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Avaliações do MIE Trak Pro

Sobre MIE Trak Pro

Flexibilidade é a palavra que resume o MIE Trak Pro. O sistema ERP ajusta todos os recursos como você precisa, sem pesar no bolso.

Saiba mais sobre o MIE Trak Pro

Vantagens:

Price, local support, good training, expandable, easy to amend errors, easy to automate routine work, able to easily search for invoicing and customer data.

Desvantagens:

New builds often cause unforeseen problems. Some smaller “nuisance” issues have not be fixed for several build generations.

Notas do MIE Trak Pro

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,7
Recursos
4,5
Relação qualidade/preço
4,6

Probabilidade de recomendação

9,2/10

O MIE Trak Pro tem uma classificação geral de 4,6 em 5 estrelas com base em 159 avaliações de usuários no Capterra.

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Filtrar avaliações (159)

Robert
Robert
Director of Operations, EUA
Usuário do LinkedIn Verificado
Automação industrial, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Highly Flexible MRP

5,0 há 9 meses

Comentários: This is the second company that I have successfully deployed MieTrak Pro at; and the second company that has seen immediate results and improvements to efficiency and profitability. Their support team is quick and responsive and I have seen many features that we have requested be implemented over the years.

Vantagens:

One of the largest advantages over other software is the support included as part of the annual support agreement. The software receives constant updates and improvements and you can always ticket the support team for help. These updates lead to new features and ways to manage production. Ultimately, this fuels continual improvement within the organization with new ways to better capture and maintain production data. However, the dynamic nature of the software introduces some challenges when something is changed or broken.Our team just rolled out an update to our barcoding system including product images on our inventory labels. This is just one recent feature rolled out in a 2023 update that we have turned into a time-saving continual improvement project.

Desvantagens:

The heavy customization of MieTrak opens up when you have staff that are knowledgeable about SQL and report writing. While MieTrak support will write custom reports and scripts; new users of the software would see much more creative use of the tools within MieTrak if their own staff understand the underlying system.

Kent
Office Manager, EUA
Engenharia mecânica ou industrial, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Efficient and increased our job transparency

5,0 há 9 meses

Comentários: The customer service of Mie Trak Pro is amazing! They were very helpful with importing all of our data from our old ERP and accounting system and have a responsive team. We really love the fact that we have ONE system now instead of duplicate entry into multiple softwares.

Vantagens:

The single most liked feature of this software for me is their integration with other software database systems. Mie was very helpful in getting the data flowing between Pronest and Mie Trak Pro. The last company we used before wouldn't lift a finger to help get customized communication, but we were able to get it up and running after a meeting or two. Another thing I like about Mie Trak is how they have so much information on each page. You can use your arrow key or mouse and scroll down through RFQ's, orders, items, PO's, etc and look over each of the said objects. We also really like how the Mie Trak does the time and material collections on each work order, although we haven't fully implemented that feature yet.

Desvantagens:

It took me a while to understand how each item has a quote and router associated with it on manufactured items. We manufacture custom parts, so we enter new part numbers daily. You need to create a new item, and generate a quote from it to where you will enter manufacturing details to create your cost. After, you win the job, you will need to then create a router from the quote so your work order can pull those details. I'm not sure why the work order couldn't pull the information from the quote directly, but there may be reasons I'm unaware of. In the past we were accustomed to sending emails to the customers with their bill with a payment link where they could enter ACH or credit card information and pay that way. We can still email our customer's invoice within the system, but it would be nice for Mie Trak to have a system that could do that.

Isaac
Finance Manager, EUA
Manutenção predial, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Helpful Project and Process Handling Solution

5,0 mês passado Novo

Comentários: MIE Trak Pro ensure resource allocation is done effortlessly and no wastage.

Vantagens:

MIE Trak Pro ensure there is proper planning for every process for business proficiency.

Desvantagens:

MIE Trak Pro is immediate in creating proper resource management.

Avaliador Verificado
Usuário do LinkedIn Verificado
Usou o software para: Mais de dois anos
Fonte da avaliação

Decent software, needs some trimming.

3,0 há 6 anos

Comentários: Making POs and creating WOs.

Vantagens:

It's extensive and covers most of what you'd need to do in an ERP system. Customer support is readily available.

Desvantagens:

Not intuitive, takes a long time to learn, too busy, slow. Although customer support is available my experiences have been mixed, the techs are too fast on their end and assume you know everything they're doing and talking about, didn't end up helping me.

Resposta do MIE Solutions

há 6 anos

Hello, We're sorry you were unable to get the support you needed to use MIE Trak to the best of it's ability. We would love to set up some individualized training or support time with your team to get you all the tools you need. Please give us a call any time at 714-786-6230 x2 or at [email protected] so we could get that set up for you. Thank you for being our customer!

Matthew
General Manager, Austrália
Engenharia mecânica ou industrial, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

MIE Trak Pro - Highly recommended.

5,0 há 9 meses

Comentários: I have had a great overall experience with the MIE Track team. [sensitive content hidden] was great to deal with though the sales process and their technicians are well versed in the integration. We are yet to complete the integration of MIE Track with our online sales which believe this will bring additional efficiency to processing our sales.

Vantagens:

> Huge array of features and ability to capture data on multiple levels of the manufacturing cycle. > Ability to customize features> Great value for money.> Rapid response to support request taking into consider Australian/USA times

Desvantagens:

> The user interface is not very intuitive, however, time and training eventually help the user become more efficient.> It would be amazing to have an Australian based contact deal with customizing and trouble shooting.

Jonathan
Vice President, EUA
Fabricação elétrica/eletrônica, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great ERP Partner

5,0 há 9 meses

Comentários: Scheduling and Capacity planning for two metal fabrication plants.

Vantagens:

From demo to implementation to support - MIE Trak Pro has been the key to our success.

Desvantagens:

Lack of a true CRM module would be the biggest issue right now.

Karen
Purchasing Manager, EUA
Empacotamento e contêineres, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent Customer Service

4,0 há 5 anos

Vantagens:

Purchase order is very easy once it is set up.

Desvantagens:

We have such specific needs that some of this program does not work well for us. It is hard to use some of the functions that would be really helpful if we could manage them.

James
VP, EUA
Engenharia mecânica ou industrial, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

MIE Trak Review

5,0 há 9 meses

Comentários: Great Experience!

Vantagens:

As a job shop who serves various industries, we are constantly needing to send lead-time updates to our customers. MIE Trak allows us the ability to give real-time tracking info to our customers about the status of their order. We can see how many parts have been completed, or what manufacturing stage they are currently at and provide that information quickly over the phone or email without leaving the office. We are able to exercise full control over the shop via the system and communicate all aspects of the manufacturing processes to customers and suppliers.One of our favorite functions is the ability to create custom reports for any module. We can easily prepare data and arrange it in any manner we choose, then print or save it as a PDF with our company logo to share with customers and suppliers. The system is great for generating custom OOR's, RMA's, Certs, etc.Working with the team at MIE Solutions has been a great experience and they are always responsive to our feedback. Often the issues we find are quickly fixed via updates and they are continuously improving the software all the time.

Desvantagens:

Any issues that we have experienced have been quickly resolved by the MIE Solutions team, so there is nothing negative to report at this time.

adrian
Manager of Innovation and Engineering Methods, Canadá
Engenharia mecânica ou industrial, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Implementation 2022-2023

4,0 há 9 meses

Comentários: A great experience that is still running. As an technical leading specialist at company I learn from scratch (I work before on mechanical engineering) with a slight background on software coding.

Vantagens:

First of all, the team of Mie Track is very well experienced and provide a very good support in any situation, on low, high or critical moments/priorities. Since we had a long time to prepare the transition towards the Pro System this helps a lot, helps understanding the system before being life in the company. The system has a lot of options is quite complex at the first glance but the user interface has a flow of task which is maintained across all modules. The possibility of extension and integration with other software / applications. The support to use our software to works within Mietrack Pro (very specific reasons) very well supported and we had a chance to design our add-on's in house to work easily with the core of Mietrack Pro. I think our feedback is important and many fixes had been approved in order to seek the most from it. A relative open solution, easy to customize and great support.

