Vantagens:

Super quick credit card transaction Cloud based system, Simple and solid hardware Easy to install Best customer service

Desvantagens:

Reports can be more clear Margin % is not available at all time. It only shows up during price change and it goes away. I hope Developers are little quicker on implementing changes.

Resposta do COMBASE

há 5 anos

Thanks for the great review! We're really happy to hear it's worked out so well for Aviation. If you ever need assistance with creating or interpreting reports, please don't hesitate to reach out to our support team. They're always here to help each of our customers use the software to its full potential.

Anna
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

We've never had any major issues, and any problem we have had are usually taken care of fairly quick

4,0 há 6 anos

Vantagens:

The inventory tracking, ease of adding products, being able to track how fast things sell, which hours are busiest.

Desvantagens:

It's changed how the shelf labels appear when they are printed, now the only choices are to have the price large enough to read or the product name big enough to read. It used to be both.

Resposta do COMBASE

há 6 anos

Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution.

Clifford
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Korona is a great system for a small business

5,0 há 6 anos

Comentários: The benefits are ease of use of system which makes it easy to train staff faster. It also helps when dealing with large crowds

Vantagens:

The ease of use when using the system. The tabs help make the back office easier to navigate. It is ideal for the small business owner

Desvantagens:

Sometimes I wish the updates would come faster. They do a great job of updating to fix issues when they do arise

Resposta do COMBASE

há 6 anos

Thank you very much for your review!

Joseph
owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Review of Korona

5,0 há 5 anos

Comentários: Always was there to help

Vantagens:

Very easy to set up and apply to our needs

Desvantagens:

Had to make a few changes, but was easy.

Resposta do COMBASE

há 5 anos

Great to hear, Joseph! We've really loved working with you over the past several years. Glad that KORONA has been such a good fit with your business.

sophia
Manager, Canadá
Varejistas, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Thumbs up

5,0 há 5 anos

Comentários: Korona is much faster than the old pos we were using (Lightspeed). We are no longer delaying the transaction time because we don't have to wait for software to catch up to us

Vantagens:

Really user friendly, and super fast transactions

Desvantagens:

My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole.

Resposta do COMBASE

há 5 anos

Thanks for the great review! Glad the transaction times are better than you had before. If you need assistance importing data or making sure all inventory is consolidated between all locations, please give us a call and we can walk you through the process.

Jenny
Owner/Manager, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

Korona helps to streamline and track my sales and purchasing activity with ease and efficiency

4,0 há 6 anos

Vantagens:

Consolidated, precise and easily accessible information. The evaluations give me a great overview while the specifics keep the details focused an accurate.

Desvantagens:

Does not adapt well to a Macintosh, some things seem deeply embedded and take a while to figure out where they are and how to use then.

Resposta do COMBASE

há 6 anos

Jenny, thank you very much for your review. We're sorry to hear that you are having trouble with your Macintosh. Please contact our support at (833) 200-0213. We would be happy to take a look the issues you are having.