17 anos ajudando empresas
a escolher o melhor software
Sobre Cloudways
Fornece uma plataforma de hospedagem gerenciada para implantar aplicativos populares baseados em PHP na infraestrutura de hospedagem em apenas alguns cliques.
Great and reliable hosting. Yes, they charge a bit extra on top of the service providers but it's well worth it.
Not being able to talk with a live person regarding questions, problems, etc.
Filtrar avaliações (86)
Uso
Classificar por
Filtrar avaliações (86)
Best hosting provider EVER!
Comentários: Everything related to managing my websites I can now do with Cloudways. They even offer additional services such as 25GB mailboxes. Although more expensive than cPanel-based hosts, this is also way superior... They have other services as well that are super useful and professional. Just way better than anything out there. I tried them.
Vantagens:
- Easy to use - Much better interface than cPanel (their own system) - Choice between various reputable service providers - Incredible support - Super fast, responsive, truly helpful (most of the time) - Easy to create and manage multiple servers as well as create staging sites across servers - Competitive pricing - Trustworthy service, I never had any downtime. This EASES my mind and releaves stress, knowing that I can trust them with all my client websites.
Desvantagens:
Nothing. Seriously. I love everything about Cloudways. Are there ways they could improve? Sure.. I guess. But I can't think of anything right now!
The best hosting decision we made in years
Vantagens:
It's fast, cheap and fast. We have been hosting for 20 years with different companies and there is no better hosting platform out there for the price.
Desvantagens:
We are not technical people and there is some setup that needs to happen. If you are a beginner to hosting this is not the platform for you. Though their customer support is amazing and will help you along the way.
AVOID Cloudways
Comentários: Wish I could share screenshots here - my experience went from being a #1 fan of Cloudways to sharing all over how terrible they are. I run an agency that has relied on their services for years and they have steadily gotten worse month by month. I have screenshots & documentation from as far back as April reporting server issues. Suddenly performance took a nose dive and support keeps applying "optimizations" to the server which actually make it worse. Each screenshot shows one agent make a fix, followed by another that reverses the change saying it was incorrect, followed by the next redoing the change. This cycle has continued for months now and they refuse to do any real investigation.
Vantagens:
It was once a great service - the platform itself is easy to use.
Desvantagens:
The support and back-end performance. Websites perform terribly, their support system has 0 idea what they are dong when configuring them and often breaks things. They offer no assistance to fix it and leave your server performing terribly.
Easy and affordable tool for everyone who wants to manage vps
Comentários: As I was facing problems with shared hosting, I started to try VPS. But I found it difficult to implement security and speed optimization. And I was also worried about maintenance. Since my focus shouldn't be on this kind of task, fortunately I found cloudways which made the management of the VPS more easy then a shared hosting.
Vantagens:
Easy to use, reliable and affordable. I'm not an expert in server management but it's a fact that having a VPS to host your sites, in terms of performance, it's much better than shared hosting. But the problem is that it it's much harder to manage. And if you don't know about it, you have to learn or pay someone to do it and to maintain. Cloudways makes it all easy and smooth because they do all the process with their own system and you have a great support and visual dashboard for all you need. It's easier than a cPanel, for example.
Desvantagens:
I have to think a little to say the least thing because it could seem unfair. But I think if you want to scale your server hardware requirements the pricing may be a problem.
Bigger website hosting Management Company
Comentários: Ever Since I use them I only see positive changes like latest partnership with Cloudfare its huge success to website hosting with big data.
Vantagens:
The company itself has partnered with the big brands in server management .Good partnership always yield good results...I like them for that It wouldn't be easy for me to signup with digital Ocean and manage everything by myself and succed but with them i have made it.
Desvantagens:
The software us perfect only their support are like they are not giving it all of less knowledgeable in assisting us. But the ret is good. The lack of emailing abilities thta creat coat to users because you have to be costed for each email use compare to any other companies.
Fast, easy and reasonably priced - definitely a win
Comentários: So far so good, nothing to complain about and a big improvement in comparison with my previous hosting service
Vantagens:
I’m very happy with Cloudways thanks to the very easy and very swift procedure to create an account and deploy a server and its applications (Wordpress in my case, production + staging environments). Real usage performances have been outstanding and without issues so far, even the one of the basic tiers can handle without hiccups my website which counts more than 200 blog posts. Costs are very clearly specified and can be monitored in real time. There is also a one click interface for vertical scalability, should you need more performance (even for a limited time, like a product launch or such). Customer care has been very quick in responding to chat messages within minutes, and proactively solved my issues in no time and with the utmost kindness. There is also a referral program. So far so good!
Desvantagens:
My only minor complaint is with the Cloudflare add-on, since its technical details are not clearly specified for an advanced CLoudflare user and connoisseur and all in all it’s cheap and works within a few minutes but lacks all kind of customisation and the default configuration is (understandably) quite conservative.
I was assigned a blacklisted IP
Comentários: I was initially impressed with Cloudways' platform, but my experience took a drastic turn when I was assigned a blacklisted IP. This resulted in severe email deliverability issues, significantly impacting my business operations. Despite multiple attempts to resolve the problem with their support team, I was unable to find a satisfactory solution. The lack of proactive measures to prevent such issues is a major concern. I would caution potential users to be aware of this potential risk before choosing Cloudways.
