15 anos ajudando empresas brasileiras
a escolherem o melhor software

Sobre Privy

Com a confiança de mais de 300 mil empresas para capturar e converter visitantes do site, você nunca mais precisará de outro pop-up, cupom ou aplicativo de carrinho abandonado.

Saiba mais sobre o Privy

Vantagens:

I've had this setup on my online store for about 2 years now. I find people are usually pretty inclined to submitting their email anywhere if it means getting a discount coupon.

Desvantagens:

It would be hard as a small business to justify the expense.

Notas do Privy

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,4
Relação qualidade/preço
4,1

Probabilidade de recomendação

8,3/10

O Privy tem uma classificação geral de 4,5 em 5 estrelas com base em 48 avaliações de usuários no Capterra.

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Filtrar avaliações (48)

Danielle
Danielle
President/CEO, EUA
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

We use privy to collect email addresses online.

5,0 há 6 anos

Vantagens:

I like the integration with Shopify and MailChimp. This makes address collection pretty easy. There is more functionality that we haven't utilized.

Desvantagens:

I had a bad experience recently when I tried to find out the URL that my sign-ups were coming from.

Resposta do Privy

há 6 anos

Hey Danielle - thanks for the review! I'm sorry to hear about the bad experience you had trying to find out what URLs your signups were coming from. I'll shoot you a separate email to help you with that. Josh from Privy

Varun
Varun
CEO, Índia
Usuário do LinkedIn Verificado
Artes cênicas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Beautiful popups that comes with a price tag

4,0 há 3 anos

Comentários: It was a pleasant experience till they removed certain features from our existing plan and placed them in the higher plan. Also, their pricing and plans change too often which is a bit worrisome and uncomfortable.

Vantagens:

The templates are beautiful, easy to edit and setup and publish on website. Exit intent works fabulously well on desktop and mobile. Only a few providers have this feature available.

Desvantagens:

It's far more expensive as compared to other providers, offering the same set of features in a higher plan which makes it pricey and unaffordable once you attain a certain level of scale in terms of visitors and page views.

Greg
Marketing Manager, EUA
Usuário do LinkedIn Verificado
Varejistas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: GetApp

BEWARE: MAJOR DE-DUPLICATION BUG

1,0 há 5 anos

Comentários: They seem like good people but their functionality is not ready for prime time and they have been sitting on this major bug for MONTHS and not telling their customers.

Vantagens:

It's really too bad that I can't give the a higher rating as I'd love to. I really like the app and the customer service and easy integration. BUT...they have one giant Achilles Heel.

Desvantagens:

Their system allows for the same email address with different title cases to create duplicate records (e.g., [email protected] and [email protected] will create SEPARATE contacts) so you end up sending multiples to people all the time. You have to deduplicate your lists MANUALLY! The worst part is that they have known about this issue for months and have still not fixed it. De-duplication is the most fundamental feature of any email marketing program...it's staggering to me that they have let this go on for so long with no fix and have not even communicated the issue to their customers. Ask them about it before you sign up! Even better...test it an you'll see it happen.

Azeem
Founder, Índia
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Digital Customer Experience Enhancer!

5,0 há 2 anos

Comentários: Overall experience with Privy has been phenomenal, in fact, we continue to use it for Shopify stores due to it's deep and seamless integration allowing for relevant targeting.

Vantagens:

The best part about Privy is that it allows you to tap into high intent customers over multiple touch-points through a single platform and app. Something underrated about Privy is their learning repository which is amazing. Lastly, it's super easy to use. We used it on Shopify it was an absolute breeze.

Desvantagens:

While customer support was largely decent, we did have a couple of instances where there was a huge scope for improvement. Secondly, setting up emails with images can, at times, become cumbersome.

Avaliador Verificado
Usuário do LinkedIn Verificado
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Helped Our Company Immensely

5,0 há 4 anos

Comentários: It’s been great. They advertise list growth, and that’s what they do. Our list has grown tremendously since choosing Privy!

Vantagens:

We use Privy for the pop up form that feeds to a list of contacts in Mailchimp. My favorite thing about Privy? It works. We have made so much money from the pop up coupon!

Desvantagens:

As your company grows, so does your bill. They bill on page views, which is fine. They’ve gotta make money somewhere.

Resposta do Privy

há 4 anos

Thanks for the review and love seeing your success!

Channel
Business Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Really Easy to use

5,0 há 5 anos

Comentários: Overall it's great and it's really helped me to grow my email lists

Vantagens:

It's one of the easier email marketing tools to use and it has some of the best functionality

Desvantagens:

I do wish they had more options for creating upsell emails

Resposta do Privy

há 5 anos

Thanks for the review and for being a customer!

Avaliador Verificado
Usuário do LinkedIn Verificado
Internet, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Can't say enough about this company and its CEO. The tool is awesome, powerful and simple to use.

5,0 há 6 anos

Vantagens:

I love that the popups are so fully customizable. I didn't get that with Hellobar and alternatives. I love that the company is transparent. I've seen the CEO on chat so many times and he is awesomely helpful!

Desvantagens:

The integration with my ESP has been dodgy a couple times, but that could be on the other end, not Privy's.

