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Avaliações do Mentionlytics

Sobre Mentionlytics

Solução completa de supervisão de internet e redes sociais para gerenciar as menções à sua marca.

Saiba mais sobre o Mentionlytics

Vantagens:

A software that is very user friendly and comprehensive.

Desvantagens:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.

Notas do Mentionlytics

Pontuação média

Praticidade
4,7
Atendimento ao cliente
4,9
Recursos
4,7
Relação qualidade/preço
4,6

Probabilidade de recomendação

9,1/ 10

O Mentionlytics tem uma classificação geral de 4,7 em 5 estrelas com base em 38 avaliações de usuários no Capterra.

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Filtrar avaliações (38)

Duccio
Duccio
business partner, Itália
Usuário do LinkedIn Verificado
Consultoria de gestão, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Must have top quality multifunctional software at a competitive price

4,0 há 2 anos

Comentários: Very satisfied

Vantagens:

FunctionsOne stop entry to a lot of possibiliitiesCompetitive priceGood quality real time support

Desvantagens:

Sometime slowWe do not have custom reports features but it's probably necessarySometimes it doesn't update datas

Resposta do Mentionlytics

há 2 anos

Thank you for sharing your experience with us! If you are interested in our custom reports please contact us to discuss this further.

Melis
Global Brand Manager, Turquia
Impressão, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Tracking share of voice by using Mentionlytics

5,0 há 7 meses

Comentários: We truly recognize the importance of tracking online brand performance to create successful data-driven strategies in multi-regional markets.
With Mentionlytics Share of Voice insights, we can demonstrably prove the effectiveness of our marketing activities to leadership, ensuring continued support and resources. Also, this data-centric approach helps us stay focused on outperforming competitors in every region.

Vantagens:

-Social listening across all social channels -Performance by country/channel/keyword -Measuring share of voice against competitors -Analyzing industrial trends

Desvantagens:

-Irrelevant matches and needed optimization -Few missing platforms like Line (Japan), WeChat (China), but they're in progress.

Geeti
Doctoral student, Índia
Consultoria de gestão, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Mentionlytics is a great way to monitor web and social media presence.

3,0 há 2 anos

Comentários: Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

Vantagens:

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

Desvantagens:

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Resposta do Mentionlytics

há 2 anos

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Konstantinos
Data Scientist, Grécia
Química, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

The brand reputation management tool that you should rely on

5,0 ano passado

Vantagens:

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

Desvantagens:

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Kavon
Assistant Manager, Jamaica
Contabilidade, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

10/10 the best app ever!

5,0 há 2 anos

Comentários: Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

Vantagens:

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

Desvantagens:

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Andrea
Business Developer, Alemanha
Publicidade e marketing, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Our go-to tool for clients monitoring

5,0 há 2 anos

Comentários: We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Vantagens:

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

Desvantagens:

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Resposta do Mentionlytics

há 2 anos

Thank you so much for your kind words!

Despina
Despina
Project Manager, Grécia
Usuário do LinkedIn Verificado
Pesquisa, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Very helpfull

5,0 há 5 anos

Comentários: We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Vantagens:

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

Desvantagens:

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Resposta do Mentionlytics

há 2 anos

Thank you so much for taking the time to provide feedback!

Naya
Naya
Co-Founder, Grécia
Usuário do LinkedIn Verificado
Alimentação e bebidas, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Valuable insights & great capabilities

5,0 há 5 anos

Vantagens:

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Desvantagens:

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

Resposta do Mentionlytics

há 2 anos

Thank you for sharing your experience with us! Our mobile app was recently updated and you may now add new keywords from it!

Aretousa
Aretousa
Shop Owner, Grécia
Usuário do LinkedIn Verificado
Usou o software para: 6 a 12 meses
Fonte da avaliação

Nice and easy to use!

5,0 há 7 anos

Vantagens:

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Desvantagens:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Resposta do Mentionlytics

há 2 anos

Thank you for your kind words!

Michalis
Michalis
Marketing Manager, Grécia
Usuário do LinkedIn Verificado
Publicidade e marketing, 1.001–5.000 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Mentionlytics

5,0 há 5 anos

Vantagens:

Very useful tool for everyday tracking of your company s mentions in social media.

Desvantagens:

There is always room for improvement, but right now I cannot think of sth,

Resposta do Mentionlytics

há 2 anos

Thanks so much for sharing your experience with us. We hope to see you again soon!

Ivette
Publicista, Espanha
Rádio e televisão, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Entérate de lo que dicen sobre tu marca

4,0 há 2 anos

Vantagens:

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

Desvantagens:

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Daniel
Marketing Director, México
Telecomunicações, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Tool to Measure the Brand Social News and Mentions

4,0 há 2 anos

Comentários: Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

Vantagens:

It's very easy to use and provides a good summary of mentions for the brand and keywords

Desvantagens:

Sometimes retrieves mentions that are old, and/or not relevant

Resposta do Mentionlytics

há 2 anos

Thanks for taking the time to review us! We appreciate it!

Fotini
Market Research Manager, Grécia
Publicidade e marketing, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Mentionlytics: Definitely Worth Considering

4,0 há 2 anos

Comentários: The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

Vantagens:

Ease of set-up and deployment. Great customer service.

Desvantagens:

The user interface is visually cluttered.

Resposta do Mentionlytics

há 2 anos

Thank you for taking the time to share with us your experience!

Katie
marketer, Coreia do Sul
Gestão da educação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good, but need improvement

4,0 há 2 anos

Comentários: Need effort to set to collect accuate data. Quick response and assistance help.

Vantagens:

To see the collected mentions and customer service is quick and careful

Desvantagens:

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Resposta do Mentionlytics

há 2 anos

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Andres
Project Coordinator, México
Publicidade e marketing, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Wish I could filter the mentions by hour

4,0 há 2 anos

Comentários: Pretty good. It's an easy-to-use tool to analyze data for social media.

Vantagens:

It's simple and easy to use for social media monitoring.

Desvantagens:

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Resposta do Mentionlytics

há 2 anos

Thank you for taking the time to share your experience with us, we really appreciate it. You can use labels or tags to download daily reports and avoid having the same mentions in different reports. Please contact us and we'd be happy to show you how you can avoid having the same mentions in more than 1 daily report!

Pierre
Managing Director, Alemanha
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent Service

5,0 há 2 anos

Comentários: The communication with the customer support is exemplary!

Vantagens:

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

Desvantagens:

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Resposta do Mentionlytics

há 2 anos

Thank you so much for your kind words!

Jobst
Head of Content & Legal Market Startegy, EUA
Escritório de advocacia, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Useful social listening tool

4,0 há 2 anos

Comentários: Heading into year 2 and looking forward to expanding use.

Vantagens:

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

Desvantagens:

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Resposta do Mentionlytics

há 2 anos

We're really grateful and appreciate you taking the time to share your rating with us.

Sebastian
Product Marketing Manager, Alemanha
Serviços e tecnologia da informação, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Comprehensive Social Media Monitoring Tool to stay up to date

4,0 há 2 anos

Comentários: Money well spend!

Vantagens:

Once set up, I get summaries of topics that are in interest for me. That gives me the opportunity to find out things that could have been missed.

Desvantagens:

Sometimes it gets a little too colorful.

Resposta do Mentionlytics

há 2 anos

Thank you so much for taking the time to leave us feedback.

Osvaldo
Gerente, México
Gestão da educação, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excelent service

5,0 há 2 anos

Vantagens:

Cost, designe, friendly. The reports are very nice.

Desvantagens:

Maybe the monitoring of Facebook and Instagram.

Resposta do Mentionlytics

há 2 anos

Thank you for your kind words and for rating us! We understand that getting every mention out there is important for you but some channels have some restrictions that we (and every third party) must follow.

Daniel
Data Scientist, EUA
Telecomunicações, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Social Monitoring

5,0 há 2 anos

Comentários: Pretty good

Vantagens:

This has helped us with social monitoring.

Desvantagens:

Kind of slow and mention limits feel low.

Resposta do Mentionlytics

há 2 anos

Thank you so much for rating us!

Johana
Sales consultant, Quênia
Mídia digital, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Tool for social media marketers and influencers

5,0 há 4 anos

Comentários: It's a good tool I can recommend to anyone running social media marketing company .

Vantagens:

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

Desvantagens:

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Resposta do Mentionlytics

há 2 anos

Thank you very much for sharing this with us! We really appreciate your kind words.

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

An intelligence easy-to-use tool!

5,0 há 5 anos

Comentários: With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Vantagens:

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Desvantagens:

I don't have something that I dislike until now

Resposta do Mentionlytics

há 2 anos

Thanks for sharing your rating with us and the community.

Stathis
Digital Media Specialist, Grécia
Hotelaria, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Your Social Media ally

5,0 há 2 anos

Vantagens:

Easy to use with many features that help analyze sentiment, reach and engagement.

Desvantagens:

Sometimes it lags when you load too many mentions.

Resposta do Mentionlytics

há 2 anos

Thank you for taking the time to rate us, we really appreciate it!

Irini
Designer, Grécia
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excellent reports!

5,0 há 5 anos

Comentários: We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

Vantagens:

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

Desvantagens:

So far, so good! Everything work as they should.

Resposta do Mentionlytics

há 2 anos

Thanks so much for sharing your experience with us!

Vangelis
Digital Marketing Specialist, Grécia
Publicidade e marketing, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Mentionlytics Review

5,0 há 5 anos

Vantagens:

It's very useful because you can get many insights for your brand just by putting your brand name.

Desvantagens:

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Resposta do Mentionlytics

há 2 anos

We are so grateful for your kind words!