17 anos ajudando empresas
a escolher o melhor software

Sobre Miradore

O Miradore é uma plataforma de gerenciamento de dispositivos móveis (MDM na sigla em inglês)/gerenciamento unificado de endpoint (UEM na sigla em inglês) baseada na nuvem que oferece uma maneira mais inteligente de gerenciar com segurança dispositivos Android, iOS, macOS e Windows.

Saiba mais sobre o Miradore

Vantagens:

I used many MDMs in the past and most are not the easiest to navigate. I also liked the integration with Android for Enterprise and the ease of deployments.

Desvantagens:

Not sure if that's a problem with my configuration, the device or Miradore, but it can be an issue.

Notas do Miradore

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,4
Recursos
4,1
Relação qualidade/preço
4,6

Probabilidade de recomendação

8,3/10

O Miradore tem uma classificação geral de 4,4 em 5 estrelas com base em 158 avaliações de usuários no Capterra.

Você já usou o Miradore antes?

Compartilhe suas experiências com outros compradores de software.

Filtrar avaliações (158)

Paul
Paul
Head of IT, Reino Unido
Usuário do LinkedIn Verificado
Atacadistas, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Couldn't live without it!

5,0 há 3 anos

Comentários: This software allows to to control our fleet of mobile devices and track them. We started off with the free version but soon went to the full paid solution because of the tracking facilities and enterprise management features.

Vantagens:

Tracking facilities and enterprise management features are the "cant live without" elements for me.

Desvantagens:

The price is the only thing that I like least but again its value for money when you compare it with other products on the market.

Resposta do Miradore

há 3 anos

Thank you for such a great review, Paul! We're glad you enjoy using Miradore. Best regards, Katja from Miradore

Lionel
Regional IT Manager, França
Hospitais e Saúde, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Successfull Mobile device Management on the way!!

5,0 há 4 meses

Comentários: We use to says, some others exist of course! But on the market, Miradore is one of the most efficient at this very low price

Vantagens:

We like the easyless need our teams have to managed and apprpriate the software. Console is well designed and integration to Android, Apple and Windows is easy to manage. also, the way to renw Apple certificate to link with ABM/SBM Policies can be dependendly distributed to the user or the endpoint. Users, device and other settings can be directly mass imported to fastly deployment MDM policies in the company. Of course, support is a good assistant and very helpful in case of need.

Desvantagens:

Love in future to get other language than English because of some non IT profile that need to access in view only mode. Only three admin profil for users. It could be pleasant to manage some features directly by making our own admin profiles

Penny
Senior Geologist, Project Manager, UXO Database Design and Administration, GIS Specialist, Asset Manager, EUA
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

I Love Miradore

5,0 há 3 semanas Novo

Comentários: Getting the devices onboard was super easy and quick. The business policy makes it so easy to add additional devices.

Vantagens:

Ease of use, total control of the mobile devices was easily achieved.

Desvantagens:

There is nothing that I dislike about Miradore, its great.

Alternativas consideradas anteriormente: Miradore Management Suite, Esper e Jamf Pro

Razões para mudar para o Miradore: I like the Miradore interface and its ease of use. You can do complicated things in it very easily.

Tim
Director of Engineering, EUA
Software, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Very frustrating support, poor BYOD Android implementation

2,0 há 3 anos

Comentários: We chose Miradore based on their marketing material and BYOD functionality. Our reality, at least for Android devices, has been very frustrating. We use Miradore to deploy and update custom Android and iOS software to our employees. iOS installation and functionality is satisfactory, but Miradore's tools fall well short of the mark on the Android side. The BYOD configuration process is very confusing to the end user. At the moment it requires a trained individual to walk the user through the process. We have one device where the app will not successfully configure itself, and provides no useful information as to why. Miradore support has been less than helpful. I've contacted them on 3 occasions, and each time gave up on the conversation because they challenged the facts I gave them. While they're the least expensive, the extra cost required to deploy the app, and the time spent arguing with support over the facts in my tickets do not make up for the discount. We are actively looking for a replacement.

Vantagens:

It's the least expensive option for BYOD MDM

Desvantagens:

Installation and configuration of BYOD Android devices is poorly implemented, and rarely successful

Resposta do Miradore

há 3 anos

Hi Tim, We're sorry to hear that your experience with Miradore did not go as expected. This doesn't sound like the service we aim to provide our customers. Device enrollment and management should be as easy as possible, and unfortunately, this time, we were unable to solve your enrollment issue. We apologize for any inconvenience caused. I will share your feedback with our product development team, and please let us know if you are open to discussing the issue and how we can improve your experience with Miradore. Best regards, Phill from Miradore

Joshua
Application Specialist, Austrália
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Simple to use for our organisations needs

5,0 há 3 meses

Vantagens:

We were previously using Cisco Meraki but after some changes in pricing structure we needed to assess and move over to a new platform. We didn't need high functionality out of an MDM solution, it was more to ensure uptime of our devices apply push out applications and this platform does exactly that. Pricing is good as well as that was also a key motivator in our decision

Desvantagens:

Nothing in particular, ticks most of our boxes.

