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Avaliações do Datto SIRIS

Sobre Datto SIRIS

Solução de continuidade das operações que permite às empresas otimizar operações com digitalização automatizada, gerenciamento de rede e mais.

Saiba mais sobre o Datto SIRIS

Vantagens:

Ease of use is key for a company with a very limited amount of people, in management, who have a technological aptitude.

Desvantagens:

That's my biggest complaint, which is minor in the entire scope.

Notas do Datto SIRIS

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,4
Recursos
4,6
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,8/10

O Datto SIRIS tem uma classificação geral de 4,6 em 5 estrelas com base em 89 avaliações de usuários no Capterra.

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Filtrar avaliações (89)

Vincent
Vincent
President, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto Siris Disaster Recovery Appliance

5,0 há 3 anos

Comentários: Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.

Vantagens:

I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.

Desvantagens:

As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.

Simon
Director, Reino Unido
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto SIRIS, dependable BUDR

5,0 há 3 anos

Comentários: I've used the Datto Siris for years now and been extremely happy with its day to day performance and when used in anger. Support from Datto is also excellent.

Vantagens:

For a start this is not so much software but hardware with software on it and partially in the cloud. What I like about it is it just works, and the screenshot verification gives great peace of mind.

Desvantagens:

Its an expensive platform compared to some competitors but you get what you pay for and you you can't mess around with BUDR. Servers fail so don't gamble your business away for a few extra pounds invested to be sure of having addressed the subject correctly.

Jon
IT manager, EUA
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Stay away. Lots of choices in this industry, don't waste your time

1,0 há 3 anos

Comentários: I fought with Datto technical support for 6 months before they gave up on supporting their device.

Vantagens:

Nothing. It was a terrible experience all around. I stuck with them for 6 months, because I assumed that it would eventually start working reliably because they seemed like a legitimate company. We did have one month where every backup succeeded. The other fine months required regular manual intervention.

Desvantagens:

I had to spend ~40 hours this year debugging the problems with their device. Many, many tickets, phone calls, emails remote sessions, checking their device, changing settings back and forth. All for a trivial one server use-case with very little data.

DARIUS
PRESIDENT, EUA
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto SIRIS easy to use and deploy

5,0 há 3 anos

Comentários: Product is great and support is great. Make for a good experience overall.

Vantagens:

Screenshot notification is the first I have seen of similar products It was easy to deploy Tech support is easy to communicate with and available 24/7

Desvantagens:

For very large storage devices the systems need a bit of tweaking but worked out with tech support help.

Bryan
COO, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Peace of Mind - Cloud storage

5,0 há 5 anos

Comentários: Has maintained our business continuity planning allowing redundancy at reasonable expense.

Vantagens:

Timely access to files, astounding ability to virtualize in intervals that meet business continuity.

Desvantagens:

High bandwidth. Requires high level education to maintain and use that we've outsourced to IT company.

Adam
owner, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto always saves the day.

5,0 há 3 anos

Comentários: Datto is insurance for ransomeware. The stop gap is a huge selling point.

Vantagens:

The software is top quality, the best in the business. Also the support team is American based and has personality and is very good. They have yet to let me down.

Desvantagens:

Sometimes certain older OS versions will not allow the backups to work. Also we have had problems backing up desktops too.

Avaliador Verificado
Usuário do LinkedIn Verificado
Rede de computadores, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best Backup Solution Available

5,0 há 6 anos

Comentários: Datto allows us to sleep at night without worrying about our customers backup. Easy to plan for a disaster and know we are covered

Vantagens:

- Full Image based backup of various Operating Systems, Server and Workstation OS - Robust and Secure Backup Technology to prevent backups from being compromised - Offsite Retention to protect from total onsite disaster - Canadian Data centers to keep confidential data inside the country - Easy to restore full server via bare metal method or virtual hard drive - Tests all backups automatically to make sure they are working and can boot - Can boot of backed up device in the cloud

Desvantagens:

Not a whole lot I don't like, it has everything we need Cost can get high for some of devices, however it is worth it

Paris
Paris
Owner, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

If you need a solution with great support, continuity, and offsite storage Datto is your best choice

5,0 há 3 anos

Comentários: Unless I wanted to get in the business of storing customer data at my own ISP/data center there is really no one else in the game that covers the critical backup needs the way Datto does.

Vantagens:

Easy to install and use. The learning curve is moderate for the specifics but easy if using the standard defaults that work for most applications. Customer Support will get you past any other issues.

Desvantagens:

Until you have had to use it and troubleshoot you the online help is generally pretty bad. Room for lots of improvements there. So when i get stuck I contact support directly and usually easy to sort out from there.

Doug
Owner, EUA
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Open Mesh Access Points

5,0 há 6 anos

Comentários: I can centrally manage about 50 AP's for various clients all from one common cloud base interface. I also find the alerts very useful when a device goes offline.

Vantagens:

Ease of setting up new devices. Quickly making changed that get distributed to all other nodes in the given network. Cloud based is a plus in this instance. I'm typically not a fan of most clound based solutions.

Desvantagens:

Quite a bit more pricey that other wireless AP solutions.

Avaliador Verificado
Usuário do LinkedIn Verificado
Veterinária, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto

5,0 há 5 anos

Comentários: We were able to switch away from tapes and also get our backups in a secure location so if a major disaster hit we know our data is safe.

Vantagens:

Does everything a good backup service should do. On device on site backups Cloud backups. Able to run environment from the cloud if major disaster hits. Set it and forget it type of system

Desvantagens:

Can be kind of expensive but if you want your data protected its worth the price tag.

Adrian
Director, Reino Unido
Segurança de rede e informática, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A must have for any business

5,0 há 3 anos

Comentários: I recommend this product to any company with data (basically everyone).

Vantagens:

Dattos range of backup devices offer total protection from day-to-day file deletion to complete Disaster Recovery scenarios. Some great features like the screenshots of backups, unlimited retention and malware scanning during backup are superb. Support from the manufacturer has always been first class when needed but to be honest it's quite simple to deploy and maintain

Desvantagens:

Non that I've found yet, the web based user interface is simple to use.

Jeff
IT, EUA
Transporte rodoviário e ferroviário, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Cost effective cloud storage with unlimited users

4,0 há 6 anos

Vantagens:

Cost effective, both browser and desktop client capable. Various ways to share your data through shared links or group permissions setup by the admin. Unlimited user potential, only pay for storage space used. Generous amount of storage initially at a competitive out of pocket expense.

Desvantagens:

Can only purchase through Partner Channels. Trying to find a Partner Channel is way more challenging then it should be. Pricing is a little deceiving if going by their advertisements online as I have yet to find a partner that would honor their advertised Tier 1 price points. Admin visibility can get somewhat confusing as admins cannot see all data stored in accounts created for their employees thus losing some data retention securities along with it.

Jeffrey
Escalation Technician, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

Use Datto for most of our clients and has made us look great on more than one occasion

5,0 há 7 anos

Comentários: Fantastic backup system with easy use to bring up specific backups from any backup or ability to spin up entire servers in case of an emergency

Vantagens:

Great features and pretty easy web support page to be able to remotely manage. If a full server goes down, can spin up a backup of that server in the cloud or on the local device to keep production going while recreating the downed box. Even had a client have their servers seized for 2 weeks and we were able to run their servers from the cloud until they received them back. Then was able to merge the data back onto their local servers so they were able to continue working the whole time.

Desvantagens:

Can sometimes get broken connections on the local end and have difficulty getting backups to start up again. Usually support is pretty good with finding the issue or replacing the product (though this does put the information at risk for that time being)

Mark
Infrastructure Engineer, Reino Unido
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Remote monitoring made easy

5,0 há 5 anos

Comentários: Overall I am very satisfied with Datto. This tool is single-handedly the most powerful weapon against support tickets. The only thing Datto could do better is by adding a better in-app interface to navigate to other machines.

Vantagens:

Datto makes everything manageable remotely. It comes with built-in scripts for easy installations as well as having a fully functioning remote control feature called Splashtop. The app opens on startup before a user logs in, giving you full functionality to work on multiple users on the machine. An overall incredibly powerful tool.

Desvantagens:

Datto sometimes has severe memory leaks. This is typically when you are connected to a computer that is no longer online and Datto is still trying to reach it pro-actively using a lot of memory, so far this is the only issue I have run into that recurs.

Brad
Consultant, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto Siris backup opinions

4,0 há 3 anos

Comentários: Our main purpose in using this class of software is to get cloud backup as easily as possible with a product that comes with solid support. Datto seems to have achieved those goals.

Vantagens:

It does cloud backup pretty seamlessly without much intervention. Their support is very good and they are fairly responsive and available.

Desvantagens:

The user interface is less than intuitive.

Daniel
IT Coordinator, Canadá
Administração pública, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto has a solid and reliable solution that you can count on.

5,0 há 7 anos

Comentários: We have been saved from cryptlocker more than once thanks to this product.

Vantagens:

Back verification screen shots as proof of working backups Option of Local an/or Cloud virtualization and restore. Service and Support is great. Highly Configurable.

Desvantagens:

Datto is only available via registered re-sellers/partners so you are not able to get this service direct to your internal IT department.

Alexander
Owner, Países Baixos
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto SIRIS: best choice for a proffesional BCDR solution

4,0 há 3 anos

Vantagens:

Besides the ease of use and install, DATTO gives top quality support and allows you to configure alerts when backups have not run or successfull virtualisation fails. So you're always in the know.

Desvantagens:

Drive consistency checks are real strict and are not always fixed with checkdisk.

Jon
Network Engineer, EUA
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Fantastic product, Redundancy and Virtualization all combined.

5,0 há 3 anos

Comentários: Fantastic. Service and support is awesome.

Vantagens:

It just works, It's pretty much set and forget. I know that Datto has my back when I have a device like this in place.

Desvantagens:

There is really nothing that the device does not have.

Joe
President, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best product.

5,0 há 3 anos

Comentários: Our experience has been great. Their support always comes through when needed.

Vantagens:

Its feature rich and the simplicity is great.

Desvantagens:

The cost is about the only thing I don't like but looking at the big picture its worth it.

Richard
Mr, Canadá
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto Siris Review - The Ultimate Data Recovery Solution

4,0 há 3 anos

Comentários: Amazing products, Amazing Support, amazing Stall
Designed to protect my enterprise clients from the threat of Ransomware

Vantagens:

Easy and Fast. Simple yet powerful Portal

Desvantagens:

Sometimes the Portal reporting can be a bit buggy

Michael
Michael
Chief Technology Officer, Canadá
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Datto is great

5,0 há 6 anos

Comentários: Datto pushes the philosophy of Business Continuity, not just Disaster Recovery, and they provide it.

Vantagens:

Datto finally makes backups as close to set it and forget it as you can get. When there are problems, their support team go the extra mile to help you resolve the issue. It is a wonderful value.

Desvantagens:

I don't have anything negative to say about Datto backup.

Michael
CEO, EUA
Rede de computadores, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Datto Good!

5,0 há 3 anos

Comentários: Painless with good RMR.

Vantagens:

Setup was painless and has run flawlessly for over 3 years.

Desvantagens:

There was nothing to not like. Simple setup and works well.

James
Network Administrator, EUA
Serviços e tecnologia da informação, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Unbelievable functionality

5,0 há 6 anos

Comentários: My company has had a great experience with Datto Remote Management.

Vantagens:

The full functionality for everything from software deployment, patch management, security baselines, etc.

Desvantagens:

There is a learning curve to get familiar with the dashboard, however once you see how it all works it makes sense.

Bradley
Bradley
Service Desk Analyst, EUA
Usuário do LinkedIn Verificado
Consultoria de gestão, 5.001–10.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great product ... but has a ways to go..

3,0 há 6 anos

Vantagens:

I love the ability to manage all of my devices in one place, from running components to patch management. Datto has made my life easier!

Desvantagens:

Many many bugs .... The software tends to send the wrong signal and causes problems with determining which jobs have ran and which are scheduled. We are still unable to edit multiple components at once, which causes extreme slowness in day to day tasks.

Avaliador Verificado
Usuário do LinkedIn Verificado
Telecomunicações, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Do it with Datto!

5,0 há 4 anos

Comentários: Ticketing, Task tracking, monitoring project status.

Vantagens:

All task is integrated. Much easier to use than previous software we are using. Makes things so much much better.

Desvantagens:

Kinda slow sometimes, but support has been assisting us if there is any issues. Hoping no other issues will arise.