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Avaliações do GoReminders

Sobre GoReminders

Reduza os não comparecimentos, impressione os clientes usando lembretes simples de texto e e-mail para compromissos e muito mais. Avaliação gratuita – Sem precisar de um cartão de crédito.

Saiba mais sobre o GoReminders

Vantagens:

Go reminders makes automating your business easy. It has plenty of customization so that anyone you interact with knows it's your company.

Desvantagens:

As a home based therapist I am on the lowest plan which suits my business.

Notas do GoReminders

Pontuação média

Praticidade
4,8
Atendimento ao cliente
4,9
Recursos
4,7
Relação qualidade/preço
4,7

Probabilidade de recomendação

9,4/10

O GoReminders tem uma classificação geral de 4,9 em 5 estrelas com base em 61 avaliações de usuários no Capterra.

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Filtrar avaliações (61)

Linda
Linda
Partner, EUA
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

Great product for the cost! Makes life so much easier and customer service is excellent .

5,0 há 6 anos

Vantagens:

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Desvantagens:

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Resposta do GoReminders

há 4 anos

Hi Linda, Thanks for your review! We are pleased that GoReminders is working flawlessly for your company. We pride ourselves on the flexibility of GoReminders. Any Feedback is greatly appreciated as our main focus is to constantly improve :) Did you know that in your Settings you can specify the default appointment length, and you can setup all of your services? That way your correct appointment length will be pre-filled when you go to setup an appointment, and you can specify what service the appointment is for, which can help customize your reminders even further! Let me know if you have any questions. Thanks again for your review. -Noah, Customer Support

Craig
General Manager, EUA
Gestão da educação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

GoReminder Review

5,0 há 2 anos

Comentários: Our overall experience with GoReminders is Great. It seems like each month they are adding new features that helps us save even more time and money. Also, the online customer service is excellent.

Vantagens:

The Feature that we liked most about GoReminder is the automated text & email appointment reminders which helped us to increase revenue and free up time

Desvantagens:

The software is great, but we would love to be able to call customer services over the telephone. I think this would place them above all the rest!

Resposta do GoReminders

há 2 anos

Thanks for taking the time to write this amazing review! We're thrilled to know that GoReminders has helped you save time and money while increasing your revenue. In addition to improving the GoReminders platform, we remain committed to investing in customer support and will constantly strive to provide immediate assistance for your needs. Feel free to reach out if you have additional feedback. - Jocelle, Customer Support

Caryle
Partner, Austrália
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Using GoReminders

5,0 semana passada Novo

Comentários: Extremely positive, our whole booking system relies on this product

Vantagens:

Extremely easy to setup and use, functional and heaps of features

Desvantagens:

As we are in Australia it can sometimes take a while to get a response for any issues

Resposta do GoReminders

semana passada

Hi Caryle, Thanks for taking the time to leave a review! We're happy to know that GoReminders gave you more scope and is much easier to use for you. We work hard to make GoReminders easy to use while making it more powerful. On another note, we apologize if it sometimes takes a while to get a response due to the timezone difference. We're working on this! In the meantime, we're making sure that we respond once we become available. Thanks again for your feedback. -Jocelle, Customer Support

Jamie
Front Desk, EUA
Construção, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Works

3,0 há 4 anos

Vantagens:

Daily use for appointment reminders. Enter name and phone number and receive email confirmation.

Desvantagens:

The appointment date should go to the next weekday.

Resposta do GoReminders

há 4 anos

Hi Jamie, Thank you so much for taking the time to give your review! We really appreciate your feedback. I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have. Thank you again for your review! -Oceana, Customer Support

Valentina
Owner, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Fewer no-shows and late clients

5,0 semana passada Novo

Comentários: Customer service is quick to respond to any questions

Vantagens:

SMS & Email reminders have cut back on scheduling issues while educating clients to our protocol. I also like the global messeging to all clients when we have information to get to them quickly.

Desvantagens:

I do not use the booking portion of the software, we're a kennel and require specifics that GoReminder doesn't have

Gabby
Groomer, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Love these guys!

5,0 há 4 anos

Comentários: We love [SENSITIVE CONTENT HIDDEN] and the who Grreminders team! Every time I have a question, there's never a don't in my mind, I can ask and they will not only have an answer but a speedy response at that!

Vantagens:

I love that GoReminders was a start up company the same time I started and they've continued to grow and benifit my ever growing business every step of the way!

