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description: Tudo sobre Chatwork: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Chatwork - Preço, avaliações e classificação - Capterra Brasil 2026
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# Chatwork

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> Ferramenta de colaboração que proporciona a conexão entre equipes para concluir tarefas por meio da gestão de usuários, compartilhamento de arquivos e muito mais.
> 
> Conclusão: 38 usuários atribuíram a nota **4.3/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Chatwork?

Ferramenta de colaboração para pequenas e médias empresas, que ajuda com o chat em grupo, gestão de tarefas, compartilhamento de arquivos, chat por vídeo, administração de contatos, notificações, criação de perfil e gestão de usuários.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.3/5** | 38 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.4/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais |
| Recursos | 4.3/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: ChatWork
- **Fundada**: 2004

## Contexto comercial

- **Preço inicial**: US$ 4,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: chinês, chinês tradicional, espanhol, inglês, japonês, tailandês
- **Países disponíveis**: Canadá, Estados Unidos, Japão, Reino Unido

## Recursos

- Acesso para Celular
- Alertas/notificações
- Bate-papo/Mensagens instantâneas
- Ferramentas de colaboração
- Gerenciamento de documentos
- Gestão de atribuições
- Gestão de tarefas
- Task Editing
- Videoconferência

## Integrações (9 no total)

- Dropbox Business
- GitHub
- Gmail
- Google Calendar
- Google Drive
- Trello
- Twitter/X
- Zapier
- kintone

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Bate-papo

## Category

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)

## Categorias relacionadas

- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)
- [Ferramentas de Gestão de Tarefas](https://www.capterra.com.br/directory/10030/task-management/software)

## Alternativas

1. [Google Workspace](https://www.capterra.com.br/software/168389/google-workspace) — 4.7/5 (17484 reviews)
2. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (10941 reviews)
3. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Asana](https://www.capterra.com.br/software/120550/asana-pm) — 4.5/5 (13547 reviews)
5. [Zoom Workplace](https://www.capterra.com.br/software/144037/zoom-video-conferencing) — 4.6/5 (14528 reviews)

## Avaliações

### "Chatwork makes me work faster." — 5.0/5

> **Abimbola** | *12 de setembro de 2018* | Entretenimento | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: I like the basic funtionalities Chatwork provides me at work ,enabling me exchange files easily with my fellow colleagues ,likewise have conversations on video calls.Its  task management features has improved the speed at which I get tasks completed at work.&#10;  I am also able to use Chatwork across different operating systems and different devices ,thereby providing me with ease of access : which is a key factor in the modern workplace ,where staffs are never static. Lastly,it integrates with my favorite browser - Chrome.
> 
> **Desvantagens**: The task assignment functionality will be better  designed as a checkbox.
> 
> Primarily Chatwork has improved the speed with which we work in my organization :we now send more of real-time chat messages as against constantly exchanging emails within my organization. While also keeping us better organized by making it  possible to save all of our information exchanges in one place and organize them by project or topic ,thereby simplifying the process of searching through them whenever we need to.

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### "Mobile Around Me Everywhere" — 5.0/5

> **April** | *13 de fevereiro de 2025* | Varejistas | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: easy to use like super easy for organizing meetings, schedules, task reports, etc, can have all my messages in one place, efficient for record keeping for call outs and more offers file share. my biggest is the mobile feature.
> 
> **Desvantagens**: seems more outdated than some software, sometimes it just stops like its frozen while loading and i have to restart the process of whatever im doing, but i can deal with that.
> 
> my life is mobile these days trying to run a new business while promoting, so this is most helpful when doing task or to do lists for myself and my girls, can manage call outs, group chats, all of it is in one app\!\!\!\!\!helps me keep record of absences and reward my loyal staff for their hard work, with the mobile feature its a given that ill at least give her a whirl so far im actually ok with the few flaws ive found

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### "Not helpful for productivity" — 2.0/5

> **Avaliador Verificado** | *11 de fevereiro de 2021* | Internet | Taxa de recomendação: 2.0/10
> 
> **Vantagens**: - Chatwork's task management feature, a little like the remind feature on Slack, is somewhat useful.
> 
> **Desvantagens**: - Unlike Slack which shows conversations as Threads, Chatwork will show all conversations chronologically. This will make all conversations simply a mess, and will force you to be totally unable to follow what is happening at all. I see many people suffering in my company being unable to handle their vast amount of unread messages. I truly wish to switch to Slack when my company has the chance.
> 
> Recently Chatwork has implemented "reactions" (icons in Slack). This is somewhat useful, but there is just 6 or 7 kinds of it... And I cannot understand why they won't implement Threads.

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### "Chatwork Beats Email 90% of the Time" — 5.0/5

> **Hobart** | *20 de outubro de 2016* | Redação e edição de texto | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I like the way Chatwork was easy to install, was immediately understandable, and enabled me to really start to talk with customers instead of exchanging messages. I don't always use Chatwork in real time. Sometimes I post a comment or a file or video or something in the middle to the conversation I'm having with someone, ask them to take a look at it, and post a comment when they're finished. It's a big help to be able to connect the file/video.etc directly to the conversation. What's cool about Chatwork too is that you can see exactly when and with whom you shared the document or whatever and, hopefully, what their reaction to it was.
> 
> **Desvantagens**: I guess I'm not terribly crazy about the overall interface. I think it looks a little drab. I'd like to see them make it a little cheerier. But I like the way you can put emoticons into the conversation to make sure the recipient is reading the post in the way you intended.
> 
> We have all sorts of way to communicate available to us these days. But usually, when working with clients (I run a content-production company), I used to use email. It was easy to get to. It created a good record of conversations. It was easy to search.  But... it... is... so... slow. I found out about Chatwork and started using it with one of my clients, and the entire nature of our communication changed. I guess I'd put it this way: email is a form of communication: Chatwork is a conversation. It's like texting, but you can do it from your desktop too. It does everything that email does (easy to use, get to, archive, search, etc). It just turns communication into conversation which, I think, helps me build stronger relationships with my clients. And for a freelancer, building those relationships is the key to creating long-term customers. I think email still has a place. I still use it. I just use it much less.

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### "Chat to work\!" — 4.0/5

> **Avaliador Verificado** | *4 de setembro de 2018* | Serviços e tecnologia da informação | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: 1. Easy to use. like the tagging of receiver of message in the group chat.&#10;2. allowing me to select, copy or quote the message, then attached it to your reply.&#10;3. Able to view all the messages from the start of the group chat, even if you join in the middle
> 
> **Desvantagens**: 1. it has a limited number of group chat your allowed to join in. And that's the difficult part of using the application, because we have a lot of different group chat needed to join in. You need to upgrade first your subscription in order to join.
> 
> In overall, it is a usable messaging application. That allows you to communicate within the company. It also sends mail to remind you that you have unread messages.

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