Avaliações do Dynamics 365

Sobre Dynamics 365

Solução integrada de gestão empresarial que automatiza os processos financeiro, de relacionamento com o cliente e da cadeia de fornecimento.

Saiba mais sobre o Dynamics 365

Vantagens:

I use this software and it’s so easy to use like Microsoft Word, Excel. Another advantage of Dynamics 365 is its flexibility and integration capability.

Desvantagens:

Difficult to use at the start or being a beginner it's very hard and limited feature in mobile app.

Notas do Dynamics 365

Pontuação média

Praticidade
4,0
Atendimento ao cliente
4,2
Recursos
4,3
Relação qualidade/preço
4,1

Probabilidade de recomendação

7,8/10

O Dynamics 365 tem uma classificação geral de 4,3 em 5 estrelas com base em 4.336 avaliações de usuários no Capterra.

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Fabiana M.
Ótima qualidade, Brasil
Fabricação de alimentos, 51-200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Ótima qualidade

5,0 ano passado

Comentários: A Dynamics 365 me permitiu ser mais ativo para com a minha empresa, e ter menos dor de cabeça no gerenciamento do meu produto. Facilitou para mim e minha equipe. Como compradora internacional eu recomendo muito.

Vantagens:

O que eu mais gosto no software é que eu consigo ter liberdade para para com as minhas ideias, consigo colocá-las em prática facilmente.

Desvantagens:

Antes desse software eu não conseguia ter tempo de me organizar, era tudo bagunçado e sem planejamento. Agora consigo me programar para projetos futuros.

Carlos M.
Analista de TI, Brasil
Serviços financeiros, 201-500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

crm dynamics

5,0 há 4 meses

Comentários: Nosso core atual dentro de um ambiente robusto de atividades e integrações com outros sistemas buscando usabilidade e gerenciamento em contato sempre o melhor com o cliente.

Vantagens:

Integração e usabilidade com outros sistemas

Desvantagens:

Filtros em recursos oferecidos são complicados de gerenciamento

Sandro roberto L.
Sandro roberto L.
Assistente Administrativo, Brasil
Usuário do LinkedIn Verificado
Organização cívica e social, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Para melhor negócio na empresa o Dynamics 365 é a solução ideal!

5,0 há 2 anos

Vantagens:

Facilidade no uso, possibilidade de ajuste para saber qual área tem melhor desempenho nas vendas, facilidade para atingir metas e o cliente de maneira mais contundente, resultados e acoampanhamento real das vendas e qual público se quer atingir

Desvantagens:

Lentidão para acesso acontece em alguns momentos, mesmo com uma conexão estável. Temos que fazer logout e depois login e aí funciona normalmente.

Ananda F.
Ananda F.
Técnico em Farmácia, Brasil
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, 11-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Software para gestão corporativa

5,0 mês passado Novo

Comentários: Facilidade para quem trabalha com vendas facilitando atingir as metas sugeridas. Fácil de usar.

Vantagens:

Conseguir se planejar para projetos futuros e ter liberdade para implementar ideias.

Desvantagens:

Alguns filtros em recursos oferecidos são complicados o gerenciamento.

Avaliador Verificado
Auxiliar Administrativo, Brasil
Usuário do LinkedIn Verificado
Administração pública, 10.000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alegria do uso

5,0 há 2 anos

Comentários: Como todos os softwares da Microsoft, este é top demais. Ajuda bastante nos problemas do dia a dia.

Vantagens:

Fácil de usar e prático. Integração com outrso produtos da Microsoft

Desvantagens:

Nada a declarar. Ainda não vi nada que desabone o produto.

Andreza B.
vendas, Brasil
Publicidade e marketing, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Minha experiencia

5,0 há 7 meses

Comentários: me auxilia muito no dia a dia estou adorando

Vantagens:

Software facil de usar, resposta rapida ao que eu precisava tudo muito facil complto de usar dia dia para assim facilitar meu trabalho.

Desvantagens:

pra mim esta sendo uma otima expriencia e ate o momento nao mudaria nada

Débora S.
Comercial, Portugal
Serviços financeiros, 51-200 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Recomendo

5,0 há 8 meses

Vantagens:

Dynamics 365 é uma ótima ferramenta de organização do dia à dia.

Desvantagens:

as vezes a experiência do utilizador não é a mais fácil.

Fabiano R.
Marketing, Portugal
Hardware, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Ótimo produto em qualidade e preço

4,0 ano passado

Comentários: Muito satisfação total me sinto muito mais. Concentrado com a ajuda no novíssimo software DYNAMICS 365

Vantagens:

Recomendo pois me facilitou muito meu dia dia me fazendo ter mais liberdade em pensantos e liberando minhas ideias me deixando mais livre para gerar minha empresa

Desvantagens:

No momentos estou muito satisfeito preço muito satisfatório e o DYNAMICS 365 ESTA ME AJUDANDO MUITO EM GERENCIAR e solucionar coisas rapidas

Avaliador Verificado
Analista Fiscal, Brasil
Usuário do LinkedIn Verificado
Automação industrial, 10.000+ funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Gestão Corportaiva

4,0 há 2 anos

Comentários: Suporte e confiabilodade da Microsoft que dá segunrança a empresa que adquire o software.

Vantagens:

Auxilia na tomada de decisão ligadas ao negócio, diratamente a gestão da empresa.

Desvantagens:

Não é tão usada por todas as empresas do mercado.

Danilo R.
ADVOGADO, Brasil
Seguros, 201-500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

EXCELLENT AND HATUAL

4,0 ano passado

Vantagens:

Esse software é excelente e me ajudou muito na minha organização e planejamento, facilitando e otimizando minha vida.

Desvantagens:

Gostaria apenas que fosse possível efetivar mais configurações para deixar o software mais adequado as funcionalidades que eu mais utilizo.

Shaunak P.
Shaunak P.
Cloud & Infrastructure Engineer, Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 10.000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Must have system for Enterprise level management

5,0 há 3 semanas Novo

Comentários: I am grateful that I worked in Mindtree so that I got the privilege to work on Dynamics 365, I would have never been able to afford this software on my own. The features are too rich and top class. The development team is also very seasoned and knows well about the area that needs to be cherished.

Vantagens:

I love this because we use planning of the workflow is very secure and simple. Performing automation is very efficient with their Mobility, apps work with app OS platforms. Activity logs are maintained very accurately. Also, their support is exceptional. They take each issue with good consideration. I have opened a couple of tickets and got them resolved with their documentation itself.

Desvantagens:

The only con that I found in this software is that the workflow is very complex. Trained staff is required. Need to learn from their official documentation. This is deployed on Cloud so there are many SAML SSO Authentication for which we need engineers to manage the system. It requires an old and known person to troubleshoot the incidents.

Syed S.
Technical Recruiter, Bangladesh
Emprego e contratação, 2-10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The best way to office management!

5,0 há 2 meses Novo

Vantagens:

All the different software are in one place with one log in. Just click the necessary and get the things done.

Desvantagens:

I don't find anything that I dislike about Dynamics 365.

Priya G.
Compensation Analyst, Canadá
Transporte rodoviário e ferroviário, 201-500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas:

Not a good experience

3,0 há 2 meses Novo

Comentários: Not happy, wish we never signed up for it.

Vantagens:

Has potential. Correct workflows not enough talented people to back up implementation

Desvantagens:

Everything is a work around. I do position management and the software does not work at all. So many drawbacks and we have to do budgeting and forecasting manually

James U.
Financial Advisor, EUA
Contabilidade, 11-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas:

Microsoft Dynamics 365 Review

4,0 há 2 meses

Comentários: What our organization's overall experience is that all marketing campaign leads are assigned to salespeople who access Microsoft Dynamics CRM and then track and convert them into sales.
Also used for services, indices are active until closed by the server. From lead generation to lead acquisition, everything is managed in Microsoft Dynamics CRM.

Vantagens:

The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.

Desvantagens:

The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.

Lonwabo N.
Assistant Manager, África do Sul
Software, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Why choose Dynamics 365?

5,0 há 4 semanas Novo

Comentários: Firstly, it saved the business a lot of money and take because it is affordable and in just one few clicks a lot of data has been changed and added.

Vantagens:

It is very easy to use the software and very affordable. It does most of the work for me and saves me a lot of work.

Desvantagens:

Sometimes the system malfunctions, which can be a problem, and editing some data takes too much time and effort.

Cameron W.
Project Manager, EUA
Emprego e contratação, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

98% customizable

5,0 há 2 meses Novo

Comentários: Dynamics sets up the office to be more efficient, and better able to handle large amounts of data. Should be a big game changer

Vantagens:

Dynamics is 98% customizable, and can easily be the end-all-be-all for database management. It can handle and track emails and works well with large teams, who all need to use it for a different purpose.

Desvantagens:

With so many customization options, it is hard to get up and running for everyone. Permissions are difficult to control, and in some cases you might just have one person or one small team able to actually change something so large. Sometimes you can’t accommodate everyone, and it gets complex very quickly. Lots of settings.

Shaur M.
IT auditor, África do Sul
Serviços e tecnologia da informação, 501-1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

CRM Tool DAX 365/Dynamics 365

4,0 há 3 semanas Novo

Comentários: In our entire organization, we used Microsoft technologies. The ease of integration was the nicest element about adopting Dynamics 365. All of the applications and web resources work together flawlessly. We've never had any issues with interoperability, and we've never spent a lot of work integrating other systems with MS Dynamics 365. Furthermore, the majority of the other products we used already included an integration option. As a salesperson, I used CRM on a daily basis. I enjoy how you keep track of your contacts. Because I use Office, combining email and Skype on the CRM was a breeze, and I was able to keep track of every step.

Vantagens:

Integration with other products - even if they aren't from Microsoft CRM - is simple and effective. DocuSign and MS Drive make contract management simple. For leads and potentials, there is a CRM structure. Options for personalization Reports are sufficient for a standard sales team, but custom and advanced reporting are available. Access control is superior to that of several other CRMs.

Desvantagens:

It requires some time to set up, but after you've gotten past the growth curve, it's simple to still use.

Avaliador Verificado
Head of IT, Reino Unido
Usuário do LinkedIn Verificado
Varejistas, 11-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Multifaceted Platform for Businesses

4,0 mês passado Novo

Comentários: Other than the performance sometimes, it's a fantastic tool for general business management. We use it for several things in our company, from doing customer support through a bespoke module to manage products and website content.

Vantagens:

It's an extremely complete and highly customisable piece of software, given that you have the license and knowledge to do so.

Desvantagens:

The performance and stability of desktop clients for an on-premises installation could be massively improved. It can be unbearable sometimes.

Virginia G.
Virginia G.
IT Administrator, EUA
Usuário do LinkedIn Verificado
Seguros, 11-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Resource

4,0 mês passado Novo

Comentários: Overall it does what we want it to do and works well for us and our field agents.

Vantagens:

Ease of use once implemented is great from a mobile aspect

Desvantagens:

Setup is quite cumbersome but once you get past the learning curve it's easy to navigate

Electra H.
Electra H.
CEO, EUA
Usuário do LinkedIn Verificado
Varejistas, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

QUIKBOOKS isn't the only Booking Keeping Software!

4,0 mês passado Novo

Comentários: i love it so very much

Vantagens:

I loved the ease of use, the features offered, and the overall look of the program.

Desvantagens:

I need more videos on how to manage the company finances on my own without needing a CPA,

April L.
Counselor/Assistant Project Director, EUA
Hospitais e Saúde, 5.001-10.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Multifunctional Top of The Line Software.

5,0 ano passado

Comentários: Microsoft Dynamics 365 is an extraordinary programming to utilize. I prescribe Microsoft Dynamics 365 to all the forthcoming clients. It has extraordinary and splendid highlights. It is an efficient programming and its abilities are incredible. This software has given us numerous new capacities, for example, Upgrade dynamic Improve business measure results Drive advancement Improve business measure readiness Improve client relations/administration Drive income development Cost the board Improve provider or accomplice connections Make inward/operational efficiencies Lessen time to advertise

Vantagens:

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Desvantagens:

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer. Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.

Faruk A.
Faruk A.
Head of Growth, Polônia
Usuário do LinkedIn Verificado
Internet, 51-200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Gets the job done but a little rigid CRM

4,0 há 2 anos

Comentários: We used Microsoft tools in our entire organization. The best part of getting Dynamics 365 was the easiness of integration. All softwares and online tools work very well altogether. We never had any compatibility issues or we never spent much time to integrate other systems to MS Dynamics 365. Moreover, majority of the other tools we used already had the integration option to it. As a salesperson, I used CRM every single day. I like the contact management. Since I use Office, it was so easy to use email and Skype together on the CRM, and I was able to keep a track of every single action. I was OK to use it but if they could improve the UI, it can be a great tool. They may offer some packages for smaller teams as well.

Vantagens:

Easy integration with the other tools - even they are not from Microsoft CRM gets the job done Easy contract management with DocuSign and MS Drive CRM structure for the leads and potentials Customization options Reports are enough for a regular sales team but it is possible to get custom and advanced reporting Access management is better than many other CRMs

Desvantagens:

The user interface can be improved The whole system for CRM is too rigid and not that user friendly like a few other competitors It is a good solution for large companies but if you have a team less than 50 people, maybe there could be more budget options - of course with less features

Oussama L.
Oussama L.
technician, Marrocos
Usuário do LinkedIn Verificado
Automotivo, 2-10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

dynamic 365 is in the field pro path o for easy tasks

4,0 há 2 anos

Comentários: from my experience on the automotive business using this product was a lot more better to go far in time into the first products of microsoft ,its easiness while interacting with your acceptable intuition uploaded for years into my memory helped me to escape so much time and filling it by learning so many other skills in the service of business , i have learned that time is money , my thought was aligned with the comprehend of the product which maintain your fuction into simplicity fasteness while its cost compairing to other products mostly cheaper

Vantagens:

during the lifestyle of business , i have never faced so many different tasks that wasn't easy going but using the dynamic 365 from microsoft , which i have curious about its fast developement and improvement during the last 1 years by it didnt suprised my knowledgeable first sight on microsoft software during years of my work ,since the dynamic helping me to most simplified the business tasks for me while learning others future skills allowing me to go through minimizing the time of spending on other busines tasks , especially with standpoint which helped business to grow faster by includingall the organization with most fixed sales teams tasks

Desvantagens:

one the most strenghts of the dynamics 365 if your business during the last 10 years familiar with other microsoft product like microsoft office 365 ..., you will find that is most of all similar to the simplified menu of microsoft product since that microsoft didnt lost its flavors of maintain the same aroma while you will taste navigating throughout ths dynamic 365

Keegan D.
Entrepreneur, EUA
Internet, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

I love the ease of user friendliness! CRM is in a category by itself!

5,0 há 2 anos

Comentários: It's a CRM that is anything but difficult to utilize whenever you have gotten its hang, in the event that you are an individual who utilizes these applications there will be no issue here. It has great reconciliation with Microsoft administrations and any individual who has utilized these administrations will feel right comfortable. It's an absolute necessity requirement for any business as it goes about as a focal center point to thoroughly understand your customers, your business, advertising, money and different other client assistance alternatives. It's customization choices are likewise simple to utilize permitting you to advance your experience. Anyway there are a few negatives basically being the moderate information transfer speed because of it's cloud based sparing experience, it's versatile experience is likewise not very extraordinary as it runs gradually. Copy contacts are additionally a problem to manage in this product. Generally incredible programming to use with simply some minor issues that can be rectified.

Vantagens:

All that you'd require in a business field is here, to place in basic terms putting deals, advertising, money and client assistance alternatives. It is nothing obscure and somebody that utilizes CRM programming projects will feel right comfortable with this product. I like that I can follow anything I need to think pretty much the entirety of my customers and its usability is faultless on the off chance that you are somebody who has utilized these sort of projects before this is an excellent item to utilize. You needn't bother with any programming information or any sort of other outside information to alter the framework as you would prefer. It's mix as well with it's other Microsoft parties is fantastic this is something that most outsider CRM programming projects don't have henceforth making this CRM programming the best choice in the market to date.

Desvantagens:

The mobile app isn't extremely extraordinary. There are exceptionally successive accidents and it simply doesn't give that experience which an end client expects out of such an incredible platform. Nonetheless, Microsoft had compensated for it by presenting the power applications highlight.

Sandile N.
Information Technology, África do Sul
Serviços e tecnologia da informação, 11-50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Microsoft : The Dynamics 365 review

5,0 há 2 anos

Comentários: Microsoft Dynamics 265 is on a league of it own.

Vantagens:

I have utilized this product for more than a half year now and over those months I have seen it develop and improve at an astounding rate. With the presentation of Flow/Power Automate and Canvas Apps the capacities of this business application stack are unrivaled. You are genuinely just restricted by your own creative mind. Microsoft gives extraordinary record the board assets that will help keep you on the bleeding edge. From a value point of view, Dynamics is serious. What you escape the case can't be moved by any contender to be specific, Salesforce. You will spend a fortune to get a similar utility from a Salesforce execution. Salesforce and contenders likewise don't have anything like Azure. Having the entirety of your business application biological system under such an umbrella is staggeringly amazing.

Desvantagens:

With the online adaptation, we have run into hardly any issues, however we do sporadically run into moderate execution. This isn't frequently, however when it happens (slow page revives, particularly in the planning instrument) it very well may be agonizing for our clients. Working out the usefulness can be fairly convoluted when planning custom highlights and furthermore following security and jobs adopts a deliberate strategy to check security of information and protection.