Desvantagens:

Only wish we could add specific timing so customers could see how long we allot to be with them at scheduled appointments.

Resposta do GoReminders

há 4 anos

Hi Gabby, Thank you for your amazing review! We are so thankful for your support and so happy that we've been able to help improve your business. You can create a custom field for Time Allotment that can also be used a tag in your reminder templates. We'll send you some additional details on how to set this up. Thanks again for your review. We greatly appreciate it! - Oceana, Customer Support

Lindsay
Professional organizer, EUA
Usuário do LinkedIn Verificado
Serviços ao consumidor, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

The best scheduling tool ever

5,0 há 5 meses

Comentários: Wonderful, they have even asked me if i had suggestions for how to make go reminders better. When i told them they said that what i wanted was a feature others wanted to and they were developing it!. I got sent a beta copy and implemented it right away!

Vantagens:

Go reminders makes automating your business easy! It has plenty of customization so that anyone you interact with knows it's your company. You can insert your branding, attach forms clients need to sign, schedule appointments or let your clients schedule them, and reminders are automatically sent out. It basically takes 90% of administration duties off your plate so you can focus on the parts of your business you love. The staff is incredibly helpful, i get updates when new features have been released and have been walked through any questions i have.

Desvantagens:

It took me some time to get everything customized. Though I'm not sure i could really call that a con, since the customization is what runs your business going forward. The more time you put in on the front end the less time you spend every time going forward.

Resposta do GoReminders

há 4 meses

Hi Lindsay, Thanks for this amazing review! We're thrilled to know that GoReminders takes 90% of administration duties off your plate. We work hard to make GoReminders easy-to-use and we remain committed to investing in customer support. I'm going to show your review to the team. I know they'll love to see how happy you are! Thank you for taking the time to write a review. -Jocelle, Customer Support

Jennifer
Owner, CEO, EUA
Cosmético, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I couldn't do business sanely without GfoReminders

5,0 há 5 meses

Comentários: I have never had a bad experience. Customer service team is always very quick to reply to any concerns or questions. I have been very please and have thoughts on switcing,

Vantagens:

I like the ease of scheduling. My favorite feature is that the client responds through text to confirm, reschedule and cancel. We can in turn, through the app phone number reply and correspond without them having our personal number.

Desvantagens:

I am not sure. I like everything and don't have anything to compare it to

Resposta do GoReminders

há 4 meses

Hi Jennifer, I'm thrilled to know you're enjoying GoReminders, especially the convenience of texting to confirm, reschedule, and cancel. We're committed to provide top-notch customer service and work hard to keep GoReminders easy-to-use while making it more useful and powerful. Feel free to reach out if you have additional feedback! -Jocelle, Customer Support

Shauna
Owner, EUA
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Great App for people looking for basic scheduling and reminders

5,0 há 7 dias Novo

Comentários: It’s a great service. I hope you do t raise the prices.

Vantagens:

Easy of use Simplicity Not creating too many features

Desvantagens:

Price is a little high. I would prefer to have less features and have it be less.

Rhiannon
Veterinarian and Human Nutritionist, EUA
Medicina alternativa, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Customer service is great

4,0 semana passada Novo

Vantagens:

Customer service and answering all my questions. Live representatives.

Desvantagens:

Not as easily customizable as I would like.

Robin
Owner, EUA
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The best appointment app we could find

5,0 ano passado

Comentários: Our experience has been excellent; quick communication back when we have questions, always courteous and polite. Explaining things to the fullest doesn't leave us feel like we have to try to interpret the responses.

Vantagens:

Easy to use for a person who isn't tech-savvy, Pricing is very reasonable. Never has it shut done on us. Help us be 100% proficient to run our business

Desvantagens:

Just would like it to integrate with thew software we use

Resposta do GoReminders

ano passado

Hi Robin, First of all, thanks so much for your kind feedback about how GoReminders has helped you be 100% proficient in running your business. We work hard to make GoReminders easy-to-use and I'm thrilled to know how the calendar integration has been working for you! I'm going to show your review to the team. I know they'll love to see how pleased you are. Thank you for taking the time to write a review. -Jocelle, Customer Support

Renee
Office and Marketing Manager, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

GoReminders helped us reduce our No-show rate and communicate easily with our patients

5,0 há 4 anos

Comentários: GoReminders has helped us to reduce our No-Shows and increase our rebooking rates. All our patients love the appointment reminders. We also use GoReminders to contact people who have missed appointments or need to reschedule and it's a super easy way to communicate and get those patients back on our books. We've been using it so long now its like second nature. Customer service is always really great, they even implemented a number of requests/suggests we had - which we thought was super :)

Vantagens:

We've been using GoReminders for a while and found it very easy to use and set up. GoReminders is very flexible allowing us to create own messages and sequences. You can also easily go into calendar and update any appointments.