Fernando J
Regional Business Development Director, Venezuela
Usuário do LinkedIn Verificado
Formação profissional e coaching, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: GetApp

Finally, a website visitor conversion tool that really works!

5,0 há 6 anos

Vantagens:

Creating a site conversion campaign has never been so easy! Privy takes you by the hand and guides you through the setup process in a very friendly way. You can definitely creat a campaign in minutes. Integrating the tool into your website is really easy, so easy you don't actually need to be an expert. Changing, updating or inactivating a campaign is also very easy. In the dashboard, you can see how your campaigns are doing in just a glance. Although the free subscription is limited, it offers great features for startups, like unlimited campaigns and signups, which is actually the main reason to use a tool like Privy. Integration with email service providers is also available in the free plan, and the process is very easy. The Customer Support is trully great. Privy shows to be compromised to deliver the best experience at every level of the process.

Brittany
Brittany
VP Sales, EUA
Usuário do LinkedIn Verificado
Varejistas, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Captures Attention

5,0 há 5 anos

Comentários: Great for building an email list and getting sales to go through on your site because of coupon offerings!

Vantagens:

This is a great tool for capturing your customer's attention before they're about to leave your Shopify store. I've had this setup on my online store for about 2 years now. I find people are usually pretty inclined to submitting their email anywhere if it means getting a discount coupon. So obviously this tactic works well. I definitely think anyone needs this tool if they have an online store It's very customizable to your needs and design. And it's great for analytics. Very user-friendly and easy to setup with Shopify, like most add-ons.

Desvantagens:

I mean it's a pretty straight forward software. Maybe more catered to smaller businesses rather than large companies.

Avaliador Verificado
Usuário do LinkedIn Verificado
Roupa e moda, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Perfect For Getting New Email Subscribers

5,0 há 5 anos

Comentários: Excellent, very happy with this software.

Vantagens:

This is a simple app to install on Shopify Plus, and helped my business grow our email subscriber list.

Desvantagens:

There is nothing to dislike, I'm a fan of it and have installed it on all of my Shopify sites.

Resposta do Privy

há 5 anos

Thanks for the review and choosing Privy!

Ciprian
Senior PHP Developer, Irlanda
Usuário do LinkedIn Verificado
Imobiliárias, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

Good user feedback tool but restricted

4,0 há 4 anos

Vantagens:

A good user feedback tool with lots of options pertaining to user targeting, user funneling, timing events, actions and page behaviour.

Desvantagens:

A good user feedback tool but restricted in that all user interactions require an email field.

John
Associate Director of Marketing, EUA
Publicidade e marketing, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great for on-site Email Acquisition

5,0 há 5 anos

Comentários: Privy has tripled our on-site email acquisition. It is really customizable and gives a great user experience (for both the customer and store). Customer support has been great

Vantagens:

Easy to use interface Drastically and quickly improves email acquisition & conversion Helpful support team Integrations with Shopify

Desvantagens:

Some of the web exclusions can get confusing Not as plug & play for ecomm platforms other than Shopify Occasional features don't work as expected (pop ups show up immediately versus time spent or % scrolled).

Resposta do Privy

há 5 anos

Thanks for the review and for bing a customer John!

Kristina
Senior Conservation Associate, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

It works and then there is the confetti

5,0 há 6 anos

Comentários: Better conversion rate on email signups, flexible design and scheduling of popups - confetti when users sign up.

Vantagens:

This is a good freemium platform for making email signups on your website happen in an attractive way. It has surely led to more conversions for us. For free software it has great features and lots of options, we've all been on the site with too many annoying popups. You can choose that route here or dial back and customize it to the look of your site. The very very best thing is you can make confetti swirl on the user's screen when they sign up. Its magical.

Desvantagens:

No complaints. If I want to do more with pop-ups than email sign-ups I will look into the more advanced features.

Resposta do Privy

há 6 anos

Thanks Kristina! Glad you love Privy!

Maya
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent Product!

5,0 há 4 anos

Comentários: Privy's List Growth and Email Tool is a great tool to have for e-commerce businesses. It is designed well and has allowed me to grow my customer email list!

Vantagens:

I love Privy's List Growth and Email Tool. I was able to customize everything about it to make the pop-up appear matching to my website. It has allowed me to grow my email list!

Desvantagens:

There was nothing that I disliked about Privy's List Growth and Email Tool..It always functions well and is designed well

Resposta do Privy

há 4 anos

Thanks for the review!

Mattie
eCommerce Manager, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Awesome Software

5,0 há 2 anos

Comentários: Overall, great experience.

Vantagens:

Implemented Privy on a BigCommerce store and have been super happy with it. It's ease of use is incredible, and allows anyone to create effective popups to capture emails, and easily integrates with even competing software such as MailChimp.

Desvantagens:

The price, but it's not bad for what you get.

Elizabeth
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

It's been a great addition!

5,0 há 6 anos

Comentários: Perfect for email sign up!

Vantagens:

Every website should have pop ups either for subscribing to e-mail list or announcing sales and promotions. Privy has been a great addition to my website, super easy to use and set up. Highly recommend!

