Avaliações do PaySimple

Agrxis Review on PaySimple

Comentários: I have had a wonderful overall PaySimple experience. I need a payment system that is both dependable and effective for my business, and PaySimple meets both requirements. I find it simple to create and manage invoices, handle online payments, and keep track of transactions thanks to the platform's user-friendly design. The detailed reporting and analytics tools offer insightful data on the financial health of my company. Additionally, knowing that PaySimple is committed to data security gives me confidence that my customers' private information is well-protected. Every time I've had a query or required help, the customer support staff has been accommodating and supportive. My billing and payment procedures have been significantly simplified using PaySimple, saving me time and effort. I heartily endorse PaySimple to any company searching for a complete payment system that integrates convenience, security, and reliability.

Vantagens:

I adore PaySimple for their all-inclusive payment solution, which has completely changed how my firm operates. The seamless integration of payment processing, online invoicing, and reporting is one of the unique aspects I like most. I can accept a variety of payment options, such as credit cards and electronic payments, with PaySimple, making it convenient for my consumers and increasing my revenue streams. I am able to keep up a polished and effective billing process because to the platform's user-friendly design, which makes it simple to create and send professional invoices. Furthermore, PaySimple's extensive reporting and analytics tools give me important insights into the financial status of my company, empowering me to decide wisely and improve my operations.

Desvantagens:

Even though my whole experience with PaySimple has been great, the pricing structure would be the thing I dislike the least. I discovered that PaySimple's pricing plans can be a little on the expensive side compared to some other providers of payment solution because I am always mindful of minimizing my spending as a small business owner. Although the platform has great features and functionality, the price may be an issue for companies with tight budgets.

Love it!

Comentários: Excellent!

Vantagens:

It's functionality and ease of use for me and our customers. Our account rep, [SENSITIVE CONTENT] is awesome!

Desvantagens:

I'd like the transaction reports to be editable so I can select the order they appear from left to right. Whis way I can keep all my filters but not scroll to the right to see the payment info I am looking for.

My Review

Comentários: I would not choose this software or recommend it unless the above two things are fixed.

Vantagens:

Easy to use for invoicing and the customers don't seem to have a problem with using it.

Desvantagens:

After creating a customer and then rebilling that customer several instances of their name comes up. There should be just one name that comes up. This is annoying. Also as mentioned above the ACH payments are combined and when my bank feed gets it i don't know which payments were combined. In the Reports show how the payments were combined and paid. This is important and would save me hours of time.

Fully functional service with easy to use API, well documented and easy to integrate

Comentários: Nothing but the best! I have worked with other payment providers and PaySimple is far superior to the rest.

Vantagens:

From the first discovery call to my full implementation of the software, the PaySimple team was there with full support and always available to make my implementation as smooth as possible.

Desvantagens:

Nothing at all. I have found on flaws with the solution.

Simple to use

Comentários: I've been using PaySimple for 6 years now. It's easy to use. Makes billing effortless. I will be a long time customer.

Vantagens:

I don't have to pay somebody to do billing for me each month. I spend about an hour each month updating new accounts and im done. So payments come out automatically.

Desvantagens:

I really wish there was an estimate creating option. There is an invoicing option. But because I have to create an estimate first, I currently use a different software for my estimates. That software converts over to invoices. I would consider letting the customer pay through paysimple platform is I was using it in this fashion.

PaySimple 101

Comentários: My overall experience has been great but PaySimple wasn't a necessity for my company so I stopped paying for it after 6 months.

Vantagens:

PaySimple made it really easy for me to bill and to send my invoices to my clients. I love how it automatically generates my invoice once the template is built. Its a very efficient and time saving software!

Desvantagens:

Not everyone knows PaySimple in my organization and with my clientele. They are used to software like quickbooks and paypal for payments which could be a problem at times.

I like it !

Vantagens:

The software has helped reduce losses. This year will be my first 0 loss/collections accounts year. :D The processing is quick & accurate & worth the cost. Customer service is always super friendly.

Desvantagens:

I don't really have any complaints about this product.

overall very good.

Comentários: very very positive.

Vantagens:

It helped me grow into automated and mostly electronic commerce.

Desvantagens:

Batch fees and overall price of product were overkill for the size and current operating model of my business

PaySimple is just that-Simple!

Vantagens:

It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers! They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.

Desvantagens:

Their fees are on the higher end-but definitely worth it!

