--- description: Tudo sobre GuildQuality: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuildQuality - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/30092/survey/software) > [GuildQuality](/software/145110/guildquality) # GuildQuality Canonical: https://www.capterra.com.br/software/145110/guildquality Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/145110/guildquality?page=2) > Software de pesquisa de satisfação do cliente para profissionais de construção preocupados com a qualidade. > > Conclusão: 17 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Suporte ao cliente**. ----- ## Resumo ### Quem usa o GuildQuality? Milhares de construtores profissionais de casas, reformadores e prestadores de serviços para casas confiam no GuildQuality para ajudá-los a monitorar, aprimorar e articular o compromisso com a qualidade e o atendimento ao cliente. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 17 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.3/5 | Com base em avaliações gerais | | Recursos | 3.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 50% | (5/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: GuildQuality - **Fundada**: 1988 ## Contexto comercial - **Preço inicial**: US$ 100,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Análise de dados visual - Análise de tendências - Gerenciamento de comentários - Perguntas personalizáveis - Relatórios e análise de dados ## Opções de suporte - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.capterra.com.br/directory/30092/survey/software) - [Software de Satisfação do Cliente](https://www.capterra.com.br/directory/30541/customer-satisfaction/software) - [Software de Experiência do Cliente](https://www.capterra.com.br/directory/30671/customer-experience/software) - [Software de Avaliação 360 Graus](https://www.capterra.com.br/directory/30666/360-degree-feedback/software) ## Alternativas 1. [Sogolytics](https://www.capterra.com.br/software/127957/sogosurvey) — 4.7/5 (730 reviews) 2. [Jotform](https://www.capterra.com.br/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) 3. [SurveyMonkey](https://www.capterra.com.br/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [Zoho Survey](https://www.capterra.com.br/software/131426/zoho-survey) — 4.6/5 (450 reviews) 5. [Survicate](https://www.capterra.com.br/software/132914/survicate) — 4.6/5 (99 reviews) ## Avaliações ### "In-Depth Inventory of Customer Satisfaction" — 5.0/5 > **Kali** | *15 de junho de 2019* | Varejistas | Taxa de recomendação: 8.0/10 > > **Vantagens**: I really liked that GuildQuality calls our customers, as opposed to having it all web based. > > **Desvantagens**: I just wish there was an easier way to convert the positive feedback from the surveys into positive reviews on Google or Yelp. > > GuildQuality representatives have been very helpful and quick to respond during the initial set up and anytime we've had questions. The concept behind this service is a great one and it's provided a lot of feedback that we needed to hear and possibly otherwise wouldn't had we not been using GuilldQuality. ----- ### "Excellent for customer feedback" — 5.0/5 > **Kate** | *4 de agosto de 2022* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: Using a third party to gather customer feedback has been useful for our team to identify successes and areas for improvement. The response rate through a third party provider is stronger than when we administered the surveys in house, and more detail is provided. > > **Desvantagens**: We don't use a CRM that integrates with Guild Quality, and tried to set-up a Zapier to quick link the programs, but it did not work smoothly for us. This means we need to manually submit the customer information, which is a little tedious. ----- ### "Negative review not posted." — 1.0/5 > **Marc** | *9 de novembro de 2018* | Imobiliárias | Taxa de recomendação: 0.0/10 > > **Vantagens**: Probably good for a contractor since they appear to withhold any negative reviews. > > **Desvantagens**: It appears they withhold negative reviews. The consumer will never know when a contractor does not perform. > > If a "review" site withholds negative reviews, are they really doing anyone except their paying customer any good? I will not be putting my trust in GuildQuality reviews. ----- ### "Great product." — 5.0/5 > **Ben** | *23 de novembro de 2015* > > I am very pleased with the service from Guild Quality. What a difference a survey makes within the whole company. We did use a customer satisfaction rating system prior to Guild Quality, but we were relying on someone from the office always sending out these and for the most part we did not get anything back. With Guild Quality's follow up we do get if not all most all reports back from the consumers. What a difference they have made for our company. The competition is fierce between project managers to get the best surveys back for there jobs the are managing with a bonus is given to them for reaching specific goals. Thank you all at Guild Quality for bringing back the fun in building swimming pools. ----- ### "Reputation is Everything" — 5.0/5 > **Phil** | *23 de novembro de 2015* > > The best predictor of future behavior is past behavior. My reputation is the sum of my past behavior. Therefore, my past behavior and reputation is the best data source to predict future behavior. Without Guild Quality my clients would not have a reliable method to judge the performance they will expect when we are hired. We can tell potential clients how great we are and that we are the best repair remodeling firm in the known universe, but that won't have the impact of what former clients say about us. ----- Página: 1 / 2\ Próximo: [Próxima página](https://www.capterra.com.br/software/145110/guildquality?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/145110/guildquality) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Dados estruturados