---
description: Tudo sobre HelloShift: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: HelloShift - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [HelloShift](/software/146408/helloshift)

# HelloShift

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> Os hoteleiros modernos usam a plataforma integrada de mensagens do HelloShift para aumentar a eficiência operacional, a satisfação dos hóspedes e as vendas diretas.
> 
> Conclusão: 51 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o HelloShift?

Empresas de gestão hoteleira; funcionários do hotel, gerência do hotel e proprietários do hotel; hotéis de marca, hotéis independentes, hotéis selecionados e com serviço limitado.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 51 Avaliações |
| Praticidade | 4.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: HelloShift
- **Localização**: San Francisco, EUA
- **Fundada**: 2014

## Contexto comercial

- **Preço inicial**: US$ 1,25
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Canadá, Estados Unidos

## Recursos

- Acesso para Celular
- Agendamento de manutenção
- Automação de marketing
- CRM
- Gestão da experiência do hóspede
- Gestão da manutenção
- Gestão de estoques
- Gestão de funcionários
- Gestão de inspeções
- Gestão de pedidos de trabalho
- Lembretes
- Manutenção preditiva
- Rastreamento de recursos
- Relatórios e análise de dados

## Integrações (7 no total)

- Cloudbeds
- Mews
- Opera
- Stayntouch  PMS
- Stripe
- Twilio
- WhatsApp

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software)

## Categorias relacionadas

- [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software)
- [Programas de Manutenção Preventiva](https://www.capterra.com.br/directory/31023/preventive-maintenance/software)

## Alternativas

1. [Fracttal One](https://www.capterra.com.br/software/159911/fracttal) — 4.6/5 (1773 reviews)
2. [MaintainX](https://www.capterra.com.br/software/179296/getmaintainx) — 4.8/5 (1024 reviews)
3. [Limble](https://www.capterra.com.br/software/162600/limble-cmms) — 4.8/5 (744 reviews)
4. [Maintenance Connection](https://www.capterra.com.br/software/12444/maintenance-connection) — 4.4/5 (443 reviews)
5. [Whistle Messaging](https://www.capterra.com.br/software/181980/whistle) — 4.7/5 (131 reviews)

## Avaliações

### "Great For Both In Stay / Post Stay" — 5.0/5

> **Alex** | *17 de janeiro de 2019* | Hotelaria | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: We vetted probably about half a dozen messaging platforms out there before selecting HelloShift to add to our arsenal of guest touchpoints at our resorts. So far, the results are great. Although we decided against using the chat function, the integration with SynXis IBE has been outstanding and easier than anticipated anyone that's ever tried to integrate with SABRE/SynXis knows EXACTLY what I mean by that  - LOL). Two thumbs up, definitely helps with in stay issues.
> 
> **Desvantagens**: If the software could grab guest reviews from GMB, Facebook, booking.com and the other OTAs it would be a huge plus. Other than that, it's pretty decent.
> 
> Overall, our experience has been nothing but positive. Their customer support is on par with anything we've tried before and the learning curve on the tool is easy for front desk people to pick up. Good stuff. ;)

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### "HELLOSHIFT IS THE BEST SOFTWARE TO CREATE HARMONY BETWEEN TEAM MEMBERS AND OUR GUESTS" — 5.0/5

> **MONIQUE** | *25 de julho de 2021* | Hotelaria | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: EASY TO USE, NOT TOO MUCH IN YOUR FACE, GUESTS LOVE IT, AND SO DOES OUR TEAM.
> 
> **Desvantagens**: NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL
> 
> IVE NEVER HEARD OF HELLOSHIFT UNTIL I STATED WORKING FOR MY HOTEL, AND I LOVE IT.  THERE ARE MANY GREAT THINGS ABOUT IT BUT THE BEST THING IS THE ABILITY TO COMMUNICATE BETWEEN STAFF, MANAGEMENT, AND OUR GUESTS. 10/10 WOULD RECOMMEND FOR ANY BUSINESS WHO WANT TO GET AWAY FROM BORING EMAILS.

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### "Just Good - depending on your needs\!" — 3.0/5

> **Pawel** | *20 de setembro de 2022* | Hotelaria | Taxa de recomendação: 2.0/10
> 
> **Vantagens**: Ease if use. Very nice interface. Good communication \& management tool if you have staff.
> 
> **Desvantagens**: Customer service, not much to offer in terms of functionality compared to competitors, additional charges for text messages.
> 
> Poor customer service, not a lot to offer in terms of settings and customer messaging. I felt pressured to sign a contract with them which I didn't like.

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### "Wonderful Software" — 5.0/5

> **Tamara** | *28 de julho de 2021* | Hotelaria | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: This software makes communications between the Desk staff \& Management quick and efficient, while also allowing things to be marked off as done so that nothing gets forgotten.  Also good for reminders on future issues and orders.
> 
> **Desvantagens**: No Cons that I have found.. This software has been extremely helpful

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### "Great Services" — 5.0/5

> **Lea** | *24 de julho de 2021* | Hotelaria | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: The ability to communicate with our guests before their arrival allows the front desk to personalize each guest stay. I also enjoy how quickly questions, requests \& issues can be addressed.
> 
> **Desvantagens**: Nothing comes to mind - a lot of updates have come in to place to make this software very compatible with all users.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/146408/helloshift)

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