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Avaliações do ShortStack

Sobre ShortStack

O ShortStack é uma plataforma de marketing digital criada para engajamento, coleta de leads e automação de marketing.

Saiba mais sobre o ShortStack

Vantagens:

The interface with our social media accounts was also a breeze for voting on FB and sharing. I still have the subscription and now want to do regular contests for all of my clients.

Desvantagens:

Software can be a little confusing at times, just a lot of information in one place.

Notas do ShortStack

Pontuação média

Praticidade
4,0
Atendimento ao cliente
4,5
Recursos
4,2
Relação qualidade/preço
4,2

Probabilidade de recomendação

8,2/ 10

O ShortStack tem uma classificação geral de 4,4 em 5 estrelas com base em 150 avaliações de usuários no Capterra.

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Filtrar avaliações (150)

Robbie
Robbie
Social Media Manager, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ShortStack Review

5,0 há 6 anos

Comentários: I used ShortStack for several years as part of a social media/community manager role for both brand awareness, product spotlights and related contests/givewaways

Vantagens:

ShortStack makes it really easy for a guy like me with no design or coding background to manage social media contests almost 100% by myself. Designing, launching, monitoring and measuring the contests and their results was really easy thanks to the platform's intuitive workflow.

Desvantagens:

After a few years of using this software, the designer and I started to reach the limits of its abilities. Part of what makes it so valuable is how plug-and-play some otherwise complicated design/programming features. However, that templated framework has its limits, keeping you from realizing fully customized ideas outside that framework.

Resposta do ShortStack

há 6 anos

Hey Robbie! Thanks for this amazing review! We're sorry you had to move along to another means of contest building, but, if it interests you, the Code Widget and CSS panel in ShortStack give you the freedom to customize campaigns however you wish. If you'd ever like to give us another try, we'd love to have you back. Thanks again!

Shawn
Business Development Specialist, EUA
Serviços ao consumidor, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Happy since I signed up!

5,0 há 3 anos

Comentários: I acquired Shortstack to help roll out raffles and promotions the company I work for does monthly. This has made it easy to work with our website developer when needed to get buttons added bringing them to the Shortstack form I build.

Vantagens:

The ability to be guided from start t finish with tips along the way is a great feature. This allowed me to acquire shortstack and teach myself how to use it, as the software is very user friendly.

Desvantagens:

Only thing I was having trouble with would be getting the URL set into a landing page with redirection. Maybe a bit more info on how to get it out and rolling once finished building.

Resposta do ShortStack

há 3 anos

Thank you Shawn for your wonderful review!

Mostafa
Infrastructure digitale, Marrocos
Animação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

I really liked my ShortStack experience

3,0 ano passado

Vantagens:

hortStack is a versatile marketing platform that specializes in creating and managing interactive campaigns, contests and landing pages for businesses and organizations. Here are some key points about ShortStack: 1.

Desvantagens:

Versatile, specializing in creating and managing interactive campaigns and contests

Lauren
Director of Engagement, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

ShortStack has been great for what I've needed it for!

5,0 há 3 meses

Vantagens:

It's a great interactive tool that engages our audiences. I use it for specific programs and it works well for me.

Desvantagens:

Some of the functions are not as user friendly as I would like them to be.

Paul
Marketing manager, Reino Unido
Design, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Easy to use for competitions and lead gen

5,0 há 5 anos

Comentários: Very good for what we needed it for. Great out of the boxes features - and quick to setup.

Vantagens:

Easy to Setup. Great for quick landing pages & lead gen. great to customise & email triggers built in are a nice touch.

Desvantagens:

Little expensive. Some functions look generic unless designed & customised.

Heather
CEO/Founder, EUA
Entretenimento, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Professional Look Without the Pricetag

5,0 há 6 anos

Comentários: Positive. A well-designed piece of software. I will definitely be returning if we do this promotion again.

Vantagens:

I really loved how easy it was to build a professional looking giveaway. My giveaway was very unique (different clues appearing at different days) and I loved how I could set the entire thing up ahead of time and let it run, confident all the timing was correct. This took a lot of stress out of the giveaway week.