Desvantagens:

Unfortunately it does not integrate with our CRM which is more of an issue with the CRM than with GoReminders. The only thing we really have a complaint about is that if you are set up to send a sequence of reminders, it will only stop sending reminders if patients/customers/clients respond with R or Reschedule. However, its easy enough to go change the appointments or stop reminders in the calendar.

Resposta do GoReminders

há 4 anos

Thanks so much for your amazing review of GoReminders. We're so happy that it's easy for you to use and setup, and that your patients love the reminders! Often that is the most important aspect! I understand what you're saying regarding your complaint, and we actually do have additional features for that which you may not be aware of. I'll reach out to you right now with info on those features. Let us know if anything ever comes up! Best, Noah, Customer Support

Amber
Salon Owner, EUA
Serviços ao consumidor, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

My Clients Love It

5,0 há 4 anos

Comentários: It has helped so much with no show appointments, and it something I don’t even have to think about now. My clients are constantly thanking me for using this service.

Vantagens:

This software is so easy to use I was able to pick up on it right away. I was able to transfer all my clients over within a few minutes.

Desvantagens:

I truly don’t have any complaints about the software, anything I found along the way I brought up and was resolved within the day!

Resposta do GoReminders

há 4 anos

Hi Amber, Thanks for your amazing review! We're glad that you find GoReminders so easy to use, and it's great that you're using our easy to reach customer support reps like myself to your advantage. -Noah, Customer Support

Allison
Clerk, EUA
Escritório de advocacia, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Go Reminders

5,0 ano passado

Comentários: i have had a great experience using go reminders, when i didnt know how to use the google review feature i just called and Jocelle helped me step by step to get comfortable with using it and she was so helpful she even checked up on me afterwards to make sure i was using it correctly without any issues

Vantagens:

I love all the features they have, i use it mostly for scheduling clients doctors appointments, once i put the clients name and contact info in, it is stored so i dont have to keep entering it. I also use it to send clients a request to leave us a google review and go reminders had made it easy with their prompts, that way we can weed out the negative reviews if we were ever given one.

Desvantagens:

i love everything about it, it makes my life easier

Resposta do GoReminders

ano passado

Hi Allison, Thank you so much for your kind feedback! I'm thrilled to know that GoReminders has made it easy for you to automatically generate positive Google reviews. In addition to improving the GoReminders platform, we remain committed to investing in customer support. I know our team would love to see how pleased you are! Thanks again for your review. -Jocelle, Customer Support

Linda
Treasurer, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

Since we started using GoReminders our volunteers remember to show up for their scheduled shifts.

5,0 há 6 anos

Comentários: Eliminated the need for store managers to call their scheduled volunteers to make sure they remembered to come. If we can keep our thrift shop open, we make more sales which increases the donation we make to the agency we support, so everyone wins!

Vantagens:

We use GoReminders to remind about 50 volunteers a week of their scheduled shifts at our nonprofit thrift shop, and it has eliminated our problem with no-shows which led to our inability to open the store for our customers. GoReminders is very easy to use, and it takes me about 20 minutes to set up an entire month's reminders. If someone's schedule changes during the month, and I need to edit which volunteer will be on a shift, it takes only seconds to make the change in GoReminders. All of the volunteers have expressed their thanks for this notification (we chose 2 days before) so they don't miss their shifts and can find a sub if needed.

Desvantagens:

I can't think of anything about it that is disagreeable. It's easy to use, takes little time, and has helped us keep our shop open every day.

Resposta do GoReminders

há 4 anos

Hi Linda, Thank you for the superb review of GoReminders! We are glad that GoReminders has been efficient for your Thrift Shop :) If you ever have any issues, feel free to let us know and we'll work with you to solve them immediately! Thanks again for your review. -Noah, Customer Support

R
Cosmetologist Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Love my app!

5,0 há 5 meses

Comentários: Great customer service and has been super affordable

Vantagens:

The best feature is the reminder texts that are sent to clients. It gives me the option on when and how many times to send reminder.