Great features and affordability

Comentários: When I started our little martial arts school, I knew what the industry expected and where things were heading. So, it was important to me to keep my costs low, without sacrificing functionality. I use PaySimple for everything from invoicing our after school programs to staying on top of automated billing each month. For $34.95/month it beats the hell out of the other big brands I've tried like First Data. Not only do I get more for less, but the customer support has been phenomenal each and every time I call.

Vantagens:

Ease of use, functionality, ability to generate reports, notices when recurring billing customers have cards that are about to expire.

Desvantagens:

Too long of a checkout process for online sales. I need to pay for Shopify in order to make the online buying process easier on potential introductory and trial members.

Paysimple ACH limitations - Good Customer Service

Comentários: This questionnaire in itself is a bit misleading. Doesn't ask the appropriate questions or cover most of the products or services that pay simple actually offers.
Background to my complaint:
My company sells supports and services point of sale systems for restaurants in the hospitality segment. Our equipment is not cheap one entire system can easily run from 10 to $25,000.
The computers that we sell are $2000 each. The maximum amount of ACH debit I'm allowed per transaction is only $1500. We are required to run multiple ACH transactions for one sale, for each customer who exceeds the $1500 threshold. This is an extreme embarrassment. Complaint:
My major point of contention with Paysimple, when we signed up with them; the sales Rep said after six-months are account can be reviewed for any risk factors and at that time the Per transaction limit of $1500 would be Increased or removed altogether. Obviously, this is very embarrassing to explain to a customer when you have to run multiple ACH transactions when they purchase a $3200 piece of equipment from you. “What kind of Kitty clown show are you running over there Mr. Mills?” The sad answer I gave him was “The vendor I use has limitations.” I have personally called back to Paysimple on different occasions asking for an increase or review of my account, what they want to see is my books. They're not getting my books. They have no business in my accounting.

Vantagens:

We only use the ACH Product. We like using the ACH product very much. Setting up recurring in ACH accounts is very easy. Managing, suspending or terminating recurring a ACH accounts is also very easy. Paysimple has a very good and accurate reporting system if you know how to use it. Personally, I don't use it too often, it's was a bit confusing at first, but I was able to find my way around. Then I called support and received some guidance.

Desvantagens:

Paysimple added an online "store" / tool / program/ app. I did not request it, yet I'm forced to pay $49 (ish) monthly for this. We get my ACH bill early in the month and latter in the month we get billed again for this online store product. Mind, you, the store product is actually pretty nice. I'm being emotional and feel as if this was slid under the front door when I was not looking.

It’s simple

Comentários: I don’t mind paysimple, it’s not good nor bad. It’s gets the job done and it’s not pricey.
Now if someone else’s was to pitch on the same product and they happen to
Have a cleaner look and better service. I will be willing to pay Tesla prices for the experience

Vantagens:

I love paysimple because it’s easy to use. And I know. I remember awhile ago 5+ ago when I got it. The customer service was amazing the walked with me hand in hand

Desvantagens:

That customer service is no longer there, it seams I will reach a machine before a human(that’s thr new norm though) It’s not a clean look. Toyota and Tesla do the same thing but Tesla looks amazing. But I am paying Toyota prices so I don’t mind. To be honest I don’t go around referring the product like you will find someone who has a Tesla won’t shut up about it. Hope that makes sense

A little pricy, but with more bells and whistles than most.

Comentários: Straightforward and streamlined system with few favorable card reader options that does a fantastic job for our recurrent revenue operation.

Vantagens:

Recurrent billing schedules, a great POS interface, and customer databases with the ability to store multiple payment methods makes it easy and effortless for new staff to learn and repeat or subscribed customers to use contactless methods of payment.

Desvantagens:

The price in comparison to some of its peers stands out as disconnected from the goal of driving down per-transaction costs for smaller businesses.

Overall Great Product

Comentários: Customer service is very friendly and helpful, but sometimes the things I need to change are complicated/confusing and time consuming requiring multiple forms not able to complete online (change of address, limit increase requests etc). Other similar things that are convoluted--In a current situation with a customer who made a chargeback due to not recognizing our business name, and he is confused by steps required to get us non-restricted, and it's been a huge time suck for all parties, and no sign of ending.

Vantagens:

Reliable, consistent and easy to use product --lots of options for customizing for your needs.

Desvantagens:

I did not like how it integrated with Quickbooks Online, and gave up on that after a few weeks--it was faster and more accurate for me to do on my own (trouble matching customers etc).

Paysimple is A++++!

Vantagens:

When our company first started up we quickly gained a lot of financed customers of which we were manually processing payments every month. This got old quick and we worried that payments would be missed. Paysimple was the answer to our problems and we couldn't be happier with the service!!

Desvantagens:

Paysimple has everything. There are a lot of features we have not used yet but the main purpose for which we purchased the service (recurring billing) is the number one feature for us and it works great every month we don't have to worry about payments.

Paysimple customer review

Comentários: Paysimple is a very wonderful company to work with

Vantagens:

I love that the features are so easy to use and self explanatory. Very user friendly. I also love the automated reminders that are sent to customers that are recurring payments

Desvantagens:

the reporting left things to be desired. It would be nice if the invoices that were unpaid were on the front page and you didn't have to go into the invoices to search which one was past due. For example if a customer called to make a payment it should automatically prompt you to collect the oldest invoice 1st.

Great billing service and software

Vantagens:

Ease-of-use and set up are some of the key features.

Desvantagens:

It’s not exactly tailored to a martial arts school needs. It isn’t a one stop shop solution for our industry.

Decent software

Vantagens:

The updated recurring billing is good. It's generally easy to edit invoices. Setting up invoices is pretty straightforward.

Desvantagens:

The interface is half old, half new. Some things have been updated, but others haven't. It's not easy to use the FAQ/Help sometimes to find the answer you need. It's not always easy to find/contact the credit card processors because those aren't actually a part of PaySimple and require more calls, emails, and back-and-forth.

PaySimple really is the simple, fast way to process your customer's payments

Comentários: Really like the ease of use... it's a logical, common sense product

Vantagens:

fast & easy to install-use... we were up & running within hours.

Desvantagens:

difficult to add the processing charges if paying by debit-cc when E-Invoicing them. we add no fees for an ACH payment but if the customer decides to sue a debit-cc and enters the original payment due, we incur the processing charges.

PaySimple review

Comentários: We process payments from some of our customers who would normally send a check and the ability to pay online has made payment tracking easier.

Vantagens:

The ease of sending a payment link to a customer and the easy to understand payment submission process.

Desvantagens:

The daily limit of $5,000 per customer.

I have used PaySimple for the last 3 yrs and have been satisfied. The customer service is outstandin

Vantagens:

It is one place to do all your invoicing, receiving payments, customers can pay directly through PaySimple from our website. Also, when I have a suggestion I let them know and if at all possible, they make it happen.

Desvantagens:

The search engine has been lacking, but they have made great improvements in that area. There is a delay on the invoice page where the cursor jumps back up to the invoice number each time you click enter.

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Comentários: Glad its completed. Credit Card good overall service.. Speedy Medical finances....well...

Vantagens:

Able to start new business up New business, which helped with increase in acceptance for patients that credit would not allow them otherwise financing.

Desvantagens:

Took toooo long to get Bank Information corrected. No point of contact when I had issues. At the beginning I had [SENSITIVE CONTENT] then [SENSITIVE CONTENT],,,then no one, had to explain everything to a different person EVERTIME I called.

I wouldn't make the PaySimple mistake twice.

Comentários: Seriously, DO NOT GET INVOLVED WITH PAYSIMPLE. Here is why, once you get involved with them and start processing credit cards-- it will work great for a year or two. But, then your business will change and you will want to use a different provider that will meet the needs of your company better... AND THAT is when PaySimple becomes a real pain. You see, because unlike other payment processors they will not release your customers credit card data to another payment processing firm. They say it is PCI compliance, if that were true then other payment gateways wouldn't be able to release data either. (which they can and do, because they are GOOD companies.) If they would charge be a $500 fee to release my data, so be it. I would HAPPILY pay, but they won't. Good service while it meets your needs, but once your needs change they are very unsympathetic.

Desvantagens:

Will not allow your business to grow and adjust. Annoying, beyond belief.

PaySimple is excellent software for taking payment and for setting up recurring payments

Vantagens:

This program is a great fit for my small but growing business , the customers liked it and I loved it. I mostly used It to set up clients on auto-debit recurring payments. The fees were decent and customer support is Very Good

Desvantagens:

I received the exact services I was looking for. They promised certain things and delivered on those promises , Therefore I have no cons to list here.

Great product. Awesome price. Wish reports were more customizable

Vantagens:

Integration from my previous payment processor was easy, plus they easily beat the price.

Desvantagens:

Wish the reports feature was more broad and customizable. In addition, more functionality with customer database would be awesome. Ideally, partnering a broader reports feature with expanding database functionality would make PaySimple exponentially better.