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Sobre iMIS
O iMIS é uma solução para gerenciamento de organizações sem fins lucrativos, sindicatos e associações na nuvem.
All of the features and functionality. IMIS has continued to improve as needs of associations have changed over the years.
The version we were using was outdated, reports were really hard to run, and customer service was not immediate.
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Been Using this CRM for 9+ Years
Comentários: Love iMIS for the most part! Does everything I need it to do and there are user organizations out there that offer great free resources for this product.
Vantagens:
This is the highest-rated association management software out there, which is the reason why my organization went with them. They've also been around for quite sometime, which is also a plus. The software does what you need and can be customized in almost every way possible.
Desvantagens:
It is definitely on the pricier side of the spectrum, but is worth it for the most part. Also, customization became much cheaper in the newest version but if you're on an older version, it can be expensive to customize.
Alternativas consideradas anteriormente:
Endless capabilities, not the simplest EMS but it does a lot
Comentários: Members are easily able to manage their membership status, event registrations, company info, contact info. We are able to offer a member experience with members-only content, event registrations based on membership, etc., which has been great in driving retention. We used to be an association that was based almost entirely on events but now about half of our members each year don't attend any events and are here for the other benefits, many of which we make available through members-only content on iMIS. Great responsive website through the iMIS RISE tool.
Vantagens:
We did not previously have an AMS in place, we were a "data silo" association with many different buckets of information that needed to be imported/exported on a regular basis. iMIS has been a great piece for us in integrating our membership and event management, automated email marketing, mobile app, LMS, SMS texting and other things. Our membership/event marketing has improved greatly due to this. Our membership has more than doubled over the past six years and we would have had to add staff members if we didn't have this in place.
Desvantagens:
iMIS isn't the easiest system to configure, we have a consultant to deal with the implementation and setup. Some of the features like the built in email marketing aren't the greatest, we integrated with Informz instead of using the iMIS email (iMIS/Informz integration has been GREAT, but extra cost). Integrations and possibilities with iMIS are basically unlimited, but each has its own cost. With that said, we are doing a lot for our members that we didn't do prior to implementing iMIS.
Possibilities are endless, but unreliable and heavily manual
Vantagens:
If we're willing to pay a consultant to help us set it up, the possibilities for features and functions are huge.
Desvantagens:
Functions are unreliable. The iMIS Cloud version is still in it's first couple years and there are still many bugs being worked out. Billing, even "AutoPay" is heavily manual on the staff side. For a small staff, iMIS just is not manageable.
Alternativas consideradas anteriormente:
Customizable and Powerful
Comentários: I've worked with iMIS for 13 years, and I'm very excited about iMIS Cloud and the improvements and additions that come with it. I'm able to customize what staff sees depending on their role, hiding information they don't need. The newest reporting tool is exciting, as is the new form builder. We're able to integrate tradeshow, LMS, and app software into iMIS, which allows us to streamline business across the association. The learning subscription and performance improvement program have been worthwhile for us as well. Highly recommend.
Vantagens:
I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to. There are many experiential upgrades with the new iMIS Cloud version that create a simpler interface with better design options and functionality for staff.
Desvantagens:
I've found the learning curve to be a little steep with new users. The benefits of a powerful system that handles a ton of data work against light users who don't need and have trouble sifting through all of that data. I have staff that don't like using the system and avoid it whenever possible because they have trouble learning it well.
Alternativas consideradas anteriormente:
iMIS Has Moved Us Out Of The Dark Ages
Comentários: Our CEO described the project as the best IT implementation he had ever seen and I have to agree.
Vantagens:
iMIS is easy to use and is logical. If you don't know where to find something it's easy to work out. The process automation has been the real game changer for us, saving precious time for both our staff and end users.
Desvantagens:
Gift Aid not yet functional but we have found a work around for this.
Very pleased with iMIS Cloud
Comentários: From the date the agreement was signed until we were live was just under 90 days. Overall, very pleased and am glad we switched to iMIS. We have integrated with a conference app that has two way API, making my life that much easier.
Vantagens:
Ease of use, great customer support, ability to create customized reports, integrating reports into our website, excellent - excellent online training on how to use the software.
Desvantagens:
The worksheet used for data conversion was difficult to understand - but the implementation team was very helpful. Also, some of the RISE templates had default settings that needed to be changed that I didn't realize until after we were live, but again, support was quickly able to pinpoint the issue so it could be corrected.
iMIS is customizable
Comentários: We use iMIS for our tracking our members' activities, billing dues, fundraising, AR, and event registration & management. iMIS is very customizable , however, because of that, out of the box it doesn't entirely manage what we needed as a business. We work with a reseller that has been terrific to help us meet all of our business needs and understand what we needed to do to get there. The possibilities are basically endless as to what you can do with it, it just requires a lot of work to get there. But no two businesses are exactly alike are they?! ASI has been on the slow side to move the application to a browser-based system, which, when complete, will be welcome, however, once again, will require alot of work to create the site with all the custom data we have. So, even once that transition is complete, we have our own homework to do to set it live for our business. Attending the NiUG Conferences is very helpful and provides insight to how others are using it and just how large and complex the product really is.
Vantagens:
how customizable it is!
Desvantagens:
that we have to customize it to work for us! We have wanted to integrate it with other softwares and it is not always easy to do this, and it is not the end-all be-all product for everything, but it certainly is the base to build on.
Everything you need in one place!
Comentários: I don't think I could ever see us switching from iMIS, the fact that there are so many functional options under one roof make it a powerhouse product. It also provides a seemless experience for our members!
Vantagens:
I love that there are so many different functionalities of this software. We use it for our membership, for fundraising, for events, for data collection and there is still so much more that we could get out of this software. It's customizable features are really a bonus and I love that I can share customized data with our board directly in their dashboard!
Desvantagens:
I find it a steep learning curve, now that I have worked with the software for a while it's easy but it takes some time. Thankfully there is a supportive community and ample training opportunities!
iMIS Review
Comentários: The best aspects of this product are the fact that you can generate quick queries on the fly using the built in query system (IQAs). Also with the built-in CMS system, developing an integrated website that is dynamic and fully integrated with the database is much easier. It's also good to have a wide network of developers and third party companies who can also provide support for the product.
Vantagens:
Allows for high level of customization Integrated CMS system for web page development Integrated query reporting system Large number of third party options for expanding and customizing the product SQL access to the database
Desvantagens:
Upgrade process is time consuming and expensive Slow development to make this a fully web-based product Documentation is not as extensive as it could be and not geared to novice users
Still the leading overall product
Comentários: We are using iMIS not only for our core sales functions, particularly publication sales and dues capture, but also to integrate with many best-of-breed applications, such as Informz (Higher Logic), Higher Logic communities, Cadmium CD for conference apps like proposals, booth sales, and conference mobile app. We also integrate with our fulfillment house, job board, advocacy program, plus have custom online applications that utilize iMIS as the central repository.
Vantagens:
The ability to provide SingleSignOn with virtually all of our 3rd-party applications enable us to capture information beyond the core functions of iMIS.
Desvantagens:
The awkward linkage between our website CMS and the iMIS online core.
Highly Recommended
Comentários: I am very pleased and satisfied with the experience in having with IMIS. The software and staff are amazing.
Vantagens:
It's very friendly user. It captures everything I need for my fundraising needs.
Desvantagens:
I have nothing but good to say about IMIS.
Robust EMS that is still manageable even for small-staff associations.
Comentários: Our experience with iMIS has always been very positive. iMIS staff are very responsive when we reach out, and proactively contact us periodically to make sure we are doing well and don't have any questions. We also love our iMIS partner, ATS.
Vantagens:
I love being in the cloud and never having to plan for an upgrade again!! We are always on the most current version of the software and we couldn't be happier!
Desvantagens:
We're pretty satisfied with this product and haven't found a competitor that can better handle our needs, regardless of price point, so we're very satisfied customers.
Complex software that in the right hands can provide very rich data and information.
Vantagens:
Extremely customizable software solution with hundreds of data fields and related tables. The user support network is friendly and very welcoming. The National user group offers extensive training options. The reseller network is robust. Once you figure out your standard operating procedures, it works very well. There are a lot of standard web site templates and integrating the database to websites gives the ability to provide very highly unique experiences to highly segmented audiences.
Desvantagens:
Requires advanced knowledge of databases and SQL reporting. Be prepared to have consultants do much of the maintenance work. To get the web sites working very well, requires knowledge of a proprietary CMS. Finding job candidates with experience using the software can be a challenge and training costs will be higher for that.
The system is user friendly and customizable allowing us to access and report member data.
Vantagens:
It is centralize data collection, storage, and reporting system. We manage multiple state specialty societies and are able to have one record for individuals that are have dual memberships. This also allows individuals to pay dues for multiple organizations, and give voluntary contributions all in one place.
Desvantagens:
The reporting feature, IQA, can be very intimidating. Since one may pull reports from a single or multiple sections and data fields within the system, understanding how to obtain the desired data can be time consuming at first, however, with experience it is very easy to retrieve data quickly and easily.
Robust AMS that takes time to learn
Comentários: Overall this is a great AMS. I was never involved in the pricing but I understand that it is expensive but it can handle complicated membership models. I work for a smaller association now that would really benefit from the abilities of the system but its out of our affordability range.
Vantagens:
There were seemingly endless capabilities. I used iMIS as my primary AMS for a couple years with a previous employer and used it as a vendor accessing clients systems for many years prior. I have seen many versions of iMIS and they always improve.
Desvantagens:
The reporting was always a bit challanging.
iMIS Review
Vantagens:
- easy to use software - lots of different options included in out of box software - decent third party application integrations available - IQA's are very easy to use and set up - Marketing and Process Automation also are easy to set up and use
Desvantagens:
- our association needed to build quite a few custom pieces to meet our needs via a 3rd party - some limits in some areas - complicated scripts/reports don't transfer over well into iMIS web, need to overhaul reports to make them work
Twenty Years on iMIS
Comentários: We have used iMIS for almost twenty years and during that time our organization has changed dramatically. The development of the iMIS platform over the years has allowed us to evolve our business objectives and enhance our ability to better serve our members and industry in an ever changing technological world. We have been able to take advantage of the myriad of iMIS features and enhancements to strengthen our operations, while also integrating 3rd party software as needed to leverage our iMIS investment. Looking forward to another 20 years of iMIS!
Vantagens:
iMIS is always evolving and adapting to new technologies and business practices.
Lots of functionality for a small non-profit organization
Vantagens:
iMIS is a one-stop shop for a membership-based organization. Lots of bells and whistles and good educational support to learn all those bells and whistles.
Desvantagens:
iMIS has been around for a long time, and as the company aims to make all functions browser-based, many of its old interface (desktop) remain necessary as they have yet to be adapted in a reliable way to browsers. We're not ready to let go of the desktop and won't be for a while.
iMIS
Comentários: We are a regulatory body and our main business is collecting fees from both registrants and pharmacies and as we update we find that we due to the above customization we have to have both desktop version (billing purposes) and staffview for everything else
Vantagens:
It is easy to use and very user friendly. Meets all the current requirements for our company
Desvantagens:
When we first got iMIS we had alot of customization which as we upgrade does create some problems
Robust system, still behind on web-based front facing UX.
Vantagens:
Has robust and well thought out processes. Incredibly supportive user community. Is committed to moving to web-based. Product development path has become more transparent.
Desvantagens:
The web-based front facing UX still complicated but is getting better. This is not cheap and needs a lot of third-party support to get full functionality expected of systems in today's market.
iMIS is a good tool for managing association data. It is easy for staff and engages membership.
Comentários: The dashboards are very handy giving a quick visual of what is happening and what needs attention.
Vantagens:
I like setting up events and assisting members with credentials. I seldom get phone calls or emails for assistance because the website is very user friendly and members can register for events from any devise they have.
Desvantagens:
I'm a report person and would run lots of them. Using dashboards to get my reporting was my least favorite but it is getting easier and actually saves paper. There are also IQA's to get more specific reporting.
Great Product
Comentários: I've been very pleased with the product overall. We started with the old desktop version back in 1996 and have since converted to the cloud version.
Vantagens:
The fact that it is written for Associations is good as most database management programs are not. It can also be customized to fit needs.
Desvantagens:
It is sometimes a little frustrating running reports.
I have been using imis since the 1990's and have always had a great experience using imis.
Vantagens:
Imis has evolved from a standard database to a full EMS system. We can track data from the website, we can have our members pay dues online and update their profiles,
Desvantagens:
If you don't have an experience imis person on site, consulting fees can be expensive. Especially when you have to do an upgrade or SQL work.
Flexibility Is A Big Plus
Vantagens:
I like the fact that what I can dream up I can pretty much figure out a way to build it.
Desvantagens:
The thing I like the least is the ability to have one person be connected to multiple companies without using relationships.
this is one of the best AMS as it does take into account a lot of functions for associations
Vantagens:
Ease of membership/ dues/ event registration and all the functionality associated with a member centric organization.
Desvantagens:
RiSE support is not the best. The change from desktop iMIS to RiSE based s/w has been a challenge for the whole organization