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Avaliações do Daxko Operations

Sobre Daxko Operations

O Daxko Operations ajuda a gerenciar as operações diárias da sua central em um sistema seguro.

Saiba mais sobre o Daxko Operations

Vantagens:

Tracks our childcare data required for State Licensing, tracks our programs, camps, registrations and payments. We run our Fundraising campaigns out of Daxko Operations as well.

Desvantagens:

It took a long time to figure out where each report was hidden and still have trouble locating certain things on the web page.

Notas do Daxko Operations

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,5
Recursos
4,3
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,5/ 10

O Daxko Operations tem uma classificação geral de 4,5 em 5 estrelas com base em 124 avaliações de usuários no Capterra.

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Filtrar avaliações (124)

Uchenna
Uchenna
Senior Membership Director, EUA
Usuário do LinkedIn Verificado
, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Intuitive and Reliable

5,0 há 7 anos

Comentários: Excellent reports and functionality

Vantagens:

Daxko is the gold standard of CRM tools. Every option is configured to where you expect it to be. Our IT Dept has integrated into our systems and I am working with vendors to use it with external software.

Desvantagens:

the Mass amount of options and features it is easy to get lost discovering new reports and new ways of doing the same thing.

Amy
Membership Services Director, EUA
Gestão de organizações sem fins lucrativos, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Happy Daxko user

5,0 há 5 meses

Comentários: Navigating through this site and the program set up process is much easier than previous software

Vantagens:

The ease of being able to pull reports with adjusting data and exporting to excel files

Desvantagens:

That would most likely be dependant on my user settings and my access to all options in Daxko

Peter
Business Director, EUA
Serviços financeiros, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Swiss Army CRM

5,0 há 2 meses

Comentários: versatile and incredibly helpful software. Great for community centers, YMCA's and other applications.

Vantagens:

combined aspects of CRM and POS allowing for versatile business applications

Desvantagens:

some processes need to be streamlined in changing process dates for membership dependent on situation requires multiple screens to make basic changes.

Amy
Grants and Development Manager, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Data Nightmare

1,0 ano passado

Comentários: Besides a few friendly representatives who are quick to respond, my experience using the product for historical data that I need for grant reports and our annual report has been truly awful.

Vantagens:

- Phone Representatives are friendly and transparent when they do not have answers. - They are at least attempting to have an organization specific report.

Desvantagens:

- Representatives often do not have a way of assisting and cases aren’t resolved - “Not for Historical Data” - No way to track demographic data for activity check in The list goes on, I just don’t have the characters for it.

Ashley
Donor Engagement Specialist, EUA
Gestão de organizações sem fins lucrativos, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Daxko Review

5,0 mês passado Novo

Comentários: Extremely enjoyable and thoroughly delightful.

Vantagens:

Intuitive, accessible, and highly applicable.

Desvantagens:

Needing to search using the individual's last name.

Jeremy
Executive Director, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Daxko software is great

5,0 há 7 meses

Comentários: Great software, pretty easy to learn and it is constantly being upgraded to improve the output that it's capable of.

Vantagens:

It provides up to the moment information, so you know where your membership and program enrollment stands 24/7. Its web based so you can access it anywhere and it functions like MS Office, which is what I grew up on.

Desvantagens:

The product is a little bit more expensive that I would prefer.

Michael
Membership Service Representative, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A unique and easy experience

5,0 mês passado Novo

Comentários: overall its an amazing system that be utilized for various platforms

Vantagens:

I love the fluidity and ease of access on the programs and looking up member info and registrations.

Desvantagens:

what I would like more is to be able to create a list in the order of date of birth onto a excel sheet

Avaliador Verificado
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Daxko's Ease of Use is great

5,0 há 2 meses

Comentários: I've spent time learning various systems for previously workplaces and many of them take days (in one case weeks) to learn because of their confusing internal workings. Daxko has been a breeze to learn and easy to use. I'd suggest it to anyone I know that might need a database system.

Vantagens:

The Ease of use if amazing. I learned this system in a under and hour and have been using it for a few months now with no issues.

Desvantagens:

Sometimes there are prompts that say something like "Error saving data in system" without giving an actual reason so I'm not sure how to resolve the issue. Its not very often but does happen from time to time.

Resposta do Daxko

há 2 meses

Hi there - thanks so much for taking time to talk about the usability of Daxko Operations! Sorry you're experiencing some errors in saving data. The Customer Support team is always happy to help out if you can't find the issue - [email protected].

Kayleigh
Membership Staff, EUA
Gestão de organizações sem fins lucrativos, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Kayleigh Garrett Review

5,0 há 2 meses

Vantagens:

It runs smoothly and makes the work day easier.

Desvantagens:

I cannot think of anything that I do not like about the system.

Resposta do Daxko

há 2 meses

Hi Kayleigh - thank you providing your feedback on the usability of Daxko Operations! We're glad to hear that it is making your day to day easier.

Devin
Trainer, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Generally Pleased

5,0 há 2 meses Novo

Comentários: Small learning curve to navigate, but otherwise smooth operation.

Vantagens:

I like the ease of use and organization!

Desvantagens:

The only critique would be the password update requirement frequency, it should only be required when breached or requested.

Chelsea
Director, EUA
2128, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

DAXKO Operations for the win!

4,0 há 5 meses

Comentários: Overall, I have used DAXKO Operations for over 10 years. It holds a lot of info right at your fingertips, is easily accessible, and I know it well.

Vantagens:

Holds lots of info at your fingertips, can be accessed from my desktop, off site on my laptop, or from my phone while I'm everywhere

Desvantagens:

Sometimes it has too many clicks to get to where you need to be, also going "back" takes you all the way out sometimes... like while printing info sheets for kids in After SChool

Resposta do Daxko

há 5 meses

Hi Chelsea - I'm glad to hear that Daxko Operations is solving a lot of your day to day needs! There will be some exciting changes coming to the platform in the near future that should improve your experience working with the childcare features.

Sean
Member Support, EUA
Saúde, bem-estar e condicionamento físico, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

User-Friendly

5,0 há 5 meses

Comentários: My Overall experience with Daxko has been great. I have been using Daxko now for about 10 years and I have never really had any problems with it.

Vantagens:

Daxko is very user-friendly and very responsive

Desvantagens:

I can't think of anything that I don't like about Daxko

Resposta do Daxko

há 5 meses

Hi Sean - thanks for providing this feedback! We're glad to hear that our platform has been able to serve your members for over 10 years!

Jean
Business Office Manager, EUA
Instalações e serviços de lazer, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Overall 9 out of 10 rating from me

5,0 há 11 meses

Comentários: I would say it is the best database I've used.

Vantagens:

I frequently use the History of visits & Event log for actions taken by other staff.

Desvantagens:

Some function or data is more difficult to locate without assistance.

Adrian
Member Services Representative, EUA
Instalações e serviços de lazer, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Daxko is Adaptable and Responsive

5,0 há 5 meses

Comentários: Overall I have had a positive experience with Daxko Operations. It is meets my needs 99% of the time. It also changes to improve my user experience.

Vantagens:

The relatively fast response to the needs of our organization and clear communication about upcoming changes.

Desvantagens:

Getting rosters for events is a little tricky and I wish there was a photo roster of past member access logs. This would help when trying to identify a guest by appearance in the event of an incident where they have not or cannot give their own name

Kresha
Membership Associate, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Daxko Review

5,0 há 11 meses

Comentários: In the last 7 years, Ive very much enjoyed working with Dako Operations here at our YMCA. It has made my job as a membership associate smoother and made it easier to get the tasks done that I needed to finish.

Vantagens:

It is very easy to understand. As someone who trains new hires for our front desk with Daxko, though there is a lot of information. It is very easy to train them and makes it easier for them to retain the information.

Desvantagens:

I wouldn't say that I had any real negative experiences with Daxko. Any troubles that I had were resolved in a timely matter.

Colleen
FRONT DESK ATTENDENT, EUA
Saúde, bem-estar e condicionamento físico, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

great work

5,0 há 7 meses

Comentários: i liked it and enjoy the easy usage. People made it easy

Vantagens:

easy to use. overall a great experience. wooo

Desvantagens:

nothing. no complaints and easy to use. thumbs up

Kendell
Front Desk, EUA
2128, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easiest Website Ever!

5,0 há 8 meses

Comentários: Daxko Operations has really helped our company flow easily with keeping data, memberships, payments all in order.

Vantagens:

I started working the front desk at my childcare job about a month and half ago, and let me tell you this website was so easy to pick up on and learn! I had about an hour of training for 2 days total and was ready to start working by the third day! This websites layout is a work of wonders and is so easy to navigate through with little trouble.

Desvantagens:

I have no complaints, this website is really a big help when it comes to payments, memberships, registration, etc.!

Manuelita
Front desk Associate, EUA
Serviços ao consumidor, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Daxko rating

5,0 há 8 meses

Comentários: With Daxko eight years, If I have a problem theirs I can troubleshot.

Vantagens:

Very easy to use ,have troubleshooting, no problems

Desvantagens:

not having any issues, with Daxko, I open up every morning.

Alexis
Front desk operator, EUA
Contabilidade, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Daxko Operation

5,0 há 10 meses

Vantagens:

Is simple and organized once you get used to it.

Desvantagens:

Some aspects of setting up memberships can be quite complicated

Farrah
Association membership sales and service, EUA
Gestão de organizações sem fins lucrativos, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Change was worth it!!!

4,0 há 10 meses

Vantagens:

Ease of navigation, member engaging and visually so much better

Desvantagens:

merges and moves are not instantaneous,

Sha'Breanna
Membership Specialist, EUA
Saúde, bem-estar e condicionamento físico, 10.000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Modest Review of An Employee

5,0 há 8 meses

Vantagens:

I like that payments and membership profiles are not a hassle. Each screen is simple and easy to read.

Desvantagens:

I would like an option for quickly undoing the last action made on an account.

Resposta do Daxko

há 8 meses

Hi Sha'Breanna! Thank you for sharing your thoughts about Daxko Operations. We’re pleased to hear that managing payments and membership profiles is hassle-free for you, and that you find the interface clear and easy to read. I will pass your suggestion the Product Team for consideration.

Denise
Membership, EUA
Contabilidade, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Satisfied with present operations

5,0 ano passado

Comentários: Navigation and work completion is all in all on point

Vantagens:

Easy to teach and guide others through each process

Desvantagens:

Although good in some ways it’s extra sensitive on others overall it works

Charlanda
Front desk, EUA
Serviços de informação, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

The evolution of Daxco

5,0 há 11 meses

Vantagens:

It was prompt and precise with whatever actions needed

Desvantagens:

It will freeze up and the program will shutdowns

tim
customer relations, EUA
Saúde, bem-estar e condicionamento físico, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

ease of use

5,0 ano passado

Comentários: the overall is absolutely fine. i just don't like it aske me to verify who i am after i have already verified who I am

Vantagens:

i think once you get the hang of it, you find it is actually very simple to use !

Desvantagens:

there are so many different passwords, logging in! and makes you sign in twice .. what is that

Lisa
Welcome center, EUA
Saúde, bem-estar e condicionamento físico, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

New upgrade not as easy for users.. I hope it was made easier for your programmers at least.

4,0 há 2 anos

Comentários: Daxko is a good product. I like that it still has the pencil (edit) feature as that assists in training new personal. As I have been with this YMCA for over 20 years..and been through a few changesand difference software ,I do like this one best.

Vantagens:

Everything I need to do with an existing member is still there. just takes longer to find

Desvantagens:

the software loads more slowly. Still having trouble locating what I want , but I know its there somewhere. Since the upgrade the member photos have gotten smaller and even seem stretched wider.. We do not need a frame around them. We need to see who they are as some teens/guests try to sneak in as existing members. In case of an emergency I will have trouble finding the member on work out floor or class using that tiny photo.( yes I have enlarged my screen)