Desvantagens:

The system at first glance is complex. On new implementation could scary the users.Another cons, the speed, at the first, greatly increasing over time due to Mietrack Team allowance of new ideas or on our feedback.User interface is full of features. That is not a cons but not all companies use all fields. The users are still operate, may require a longer learning curve to get the feeling of UI flow. I must note in our implementation the pool of users are not highly technical on computers and they still acquired, in time, the procedures to work with the system.I know a more elegant solution is in near future (Cube design) but for now we are on learning curve.Missing maybe the concept of mass action for repetitive tasks. Of course this can be implemented easily using alternative modules provided within solutions but requires more advanced users to deal with. This is not an issue on our company.

Laura
Accounts Payable Coordinator, EUA
Engenharia mecânica ou industrial, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Overall Great Program

5,0 há 9 meses

Comentários: Wonderful ability to track an order from PO to Receiving all the way down to payment of invoice. Love it!

Vantagens:

I personally came from a company that used a different program and switching from the other program to Mie Trak Pro, to me, was an easy change over. I few things I had to teach myself because I made the switch over and the prior employee had not learned exactly how to use this program. My favorite and top "Like" would be the ability to post and if you find a mistake, all you have to do is go back and un-post, correct your mistake and repost again. No crediting out your whole mistake and re--doing the whole process again.

Desvantagens:

I'm sure I just haven't figured them all out yet, but I would like better search options with a little more detail in what your result it. Maybe even the ability to control which columns you want to include in your search. But, like I said. I made need more time with the program.

Resposta do MIE Solutions

há 7 meses

Laura, Thank you so much for your feedback. We are glad to hear that you are getting great use of MIE Trak Pro at Herman Reeves. We also appreciate all suggestions for features and functionality that would improve your user experience. I will pass this information along to our internal development team. If there is anything else you need our help with, please contact me or our support team any time! Best, Scott Pierson, COO

James
VP of Eng, EUA
Automação industrial, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Tickets

5,0 ano passado

Comentários: Considering this has not been in use 1 year, I am surprised at our progress. Overall experience is good and software works. We are still learning how to best use it in our company.

Vantagens:

During implementation we had questions and features needing support. For these we go online and issue a ticket - support request. I have been impressed at the quality and speed of ticket responses. The mobile warehouse is great and our team loves it. The kiosk for tracking wo progress is great and was easy to implement.

Desvantagens:

Some of the features require multiple screens and buttons to execute. The ECO process is limited and does not appear to be written for a company manufacturing products under revision control.

Resposta do MIE Solutions

ano passado

Hi James, thank you for your kind words. We will pass it along to our company and support team at our Friday meeting. With respect to your concern with multiple screens, this has been one of the primary focuses of our new, pending Cubed product release. We hope that the new updates meet your expectations. If you'd like to be involved in the review of Cubed, please reach out to me. –Scott Pierson, COO

Dan
Director, Reino Unido
Engenharia mecânica ou industrial, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Making us efficient and aware

5,0 há 5 anos

Vantagens:

MIE Trak Pro follows a logical workflow from Quotation to Delivery following the lifecycle of production including BOM, Works Instructions, Stock Management, Outside Processes and much more. It incorporates a wide range of reports and the knowledgeable support team can produce custom reports to meet bespoke requirements. Data can be exported for further analysis in Excel.

Desvantagens:

I can't think of anything negative to say about the software.

Resposta do MIE Solutions

há 5 anos

Hi Dan, Thank you so much for sharing your positive experience using MIE Trak Pro & for leaving us / our team a 10/10 recommendation rating. We always endeavor to aim high with our level of support and standard of software, and we're glad you think we have achieved this throughout our team & online help portals in your years of use with our software. We look forward to continuing this for both yourself & JDR Products Ltd! Best Regards, Jasmine Sanderson Customer Relationship Manager MIE Solutions UK Ltd

Joseph
Financial Controller, EUA
Aparelhos médicos, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Financial Controller

4,0 há 9 meses

Comentários: The implementation team was very responsive and wants your business to succeed.

Vantagens:

MIE Trak Pro is the most all encompassing ERP solution at an affordable level.

Desvantagens:

A few of the lesser important features could use a bit of upgrading (time clock, preventative maintenance, but nothing that is mission critical.

Resposta do MIE Solutions

há 7 meses

Joseph, Thank you so much for your review of MIE Trak Pro. We are so glad that you chose to partner with our team over other providers and we hope to continue meeting your needs in the many years to come! As for your suggestion on upgrading some of our features and modules, we would love to pass that information along to our development team. Of course, if you ever see a specific item you think could use improvement, please do not hesitate to submit a ticket. We appreciate your partnership and your positive feedback! Thank you, again. Best, Scott Pierson, COO

Sarmad
Manager
Mineração e metais, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Weldflow Metal Products Experience of MIE Trak

4,0 há 7 anos

Comentários: Weldflow is a sheet metal is a contract manufacturing facility in Ontario, Canada. We are a small company and was not sure of ERP software available for sheet metal environment. It has been a very intuitive experience with this software as it caters for almost all nuances of our operation.

Vantagens:

We are using MIETrak version 11 and has it with us for last 4 years. The product has the flexibility to use different modules. Though the software has accounting capabilities and interfaces with Quickbooks, however, we only link it to download our vendors and customers and chart of accounts.The vendor has a very responsive technical support system and whenever there has been issues or items that we do not understand there has been technical support available to resolve an issue on hand for that time.

Jason
VP Operations, EUA
Semicondutores, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

MIE Makes it happen in Ultra High Purity Manufacturing

4,0 há 8 meses

Comentários: MIE has helped our organization grow and continue to be the world leader in our market. The ability to have so many features in one system has been a great way for us to develop, improve and mature our processes.

Vantagens:

MIE offers all modules required to build a strong and successful manufacturing organization. Remembering to keep strong on the basics it allows for a lot of flexibility and functionality.

Desvantagens:

The quality module is limited, but still effective. The accounting module requires some careful analysis.

Andy
CIO, EUA
Mineração e metais
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

We have been using MIE Trak for well over a decade

4,5 há 8 anos

Vantagens:

One word sums up the reason that we use and love MIE Trak PRO and MIE Solutions, FLEXIBILITY. This vendor is willing to help us configure their software to work the way we do instead of making us change our process to work the way the software does. In addition, the support we get from MIE Solutions is first class. They are very responsive to our support requests and don't make us wait for the next major release to provide a small modification we need now. The price of MIE Trak PRO is very fair for the powerful features it provides and the annual support charge is a good value for all of the time that MIE Solutions staff spends to make the product work better for us.

Desvantagens:

The main problem we have with MIE Trak PRO and MIE Solutions is a result of what we like most about them. Their flexibility and responsiveness in modifying the software makes it difficult for them to keep training materials and documentation current. We have also seen that occasionally updates can have unexpected results, but in each of those cases, support has worked with us to resolve the problem quickly.

Julie
Director, Reino Unido
Plástico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excelent Software

5,0 há 5 anos

Comentários: I have had Mie Trak for over 9 years now and it keeps our business running smoothly day to day and is easy to use.

Vantagens:

The Software is easy to use in every day running of the business, the support is always there, any questions the team are always willing to help.

Desvantagens:

The glitches in the system, Work Centres not working properly but this is due to the way we set it up.

Resposta do MIE Solutions

ano passado

Julie, Thank you for your excellent rating and review of MIE Trak Pro. I hope that our team continues to provide the support and help you require as the years progress. Please contact me if you need anything at all. –Scott Pierson, COO

David
David
ERP Manager, Reino Unido
Usuário do LinkedIn Verificado
Engenharia mecânica ou industrial, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

MIE Trak Pro

5,0 há 6 anos

Comentários: Although we are still in a relatively infant stage of our MIE Trak Pro journey, we are already reaping the benefits of having a flexible, user friendly ERP system. We have a clear vision of where we want to be in terms of MRP and works order management and we have every confidence that MIE Trak Pro and its excellent support team will help us to achieve those goals.

Vantagens:

High levels of flexibility. Excellent support.

Desvantagens:

Occasionally bugs aren't picked up prior to updating to new build.