Desvantagens:

It was hard to track the entries through social media.

Resposta do ShortStack

há 6 anos

Thanks for this awesome review, Heather! We hope to work with you again on your future giveaways.

Kristyn
Web Developer, EUA
Mídia digital, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A really great out of the box solution

5,0 há 7 meses

Comentários: We were able to get very intricate with the features in our campaign. Customer support is extremely responsive and has gone above and beyond more than once.

Vantagens:

It's very easy to use, and flexible enough to do whatever we want.

Desvantagens:

You have to have a more advanced knowledge in order to pull of some things, but for straight forward application it covers a lot.

Tara
Tara
Marketing Coordinator & Corporate Social Responsibility Officer, EUA
Usuário do LinkedIn Verificado
Varejistas, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great Resource, Intermediate Ease, Kind of Pricey

4,0 há 6 anos

Comentários: When I had questions they would refer me to the help section on the website which was outdated. Overall, it's a great tool if you have the money. They have multiple tiers to unlock different functionalities which was disappointing. Charge one price and give me all the things.

Vantagens:

This was somewhat intuitive to use once you get the hang of it. You are easily able to integrate your social profiles to push out your campaign. We did photo submission contests and it worked great. Created a Giveaway section on our Facebook page and promoted it from there. Great turnout with a little Facebook promotion behind it.

Desvantagens:

It was kind of pricey for what you are getting. The software to building out your page if very technically involved so my assumption is that is what you are paying for. The overall collection of emails and assets, such as images, is fairly easy. Would probably make up for itself if you are doing a larger giveaway versus some under $100 items like we did. That way you are more likely to convert those into entries, aka emails that you can use.

Resposta do ShortStack

há 6 anos

Hey Tara! This is super valuable feedback! Thanks so much for taking the time to let us know about those Help resources - we're always working toward making those better. And we're always looking for feedback on our pricing structure, so this is very helpful. Thanks again!

Fernando J
Fernando J
Regional Business Development Director, Venezuela
Usuário do LinkedIn Verificado
, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

The most easy-to-use and powerful social media app for building audience... period!

4,0 há 7 anos

Comentários: Shortstack is easy to use, powerful, up to date, fast, creative... a great product for startups.

Vantagens:

ShortStack takes you by the hand and shows you how to look like a real social media pro. It has a complete set of features that can put any small entrepreneur in the social media game without too much effort. Having the ability to view examples and even reproduce them is a very helpful feature that provides easy understanding of the reach and scope of the software. The edit platform is friendly and does not require any profund IT background. The free plan is already so powerful that anyone starting to use the app will feel fulfilled. As as social media consultant, I loved to know that Shortstack is now offering marketing automation. This a great feature that will take this app into a highe and promising level. I truly recommend small and mid size entrepreneurs to give Shortstack a try and enjoy the benefits of this great business support idea.

Resposta do ShortStack

há 7 anos

Thanks for your compliments, Fernando!

Kelli
Kelli
Marketing Coordinator, EUA
Usuário do LinkedIn Verificado
Gestão da educação, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A great solution for those running contests

4,0 há 5 anos

Comentários: We are in a very niche market and we rarely run contests outside of social media giveaways, but I needed a good option for allowing our customers to enter using multiple platforms (i.e. Facebook, Youtube, submitting images, etc.). I looked at quite a few options and even tried out some other ones but ShortStack was by far the easiest to use AND offered the most versatility for the price. Because we do these types of contests so rarely, I actually did end up cancelling my account so that we weren't paying for a service that we didn't use, but for the time period that we needed it, ShortStack was great.

Vantagens:

I chose ShortStack because we needed a platform that would allow multiple types of entries--everything from viewing a Youtube video to following us on social media to uploading images. Of the different software programs that I viewed or tried, ShortStack had the most versatility, was the most user-friendly, and had the best price point.

Desvantagens:

At first, it was kind of difficult to navigate all the different options and figure out how to create the contests that I wanted to. It took some playing around with, but I think compared to some of the other platforms I looked at, it was still more user-friendly.

Resposta do ShortStack

há 5 anos

Thanks for your feedback, Kelli! I'm so glad ShortStack was such a good fit for you.

Riley
Social Media and Marketing Student Supervisor, EUA
Alimentação e bebidas, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Customizable

5,0 ano passado

Vantagens:

I loved how customizable we can make our contest process with ShortStack.

Desvantagens:

Sometimes the amount of options with design would get overwhelming.

Resposta do ShortStack

ano passado

Wow! Thank you so much for this amazing review. We're so glad you enjoyed using ShortStack.

Jennifer
Marketing Analyst, Canadá
Semicondutores, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Easy to use, customizable look and to needs, with a few additions it could do everything you need!

4,0 há 6 anos

Comentários: Ability to embed a contest on our webpage, collect submissions efficiently, and close the contest seamlessly hiding some text (e.g., submission form) and displaying other text (e.g., "contest closed" text).

Vantagens:

Ease of use. Fresh looking designs. Customizable to needs (voting/no voting). Widgit editing functionality (move content blocks). Visibility features (to be creating something without showing it, and timing features to swap out what is displaying).

Desvantagens:

A few rough spots to be improved upon. Entry form -- Default has First and Last name boxes beside each other, couldn't seem to make any other entry boxes beside each other. Text formatting – can’t have two lines with different font sizes without a space between lines. Gallery Widget – Doesn’t work in all browsers (looks bad in Chrome?). It stacks the images, instead of laying them side by side. Displaying Entries - more options for the layout of these would be preferable. Particularly what entrant info displays - and in each entries info, ability to add fields if we want to put certain info on each entry when displaying them (info that wasn't in submission form). Also - love the timing feature, but pretty sure one didn't work the way it should have. I had set to show something on a date and hide something on a date and it only did one of the two things. Couldn't figure out why the other wouldn't have worked. Email confirmation - only sends once per email address. I wish you could override this (we allowed multiple entries, would prefer they got an email for each one and it could reference one of the submission boxes like "photo caption". E.g., "Thank you, we received your entry "SEM image of microchip".

Resposta do ShortStack

há 6 anos

Hey Jennifer! Thanks so much for your review and your detailed feedback! We really appreciate it. We're always working toward making the ShortStack platform better, so learning what features our users are looking for is always so helpful. In the future, if you ever need help troubleshooting a feature, our support team is eager to jump in. Just email us at [email protected]. Thanks again for this great review!

Sarah-Louise
Marketing Manager, Reino Unido
Fabricação de alimentos, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Helpful software for competition management

4,0 há 5 anos

Comentários: Our web agency find it easy to integrate into the website. Gallery option works well to allow people to see other entries. Easy way to gather enties together in one place. We had issues embedding Shortstack into Facebook and now direct people to a link within the post copy. Load time was an issue when we added too many videos for one competition. Hard to identify what platform winners came from to contact them.

Vantagens:

Ability to vote for winners and easily collate the results.

Desvantagens:

Unable to tell what platform the competition entries have come from in order to know how to contact the winners.

Resposta do ShortStack

há 5 anos

Hi Sarah-Louise! Thank you for this fabulous review! If you're looking to see whether the entry came from Twitter or Instagram (in a feed) you can see that info in the Entries Manager. Each entry's thumbnail will display a small icon from either Instagram or Twitter. Or, if you drill down on an entry by clicking "View Details" you'll see that information in the field called "Source". If you have more questions, please reach out to our support team at [email protected]. Thanks again!

Kate
Senior Graphic Designer, Austrália
Suprimentos e equipamentos para empresas, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Stacks up to the hype

4,0 há 7 anos

Comentários: We have been using shortstack platform to create promotional competitions for seasonal campaigns which in turn has increased our sales during these times. Overall it’s a great tool and allows businesses like ours to not pay more for pricey developers we can do this ourselves for minimal cost but great results.