Desvantagens:

I wish that i could skip ahead and cancel an appt. Im only able to cancel the following appt. Not a future appt.

Resposta do GoReminders

há 5 meses

Hi there, We're thrilled to know you're enjoying GoReminders, especially the ability to choose when and how many times to send the appointment reminders. Providing you with the best experience is our goal! I will follow up with you regarding the ability to cancel a future appointment, and to address any other questions you may have. Thank you again for your feedback! -Jocelle, Customer Support

Hanah
Freelance Writer, EUA
Redação e edição de texto, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Simple Reminder Website

4,0 há 5 anos

Comentários: I love reminder sites and appointment sites. I also love this type of software. If someone is looking for a quick site or software to quickly set up appointments this is it. If they are looking for something advanced they may be a bit disappointed. This helped me get my jobs done and help me figure out what to do for each client. I was able to put information in the appointment setup tab area.

Vantagens:

I can create a new appointment for my clients with no hassle. I love how I have the option to put the phone number of the client or I can put the email address of the client. I also love how the calendar is exactly in the area it needs to be when I am setting up an appointment for a client. It’s not confusing to figure it out and you get great deals with this service. I love how I can set reminder templates and I don’t have to keep going back to create new ones. I also love how the customer service chat is constantly available and you can contact someone quickly to help you. There is also an area which makes things easier to put together. There is an area where you can customize the customer's name and you can input it without an issue.

Desvantagens:

I dislike how every single time I log in. There are chat buttons popping up and memos. I know they are trying to show that they care, but it can be a bit annoying. I don't like it. I wish it was smaller or at the bottom. Also, I wish the deals were better. They are okay, but this is a good program. It needs better deals.

Resposta do GoReminders

há 4 anos

Hi Hanah, Thanks for your positive review! We're so happy to reduce the amount of hassle in your business. We pride our self on our simplicity and value, and you seem to be benefiting from both :) Thank you for your feedback about our chat/support messages. You are correct, we just want our users to always know that we are available to help should anything come up. If you'd like a better deal, you can save 20% by switching to yearly billing! Thanks again for your review. -Noah, Customer Support

Jonathan
ND, acupuncturist, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

healing essence review

5,0 há 2 anos

Comentários: very good, all are very helpful and friendly...on zooms seeing a face would make it a bit more personal...but its fine

Vantagens:

makes my life easy, no more calling patients to remind...one place to schedule and communicate

Desvantagens:

i like most of it, perhaps adding a payment option and more clarity about getting reviews

Resposta do GoReminders

há 2 anos

Thanks for taking the time to write this amazing review! In addition to improving the GoReminders platform, we remain committed to investing in customer support. Your feedback is highly important for us to improve our service. I will send you a message with more details about the Reviews Feature. Feel free to reach out if you have additional feedback. - Jocelle, Customer Support

Karyn
Massage therapist, Austrália
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Great reliable app, easy to use

5,0 há 4 anos

Comentários: I have less incidents of clients forgetting to turn up (although it does still happen occasionally).

Vantagens:

This is so easy to use and has reduced the amount of client no-shows considerably.

Desvantagens:

As a home based therapist I am on the lowest plan which suits my business. I have thought about upgrading to get the extra features but it is a big jump cost wise, so I stay on the lower one.

Resposta do GoReminders

há 4 anos

Hi Karyn, First, I'd like to thank you for your wonderful review! I'm so happy to hear that our reminders have considerably reduced the number of no-shows you used to have for your appointments. I'll pass along your additional feedback about the cost of our plans to our team for consideration. Thank you again for taking the time to review our product! - Oceana, Customer Support

Beth
Assistant Office Manager, EUA
Serviços ao consumidor, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Time Saver

5,0 há 5 anos

Comentários: Overall, I would recommend this program for those with busy schedules that was the ease of sending reminders that need confirmations prior to securing the date and time. My clients appreciate the reminders and not taking up much of their time to do so.

Vantagens:

GoReminders saves me and the consumer time spent on phone calls. In this modern society, text and email can verify appointments quickly and efficiently without interrupting someone's day. It is easy to use and the ability to create multiple templates is very nice.

Desvantagens:

My suggestion for this software would be an option to cancel appointment. As of now, the options are to reschedule to Confirm. To reschedule, I have to reach out to the client who may have just wanted to cancel and now we play phone tag wasting valuable time. I also have come across clients that wish to hold conversations through the text system and it isn't as easy to reply back to them. I have to open a new text to respond in stead of having that option when they leave comments.