Resposta do MIE Solutions

há 5 anos

David- Thank you for your wonderful feedback and for your feedback about bugs rolling over into the new builds. Our development team thanks you for your help in bringing awareness to any bug in our system so we can fix it as quickly and efficiently as possible. It is an honor to partner with you and help you achieve your company's goals. We look forward to continuing this partnership for many years to come! -The MIE Solutions Team

Simon
IT / Planning / Purchaaing Manager, Reino Unido
Automotivo, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

MIETrak Pro

5,0 há 6 anos

Comentários: Very happy with the system. Support is excellent and the support staff very knowledgeable and responsive in UK

Vantagens:

Easy to use. All the data in one place. Reporting via SQL a big plus. Decisions can be made quickly as data is live

Desvantagens:

Changes / suggestions are encouraged but can take some time to be released

Resposta do MIE Solutions

há 5 anos

Simon- Thank you for taking the time to let us know how MIE Trak Pro has helped you! We also appreciate your feedback regarding changes being released and will pass it along to our development team. We are proud of our support staff and will continue providing the best service possible. Cheers to many more years of partnership! -The MIE Solutions Team

ivanna
assistant bookkeeper, EUA
Arquitetura e planejamento, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

customer service is good

4,0 ano passado

Comentários: It's been a good ride.

Vantagens:

if i have a question or concern they call me to fix it or explain it fast

Desvantagens:

some bugs that appear, or when my last bookkeeper left moved some settings and since them we have not being able to fix it entirely.

Resposta do MIE Solutions

ano passado

Hi Ivanna, thank you for your kind comments. We will share your review with Aileen and present the review to the company this Friday to bring attention to Aileen, who assisted you on your recent support ticket. With respects to your bookkeeper leaving and fixing settings, we will open up a customer support call and ask a member of our customer support team to call you immediately to review all of your settings and permissions. –Scott Pierson, COO

Deborah
Accounting Manager, EUA
Maquinário, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Oxy-Gon

4,0 há 9 meses

Comentários: Great the system and the internal group and wonderful to work with

Vantagens:

Everything and the ease of use for each department. Also the way everything is tracked together.

Desvantagens:

Accounting can be a little redundant but is still very functional

George
Engineering Manager, EUA
Engenharia mecânica ou industrial, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

review

4,0 há 9 meses

Comentários: good good tool for creating work orders and track jobs in the shop.

Vantagens:

easy to use for my application routing our daily work

Desvantagens:

estimating which I have not get a handle on yet.

Ben
Production
Mineração e metais, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Great Support and Great Software

5,0 há 7 anos

Comentários: I implemented this software for the company that I work for and I couldn't have asked for a better support team. Every question get answered quickly and politely. They are open to any and all suggestions and willing to change what they can to make it more user-friendly for everyone that uses it.

Vantagens:

The best part about having this product is the support that comes with it. We get our questions answered quickly.

Desvantagens:

There are still a few bugs within the system which should get ironed out.

Rob
VP/Controller
Fabricação elétrica/eletrônica, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

AWESOME system!

5,0 há 7 anos

Vantagens:

MIE Solutions has been absolutely awesome with regards to Support and Development. If we have a question about the system we typically receive a phone call Within a few hours of submitting the ticket. MIE Solutions has definitely gone above and beyond to satisfy our needs and have been extremely patient with all of our questions and training needs. MIE Solutions is the epitome of making sure the customer’s needs are met.

Desvantagens:

We love MIE Trak Pro and everyone that we have interacted with, however if I had to list a dislike, it would be that their Support team is all based in California and the time difference can cause a delay in hearing back regarding Support issues/fixes, etc.

John
Chief Financial Officer, EUA
Bens de consumo, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Chief Financial Officer

5,0 há 6 anos

Comentários: Team is very helpful and will help you use the software to adapt to your business model. We chose Mie Trak after talking with some of their current customers who were/are very happy with its performance. I would strongly advise anyone looking at new ERP software to speak with some current users as a reference.

Vantagens:

The development team has built in functionality that caters to any business model. Any time we have questions about the best way to use a function within the software someone take the time to understand how it can be best suited to our business.

Desvantagens:

It would be great if we could export an ACH file with vendor bank acct # and routing # to upload for EFT payments. This is currently a manual process that is time-consuming.