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Sobre Arcadier

Líder global em tecnologia de marketplace, o Arcadier capacita startups e grandes empresas a desenvolver e personalizar seus marketplaces.

Saiba mais sobre o Arcadier

Vantagens:

Ease of set up and capabilities. Some nice features and very easy admin panel.

Desvantagens:

However this policy should be waived if their system was glitched and caused this! they dont care and kept repeating! horrible service and product.

Notas do Arcadier

Pontuação média

Praticidade
3,0
Atendimento ao cliente
2,5
Recursos
2,4
Relação qualidade/preço
2,8

Probabilidade de recomendação

3,6/ 10

O Arcadier tem uma classificação geral de 2,6 em 5 estrelas com base em 14 avaliações de usuários no Capterra.

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Filtrar avaliações (14)

Sara
Founder, CEO, EUA
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Review Arcadier

4,0 há 6 anos

Comentários: Arcadier is a great platform for anyone looking to launch & test a marketplace MVP quickly & cost effectively. The end to end framework for a marketplace is taken care of so you can focus on building your business from day one, with the option to customise & add your own features allowing you to iterate & respond to your markets needs as you grow. We spent a lot of time researching marketplace platform offerings & ultimately chose Arcadier as it was best in market when we assessed cost effectiveness, speed to market & the richness of the features they offered. Highly recommend Arcadier if these factors are important to you!

Vantagens:

- Ability to launch a marketplace MVP quickly and cost effectively - Professional looking & customisable look & feel that can be personalised - No coding required - Ability to customise & make small changes with custom coders cost effectively - Customer service is great

Desvantagens:

- The cost of developing any significant features via API

Jean-Yves
Director, Reino Unido
Fotografia, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Arcadier Review For Service Based Marketplaces

4,0 há 6 anos

Comentários: Overall good. They are supportive and helpful. The customer support team are fairly responsive and most of the time are able to solve the issue or point you in the right direction.

Vantagens:

It's easy to get started with and is affordable.

Desvantagens:

If you have additional feature requirements, it becomes rather complicated or expensive. Simple things can be added via custom code, but as soon as you need a more robust feature that requires API, the cost skyrockets both due to the plan you need to be on and also the developers you need to hire.

Avaliador Verificado
Usuário do LinkedIn Verificado
Software, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas anteriormente:

Incredibly poor customer service

1,0 ano passado

Vantagens:

Not much. Basic features and design possibilities are limited.

Desvantagens:

I was on a free trial. Cancelled the same day of signing-up. I only did not complete the full survey that came after. Assuming it was cancelled anyway I still got charged. Not a problem I assumed so I emailed on the same day of the charge for a refund and they refused repeatedly. Still no refund today. How is that a good business practice? Watch out for these people. Poor software, worse customer service. Go to Sharetribe or any other tool

Claire
Co-founder, Singapura
Mobiliário, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A year on with Arcadier

5,0 há 6 anos

Comentários: I came across the idea to build a home furnishing marketplace as I felt that there is this gap in the market where consumers have a wider range of products they can choose from than they might think. I was looking at the various marketplace builders in terms of features and pricing and Arcadier came across as the most favourable option. With its various subscription tiers, I am able to test my idea and scale my marketplace in terms of its features as the idea flourishes.

Vantagens:

The best features that I like about Arcadier is the overall customisability of the platform as well as how you are able to scale your marketplace idea as it becomes more successful. You don't have to break the bank just to test your marketplace idea, it's a win-win situation for both!

Desvantagens:

With the array of features available to all of its users, you might sometimes feel that certain features are not needed in your marketplace. As such, the ability to turn on or off these features within the marketplace would come in handy!

hirofumi
Founder, Japão
Software, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Write a Review for Arcadier

4,0 há 4 anos

Comentários: The ease with which we were able to create a marketplace was a great experience.
We were able to see transaction information and user interactions in data, and the prices were satisfactory.

Vantagens:

Arcadier made it so easy and quick to create a marketplace.

Desvantagens:

Functional aspects For example, when creating an event for a day, it was not possible to set multiple times for events on the same day. (e.g. 9:00-10:00, 13:00-14:00, 16:00-17:00, etc.) When the situation changed in Covid, we wanted it to work with online video such as zoom so that the service could be provided smoothly online.

Andrea
Andrea
Teacher, Austrália
Usuário do LinkedIn Verificado
Gestão da educação, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

Too difficult

1,0 há 3 anos

Comentários: Can't use it fully on the trial, then can't work it when you pay for it. When you have problems they just want to in well another product to you. Do not recommend for beginners

Vantagens:

Looks good but not everything is activated in the trial

Desvantagens:

Bought program as I thought this would activate all the features. But... They are too difficult to learn way around the. Company refuses to give a refund when you can't use it.

B
GM, Austrália
Contabilidade, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Scam Product Beware

1,0 há 11 meses

Vantagens:

No pros at all..................................

Desvantagens:

They scammed me and charged my card 3 times in 1 day and refused to refund even though I had already unsubscribed within their agreed perios

scott
Director, Portugal
Relações governamentais, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Continue to charge credit card after trial

1,0 há 10 meses

Comentários: Awful you want to steer clear here this is not a honest company

Vantagens:

Nothing it was hard to use and we hated it

Desvantagens:

They continued to charge your card even after you have given notice and proof of notice

Leslie
Director, EUA
Varejistas, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Horrible customer service and marketplace

1,0 há 2 anos

Comentários: Terrible and annoying! They dont care and they kept the money because they know no one else will go to them! they are horrible!

Vantagens:

Nothing that we like about this company. their policy and customer service is horrible

Desvantagens:

Their admin and user portal is glitched and I asked for my refund because i cancelled before free trial was over and they said no because their policy. However this policy should be waived if their system was glitched and caused this! they dont care and kept repeating! horrible service and product!

Richard
Chairman, Canadá
Publicidade e marketing, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Bad Experience

1,0 há 4 anos

Comentários: I tried Arcadier for my business and it was a disaster. Their customer support was horrific and features were severely limited. We spent more than a month trying to work with their dysfunctional support and tech group to get our simple site to function but eventually had to cancel the subscription. There were a series of failures that continued even after cancellation -- their exit form failed, a sales person who contacted me failed to follow-up. I thought bad customer service was out of fashion but not at Arcadier. Do not use this platform unless you have lots of time to waste.

Vantagens:

We could not get the product to function despite a month of trying to work with their dysfunctional support department.

Desvantagens:

We could not get a simple marketplace to work and the support department was similarly dyfunctional.

Nabil
Founder, Indonésia
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Getting worst

1,0 semana passada Novo

Comentários: it was a waste of time, money and resources.

Vantagens:

Multi-language feature. Ease of use and fast learning curve.

Desvantagens:

Poor technical customer support. Very poor marketing & customer care specially after the acquisition by Dale Venture Intentionally unclear plans definition Limited Customization & some bugs too many hidden costs: example image quality, you will have to pay extra to be able to get the image you upload to your marketplace displayed at a an acceptable resolution Outdated CK editor version, which means lack of customization.

PATRICK
CEO, França
Petróleo e energia, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Application facile à mettre en œuvre avec les modules essentiels pour créer une marketplace de quali

3,0 há 4 anos

Comentários: Bonne expérience globale il manque le module d'abonnement qui n existe pas dans les fonctionnalités. Cela manque vraiment c'est dommage .
Egalement il faudrait pouvoir avoir un process d enrollement des annonceurs plus simple avec une signature électronique embarquée ce module manque egalement

Vantagens:

Les fonctionnalités dont la capacité d'individualiser les niveaux de commissions des marchands. La facilité d'administrer les catégories de services. Le rapport qualité prix est bon

Desvantagens:

Difficultés l'implémentation des modules de paiement et du certificat SSL qui nécessite des connaissances de développeur. Le page builder n'est pas aisé La page d'accueil pourrait être plus riche avec davantage de template en libre accès

Khaled
Ceo, Emirados Árabes Unidos
Bens de consumo, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good to get up and running

5,0 há 4 anos

Comentários: Very good to launch your idea and test the market quickly.
Can do a lot

Vantagens:

Ease of set up and capabilities Some nice features and very easy admin panel

Desvantagens:

The lower versions are not very customizable

Sue Lynn
Singapura
Usou o software para: Não especificado
Fonte da avaliação

Marketplace Game Changer

5,0 há 8 anos

Comentários: Arcadier has truly revolutionised the e-commerce industry with their off-the-shelf marketplace templates. Our idea was to monetise excess tools and machinery by connecting suppliers who have excess machinery with buyers who need to rent such machinery. Arcadier helped us materialise our idea with their rental goods marketplace template, which allowed us to set up the website, payment processors etc. without any background knowledge in website design or coding. My uncertainties about some of the new features were always answered by either their extensive online guides or by their dedicated customer service staff. The marketplace landing page is simple, clean and very user friendly for all marketplace users. With new features still being constantly released, i think that Arcadier is a comprehensive, reliable and most importantly, affordable answer to all your marketplace needs.

Vantagens:

Very user friendly on all fronts; marketplace site, admin portals etc.

Desvantagens:

Sometimes it is difficult to make more complex customisations using their off-the-shelf templates