Inspire Planner to Inspire People

Avaliado em 13/09/2019
Avaliador Verificado
System Coordinator & Senior Customer Service Executive
Automotivo, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
Atendimento ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: it improves the teamwork in my company, leaders able to monitor the performances of the team.

Vantagens: Able to create and share projects timeline & update within the team. Its a great tool to track your works as well. Like the layout of project plan especially the gaatt chart, well-designed!

Desvantagens: hope that there will be auto-saved feature as you have to save your project manually after each update. Its not smart enough to compete with other software.

Resposta dos fornecedores

por Inspire Associates em 16/09/2019

Hi there,

Thanks for your review. We just wanted to let you know that Inspire Planner has an autosave feature when there is no activity for 5 minutes.

The reason there is no autosave while you are editing the project is because of the undo/redo feature since once you save, you cannot undo your edits.

If you have any other questions or suggestions, please feel free to get in touch with us at [email protected]

Have a great day!

very positive and use this tool for every project big and small

Avaliado em 28/09/2017
Marla I.
Director
Gestão de organizações sem fins lucrativos, 51-200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: too many to describe

Vantagens: The Software is really easy to use. The software keeps me on track with my various projects. The software is very intuitive

Desvantagens: I really dont have any issues with the software there are features that i would like to see but nothing that i dont like

Resposta dos fornecedores

por Inspire Associates em 11/07/2018

Hi Marla, thanks a lot for taking the time to write such a nice review about Inspire Planner! Glad to hear that you are happy with our app!

improveit 360 - End User Review

Avaliado em 25/01/2019
Kevin B.
Key Account Onboarding Specialists
Serviços e tecnologia da informação, 13-50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação 
2/5
Geral
3 / 5
Praticidade
2 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: My company did not appoint a leader to roll this out so no one was trained or in charge of this new feature. I clearly realize this is on my company to roll this out but I want to ensure that Inspire Planner is pushing for this model. The model to have us be successful and have someone fully trained.

Vantagens: I like the detail of each event and how things are dependent on one another.

Desvantagens: This is not customer facing, i'm not able to share with my clients the phases of their project or where they are with overall completion. I can certainly add them as a collaborator but in the overall grand scheme of things this doesn't show the customer what they have completed or the % of completion. Overall, it's not client facing to my customers.

Resposta dos fornecedores

por Inspire Associates em 14/03/2019

Hi Kevin, I'm sorry you are not getting an optimal user experience from Inspire Planner. Any time you have questions or issues, please reach out to our support team ([email protected]) and we will be happy to assist.

Also, we are now offering an onboarding package with all new signups.

Best,
Thai

Effective Tool with Good Features

Avaliado em 18/01/2019
Avaliador Verificado
Salesforce Project Manager
Software, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: After using the inspire planner app for a couple of months, I have had a great experience, and we are currently planning to roll it out to the rest of my company as our primary PM tool. Their customer service and support is excellent, and the app strikes a great balance between having enough features to be effective but not so many that it is hard to use or understand.

Vantagens: I like the fact that this tool integrates with Salesforce tasks as a native application. Often apps come with their own sets of objects and this makes adoption more difficult, but project managers are able to assign tasks and subordinates see those show up just like any other Salesforce task. The portfolio view is also quite effective for project managers at gaining a great perspective of project progress, delays, and resource allocation. Finally, the ability to assign project tasks to users who do not have a license is a great feature that allows us to work with partners rather than be limited to our internal users.

Desvantagens: It is a challenge to structure operational tasks, as opposed to project tasks, since these also use resources but are not specific to any particular project. You are able to create a generic project to put these in, but this is not always a perfect solution.

Inspire Planner review

Avaliado em 18/01/2019
Era A.
Software Developer
Software, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Its great to see burning issues when looking into a project and the time tracker helps tracking time in a better way

Vantagens: The notifications sent and we can easily input our time sheet against the tasks created in Time Tracker

Desvantagens: The Saving functionality in Inspire Planner Project Plan. To save we need to specifically click on save button and I feel if we by mistake come out of the window without saving it should save the changes.

Useful for Project Management within Salesforce, but could be better integrated

Avaliado em 28/01/2019
Shannon K.
Director of Community Relations
Gestão de organizações sem fins lucrativos, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: It's a great, great way to manage projects within Salesforce. We had been using smartsheets previously but there was major difficulty getting them to communicate with Salesforce. Also, the nonprofit pricing of Inspire Planner is incredible! We wouldn't otherwise be able to use software such as this.

Vantagens: That it allows our construction team to manage projects within Salesforce so the rest of the staff can stay up to date and details don't get lost in communication. The gantt chart in particular is well designed.

Desvantagens: It is clumsy and sometimes poorly integrated; for example, you have to remember to save your edits to a project. Also, projects are difficult to connect to contractors and there is no where to just save files associated with a project. We'd like to be able to have a folder within a project with important documents, but there is no where to do this except to attach them to tasks which makes them hard to find and review. Another example of the clumsiness is that when you go to assign a task to a contact you have to search for them, select them, and then select them again. There are a bunch of small issues such as this.

Great Product - Very well thought out

Avaliado em 05/10/2018
Avaliador Verificado
Project Director
Hospitais e Saúde, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Great product, great people.

Vantagens: The ability to share information both to Salesforce users and non-Salesforce users is a great way to quickly give people the ability to see the status of every project. At the same time, connecting project tasks to Salesforce is a great way to make sure that the status is up to date.

Desvantagens: There are a handful of features that would be great to see (work breakdown structure, ability to add and label custom columns). The one significant gap that I see is that it doesn't allow you to designate non-working holidays so that they are taken into account. There are manual work around that you can do, but ideally you want the software to do that for you.

Still Learning

Avaliado em 09/10/2018
Rochinda A.
Project Manager
Serviços financeiros, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We've been using Inspire Planner for about a month now and so far it's been very helpful. The task reminders have kept us on track and we'll be able to create efficiencies in the future when looking back on the steps we used (i.e. Holiday Party planning). The option of only allowing certain tasks to be viewed/edited by other collaborators is also great.

Vantagens: We were looking for a software that we could create and share projects with other members. Inspire Planner has been great and is helping us stay on track with our tasks.

Desvantagens: We experienced some issues when creating projects. The emails sent to the collaborators were blank. Customer service informed us that it was a bug they were working on and has since been resolved.

Great tool for project management

Avaliado em 28/09/2018
Aaron D.
Project Manager
Indústria farmacêutica, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Great tool for collaborating on project management initiatives.

Vantagens: Ease of use and prompt customer service response

Desvantagens: end user customizability and integration/compatibility with other productivity and cloud platforms (i.e. slack, google drive, etc..)

Inspire Planner Review

Avaliado em 18/01/2019
William P.
Junior Salesforce Admin
Hospitais e Saúde, 201-500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: We needed a project planner and with constant contact with Inspire Planner's team we were able to implement the software as a viable solution.

Vantagens: The customer support team was very responsive and helpful

Desvantagens: Took a bit to tailor to our company needs

What the program lacked in features was made up by fantastic customer service!

Avaliado em 26/09/2017
Melanie B.
Marketing, Media & Lead Gen Sepcialist
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
3 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
3 / 5
Relação qualidade/preço

Vantagens: personalized & fast customer service
easy to install & implement across our team
broad range of applicable features

Desvantagens: not very easy to use
doesn't manage projects for outside contributors & contractors
doesn't sync easily outside of salesforce

Resposta dos fornecedores

por Inspire Associates em 11/07/2018

Thanks for your review, Melanie! It's great to hear that our users are happy not only with our app, but also with our customer support! About the outside contributors, we have a dedicated portal for external users and contacts where you can share your projects with them. Moreover, you don't have to pay anything additionally for it, because this portal is already included in the license cost!

Not loving it

Avaliado em 28/09/2018
Andrea B.
Client Success Coordinator
Hospitais e Saúde, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
3/5
Geral
3 / 5
Praticidade
3 / 5
Recursos e funcionalidades
Atendimento ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: The layout of project plans is nice. The ability to assign tasks to both a person and a category is helpful.

Desvantagens: Everything is very manual. I wish there were more automated ways to use certain features. Website is a little glitch-y both in the lightening version and the classic version. There are too many permissions to assign users.

Resposta dos fornecedores

por Inspire Associates em 14/03/2019

Hi Andrea,

Thank you for your feedback. We are kicking off a new project with your team to implement some automation to help improve your processes. Looking forward to seeing how this automation will improve your efficiency.

Best,
Thai

Inspire Planner - Review

Avaliado em 25/01/2019
Michael W.
Integrations Specialists
Software, 13-50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
3/5
Geral
2 / 5
Praticidade
3 / 5
Recursos e funcionalidades
Atendimento ao cliente
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: A good start a much too learn. I may not be aware of some of the merge or reminder options yet.

Vantagens: The fact that it manages tasks in our sales force instance.

Desvantagens: A few issues with tasks syncing between Inspire Tasks and SF Tasks.
When tasks are due a reminder is sent if predecessor tasks are not yet complete.
Would like a better option for merging tasks from One Project into another.

Resposta dos fornecedores

por Inspire Associates em 14/03/2019

Hi Michael,

Thank you for your feedback. Our product team would love to hear more about your ideas around task merging. We will follow up for more details.

Best,
Thai

A great app that has increased efficiency across my company

Avaliado em 15/01/2018
Jordan F.
CRM Manager
Química, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
4 / 5
Relação qualidade/preço

Vantagens: Easy to use, easy to train new staff, quite intuitive. Requires very little effort to get up and running. Customer support is fantastic. They were even able to implement some custom functionality that we requested when we signed on.

Desvantagens: The inability to have multiple people editing the project or project tasks simultaneously has caused some issues and confusion on my team.

Resposta dos fornecedores

por Inspire Associates em 11/07/2018

Hi Jordan, thank you for your wonderful review! We look forward to working with you in the future!

Comprehensive tool helps improve productivity

Avaliado em 16/01/2018
Avaliador Verificado
Customer Success Manager
13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: The user interface is easy to use with little to no training required. I am a casual user had easily able to pickup where I left off.

Resposta dos fornecedores

por Inspire Associates em 11/07/2018

Thank you so much for taking the time to leave us a review! That's great to hear that Inspire Planner helps you to be more productive!

Very difficult to use

Avaliado em 18/01/2019
Avaliador Verificado
Director Account Management
Hospitais e Saúde, 51-200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
1/5
Geral
1 / 5
Praticidade
1 / 5
Recursos e funcionalidades
3 / 5
Atendimento ao cliente
1 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Poor.

Vantagens: The idea of it is great but it doesn't work like you would expect.

Desvantagens: The actual product is pretty bad. Very difficult to navigate, push out dates, set tasks, export etc.

Resposta dos fornecedores

por Inspire Associates em 14/03/2019

I'm sorry for your experience. Maybe some additional training would be helpful. Please feel free to reach out to [email protected] for any assistance.

Best,
Thai

Super intuitive

Avaliado em 29/01/2019
Tim T.
Project Manager
Serviços e tecnologia da informação, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: It is a very easy way for my team to keep track of project statuses. The platform is simple to navigate, and their account reps are really helpful!

Desvantagens: Believe it or not -- I haven't found yet anything I don't like!

Very easy, straightforward product. Excellent customer service. I do wish there were more features.

Avaliado em 26/09/2017
Ryan R.
Salesforce Lead
Serviços e tecnologia da informação, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
4 / 5
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: Able to take our make-shifts project plan and convert it to an easy-to-use object within Salesforce. Also, the ability to assign task directly to users is great.

Vantagens: Very easy, straightforward product. Excellent customer service. I do wish there were more features.

Desvantagens: Needs more features and a more engaging user interface. Other than that, it's pretty good. No other complaints.

Resposta dos fornecedores

por Inspire Associates em 11/07/2018

Thanks, Ryan, we really appreciate your review! It is a pleasure working with you, and helping you be more successful! Meanwhile, we've added quite a lot of features recently, which I am sure you are already enjoying!

Useful but needs a lot of Customization and Development for specific use

Avaliado em 28/09/2018
Avaliador Verificado
Project Assistant
Hospitais e Saúde, 51-200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação 
4/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
Atendimento ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: The ability to populate charts showcasing time spent on projects, tasks, etc

Desvantagens: While linked to Salesforce, it requires special development for you to fully utilise all the possible features