--- description: Tudo sobre Invoca: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Invoca - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Controle de Chamadas](/directory/30901/call-tracking/software) > [Invoca](/software/142981/invoca) # Invoca Canonical: https://www.capterra.com.br/software/142981/invoca Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/142981/invoca?page=2) > O Invoca é líder em rastreamento e análise de chamadas com tecnologia de IA para profissionais de marketing. > > Conclusão: 20 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Invoca? Profissionais de marketing em marcas B2C empresariais e de médio porte, bem como agências que atendem a setores que vendem produtos/serviços de alta consideração: serviços financeiros, seguros, viagens, telecomunicações e saúde. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 20 Avaliações | | Praticidade | 4.3/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.1/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Invoca - **Localização**: Santa Barbara, EUA - **Fundada**: 2008 ## Contexto comercial - **Preço inicial**: US$ 1,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop) - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos, Reino Unido ## Recursos - Gravação de chamadas - IVR - Identificador de chamadas - Rastreamento de chamadas - Rastreamento de conversão - Rastreamento de palavras chave - Relatório de chamadas - Roteamento de chamadas ## Integrações (13 no total) - Adobe Campaign - CAKE - Five9 - Google Analytics 360 - HubSpot Marketing Hub - Kenshoo Infinity Suite - Marin Software - Marketo Engage - Rocket Fuel - Salesforce Marketing Cloud - TUNE - Tealium Customer Data Hub - Webtrends ## Opções de suporte - Email/Help Desk - Suporte por telefone - Bate-papo ## Category - [Software de Controle de Chamadas](https://www.capterra.com.br/directory/30901/call-tracking/software) ## Categorias relacionadas - [Software de Controle de Chamadas](https://www.capterra.com.br/directory/30901/call-tracking/software) - [Conversação inteligente](https://www.capterra.com.br/directory/34395/conversation-intelligence/software) - [Sistemas de Previsão de Vendas](https://www.capterra.com.br/directory/30930/sales-forecasting/software) ## Alternativas 1. [Nextiva](https://www.capterra.com.br/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [CTM](https://www.capterra.com.br/software/152004/call-tracking-software) — 4.6/5 (150 reviews) 3. [JustCall](https://www.capterra.com.br/software/157853/justcall) — 4.1/5 (223 reviews) 4. [RingEX](https://www.capterra.com.br/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [Five9](https://www.capterra.com.br/software/132405/five9) — 4.2/5 (481 reviews) ## Avaliações ### "Invoca Review" — 5.0/5 > **Sparsh** | *19 de julho de 2021* | Fabricação de alimentos | Taxa de recomendação: 8.0/10 > > **Vantagens**: It is truly simple to explore through the menus \& filters, with examination and voice calls, you can streamline the whole buy way, snap to call and it is incredibly effective. API, Keyword Tracking, ROI Tracking, IVR etc are best features in this software. > > **Desvantagens**: CRM, Lead Capture, Multi-campaign, Performance Metrics, Website Analysis etc are some features which lacks here but are present in other tools of in same category. > > A very good tool and fun to use. It gives AI-controlled call following and investigation answers for big business advertisers who need information and attribution for crusades that drive inbound calls. A worthy and recommendable tool. ----- ### "The best experience in telephone connectivity" — 5.0/5 > **Avaliador Verificado** | *18 de abril de 2018* | Taxa de recomendação: 10.0/10 > > **Vantagens**: I have more than 3 years dedicated to Telecommunications, I have had the opportunity to have used several software for call centers. With Invoke they have definitely improved communication with customers. With analysis and voice calls, you can optimize the entire purchase path, click to call. It is amazingly efficient, you can understand why customers are calling, so make the respective improvements and offer better service. > > **Desvantagens**: Invokes offers a unique experience. There is absolutely nothing that you do not like. Makes customer contact ideal before, during and after each phone call. > > With Invoca marketers can get great information about callers and conversations, which can optimize the customer's journey in real time on virtually any channel or device. ----- ### "Great company" — 3.0/5 > **Shaun** | *14 de outubro de 2024* | Bancos | Taxa de recomendação: 5.0/10 > > **Vantagens**: People and staff are great and very helpful > > **Desvantagens**: User friendliness, lots of bells and whistles but hard to do some simple things > > Great Team Great product but was too many bells and whistles for what we needed ----- ### "Great way to audit calls and improve in various areas of the company" — 5.0/5 > **Avaliador Verificado** | *14 de março de 2018* > > **Vantagens**: I really like that we can customize and test phone numbers and lines so that we can appropriately audit calls. Being able to record calls has allowed us to identify issues when auditing and improve where necessary for our team/company. It's a great tracking system for calls to see whats working and what's not for marketing purposes. > > **Desvantagens**: One thing I would change is being able to better organize calls. Maybe there is a way, but it's a busy dashboard. Nonetheless, it works great and makes our team better in many ways. ----- ### "Senior Account Manager" — 4.0/5 > **Avaliador Verificado** | *24 de maio de 2019* | Publicidade e marketing | Taxa de recomendação: 9.0/10 > > **Vantagens**: Invoca is really easy to navigate through the menus. For my role digging into publisher data is key, and for someone who is not usually good at these type of things I find myself hardly stuck at all. Good Support team and informative updates on whats fixed or what is going to be addressed. > > **Desvantagens**: Not a whole lot but a small thing would be that I don't like having to dig to figure out what my account allows. but that even seems like im trying to say something bad > > Been at RingPArtner for 5 years and we have always used invoca for tracking network calls. Support team and overall performance are consistent and awesome. There is a reason why we stay ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/142981/invoca?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/142981/invoca) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados