Avaliações do Plooto

Entreflow Consulting Group's use of Plooto

Comentários: Plooto has certainly helped us from a workflow perspective, it's pulling your payables from your Quickbooks or Xero account into Plooto so you can see all the payables that you need to deal with and when they're due. And there's a whole bunch of approval processes you can put in place for internal controls perspective so make things a lot more bulletproof than just manually writing checks and doing e-transfers.

Vantagens:

So you can currently do pre-authorized debit, pre-authorized credit receivables in U.S. dollars and Canadian dollars which is super kick-ass. It's also made some of our clients lives a lot easier if they've got clients in different countries, and it gives their clients flexibility to pay in debit or credit. Also, as far as the amount of time it takes for that cash to clear your bank account; it's faster than Stripe, and on top of that the integration with Quickbooks makes it a lot easier to manage the fees, unlike Stripe.

Desvantagens:

We'd love to see more international payments to more countries just for some of our clients that have people they're paying in lots of different places around the world. As well, with the international payments, if a client has a lot of companies that they're paying in the U.S. for instance if you get really costly really quickly. So I'd like to see some bulk discounts for high volume payments to the U.S.

Our EFT provider of choice

Comentários: Our objective was to automate payables, and Plooto has been great for that purpose.

Vantagens:

We're a Quickbooks shop, and we *love* the integration. Virtually all of our clients are using Plooto for payables, and some for receivables. In terms of pricing, the package is advantageous for most of our clients. Some of the tiny ones would spend less on regular bank fees -- but the convenience still makes Plooto a good option. The interface is clean and user-friendly. Our clients love the signing authority "tiers." We're working with nonprofits, so there's always a board of directors to consider -- and therefore multiple signers. It's not uncommon for orgs to specify who needs to approve organizations over certain limits, and Plooto gets us there with no fuss.

Desvantagens:

We still have issues with some vendors not being serviced by Plooto, e.g. credit card companies. The ability to send payments internationally through Plooto is great, but we sometimes experience issues with foreign banks. On the signing authority front, it's possible to do an "end run" around banking agreements by authorizing people on Plooto that aren't authorized on the bank account. We need to do our due diligence on that, to ensure payments are authorized only by signing authorities.

Plooto cuts down our carbon footprint

Comentários: Plooto has provided a good venue for transactions to be completed in a timely and effective way. There is excellent ability to track transactions through the whole process. This allows any issues to be clearly resolved.

Vantagens:

The approval process embedded in Plooto allows us to bridge physical distances between approvers with digital access. Reduces the need to travel to acquire approvals and improves security by reducing potential loss exposures.

Desvantagens:

The functional environment takes some getting used to. Can still get to the end of a transaction and not have a readily apparent way to initiate another sequence. Has taken some time to understand how all of the information going into the system is presented to the vendors, to ensure there is clarity in the transaction.

It appears to have it all until you use it.

Comentários: Not Good. Really ambitious to make it work I like the concept but they make it very hard to be a client.

Vantagens:

I like that it can process both bank or credit card payments for receivables. It can provide automation too but unfortunately it didn't work for me. I like the price. And I like that it linked into xero. It appears to have it all until you use it.

Desvantagens:

1) Its not easy to use, no introduction. 2) the automation component never worked for me I know I had to get PAD on but I wanted it on for some clients off for others and this was not an easy thing to set. It also doesn't allow me to store the credit card something like Quickbooks online I had in mind but this is a complete oversight to the program. I guess if automation actually worked then this could solve this issue. 3) Ya I was very confused but when my clients couldn't figure it out either, some ended up with duplicate payments pulled from their accounts etc. No help to fix very embarrassing. 4) their live chat is not live. You ask a question and wait. Fine to get started but even in the middle of conversation to deal with issues they just disappear. The conversation is not live. Sometimes they don't even read my questions which makes me think not a real person is helping me. 5) Money holding ridiculous! If a client due date on invoice was 30 days and they paid me next day I had to wait until what my invoice said for due date on payment. Plus when money drops into my account there is no PLOOTO ID on the deposit. Very confusing for trying to reconcile. 6) Plooto reconciled in Xero in its own little account but doesn't reconcile with the bank account. Weird and confusing.

Fast & easy to use!

Comentários: I love this product. The chat help is fast and efficient. I no longer need to drive all over town getting multiple signatures on cheques. I can issue payments within seconds.

Vantagens:

Plooto was easy to set up and begin using. The platform is very simple and saves time!

Desvantagens:

I can't say there is anything I don't like about Plooto.

Plooto is an easy-to-use, handy program that simplifies the process

Comentários: Accounts payable include a variety of options that make it simple to designate an approval tier and transfer payments. Checks that have been deposited in the previous few months have not shown in the system, however the support staff is working to correct this. Other than this, Plooto has a number of features that make processing AP more efficient.

Vantagens:

Sending payments in practically any quantity to suppliers with Plooto is one of its finest features. Approval control, user-friendliness, and affordability are all things we like. It integrates with QBO and makes it simple to reconcile and set up payments automatically. Recurring payments and deposits may be set up quickly and effortlessly.

Desvantagens:

The inclusion of cheque numbers in a report would be quite helpful in keeping track of payments. As an alternative, it would be good if the user could pick from a list of pre-existing merchants.

Plooto Crucial to our Operations

Comentários: We have been with Plooto now since 2017! Customer service is top notch.

Vantagens:

Once our customers are set up in the pre-authorized system, it's very easy for their payments to continue with no effort on their part. That means no chasing customers for payments!

Desvantagens:

I wish Plooto could integrate with other data scheduling programs, then it would suit our business needs perfectly!

Time Saver

Vantagens:

Plooto has reduced our payment processing time down from 4-5 hours twice a month to paying our key vendors on a weekly basis in 45 minutes. We went from cutting over 50 cheques to completely electronic payment methods, with the option to still send cheques to vendors that prefer it. It is very easy to use and syncs perfectly with QuickBooks Online. They give excellent transparency on timelines of your payment statuses so you can keep vendors informed of when they can expect payment. Customer service is right at your finger tips and gives almost immediate help through their chat feature.

Desvantagens:

Some vendors can be skeptical to enter banking details into a third party payment processor.

User friendly but wished that Accounts receivable had more options

Comentários: The problem that arises is that we as a small organization end up paying for two software because some of our vendors pay by credit card so we are spending more money on Plooto.

Vantagens:

Multiple options for accounts payable which makes it easy set approval tier and to transfer funds

Desvantagens:

I highly recommend that Plooto starts accepting payments via credit card or email AR. While this is an option for AP it should be implemented for AR too. Secondly as a 4 member organization we wished there was a non-profit pricing range.

Plooto

Vantagens:

I like the fact that it is easy to set up

Desvantagens:

Can be difficult to use for advanced tasks

Plooto review

Comentários: None of my clients use cheques and rarely any other mode of payment. Plooto could improve the approval process, however.

Vantagens:

Plooto synchronizes with QBO pulling in all unpaid bills. Paying suppliers is done simply by ticking the unpaid items particularly if you have set up the supplier in Plooto with their banking information. If not available an e-transfer can be made or Plooto will solicit this detail from the supplier for you. Collecting outstanding receivables in QBO also works very nicely although some clients are suspicious of the solicitation. USD payments and rapid payments are also available if Plooto is prefunded, otherwise a fee is applied.

Desvantagens:

The payment interface with QBO was not well thought out. The first step initiates a payment and a designated approver will then have to approve the payment. Plooto immediately marks the bill as paid in QBO. The approver often delays in approving payment due to cash flows or disagreement. Running a balance sheet or payables listing in QBO is misleading since items have been removed as 'paid'. Putting the bills back into QBO as unpaid means deleting the initiated payment in Plooto and manually deleting the payment if QBO. This often leads to mistakes if there are large volumes and a busy schedule, sometimes resulting in double payments . In spite of the claims by Plooto the balance showing in QBO often become irreconcilable resulting in a write off. Plooto does not import credit amounts resulting in overpayments. The resolution to this by Plooto to this issue is extremely simple. Do not mark 'initiated' payments as 'paid' only 'approved' payments.

I saved hours of work and thousands of dollars using plooto

Comentários: Overall I'm very happy with Plooto, will continue to use it and encourage other business to use it.

Vantagens:

It's way cheaper than credit card fees and saves time over cashing cheques.

Desvantagens:

Some payment changes can take a little longer than I feel they should. I tried to cancel a payment that was to be debited later that day. It still went through because it was too short notice.

Turnkey, easy to use accounts payable solution

Comentários: It's been a tent pole product for us as part of our finance activities. Highly recommend to any organization with daily payment needs.

Vantagens:

Plooto makes it very easy to pay suppliers and vendors. If you can get your bills from Xero or your accounting software, its just a couple of clicks away to create payments. The additional approval workflow features are great for scaling up and delegating Accounts Payable and setting limits on payment types. Plooto Instant is also a very handy solution for last minute payment needs, we always keep funds there for our staff.

Desvantagens:

A better/more open API so we could programmatically create new payment contacts or set Email Transfer passwords, but honestly that's nit-picking. The functionality provided is more than enough for 99% of businesses.

My reliable assistant

Comentários: I have found the software to be reliable and easy to use. But more importantly, I have found the support team to be responsive and genuinely interested in solving problems.

Vantagens:

Plooto is my AR/AP support system. It does the work as expected, when expected and in my business, reliability is a top quality. I couldn't imagine running my business without Plooto on my team.

Desvantagens:

I have requested the platform be modified to be more accessible so that my sight impaired customers can benefit from the value Plooto can offer.

My Review of Plooto

Comentários: I am excited that it provides a secure way to establish multi approval payments. As a contract bookkeeper with many clients, I consider this to be an important issue.

Vantagens:

I like that the software allows for the bookkeeper to set up all the vendor payments so all the client has to do is approve. I also like how user friendly it is for vendors who are getting paid for the first time. When I contact a vendor and tell them they have to create a login/membership for yet another software I can get some push back. But the vendors find it very easy to use and that makes my job easier and more efficient. I like how it allows for ach payments without having to ask vendors to email me their sensitive financial information. They receive a link and can enter it themselves.

Desvantagens:

I don't like how long it takes when a customer wants to pay my clients with a credit card. I think it took more than 2 months to process into the bank so I've stopped using that function all together.

Plooto Experience

Comentários: It's a very streamlined and convenient way of tracking and paying our vendors

Vantagens:

It's very useful that our Quickbooks Accounts Payable is synched with Plooto because it makes paying our vendors very easy. The way it aggregates multiple payments to a single vendor to reduce charges is also a nice feature

Desvantagens:

I preferred their previous model where you only paid when you made a transfer. However, we are now doing enough monthly transfers that the fixed cost is about the same

Plooto Review

Comentários: I didn't enjoy the customer service. Communication between emails felt like a robot talking to me. The chat function is a robot. Phone# is just a voice message, not useful. There are glitches within the program even with the settings. A lot of room for improvement.

Vantagens:

integration with other apps, pay bills..

Desvantagens:

receiving payment, processing time is too long Settings has many problems

sam

Comentários: otherwise i like it

Vantagens:

it is a handy payable tool which integrates with qbs

Desvantagens:

for the last few months, i've had to put up with the web connector not being able to auto run by itself, i have to manually run it, and constantly the app permission window comes up and makes me give permission. Also, it would be a plus if Plooto would handle any vendor credits or refunds

A great timesaver (no more running around town for director signatures)

Comentários: As a small charity, when COVID-19 hit and social distancing measures were put in place, getting signatures on cheques from off-site directors was a problem. Then the office closed down and I no longer had access to the one director in the office. Another director had used Plooto with another organisation she was involved with and recommended it. We found it relatively easy to setup and get started with.
Because our income is all by donation we don't use the accounts receivable option.

Vantagens:

Being able to set authorization levels and have dual signatures required was essential for us. As a charity it is important to have oversight by more than one director. Writing then chasing down signatures when issuing 60+ grant cheques at once was time consuming. It's much faster (and easier) to simply setup the payments as approvals come in then let the directors authorize at a time convenient to them.

Desvantagens:

We linked it to our accounting software and it would be nice if a transaction number was input into the accounting software in case we need to track between the two systems.

Plooto Review

Vantagens:

Easy to use and train new staff, reasonably priced.

Desvantagens:

Unable to search by vendor to set up payments Unable to sort by vendor, then by invoice number or due date Unable to set preferences such as view 100 per page USD import of paid bills does not populate currency rate, imports at 1.00

You get what you pay for- If you're a serious business, don't bother

Vantagens:

Cost Efficient Ok- at least support responded if anyone was actually available.

Desvantagens:

Absolute disaster if you need funds transferred in any reliable or consistent time frame. The bigger the amount, the longer the wait took for a wire transfer to push through. I imagine it's because funds were being hoarded to capitalize in gains or wherever it was being held (6 figures sums took multiple weeks at points). Terrible breaking between Quickbooks and Xero for existing customers. Failed multiple time on cash transfers, racked up charges. If you're using it for personal use, I guess it's better than other means- I would just Venmo in that case honestly. If it's for serious business- DO NOT use. Especially if you do any kind of wiring of large funds in the six figure and up range. You will regret it, payments will be late, and you will rack up charges on returned payments and kill cash liquidity on the long waiting periods. Product not yet ready for mainstream business use in my opinion.

Awesome

Comentários: It is easy to use, we are able to send any sized payment with no problems. We have even sent American funds and it was easy to use and we were charged a minimal surcharge for the convenience. Much easier than a money order

Vantagens:

We did not want to utilize cheques to pay our employees. The bank we deal with would not provide us with any other options. We found Plooto and began utilizing it.

Desvantagens:

I know there are features we do not use. The thing I like least is the amount of time it takes to load the Plooto account with funds.

From my experiences

Comentários: Generally good but customer service really needs work. I had a failed transfer attempt and it took well over a month and multiple emails to get my money put back in my account.

Vantagens:

It's really easy to use and save me a ton of headaches. No messing around with wires. Payments go direct to accounts so little delay.

Desvantagens:

The account balances should be on the landing page. The first thing I want to know is how much is there Interesting that you ask about financial reporting and reconciliation. It is terrible. Really hard to reconcile the accounts. You should have something more like a bank statement. The info that can be downloaded is really convaluted. Really frustrating. I have recommended Plooto quite a few times but I always say "be warned, the reconciliation process is basically non-existent"

Review

Comentários: Fairly good. I would recommend it.

Vantagens:

The integration with QuickBooks Online is good - it is current and shows me bills have be paid that same day as the order goes in. I

Desvantagens:

Missing bill payments. Missing an integration to show that my recurring monthly Receivable payments are paid in QBO.

Plooto is critical to our business

Comentários: Plooto made our transition to working from an office to home during the pandemic seamless. We went from an organization that made the majority of our payments by cheque (requiring dual signatures) to online using Plooto in about a week. I don't know how we would have paid our bills without it.

Vantagens:

Plooto was so easy to set up, and it's auto connection to our accounting software was seamless.

Desvantagens:

We make quite a few payments to the USA, and I would like to see the cost on those come down. The price on Canadian payments is very reasonable.