--- description: Tudo sobre Guesty: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Gestão de Canais](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.br/software/159377/guesty Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) > O Guesty é uma plataforma completa para automatizar e otimizar todos os aspectos das operações de hotelaria. > > Conclusão: 466 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Guesty? A tecnologia permite que provedores de hotelaria de todos os tamanhos façam mais do que apenas gerenciar suas propriedades, ajudando-os a otimizar e automatizar todos os aspectos de suas operações comerciais. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 466 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Guesty - **Localização**: Walnut, EUA - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 23,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês, polonês, português - **Países disponíveis**: Albânia, Alemanha, Andorra, Antígua e Barbuda, Argentina, Aruba, Arábia Saudita, Austrália, Bahamas, Barbados, Belize, Bermudas, Brasil, Bulgária, Bélgica, Canadá, Catar, Chile, Chipre, Cidade do Vaticano e mais 85 ## Recursos - Acompanhamento de inquilinos - Análise de dados dos canais - Automação de marketing - Banco de dados de imóveis - CRM - Check-in/Check-out de hóspedes - Cobrança e faturamento - Contabilidade - Contas a pagar - Contas a receber - Controle de estoque - Formação dinâmica de preços - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de fornecedores - Gerenciamento de multicanal - Gestão da comunicação - Gestão da experiência do hóspede - Gestão da manutenção - Gestão da ocupação - Gestão da receita - Gestão de campanhas - Gestão de canais - Gestão de carteira - Gestão de funcionários - Gestão de imóveis - Gestão de leads - Gestão de oportunidades - Gestão de parceiros - Gestão de pedidos - Gestão de reservas - Gestão de reservas - Gestão de tarefas domésticas - Gestão do pipeline - Indicadores de desempenho - Integração de GDS/OTA - Lembretes - Observações da reserva - Pagamentos online - Painel de atividades - Ponto de vendas (PDV) - Portal do parceiro - Processamento de pagamentos - Relatórios e análise de dados - Relatórios e estatística - Reservas em grupo - Reservas online - Suporte do cliente - Third-Party Integrations - Triagem de inquilinos ... e mais 12 recursos ## Integrações (47 no total) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... e mais 32 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) ## Categorias relacionadas - [Software de Aluguel para Férias](https://www.capterra.com.br/directory/30616/vacation-rental/software) - [Software de Gestão Hoteleira](https://www.capterra.com.br/directory/20031/hospitality-property-management/software) - [Sistemas de Gestão de Canais](https://www.capterra.com.br/directory/30678/channel-management/software) - [Sistema de Gestão Imobiliária](https://www.capterra.com.br/directory/20050/real-estate-property-management/software) - [Software de Administração de Propriedades](https://www.capterra.com.br/directory/30929/rental-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.com.br/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Buildium](https://www.capterra.com.br/software/47428/buildium-property-management-software) — 4.5/5 (2207 reviews) 3. [Entrata](https://www.capterra.com.br/software/20372/entrata) — 4.6/5 (444 reviews) 4. [ResMan](https://www.capterra.com.br/software/135182/resman) — 4.6/5 (601 reviews) 5. [Innago](https://www.capterra.com.br/software/166893/innago) — 4.9/5 (515 reviews) ## Avaliações ### "Extremely Satisfied User of over 5 years" — 5.0/5 > **Michael** | *2 de março de 2026* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: Truly turnkey, all in one PMS. For rentals, apart-hotels, and boutique operating - there is NOTHING better. Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more. I've been a heavy user of guesty for over 5 years - there really is nothing better. As of late, you can also reach customer service agents directly for technical issues, which is huge. Security has improved, and all the new add-ons have further added to the value Guesty offers. > > **Desvantagens**: Cache and memory issues - sometimes leading to the need to refresh the web app many times. Other than that, trivial issues. ----- ### "StayInLondon recommends a robust PMS for Scaling Short-Term Rental Operations" — 5.0/5 > **Dainius** | *28 de fevereiro de 2026* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: We use Guesty to manage our short-term rental portfolio in London, and it has become the backbone of our operations. The platform centralises listings, guest communication, task management, and financial reporting in a way that makes scaling significantly easier. > > **Desvantagens**: It’s particularly strong for operators managing multiple units across Airbnb and other OTAs. The reporting tools also give clear visibility into occupancy and revenue trends. Pros: •Strong automation tools •Reliable multi-channel syncing •Centralised guest communication •Scalable for growing portfolios > > We operate short-term rentals in London and use Guesty as our core property management system. It has allowed us to streamline booking management, automate guest communication, coordinate cleaning schedules, and maintain strong operational oversight across multiple listings. The automation workflows are one of the biggest advantages. Once properly configured, they significantly reduce manual messaging and minimise operational errors. Channel management across Airbnb and other platforms works reliably, and calendar synchronisation has been stable. The reporting functionality also provides useful visibility into occupancy, ADR, and overall performance — which is essential for revenue optimisation. Guesty is not a “lightweight” system — it’s built for serious operators. There is a learning curve, but once implemented correctly, it becomes a powerful operational framework. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6 de abril de 2026* | Imobiliárias | Taxa de recomendação: 0.0/10 > > **Vantagens**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Desvantagens**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- ### "Powerful Channel Management for Scaling Short-Term Rentals" — 5.0/5 > **Steven** | *5 de março de 2026* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites. The channel synchronization works well and reduces the risk of double bookings. The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties. The platform also integrates well with third-party tools like dynamic pricing engines, payment processors, and external booking sites. Overall, it provides the operational backbone needed to scale a short-term rental portfolio. > > **Desvantagens**: The platform can be complex to configure and there is a learning curve for new users. Some features require navigating multiple menus and settings, which can make day-to-day management less intuitive than simpler systems. Pricing can also become expensive as you scale or add additional modules. Occasionally, certain channel integrations require troubleshooting or support intervention when syncing settings across platforms. > > Overall, Guesty is a robust property management system designed for hosts and property managers who operate across multiple channels. It provides powerful automation and integrations that help streamline operations and reduce manual work. While it may take some time to learn and configure properly, once set up it becomes a reliable platform for managing reservations, guest communication, pricing integrations, and multi-channel distribution. ----- ### "A Powerful PMS Built for Serious STR Operators" — 5.0/5 > **John** | *6 de março de 2026* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: Guesty has been an outstanding platform for running a short-term rental business. One of the biggest advantages I noticed immediately was the channel manager and integrations. The platform connects with a wide range of booking channels and keeps everything synchronized through a unified calendar, which has completely eliminated concerns about double bookings across platforms. Another standout feature for us has been the Owner’s Portal. As we expand our business model beyond arbitrage into co-hosting and property management, the ability to provide property owners with professional reporting and transparency is a major advantage. It gives our operation a level of professionalism that property owners expect. From a rental and booking management standpoint, Guesty brings everything into one place. Managing reservations, guest communication, and operational tasks is extremely efficient. The automations and integrations with tools like dynamic pricing and cleaning platforms allow us to streamline day-to-day operations and focus more on guest experience and growth. Customer support and onboarding were exceptional. My implementation specialist, \[sensitive content hidden\], was phenomenal. He took me from being completely new to the platform to being proficient in a very short period of time. The onboarding process was structured, informative, and he was always available between calls to answer questions and provide guidance. From a security and reliability standpoint, the system feels very stable and well designed. The centralized management of bookings and communication adds confidence that nothing falls through the cracks. Overall, considering the breadth of functionality—property management, booking management, automation, integrations, owner reporting, and support—Guesty delivers excellent value for the investment, especially for operators who plan to scale or manage properties for others. > > **Desvantagens**: Honestly, there isn’t much to dislike about the platform from an operational standpoint. The system is extremely robust and continues to evolve with new functionality. If I had to identify one area that still has room to grow, it would be the Guest App and guest-facing upsell capabilities. While the Guest App already provides a helpful centralized place for guests to access information during their stay, I would love to see Guesty continue expanding its capabilities—particularly around more dynamic upsell opportunities such as add-ons, experiences, early check-in, late checkout, or other revenue-enhancing features. The good news is that Guesty is clearly investing in expanding this area of the platform, and based on how quickly they continue to improve the system, I’m confident these types of enhancements will continue to develop. Overall, it’s a relatively small opportunity compared to the strength of the core platform and the operational efficiencies it delivers. > > My overall experience with Guesty has been extremely positive. Before choosing Guesty, I researched virtually every short-term rental platform I could find. Ultimately, Guesty stood out because of the breadth of functionality and long-term scalability the system offers. Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a professional operation. I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a steady pipeline of new features constantly being developed. Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently. At the same time, the platform clearly has the depth needed to support significant future growth as the portfolio expands. Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism that feels much closer to a traditional hospitality operation. The system saves time through automation, centralizes critical functions, and provides the tools needed to manage bookings, guests, and owners in a structured and scalable way. Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow. ----- Página: 1 / 20\ Próximo: [Próxima página](https://www.capterra.com.br/software/159377/guesty?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/159377/guesty) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Dados estruturados