Vantagens:

Ease of use, If you have some coding experience and can learn quickly this platform can be easy to implement once you get the hang of it. I could also adapt to suit my needs by adding unique code. Any questions I had were quickly and expertly answered by the support team. The framework of the design was easy to work with and design our own backgrounds and elements for also which made the end result presentation much more professional looking.

Desvantagens:

It can take a while to get the hang of the platform particularly if you are using sporadically. It would also be good to have the platform save all your data inputted without deleting if you don’t have monthly subscription - this would work better for us for seasonal campaigns as we only use 2 or 3 months but have to pay for 12 to make sure our data not deleted. The data tools also could be more refined ie it would be good to know which people clicked on which element within the design I don’t think this is possible atm from what I have seen.

Resposta do ShortStack

há 7 anos

Thanks so much for your thoughtful review! I wanted to let you know about our option to pause your account. You can pause an account for up to 90 days, during which time, you won't be charged the monthly subscription fee. It's a way to keep the data in your account without having to pay for the full 12 months. I hope that helps you out! If you have any more questions, we can be reached at [email protected].

Ricardo
Sr Art Director, EUA
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Customer Service Team

4,0 há 2 anos

Vantagens:

I VERY MUCH APPRECIATE their responsive and helpful customer support.

Desvantagens:

It takes some time to navigate the numerous template options.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Self-serve social apps made easy

5,0 há 6 anos

Comentários: I have built a variety of sweepstakes and contests in Shortstack for clients ranging from no-budget non-profits to large CPG brands, with happy clients and successful promotions.

Vantagens:

Flexibility, ease of setup, high level of customizability.

Desvantagens:

Some of the design tools (wysiwyg) can be a little twitchy.

Resposta do ShortStack

há 6 anos

Wow! Thank you so much!

Avaliador Verificado
Usuário do LinkedIn Verificado
, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Overall good. Easy to use and implement campaigns.

4,0 há 7 anos

Vantagens:

Shortstack makes it easy to set up campaigns and lists. There are a lot of templates to choose from. Integrates seamlessly with Facebook. Easy to export lists (entries).

Desvantagens:

Customer support - they only offer chat support with no number to call. Hard to use when you don't know how to explain what you are looking to do with a campaign.

Resposta do ShortStack

há 7 anos

Thanks for leaving us a review! We appreciate the compliments. If you ever have ideas you need to talk through, please get in touch with us via our demo page and you can schedule a time to talk with our team: https://www.shortstack.com/demos/

Avaliador Verificado
Usuário do LinkedIn Verificado
Produção audivisual, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great software for a space with very limited options

4,0 há 6 anos

Comentários: Overall experience with ShortStack has been great. In a nutshell, the ability to fully customize your campaign to how you like - matching your brand identity, and prevention of looking like complete spam - has been easier and more robust than other platforms I have tested such as KingSumo for example.

Vantagens:

Generally speaking, the software is easy to use. Setting up a campaign, connecting an optional autoresponder is quick and painless. Exporting the data collected from entrants and selecting custom fields for forms are some of the most liked features across the board here. It is also nice to have the option to publish as a standalone landing page, or on your site - a feature we haven't found much success with on other platforms.

Desvantagens:

The design features are clunky and difficult to use unless you have a skilled designer who also knows how to code.

Resposta do ShortStack

há 6 anos

Thanks so much! We're glad ShortStack is working well for you.

Samantha
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

On the Fence

3,0 há 5 anos

Vantagens:

I did receive some visits to my FB page, which led to a few visits to my website, but overall for the price, I am not really getting what I need. My industry is actually a gift and engraving business, and retail was the closest option I could find on the list. I will try this again once more for a promotion and go from there. If it works out better, I will update my review.

Desvantagens:

It seemed a little complicated, and for the price, I would have expected the FB feature to actually be enabled at the level I was paying for, rather than having to upgrade to a higher cost. I might actually use it if that were the case.