Alternativas consideradas anteriormente: Jamf Pro

Razões para escolher o Miradore: Pricing increase and structure change from meraki

Software anterior: Cisco Meraki

Razões para mudar para o Miradore: Jamf too expensive for our org for the needs

Jorge
System Admin, EUA
Automotivo, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Works better than Workspace One!

5,0 há 3 anos

Comentários: Before I deployed Miradore I had a stack of iPhones on my desk that were either Activation locked or locked via personal passcodes, Miradore prevents both.

Vantagens:

Very easy to administer. I can lockdown phones before deployment so users can't install unapproved Apps. It does not allow users to use their personal Apple ID's. The App tracks the phones location via GPS tracking. Finally, the App prevents Apple Activation Lock and clears any personal passcodes.

Desvantagens:

The only issue I have had is the GPS tracking was not as accurate as I needed at times.

Resposta do Miradore

há 3 anos

Thanks for such a great review, Jorge! We're glad that you're happy with Miradore and our technical support team. I've also shared your feedback about the GPS tracking with our product team. Best regards, Katja from Miradore

Matt
Network Admin, EUA
Serviços e tecnologia da informação, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Miradore is good, but lacking in the iPhone area

4,0 há 5 anos

Comentários: Miradore was a quick turn around to get setup and purchased, especially with our necessity of getting this done quickly. Unfortunately, Miradore's functionality is limited in our environment due to requirements on Apple DEP to be working properly.

Vantagens:

it is easy to stand-up and get running. configuring communication between Miradora and Apple DEP is well documented by Miradore. Reporting tools available to let you know when users uninstall miradore or a phone does not check in. Links with Apple volume license program account. Android configuration, maintenance, and setup works great.

Desvantagens:

Users are able to uninstall Miradore from iPhones if Apple DEP account is not connected. Due to issues with Apple DEP, we are unable to get full control of the iPhones with Miradore. can't push/block apple updates to iPhone or iPad.

Alternativas consideradas anteriormente: Hexnode UEM, Jamf Now e ManageEngine Mobile Device Manager Plus

Razões para mudar para o Miradore: It was cloud based, low cost, and we only needed 10 phones monitored. For the low amount of devices requiring monitoring, it was more cost efficient to move to the cloud instead of an on-premises solution.

Resposta do Miradore

há 5 anos

Many thanks for your review. I have shared this feedback internally. Best regards, Miradore Team.

Brooks
Finance officer, Canadá
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good, but expensive

4,0 há 5 anos

Comentários: Overall this MDM service was able to do everything I was looking for. Based on the cost (also being charged in USD) I began looking for alternatives and there are many of them just like Miradore that will not charge a minimum invoice fee. They may be lacking 1 or 2 features but these features would not make me choose miradore over others.

Vantagens:

Was able to track all iPads easily. Adding apps/Black listing apps such as Find my iPhone is great. Customer service was quick and able to help me through the process of setting everything up. Messaging to individual devices was a plus.

Desvantagens:

Navigation is confusing The cost. Being a Non for Profit organization I was offered a discount, but that did not mean anything because they will charge you a minimum invoice amount. This does not make it ideal for any small business.

Alternativas consideradas anteriormente: Jamf Now

Razões para mudar para o Miradore: I chose Miradore because it offered a few extra features. But, these features were not worth the minimum invoice amount. I am able to get all the exact same features for free.

Resposta do Miradore

há 5 anos

Thank you, Brooks, for providing your opinions; I have circulated them internally to the product team for further analysis. Best, Miradore Team.

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão da educação, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Miradore Understands Its Customers

5,0 há 3 anos

Comentários: Overall I am very happy, in almost no time it improved my department's overall productivity.

Vantagens:

Miradore just gets it. They innovate and are cutting edge with device management (Apple, Android, Windows), yet keep it easy to use. The interface is intuitive and is easy to figure out. I was able to get up and running within an hour.

Desvantagens:

While they are ahead of others in supporting Windows Management, it would be nice to see drop-downs instead of having to refer to Microsoft's documentation.

Alternativas consideradas anteriormente: Hexnode UEM

Razões para escolher o Miradore: Filewave's development slowed, so they were behind the curve.

Software anterior: FileWave

Razões para mudar para o Miradore: Hexnode's actual product did not match its marketing material.