Vantagens:
I was initially impressed with Cloudways' platform, but my experience took a drastic turn when I was assigned a blacklisted IP. This resulted in severe email deliverability issues, significantly impacting my business operations.
Desvantagens:
Despite multiple attempts to resolve the problem with their support team, I was unable to find a satisfactory solution. The lack of proactive measures to prevent such issues is a major concern. I would caution potential users to be aware of this potential risk before choosing Cloudways.
Resposta do Cloudways
há 3 meses
Hello Tatiana, we understand your frustration with the issue and appreciate your feedback. We're investigating your case with the details you shared elsewhere and aim to resolve it asap. Our Customer Success Manager will contact you to gather more insights on your issue. We appreciate your feedback and patience.
Great Cloud Hosting and Server Management Solution for Businesses
Comentários: Cloudways is our main solution for our new web apps and web solutions. They always keep up to date with the latest trends of cloud hosting and services. Great support. I'm happy and my team as well working with Cloudways.
Vantagens:
Cloudways offers an easy-to-use server management and cloud hosting solution, with many features that speed up our server updates and maintenance, and always keep our server running and optimized.
Desvantagens:
Cloudways is a solution I have been using with my business for quite a bit without any issues or cons. I totally recommend it.
Cloudways My Warp Speed Host
Comentários: I had a couple of small issues with the migration that Cloudways worked quickly to fix. There support team are helpful and knowledgeable.
Vantagens:
The support is excellent, knowledgeable and instantaneous. Easy to use with an awesome interface, the functionality is fantastic. Cloud hosting has had a positive impact on my SEO. The help and support with moving to Cloudways was amazing, they did all the hard work for me. Their add-ons like email hosting and their CDN are fantastic and relatively easy to setup.
Desvantagens:
Took a bit to get my site migrated and integrated. It took time to learn how to use the software to its full advantage. If you're going to move your site to Cloudways cloud hosting be prepared to put in some serious time to get it up and running.
Impressive managed cloud server
Comentários: From the first day I migrated to cloudways till now I have had no single issues with the speed of the website which is the more reason why I migrated
Vantagens:
Cloud ways offers a seamless way to move your website particularly word press with the help of their migration plugin and of cause the speed is so good.
Desvantagens:
No cpanel basically. But I have come to see that the cloud service can be used without that but if added it won't be a bad idea at all
Alternativas consideradas anteriormente: Alibaba Cloud
Razões para escolher o Cloudways: The speed I was getting from the previous host isn't enough to get the application to where we want it, this doesn't suggest that the company is bad though.
Razões para mudar para o Cloudways: The easy of working with cloud server and the cost made me consider cloudways.
Don't use them they don't care!
Vantagens:
After 2 years of hard work and hundreds of hours spent building my website they deleted it for an unpaid bill of $13!! I tried adding my new card details onto their system but it would not accept it. I then paid the outstanding amount of $13 but it was still deleted and they did not even back my website up so all is lost! I am furious with them and currently seeking legal advice. Do not use them!!!
Rock solid and easy, but expensive
Comentários: Very happy. Support has been very helpful and responsive. Worth the added cost.
Vantagens:
It allowed us to deploy cloud hosting servers quickly and easily. It offered a variety of platforms such as Digital Ocean and Vultr. Creating applications was one click and very fast.
Desvantagens:
The cost. You pay a very high premium for Cloudways to be the middleware between you and the cloud platforms they offer. This ease of use comes with a high pricetag.
Unjustified Charges for AutoScale Plan - Request for Refund (Invoice #4112485)
Vantagens:
It was easy to migrate and setup the hosting
Desvantagens:
I am writing to express my deep dissatisfaction and concern regarding the charges incurred on my account for the AutoScale plan, despite not utilizing any resources during the specified billing period. My account is associated with the invoice number #4112485, and upon reviewing my billing statement, I was dismayed to discover that I have been consistently billed for the AutoScale plan, even though my website has not been utilizing any resources that warrant such charges. It is disconcerting that the process for unsubscribing or modifying the subscription plan is not clear, and this lack of transparency has resulted in unwarranted financial implications for me. As a customer, I expect to have a clear and straightforward method for managing my subscription and ensuring that I am only charged for the services I actively use. I kindly request that you investigate this matter promptly and provide a thorough explanation as to why I have been charged for the AutoScale plan despite the absence of resource utilization on my end. Additionally, I am seeking an immediate refund for the charges incurred erroneously. I value the services provided by Cloudways and have appreciated the convenience it has brought to my hosting needs. However, this billing discrepancy has eroded my confidence in the service, and I trust that you will address this matter promptly and with the utmost urgency. Please acknowledge the receipt of this complaint at your earliest convenience and provide a timeline for resolution. I believe in a swift and amicable resolution to this matter and look forward to your prompt response.
Good UI and support; but lacks key features
Comentários: Definitely a better option for those who are looking to move from fully managed shared servers. Great 24/7 support team to assist across the way.
