17 anos ajudando empresas
a escolher o melhor software
Sobre Salesmsg
Mensagens comerciais SMS e MMS simples, escaláveis e bidirecionais.
I love having a detached number for clients to reach me on. Makes communication very easy whether my agents prefer text and email.
Very rarely there is a bit of a lag, and I'll get a response later, but it happens very rarely.
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Alternativas consideradas anteriormente:
2-Way SMS
Comentários: SalesMsg has been great. I had it up and running in no time at all.
Vantagens:
I love this software. It's easy to set up, use, and the deep integration with ActiveCampaign has already enabled me to close two sales I would have missed previously. The app is awesome!
Desvantagens:
I haven't found anything not to like about the software yet. If I have to choose something, I'd love to see Calendly as a meeting option.
Alternativas consideradas anteriormente:
SMS texts for our call center booking process
Comentários: We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.
Vantagens:
We're able to trigger the sending of an SMS message via the API from the web-based SaaS that runs our quoting and order taking business. We can thereby start an SMS conversation automatically when the prospect requests a quote. Then we can manually follow up with that prospect within SalesMessage to close the sale. Anyone on our team can reply and see replies back. It helps us communicate outside of email for the urgent quoting and booking process in our business.
Desvantagens:
Features continue to be added, and we like the pace of development. The integration via the API was good, then some updates were made that limited the 'merge fields' (sort of) that we could make use of. We welcome more capacity for us to send data into SMS messages within the API.
Not what it use to be
Comentários: It was good initially other than getting logged out on my phone app frequently. I ran into issues with messages not be delivered and the customer service team refused to talk to me to help resolve. I definitely do not recommend using this company.
Vantagens:
Communicating with customers from a team text line
Desvantagens:
Customer Service unwilling to speak with me to resolve deliverability issues with messages
Functional & great service
Comentários: Positive
Vantagens:
Customer service is really helpful. I link up the texting platform to my booking software and I love that it has that API - it never fails. Texts come in without any lag time. There is call forwarding that is essential for me and my business.
Desvantagens:
Little bit of a lag on call forwarding. The software can be a little buggy but that is to be expected with such a new product.
Alternativas consideradas anteriormente:
Perfect ActiveCampaign Companion
Comentários: 10/10
Vantagens:
Super easy ActiveCampaign integration. Works amazingly well with automations, app is clean, messages go through without a problem and all messages are recorded in my active campaign contact notes. I’ve used a few other services and this is by far the best for 2 way automated text campaigns and automation.
Desvantagens:
Had an issue with messages not going through but it was solved quickly.
Salesmsg is a text messaging platform for businesses with features like automation, templates etc.
Comentários: Salesmsg is a text messaging platform that is highly regarded by businesses due to its features that help improve customer engagement and conversion rates. The software offers automation capabilities, personalized templates, and integrates well with CRM and marketing automation tools for seamless communication. Although some areas, such as pricing and reporting capabilities, could be improved, many users appreciate Salesmsg's excellent customer support and training resources. Overall, businesses can benefit from using Salesmsg to enhance their text messaging capabilities.
Vantagens:
Salesmsg software is highly regarded for its ease of use, automation features, real-time notifications, personalized templates, and smooth integration with other tools. i also appreciate the software's exceptional customer support and access to helpful training resources.
Desvantagens:
I have identified several areas for improvement in Salesmsg software, such as its pricing model, reporting features, and lack of direct phone support. I have also reported encountering occasional technical issues like glitches and slow loading times while using the software.
Salesmsg Review
Comentários: We have three individual phone numbers on our account and I don't know if that complicates the experience but one should be able to click on a contact and type your message.
Vantagens:
We were desperately in need of a texting communication system for recruitment. Salesmsg was selected for its ability to do mass texting.
Desvantagens:
Not the most user friendly. If you search a contact name and you havent already sent them a message, it
Salesmsg Is Amazing
Comentários: Getting responses from customers immediately is fantastic.
Vantagens:
We use this software to contact all of our clients and it works well. We are working on integrating it more fully with our current software.
Desvantagens:
It does not fully integrate with Outlook. Also, I would like SalesMessage to use our current business number to send messages. This feature does not work for us currently.
Resposta do Salesmsg
há 6 anos
Thanks for the great feedback Sabrina! We do allow you to use your existing landline phone number with Salesmsg. We'll reach out and share with you how to set that up.
Perfect for sales, but not for broadcasts
Comentários: It was really easy to setup and the customer support has always answered my questions quickly. I ask a LOT of questions of support teams and they have done a great job at helping even when they couldn't directly solve my problems.
Vantagens:
We've seen a big improvement in our appointment attend rate from connecting Salesmsg to Zapier to automate SMS reminders and start an instant conversation. Just being able to simply text back and forth has really helped our sales process.
Desvantagens:
The mobile app is difficult to use. It struggles to load messages so we find ourselves using the desktop app 99% of the time.
Superb Text message Platform, a new channel for reaching your customers and getting results
Comentários: I've worked with Salesmsg (Sales Message) for awhile and am part of the team building out the product, so I want to make that clear before you read my review. I've found that the two way text messaging platform is easy to use and would recommend this to any business looking more than a sales text messaging service. This platform is great for sales, marketing, customer support and internal team use. It really has applications for almost any business need where you're trying to reach customers. Text messaging gets such a higher response rate than any other channel (much higher than email) it would be a great option for any small to enterprise level business looking to dive into a text message based solution to reach their customers.
Vantagens:
Great product and innovative team, the ease of use and expanding functionality of the product.
Desvantagens:
Can't find anything that I didn't like, the platform is easy to use and the interface is easy to understand.
Great Communication Tool
Comentários: Overall the software works pretty well, a few glitches once in a while with the auto sends not sending but customer service is always great and assists in fixing any issues.
Vantagens:
I love that this software integrates with PipeDrive and it keeps out teams texting all in one place as well as in our CRM.
Desvantagens:
I wish it had better integration with PipeDrive where I could sent texts right from there.
Resposta do Salesmsg
há 4 anos
Thanks for the feedback David! We have some new updates coming to the Pipedrive integration and Chrome extension that will allow you to text from Pipedrive!
I appreciate the service you all provide
Vantagens:
App integration into our online schedule and our ROI calculator Pipe Drive
Desvantagens:
message rebounds/rejections. error sending.
Love this service...
Comentários: It's been good.
Vantagens:
I like the ability and that it works with Zappier. Support is good and has been helpful.
Desvantagens:
The cost of each message itself. We sent out a lot of texts, I think it would be great if we purchased X amount of messages, we could get some for "free" as a bonus. Like, there's no change for buying more. It's all the same cost. I think it would be a good incentive for us to buy more upfront.
Great Product - Awesome Customer Support
Vantagens:
It allows us to easily communicate with our customers and carriers from our computers or mobile devices.
Desvantagens:
The inability to send a message to multiple people quickly and easily.
Great product
Vantagens:
Technology is not my strong suit -- but this is as straightforward and easy to use as they come -- and makes it so much easier to be able to text from a computer rather than a cell phone -- easier to integrate with our CRM as well.
Desvantagens:
If there is a way to schedule texts for a later time I haven't found it -- but it would be helpful! I'm on the East Coast and sometimes want to reach people on the West Coast....but not at 6 am their time!
Resposta do Salesmsg
há 3 anos
Hi Adrienne, thank you for the great review. You can easily schedule your text messages with Salesmsg. Here's how: https://help.salesmessage.com/en/articles/3361138-scheduling-text-messages
Great Way to stay in contact with customers
Comentários: My customers can contact me in the media they love to use ... TEXT
Vantagens:
EASY to use reply in the computer as you were on your phone. Practical
Desvantagens:
Can't think one thing Is practical, fast, easy to use
They ask for reviews and feedback a lot!
Comentários:
Please do not message me anytime except during business hours!
Can I set my message times?
In would love to line that up with when I’m actually working.
Thanks,
Jeremy
Vantagens:
It works well with hubspot once you can get it linked up.
Desvantagens:
It’s hard to set your password, especially on iPad tablet. The chat didn’t work, says it will take hours. Basically, logging in all the time is annoying as well as this constantly asking for feedback, especially in my off work hours, like now!
Good for text messaging in USA
Vantagens:
Integration with HubSpot works well and is easy to setup
Desvantagens:
It wasn't able to send to people outside the US when we used it
A necessity for Hubspot sales
Comentários: I get way more response back from customers and leads
Vantagens:
Main functionality of use SMS in sales process. Integration with Hubspot it's what makes it work. Tracking in Hubspots timeline with chrome extension makes you more effective and versatile.
Desvantagens:
User interference, could be more pretty and 21sr century.
GREAT Hubspot Integration
Vantagens:
Just a great Hubspot integration with an amazing customer service team. Definitely know what they are doing and they are excellent in helping you reach your goals.
Desvantagens:
Nothing so far. We have been liking all elements of the tool.
Great Product, Outstanding Service
Comentários: Outstanding! Love that it increases my productivity and efficiency in connecting with clients.
Vantagens:
Easy to use, easy to setup canned messages
Desvantagens:
Nothing that can be addressed by Salesmsg
Lag Time
Vantagens:
Makes communication much easier, automations are great
Desvantagens:
It runs kind of slowly on all my devices, including the computer.
Promises to do things but....
Comentários: Promises made, didn’t see how they could possibly do what they said.
Vantagens:
The thought of this system being able to do an integration with our CRM and then the capabilities after
Desvantagens:
Unfortunately, it’s not that user friendly. I could set it up fine but for our “typical” user, I would have to give access to areas of our CRM that we’re not comfortable doing.
Super!
Comentários: Very good experience, y'all are open to help.
Vantagens:
Easy texting to clients. Quickly can add contacts.
Desvantagens:
Love using this to text our clients, beats using my personal cell.
Great, easy to use texting platform
Vantagens:
It's extremely easy to set up triggers and add the webhook into automations in my CRM. Messaging back and forth with leads has never been easier.
Desvantagens:
I don't have any issues with it. It fits all of my needs.