Omar
Systems Technician, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

All purpose MDM

4,0 há 3 anos

Vantagens:

Ease of use. Covers a broad spectrum of devices. Dashboard Reference material

Desvantagens:

Maybe add a feature to view all devices on a single map.

Alternativas consideradas anteriormente: SOTI MobiControl

Razões para escolher o Miradore: To consolidate our MDM to a single services.

Software anterior: SOTI MobiControl

Resposta do Miradore

há 3 anos

Thank you so much for your review and feedback, Omar! We're happy everything has worked out well for you. We currently offer a location tracking feature for iOS and Android devices. You can find more information about it here: https://www.miradore.com/knowledge/using-miradore/location-tracking/ Best regards, Katja from Miradore

Edward
Sales Manager, EUA
Maquinário, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Miradore review

4,0 há 5 anos

Comentários: managing my devices

Vantagens:

easy to implement and use did not need any product support

Desvantagens:

some limits of the software for device management its a great value for the money

Alternativas consideradas anteriormente: SOTI MobiControl

Razões para escolher o Miradore: pricing

Software anterior: SOTI MobiControl

Razões para mudar para o Miradore: great usability

Resposta do Miradore

há 5 anos

Thank you, Edward - we very much appreciate your review and feedback. Best regards, Miradore Team.

Dwight
Director of IT, Canadá
Gestão de organizações sem fins lucrativos, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Miradore Online

4,0 há 5 anos

Vantagens:

Being able to control apps on our company phones

Desvantagens:

Loading i phones is problematic for us.

Alternativas consideradas anteriormente: ESET Endpoint Security

Razões para mudar para o Miradore: Price and features

Resposta do Miradore

há 5 anos

Dwight, we very much appreciate your review, thank you. I have shared your feedback internally re: the iPhones. Best, Miradore.

Philip
Business Operations Manager, Reino Unido
Clínica de saúde mental, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great remote device management software

5,0 há 2 anos

Comentários: I set up all of our remote Android devices and windows laptops relatively easily. I manage the devices daily and can easily push new configurations to devices when needed. The software is easy to navigate and deployment is very quick and simple using QR codes.

Vantagens:

I was new to RDM when I started using Miradore, but found it very easy to set up and navigate.

Desvantagens:

Android devices can still be factory hard reset even with the reset protection enabled. This may be more of an Android issue than a Miradore one, but they weren't able to advise me about how to remedy it.

Maranda
Office Manager, EUA
Fabricação de alimentos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

KKF Overview

5,0 há 5 anos

Comentários: We wouldn't complain too much. Just wish they had a US support group.

Vantagens:

The value for the productivity. We like that it is a cheaper platform, but you also get what you pay for.

Desvantagens:

That it is in a different time zone and the lack of customer service.

Resposta do Miradore

há 5 anos

Thank you, Maranda, for this feedback; we are addressing this internally. Best, Miradore Team.

Mikael
Supervisor, Canadá
Serviços e tecnologia da informação, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

We manage 100 mobile phone with Miradore

4,0 há 7 anos

Comentários: We get more time efficiency and more flexibility to manage our phones at work. The use is very simple and it took no time to introiduce it to our IT tech.

Vantagens:

The ease of use is great and it is cheap so it's a perfect software for us! It is eady to deploy and we love the way we can manage applications on the play store.

Desvantagens:

.Sometimes, the features are acting a bit weird and we need to wipe the phone and re engage it, it's a bit annoying but it don't happen very often

Resposta do Miradore

há 7 anos

Hi Mikael, thank you very much for the review, and we¿re glad to hear you are more efficient and flexible at work! Kind regards, Miradore Team

Becky
Senior Software Support Analyst, EUA
Software, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Most user friendly MDM on the market

5,0 há 5 anos

Comentários: All in all our users love Miradore because once the initial setup is done, it is easy to enroll new devices and retire old ones.

Vantagens:

It is very user friendly, easy to learn, and the help content is really useful.

Desvantagens:

When users push out a profile or an application and it fails, there is not a lot of information on exactly why it failed. I haven't been able to find any logging or anything that tells you what is wrong exactly. It just kind of hangs up.

Resposta do Miradore

há 5 anos

We really appreciate your review and feedback, Becky, thank you. I have shared your comments about the errors/fails internally. Best, Miradore Team.

Alistair
Headmaster, Reino Unido
Gestão da educação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Exceptional customer service and care. Easy to use and intuitive interface.

4,0 há 7 anos

Vantagens:

Ease of use. Logic of interface. Highly supportive help/chat provision. Apparent desire to provide exceptional service. Real pride.

Desvantagens:

Perhaps a user manual would help to refer to and aid the learning process. An opportunity for a forum would be good.