Desvantagens:

Wish there were more customization options, like fonts or a way to use your own fonts. Otherwise it's great!

Resposta do Privy

há 6 anos

Thanks Elizabeth! Glad to hear you're loving Privy. There are actually a bunch of font options available and if you're on our commerce plan or higher you can install custom fonts.

Jessica
CEO, EUA
Roupa e moda, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Privy is the best!

5,0 há 3 anos

Comentários: Overall i love privy and i received alot of subscribers since i had it installed on my website

Vantagens:

I can create different campaigns allowing customers to sign up to my email list and i've seen much success with the gamified ones which makes collecting subscribers very easy!

Desvantagens:

It should allow me to allow customer to enter their phone# as well and text the discount code to them afterwards and also email them

Gustavo
Manager, México
Varejistas, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Que tan privado es Privy?

4,0 há 2 anos

Comentários: En general es un producto meramente practico y sencillo, eficaz y de un uso facil, me gusto el hecho de encontrar varias opciones para visuaizar mas campo para una busqueda de algun tema o necesidad que se requiere, lo recomendaria mucho ya que es muy eficiente y compite con otros productos que son de gamma alta como lo es privy, les felicito por eso

Vantagens:

La simplicidad del mismo, que puedes ampliar una gama completa de articulos, promociones o servicios sin tantanecesidad de intermediarios y hacerlo mas directo, de igual forma que su uso es sencillo y muy practico para el usuario que lo utiliza

Desvantagens:

Puede que hasta cierto punto tarde en ocaciones o que tantas paginas que se deben abrir para visualizar un cupon, promocion o articulo puede ser tardado o confuso hasta cierto punto, podria ser mas simple con la informacion mas directa y en base a eso acortar tiempos y poner la informacion solo necesaria y que el usuario no necesita

Kelly
Store Owner, EUA
Usou o software para: 1 a 5 meses
Fonte da avaliação

Didn't work well for me

4,0 há 6 anos

Comentários: This software did not work out well for me at all and I would not recommend it to others

Vantagens:

It is easy to use like most products out there. I thought it was going to be a good idea at first and the interface is easy to use. Maybe it works better for those in industries other than mine but I found it mediocre.

Desvantagens:

The pop ups were starting to annoy my customers coming in to the site so I took the popup feature down. I felt it was actually hindering my small business website's growth. I gave it 1 star for Value due to the fact that it was deterring customers.

Resposta do Privy

há 6 anos

Hey Kelly, Thanks for the feedback and for trying Privy. It appears that you're using another pop up provider now, so i hope it works better for you. In taking a quick peek at your account, it looks like in your free plan you could have adjusted down the frequency of the pop up to once or once a week and maybe made some other tweaks to make it more effective. Probably worth trying on your current set up as well to not annoy frequent visitors. Best of luck! Josh from Privy

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços financeiros, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Awesome Tool for Growing Your Email List

4,0 há 5 anos

Comentários: Overall, Privy has helped me grow my email list and so I am happy with this software.

Vantagens:

I like the spin the wheel and gamified lead-opt in options. Privy sends me an updated email everyday on the status of my campaigns. I like the personal update. It is also easy to install on your website and to customize the forms and campaigns.

Desvantagens:

I wish there was a little bit more aesthetically pleasing default templates for the lead opt-in. More variety in font options would be great too.

Resposta do Privy

há 5 anos

Thanks for the review!

Amber
Owner, EUA
Roupa e moda, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good for Marketing

5,0 há 5 anos

Vantagens:

Great for store site popups, with tones of features and designs.

Desvantagens:

Free version has a logo on popup and not all features are free.

Resposta do Privy

há 5 anos

Thanks for the review and for using Privy!

Mecca
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Its a class above all other platforms

5,0 há 3 anos

Comentários: Overall I really like Privy and what they have to offer. It is intuitive and easy to use.

Vantagens:

I love Privy because it has multiple functions and it allows me to do e-mail and SMS marketing in one.

Desvantagens:

The price points are a little steep for small business owners but if you scale your business they are manageable.

Tracey
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Great addition to any website

5,0 há 6 anos

Comentários: Privvy has changed so much for our mail chimp email newsletter list. It’s so nice that customers can easily see a pop up when they visit the site and sign up right then and there.

Vantagens:

Privvy was so easy to set up, add to our website and connect to mail chimp.

Desvantagens:

I love everything about it, it’s hard to think of a con.

Samantha
MD, Reino Unido
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good software for email capture

4,0 há 2 anos

Comentários: Good experience overall.

Vantagens:

We used this software to create a popup on our shopify website to gain customer email addresses and offer them a 10% discount code. It worked perfectly.

Desvantagens:

Price increased after a year of using quite considerably.

Daniel
Daniel
Co Founder, Head of Marketing and Product, EUA
Usuário do LinkedIn Verificado
Roupa e moda, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Flexible and easy

4,0 há 5 anos

Vantagens:

- Like that it integrates with Shopify and Mailchimp - I like that I can set triggers for when it pops up and easily design new campaigns to test them

Desvantagens:

THere are no cons that I can think of. We have a pretty simple use case on our website and it does the job.