Resposta do GoReminders

há 4 anos

Hi Beth, Thanks for your great and detailed review of GoReminders! We're happy to be able to save you time and effort in your business. To help with the "Cancel" issue that you're having, you can simply ask your customers to reply with "Cancel" for any appointment that they'd like to cancel. Then when you see that message, you'll know that they would just like to cancel. Let us know if you have any questions! Thanks again for your review. -Noah, Customer Support

Julie
Dog Groomer, EUA
Veterinária, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Pays for itself!

5,0 há 2 anos

Comentários: I’ve been a very happy customer for several years! The service pays for itself by eliminating no show appointments. I will happily continue to use GoReminders! Very affordable and does exactly what I need with ease.

Vantagens:

It reminds my customers of their upcoming appointment which eliminates no shows and saves me money!

Desvantagens:

Once in awhile a customer won’t receive their reminder which is most likely due to the cell service carrier.

Resposta do GoReminders

há 2 anos

This is an awesome feedback! We are so pleased to know how GoReminders helped you eliminate no-shows and save money. We appreciate your continued business with GoReminders! - Jocelle, Customer Support

Natasha
Therapist, EUA
Clínica de saúde mental, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Appointment Setting at its best!!

5,0 há 4 anos

Comentários: My clients now confirm appointments or reschedule and I can easily rebook or utilize their time slot for another client. I’m not losing revenue and I can see more clients.

Vantagens:

User friendly, I can schedule an appointment with my client before they leave their session or over the phone while discussing openings. Easy tabs to navigate the system, I can find what I’m looking for without reading an instruction book.

Desvantagens:

I had to get accustomed to the site but it’s very user friendly.

Resposta do GoReminders

há 4 anos

Hi Natasha, Thank you so much for your wonderful review! We are so glad that you are finding our site user-friendly and helpful with booking appointments for your clients. We definitely strive to make our site features as easy as possible to use. I'll be sure to share your review with our product team. They will be thrilled to hear how pleased you are with our service! Thank you again for your feedback. -Oceana, Customer Support

Michael
Manager, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great product

5,0 há 4 anos

Comentários: It solves our problem having to call all of our customers the day before to remind them of their appointments. Saves us alot of time. Also the customer support is great and very accommodating when we ran short of some reminders. [SENSITIVE CONTENT HIDDEN] was great in resolving this for us.

Vantagens:

This software is very easy and simple to use. Very easy to show your staffs on how to input the reminders and having both options to either text or email the customer automatically. It's perfect for what we need to use it for.

Desvantagens:

We had no issues with the software at all.

Resposta do GoReminders

há 4 anos

Hi Michael, Thank you so much for your kind words about our service and customer support. I'm so glad that GoReminders has been easy to use for you and your staff as well as saving you a lot of time with our text and email reminders. We greatly appreciate your feedback and support! Thank you again for your review. - Oceana, Customer Support

Jamie
Owner and Real Property Appraiser, EUA
Imobiliárias, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

The Best Way to Remind Clients of Appointments

5,0 há 2 anos

Comentários: I use this product primarily to remind my clients of an upcoming appointment I have with them. It is easy to use. I like the options it gives me to text or email the client. It has proved to be very reliable.

Vantagens:

The thing I like most about this product is its ability to send a text or email to my clients to remind them of our appointment. It has saved me from traveling to the property only to find that the homeowner has forgotten about our appointment and needs to reschedule, which wastes a lot of time. This software is also very easy to use.

Desvantagens:

There's really nothing that I do not like about this software. It is awesome!

Resposta do GoReminders

há 2 anos

We're so pleased to hear than GoReminders has saved you time and has been easy to use! Thanks again for the review. - Brittany, Customer Support

Lari
Owner of Spirit Gallery Tattoo, EUA
Artes e artesanato, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Best we have used

5,0 há 4 anos

Comentários: It’s ok

Vantagens:

I like all the basic features I wish they would add a few things

Desvantagens:

I can not assign each person a color so you can see at a glance, also I wish each person ad there own login, so I can see who books or does anything. I wish when ppl need to rebook it would send a text asking them when they would like to rebook.

Resposta do GoReminders

há 4 anos

Thanks for your review of GoReminders! We're so happy that GoReminders is working out for your business. I'd like to find out more about what you're looking for regarding the colors and other items I'll reach out to you directly right now so we can discuss. Thanks again for your review. -Noah, Customer Support