Resposta do Miradore

há 7 anos

Hi Alistair, thank you very much for the review. For those times that our team are not around to personally answer your questions, we do actually have our support guides and community forum. We would love to have your contributions in our community https://www.miradore.com/support/. Kind regards, Miradore Team

Riku
IT-Intern, Finlândia
Varejistas, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Customer service, Nice

4,0 há 7 anos

Comentários: Very good management for smart phones. We can lock down phones and also find them if stolen.

Vantagens:

Its been a really nice when we have had a problem. They have allways answered it very quickly. The AFW is really nice. We can use it to deploy apps and settings.

Desvantagens:

Least I like the managed google play store. There I cant quick approve the apps and also I cant just quickly check which apps actually need approving. I need to check each application manually. Also the Windows 10 support didnt seem to bring much to Miradore Online. The AFW deployment doesnt work properry atleast on Honor phones. We need to add permissions to the software client and also email client. Since it doesnt get them or something like that.

Resposta do Miradore

há 7 anos

Hi Riku, we appreciate the review, thank you. We will be in touch to see if we can help with any of the functionality. Kind regards, Miradore Team

Kyle
Information System Support, EUA
Manutenção predial, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy and affordable

5,0 há 5 anos

Vantagens:

Fairly easy to use Great price Great Features

Desvantagens:

Intimidating Sometimes slow response from support but otherwise very helpful

Resposta do Miradore

há 5 anos

Very much appreciate your feedback and review, Kyle. We'll work on responding faster. Thank you. Best, Miradore Team.

Michael
President, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

It does the job

4,0 há 5 anos

Vantagens:

Its pricing is quite reasonable, especially compared to other offerings.

Desvantagens:

Getting around the user interface takes a little practice. Compared to having used Meraki as an MDM, at least.

Resposta do Miradore

há 5 anos

Thank you very much for your review and feedback, Michael. Best, Miradore Team.

Brian
Marketing Technologist, EUA
Construção, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Push Client Experts

4,0 há 5 anos

Comentários: The experience overall has been solid (especially for the price). It has saved us many a time on a employees unexpected departure securing our data.

Vantagens:

Relatively easy push system to install the client

Desvantagens:

Not as fluent Android management- however that could just be a product of Android

Resposta do Miradore

há 5 anos

We appreciate your leaving us this review and feedback. Best regards, Miradore Team

Scott
Client Support Supervisor, Canadá
Educação superior, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Miradore

5,0 há 5 anos

Comentários: Setup was easy and we got started fine. The advanced features are not necessarily clear, and I could use some training with someone to configure it further.

Vantagens:

Price is good for a non-profit/post-secondary school.

Desvantagens:

Can be slow to load, not all options easy to find in the web interface.

Resposta do Miradore

há 5 anos

Scott, thank you for providing this feedback. We'd be happy to provide further training to help you configure the advanced features -- please contact us [email protected]. Best, Miradore Team.

Chris
sysadmin, Canadá
Construção, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Miradore Online

5,0 há 5 anos

Vantagens:

1. Ability to deploy simple profiles (WiFi networks) to devices remotely with the free level of service. 2. The enrollment process is simple and straightforward

Desvantagens:

Nothing comes to mind. It meets all our needs with the free tier, and the paid tier is reasonably priced if we ever require it.

Resposta do Miradore

há 5 anos

Thank you, Chris, for your kind review. If you need to upgrade, certainly let us know. Best regards, Miradore Team.

David
Suécia
Usou o software para: Não especificado
Fonte da avaliação

Fantastic MDM with ease of use for both the end user and the administrators!

5,0 há 8 anos

Comentários: We had a very easy setup with Miradores MDM. we started with a few devices in the free model to test out the basic free stuff, then we moved on to test the full trial and we fell in love. Everything from the first setup to having everything in place was so easy and fast, we're surprised no other MDM-vendor has followed in the same footsteps. It has most of the features an MDM-solution should have, at least in our case. Application deployment is satisfactory and the ability to track each device via gps is a great addition which some of the largest MDM-vendors don't even have. If there's one negative thing to add, it's that the AD-sync don't support imports of already present groups. The support and staff we've been in Contact with have all been fantastic and it all feels very personal and professional. We highly recommend Miradore and their MDM-solution.

David
Manager, EUA
Serviços ao consumidor, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great MDM Solution

5,0 há 5 anos

Comentários: Great product, love being able to manage devices remotely and keep track of inventory.

Vantagens:

ease of use, functionality, being able to reset phones without needing iCloud passwords

Desvantagens:

Tracking functionality does not work to well without the client installed on the device.

Resposta do Miradore

há 5 anos

Thank you, David, for your review and feedback. Best, Miradore Team.