--- description: Tudo sobre IDEXX Neo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IDEXX Neo - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas para Clínica Veterinária](/directory/30617/veterinary/software) > [IDEXX Neo](/software/145988/idexx-neo) # IDEXX Neo Canonical: https://www.capterra.com.br/software/145988/idexx-neo Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/145988/idexx-neo?page=2) > O IDEXX Neo é simples e pronto para usar. Programa de gestão de informação sobre o produto (PIM) baseado na nuvem acessível que qualquer pessoa pode usar. > > Conclusão: 117 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o IDEXX Neo? Pequenos consultórios veterinários, clínicas móveis e abrigos. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.2/5** | 117 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.3/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: IDEXX - **Fundada**: 1983 ## Contexto comercial - **Preço inicial**: US$ 290,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Canadá, Estados Unidos ## Recursos - Agendamento de compromissos - Ajuda de programação - Armazenamento de documentos - Cobrança e faturamento - Confirmations/Reminders - Criação de diagramas - Gestão da comunicação - Gestão de calendários - Gestão de clientes - Gestão de estoques - Gestão de fichas dos pacientes - Lembretes - Processamento de pagamentos - Relatórios e estatística - Suporte para tomar decisões - Third-Party Integrations - Várias localizações ## Integrações (4 no total) - CardConnect - Deputy - SmartFlow - Vetstoria ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas para Clínica Veterinária](https://www.capterra.com.br/directory/30617/veterinary/software) ## Categorias relacionadas - [Sistemas para Clínica Veterinária](https://www.capterra.com.br/directory/30617/veterinary/software) - [Sistemas de Prontuários Eletrônicos](https://www.capterra.com.br/directory/20028/electronic-medical-records/software) - [Software de Agendamento de Consultas](https://www.capterra.com.br/directory/30027/medical-scheduling/software) ## Alternativas 1. [DaySmart Vet](https://www.capterra.com.br/software/133166/DaySmart-Vet) — 4.6/5 (280 reviews) 2. [Covetrus Pulse](https://www.capterra.com.br/software/130107/covetrus-pulse) — 4.0/5 (542 reviews) 3. [ezyVet](https://www.capterra.com.br/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 4. [Shepherd](https://www.capterra.com.br/software/172485/shepherd-app) — 4.7/5 (87 reviews) 5. [Vetstoria](https://www.capterra.com.br/software/162603/online-booking) — 4.8/5 (119 reviews) ## Avaliações ### "Great choice for an affordable price." — 5.0/5 > **Dave** | *17 de janeiro de 2019* | Veterinária | Taxa de recomendação: 10.0/10 > > **Vantagens**: The ease of use for our team was the most important. There isn't anything that isn't covered in the "HELP ME" section. You can read the instructions, or you can allow the system to walk you through doing the task. It's very easy to learn and with regular updates the system continues to get better and better. Also, you can't say enough about support. I have been in IT for years. This is the best support team I've ever worked with online. They are friendly, knowledgeable and quick to respond. > > **Desvantagens**: I'd like to see it be a bit more flexible for the client. There are some things I think should be moved to company settings. I don't like that it doesn't handle tax exempt clients, i.e. Rescues and Non-Profits. The reporting could be better, but I understand they are working on reporting now. > > Our overall experience has been 9 out of 10. We are very happy with our move from Avimark (big, costly, server-based) to web-based Neo. Once they delivered boarding, we didn't have to have any other applications to manage our hospital. I do wish that other third party application providers were integrating more things with Neo. But I guess that will come as the client base grows. ----- ### "It is constantly improving" — 4.0/5 > **Jessica** | *5 de maio de 2020* | Veterinária | Taxa de recomendação: 9.0/10 > > **Vantagens**: -Easy to transfer and set up, Idexx did most of the work for us -Great Service -Bundled with our other Idexx services -Great for remote logins -New Improvements, and updates constantly -Cloud printing -Customizable to your needs > > **Desvantagens**: -Not ready for hand held devices yet -Reports take some time to get use to -Not an easy way to track, Billed vs Payments -No quick way to itemized invoices when doing statments ----- ### "Needs work" — 3.0/5 > **Jennifer** | *15 de novembro de 2021* | Veterinária | Taxa de recomendação: 1.0/10 > > **Vantagens**: The cloud based software is user friendly and convenient. Buttons are easily found, and software has a very up to date appearance. Integrates well with Smartflow and Vet Cove. Easy to update inventory. Integrated credit card processing at reasonable rates. Can easily e-mail consultations, receipts and forms to owners. > > **Desvantagens**: Every part of the accounting needs work. It's impossible to accurately track A/R as payments are applied back to invoice dates and not the day they are actually paid. Financial tab is confusing as invoices are automatically generated for prepayments and not just a receipt. Records can not be e-mailed directly to veterinarians, and third party access does not allow them to access Smartflow sheets. Can have glitches > > While I am happy there have been improvements, I feel like we were misled about the capabilities of Neo and real concerns have been brushed off. Accounting has been a nightmare, and we spend a lot of time having to print and fax or individually download several parts of a record to e-mail to regular veterinarians which defeats the point of being paper light, nor is it a time savings. ----- ### "Neo Software" — 4.0/5 > **Ashlee** | *22 de julho de 2021* | Veterinária | Taxa de recomendação: 10.0/10 > > **Vantagens**: Neo is very user friendly, easy to set up and the support is awesome. > > **Desvantagens**: We wish it integrated with Covetrus. We are a mobile clinic and don't carry a lot of product on board. Our clients primarily order through our online pharmacy. It would be nice to have their purchase history show up in their record in Neo. > > We are small one doctor practice and the previous software we were using had a lot of features that we just weren't using and it was expensive. Neo has everything we need and it's very user friendly. ----- ### "Neo Experience" — 5.0/5 > **Tracie** | *26 de outubro de 2020* | Veterinária | Taxa de recomendação: 10.0/10 > > **Vantagens**: The office uses IDEXX for both reference and in-house labs, so the integration with Neo is fantastic. We also signed up for WebPacs so our imaging would be integrated. The PMS is very user friendly. > > **Desvantagens**: We would love to see a minimum dispense fee comparable Cornerstone's minimum dispense fee functionality. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.capterra.com.br/software/145988/idexx-neo?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/145988/idexx-neo) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados