---
description: Tudo sobre InteliWISE Live Chat: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: InteliWISE Live Chat - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [InteliWISE Live Chat](/software/149893/live-chat)

# InteliWISE Live Chat

Canonical: https://www.capterra.com.br/software/149893/live-chat

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> Assistente de bate-papo ao vivo e virtual para portais de ajuda e autoatendimento.
> 
> Conclusão: 20 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o InteliWISE Live Chat?

O InteliWISE foi criado como um software de bate-papo ao vivo, atendimento ao cliente e agente virtual para aprimorar a comunicação com o cliente sem que ele precise esperar por uma resposta.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.2/5** | 20 Avaliações |
| Praticidade | 4.3/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.0/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais |
| Recursos | 4.0/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Inteliwise

## Contexto comercial

- **Preço inicial**: US$ 29,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: 11–50, 51–200
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Windows (desktop)
- **Idiomas**: alemão, inglês, polonês
- **Países disponíveis**: Alemanha, Estados Unidos, Polônia

## Recursos

- Acesso para Celular
- Autoresponders
- Bate-papo com o consumidor em tempo real
- Bate-papo proativo
- Bate-papo/Mensagens instantâneas
- Histórico de transcrições/chat
- Imagem de marca personalizável
- Relatórios e análise de dados
- Third-Party Integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum

## Category

- [Software de Chat ao Vivo](https://www.capterra.com.br/directory/30797/live-chat/software)

## Alternativas

1. [WhatsApp](https://www.capterra.com.br/software/180345/whatsapp) — 4.7/5 (16331 reviews)
2. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24071 reviews)
3. [Text Request](https://www.capterra.com.br/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.capterra.com.br/software/62194/livechat) — 4.6/5 (1719 reviews)
5. [LiveAgent](https://www.capterra.com.br/software/102188/liveagent) — 4.7/5 (1758 reviews)

## Avaliações

### "Love Live Chat" — 5.0/5

> **Cynthia** | *3 de fevereiro de 2019* | Serviços de informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: We love Live Chat and wish we could use it more\! Because of the licenses and the sheer numbers of our support team and the calls we have, Live Chat is used primarily by upper management teams who offer escalation support for our teams. That's a shame on our part because we have far less issues with Live Chat than we do with the other chat client our agents use. It is stable and gives us almost instant access which is nice because when a call is escalated, we don't want to have the customer "on hold". Having the option for our customers to  go live and get someone right away is a plus.
> 
> **Desvantagens**: There's nothing I can really say about Live Chat outside of the cost. I wish it was not limited to upper managements usage which was our decision not Live Chat. But cost wise its more efficient with another chat program for our agents.

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### "The best software app ever" — 5.0/5

> **barbara** | *10 de agosto de 2018* | Internet | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: The way the software is build is user friendly and hot keys are making work very much easy\! The ability to see what the other end types before receiving it is a genius\!
> 
> **Desvantagens**: Easy to use but lags from time to time. Onve updated its brand new as always

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### "Time Saving Software" — 3.0/5

> **Anjali** | *23 de novembro de 2019* | Software | Taxa de recomendação: 7.0/10
> 
> **Vantagens**: If you are running out of time and you want to purchase something when you want you need to show only selected item then there is live chat to help you out.
It will allow you to chat one of there executive and they will try their best to fulfil your wish. It is an easy process and you can save your time sometimes.
> 
> **Desvantagens**: It is very difficult to choose something from specified list. So Sometimes it is tricky to select something of our choice.
> 
> It was good when i first time used this software then i do not find it more helpfull.

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### "Awesome Application" — 4.0/5

> **Syari** | *28 de abril de 2019* | Software | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: It always helps me to connect with my dear and near ones in a simple and easy way. The quality of the video is also excellent.
> 
> **Desvantagens**: Sometimes it got stuck while making video calls

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### "Not perfect, but does it's job" — 4.0/5

> **Avaliador Verificado** | *16 de março de 2019* | Software | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Messaging in web version is almost perfect. The ability to see what is customer writing before he sends the message is the most helpful one.
> 
> **Desvantagens**: The mobile app is bad. You ca basically chat with current visitor, but it doesn't allow you to see older chats. It is also quite buggy.
> 
> Overall this is a great product for sales and support teams. It is not perfect, but you can see they're always making  changes, and  working on improvements.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/149893/live-chat)

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