Vantagens:
Easy to use interface, and pretty responsive support team (almost all the time). Definitely a great option for those who aren't well versed with server management. Some notable features that were rolled out on Cloudways include Redis Object Cache Pro, Cloudflare Enterprise Add-on and Safe Updates.
Desvantagens:
The stack on Cloudways is a bit dated and does not deliver the kind of real-world results one would expect from an application in 2022 - particularly considering the premium you pay for resources. The Cloudflare Enterprise add-on sounds exciting, the reality is you only get limited configuration options and routing. While Cloudways claims that the agreement with Cloudflare provides access to all 270+ data centres and premium routing, the reality is far from it. None of the Middle East PoPs are available to customers who use the the Cloudflare add-on via Cloudways - and that eventually translates to 1.5s+ TTFB in most regions (except NA and EU).
Best managed hosting
Comentários: Great
Vantagens:
Absolutely the best service. Incrediable fast help on the chat. Great and reliable hosting. Yes, they charge a bit extra on top of the service providers but it's well worth it
Desvantagens:
None really none none none noneNone really none none none noneNone really none none none none
Accesible cloud hosting with reliable support
Comentários: I was in two minds when it came to trialling cloudways; there were some bad reviews floating around but all with an older date to them. I'm glad I made use of the trial as I've had nothing but good touchpoints with them, and I've had everything I need out of spinning up an affordable server with solid performance.
Vantagens:
- Very affordable - 24/7 support - Free trial - Easy migration - Integrated staging
Desvantagens:
I've had zero problems or extra desires from Cloudways as of yet.
Wordpress hosting made easy
Comentários: I can provision a website in a blink of an eye, without messing with db configuration, complex https setup. A huge time saver and a pretty solid hosting service.
Vantagens:
I love the overall simplicity of the platform. You could be up and running in 5 minutes straight. What it took about an hour (setup the server space, upload files via ftp, setup HTTPS certificates...) with Cloudways can be accomplished in a matter of minutes!
Desvantagens:
I spotted some slow performance from time to time, nothing awful but sometimes annoying. I'm on the lower paid plan anyway...
Good Hosting But Support Keeps Getting Worse!
Comentários: It is good as long as you dont need any support. If you need support then it depends how will it be.
Vantagens:
Inexpensive pricing Easy to use Option to pay monthly
Desvantagens:
Support keeps getting worse. Changes are made to server settings without permission. Posts are pending in the group and complaints are not answered.
Bad vendor
Comentários: Very bad company. When you will need them - they won't be there for you as a customer. On the other side, they know well to charge you double.
Vantagens:
nothing that I find as good to share about
Desvantagens:
Their non-care about billing issues. So sad
Great VPS
Vantagens:
We primarily used cPanel and Unix servers in the past, so coming to Cloudways was a big change. However, it's very easy to deploy and manage a VPS and share access with who needs it.
Desvantagens:
It's not as user friendly as it could be. But then again, this isn't really something aimed at an entry level user.
Love the ease of use and functionality of Cloudways!
Vantagens:
Very fast, great support, easy to use and set up - we've deployed fully functional apps and websites in MINUTES!
Desvantagens:
The lower packages are basically shared hosting but it's not Cloudways, it is the other providers such as Digital Ocean, Vultr etc.
The best hosting company I've ever used!
Vantagens:
- They manage the servers for me - Amazing customer service - Great pricing
Desvantagens:
Everything is on point, there are no cons.
Makes managing a VPS a breeze
Comentários: Ditch your shared hosting and setup a fast VPS on the cheap with very limited technical knowledge
Vantagens:
Makes managing a cheap VPS from the likes of Digital Ocean super easy Very simple and easy to understand GUI Pricing includes cost of Cloudways and VPS hosting Offsite backup and restores of your VPS Easy to create copies and staging sites Performance is much better than cheap shared hosting
Desvantagens:
Support can be a little slow to respond, but always give good answers
CloudWays is well managed VPS Management
Comentários: I think CloudWays gives us a very great opportunity for anyone. Every developer and company can only focus their work, there is no server maintenance hassle. Overall it's good for any non-tech person also. I am a big fan of it.
Vantagens:
All of the most important features are built-in inside Cloudways. PHP Laravel often uses a queue, scheduling job batching, and many things. CloudWays makes it very simple. Just forget about server management hassle and make something interesting.
Desvantagens:
I know CloudWays are very awesome but if I like to say the cons of CloudWays, For a beginner it's few costly if he likes to buy a medium-scale server. Their prices are cheaper than others and they give the user a lot of functionality within their lowest budget.
expensive, but fully managed
Comentários: Good, easy to use and very little in the way of issues. Set it and forget it type of server management!
Vantagens:
This is fully managed hosting on good servers. I like that the support will help you with almost anything and the control panel is the most user friendly I've used for this sort of thing.
Desvantagens:
The costs are high if you choose powerful servers, double the upstream provider cost. Also, Cloudways owns the server, not you. This makes me uneasy if there's ever an issue with Cloudways in the future, it could be difficult to get control of your data.