Resposta do ShortStack

há 5 anos

Hi Samantha! Thank you so much for your feedback. For your next campaign, feel free to reach out to us for tips and ideas on how to promote your campaign. We'll do our best to make sure it's a success. Also, publishing to a Facebook Page creates a tiny link under your list of apps that no one will ever see. Instead, we recommend promoting your campaign from a post in your Timeline. This will be way more visible and accessible to your audience. You can promote a campaign from your Timeline on any plan and also circumvent Facebook's promotion rules, etc. It's just a better way to go. Reach out to us for more questions on this as well.

Avaliador Verificado
Usuário do LinkedIn Verificado
Varejistas, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A Must-Have for Social Marketing

5,0 há 7 anos

Vantagens:

We've been using Short Stack for years. We're able to set up contests in minutes. Contest entries are easy to review and track. Plus we love all the customization options.

Desvantagens:

Wish there was more templates to choose from.

Resposta do ShortStack

há 7 anos

Thanks so much! We're always adding more templates, so make sure to keep checking the template library. Thanks again for your fabulous feedback!

Abner
Social Media Manager, EUA
Publicidade e marketing, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Love this product!

5,0 há 5 anos

Comentários: I loved it so far! There is a learning curve but overall its pretty good.

Vantagens:

It gets updated every time I use it, so it keeps getting better.

Desvantagens:

Instagram post-filters is a nightmare, sometimes I just want to select certain posts to display during my campaign and not have them update dynamically on the lP

Resposta do ShortStack

há 5 anos

Hi Abner! Thanks for this great review. For your Instagram posts, you can use the Approval feature in the Entries Manager to control which posts are seen in your live campaign. Reach out to us at [email protected] for more info. Thank again!

jared
partner/ marketing coordintor, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

review

3,0 há 7 anos

Comentários: it works well when we use it, we do not use it monthly and the monthly service charge is why we will be discontinuing your services

Vantagens:

this is a good product that is easy to use

Desvantagens:

the monthly service charge requires us to pay for a service every month when it does not get used monthly

Resposta do ShortStack

há 7 anos

Hi Jared! Thank you so much for your feedback! I'm so happy you find ShortStack easy to use. I also wanted to mention that we offer the option to pause your account, for up to 90 days, so you don't have to delete it and start from scratch down the road. If you have questions about pausing an account, feel free to email us at [email protected] Thanks again!

George
Marketing Manager, EUA
Varejistas, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Perfect

5,0 há 5 anos

Vantagens:

I love how easy it is to customize our landing pages and then publish them. I also love the hashtag aggregator

Desvantagens:

The only issue is that it took my team a little bit to learn all the customization options

Resposta do ShortStack

há 5 anos

Wow! Thank you so much for this 10/10 review!

Dan
Co-Chair, Canadá
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Pretty robust and video tutorials help a lot

5,0 há 3 anos

Comentários: Overall, ShortStack did the job I needed it to do and I found that it had the features I needed compared to some of its competitors.

Vantagens:

There are lots of options for the contest types which makes finding a contest that fits your needs easy enough to do. There are a few ways to execute your contest, too, so pretty flexible.

Desvantagens:

Some instructions are not quite thorough enough so sometimes when you're trying to edit a template or make an adjustment... you have to dig for instructions or information to figure out what to do. I had to reach out to support a few times to figure things out.

Resposta do ShortStack

há 3 anos

Dan, thank you for your great review! We know the customization of our platform can be overwhelming, but we are happy to hear you utilize the Support Team and our video tutorials. As a reminder, we also have a free, step-by-step guide called ShortStack University (SSU) found here: https://ssu.shortstack.com/.

Erin
Senior Marketing Strategist, EUA
Hotelaria, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great Product & User Friendly

5,0 há 6 anos

Comentários: I have enjoyed the few campaigns I have created. It was fun to play around with and easy to make.

Vantagens:

ShortStack is very each to use, even for a first-timer. Most of the software is intuitive and also easy to navigate.

Desvantagens:

Some of the functionality can seem overwhelming during your first try. It also doesn't seem very intuitive on where to download your collected emails.

Resposta do ShortStack

há 6 anos

Thanks for your feedback, Erin! We're really glad you found the platform intuitive and easy to navigate.