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Avaliações do YouCanBook.me

Sobre YouCanBook.me

YCBM para reservas: clientes satisfeitos e uma equipe mais eficiente.

Saiba mais sobre o YouCanBook.me

Vantagens:

It's ease of use allowing prospects, clients and suppliers to make an appointment or book a service directly in our calendar, based on our real time availability.

Desvantagens:

My only complaint is that I do not see any options available to be able to send a "one-time only" generated scheduling link.

Notas do YouCanBook.me

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,5
Recursos
4,3
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,7/ 10

O YouCanBook.me tem uma classificação geral de 4,6 em 5 estrelas com base em 349 avaliações de usuários no Capterra.

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Filtrar avaliações (349)

Virginia
Virginia
Preparadora Exámenes de Inglés, Espanha
Usuário do LinkedIn Verificado
E-Learning, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

very useful

5,0 há 4 anos

Comentários: I've been using it for almost a year now and I have no doubt that I will renew one more year. It has helped me a lot automating bookings and emails related to these bookings.

Vantagens:

I like most that it was so easy and nice to work with it. It provides your own website for your customers to make their bookings with you. You can even customize it a little bit, just enough to fit your brand colours but still look clear and easy to use. You can customize the emails that are automatically sent to people who book appointments. A Zoom link is automatically created in case you are organizing a videocall and is also automatically sent to your clients. I love that this app automates so many tedious processes.

Desvantagens:

something I do not appreciate is that I cannot sell a number of appointments with a discount, for instance I would like to offer 1 class at X euros and 5 classes offering a discount in price. YouCanBookMe does not offer this option; instead, clients must book (and pay) 5 independent classes with me. That would be a lovely addition to its features.

Gary
President CEO, EUA
Formação profissional e coaching, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Reliable product

4,0 há 7 meses

Comentários: So far my experience has been strong. The system sets up rather quickly and easily. I have experienced a few issues but have been able to correct them quickly. Getting technical support can be a little slow. I have not found a phone number or messaging means to communicate with technical support.

Vantagens:

It works well with my Google calendar and Gmail.

Desvantagens:

I cannot seem to understand how to use the tools to do more marketing automation. I would like to send more schedule reminders. One email and one SMS.

Resposta do YouCanBook.Me

há 6 meses

Hi there Gary, we're more than happy to help you set up more automations! We also have a live chatbot - once you log into your account, you can message with the chatbot and ask to speak to a human!!! We're so happy to help you at any time. :)

Pedro
Director, Brasil
Software, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great product; support is getting worse and worse

3,0 ano passado

Comentários: Started well, but it is declining over the years.

Vantagens:

Lots of customization options, with white label options to customize the workflows for our client bookings.

Desvantagens:

Recently the support is always busy, and they always take days to WEEKS to reply our emails. Just today our integration broke, it's a bug on their side due to a parameter they changed, and there is no urgent help line support, no way to get back to them and support via email is just too slow.

Gary
Career Ownership Coach, Canadá
Formação profissional e coaching, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Helpful Service

4,0 há 7 meses

Vantagens:

Clients, etc. can schedule appointments through a link at their convenience

Desvantagens:

Does not integrate as well as desired with Google calendar

Resposta do YouCanBook.Me

há 7 meses

Hey Gary, Thank you so much for taking the time to review us! I would really love the opportunity to help you set up your Google Integration in the way you'd like it to function! Do feel free to reach out to me personally and I can get you some assistance. :) [email protected]

phuong
CSM, Canadá
Software, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Useful scheduling program

4,0 há 7 meses

Comentários: Decent. Overall, more pros than cons. Looking forward to more innovations.

Vantagens:

Easy to setup. Integrates with Google Calendar and Zoom. Real time updates.

Desvantagens:

For years I've been requesting the option to show a calendar-view and hide all booked slots. Instead of that, we get a list of open slots. This isn't a con per se. It isn't exactly what I wanted either but close enough.

Resposta do YouCanBook.Me

há 7 meses

Hey there Phuong, thank you so super much for your review, it means the world to us. I'm glad our current calendar view is closer to your dream come true, and we hope that we can be your scheduling fairy godmothers and keep creating more updates to make your scheduling life easier!!!

Jason
Career Ownership Coach, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

I would recommend

5,0 há 6 meses

Comentários: Great experience, ease of use and communication with clients.

Vantagens:

Ability to communicate with clients throughout the booking process, along with reminders.

Desvantagens:

I would like if there was an update all to all the calendars if you would like to do so, so you don't have to update each individual calendar with certain changes.

Resposta do YouCanBook.Me

há 6 meses

It feels like it's Halloween and Jason just gave us the ~~full sized chocolate bars ~~. This review is so unbelievably appreciated that we're getting a sugar rush just reading it! On a more serious note, that suggestion is brilliant Jason. Absolutly noted!!!!

Kim
Coach and Educator, EUA
Formação profissional e coaching, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

You Can Book Me Review

5,0 há 7 meses

Comentários: Very happy and pleased with it. Helps me to stay efficient.

Vantagens:

The ease in scheduling. It helps me to work with clients while giving other clients to book without me having to do it.

Desvantagens:

NA. There isn’t anything really that I don’t like about You Can Book Me.

Resposta do YouCanBook.Me

há 6 meses

Hey Kim - it feels like it's our birthday and this is the best possible present we could receive! This is our birthday wish come true! If we could ever do anything to support you even further, just say the word!

Jeff
Owner, EUA
Serviços ao consumidor, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

My YCBM Experience

5,0 há 7 meses

Vantagens:

I like that YCBM is easy to use for me and my clients.

Desvantagens:

No real issues at all at this point. I find it integrates into my business nicely.

Resposta do YouCanBook.Me

há 7 meses

Thank you so very much for your review Jeff, it's so incredibly appreciated! Sending you the most epic of high fives!!!

John
Career Ownership Coach, EUA
Emprego e contratação, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great tool that saves me tremendous time in scheduling, rescheduling and reminding clients of appointments and upcoming agendas

5,0 há 7 meses

Comentários: Positive! ENHANCEMENT REQUEST: it would be great if settings on the YCBM Booking Page and/or 'appointment type' could determine the COLOR of the meeting booked Google Calendar.

Vantagens:

Great tool that saves me tremendous time in scheduling, rescheduling and reminding clients of appointments and upcoming agendas

Desvantagens:

That when I'm booking an appointment on someone else's Calendly calendar, I cannot overlay my YCBM calendar on top of that to choose a mutually free time.

Resposta do YouCanBook.Me

há 7 meses

Thank you so incredibly much for your review John - your suggestion feels like an uber-organized-calendar dream come true and we've definitely noted it! Your review means the sun, moon and stars to us! Thank you so very much!

Janis
Psychologist, EUA
Formação profissional e coaching, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Optimal Organization

5,0 há 7 meses

Comentários: It's been much more productive since I began paying for the basic service. I am a small business, and the minimal add-ons suit me well.

Vantagens:

Easy use of a link to connect to my calendar. No phone tag or email threads to figure out a convenient time/date to meet. I can set up four different types of appointments for different durations to meet the needs of the various work I do.

Desvantagens:

Clients that don't use the same calendar that I do (google) often have difficulty finding the invitation.

Resposta do YouCanBook.Me

há 7 meses

Hey Janis, your review is LEGENDARY. EPIC. AWESOME. It genuinely means so much to us. Sending you the biggest of high fives!!!!

Leanne
Teacher, EUA
E-Learning, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent Tool for Building Schedule!

5,0 há 5 anos

Comentários: This program is my go-to for creating booking slots, setting up meetings, and building my schedule each week. Without this program, setting up my monthly meetings (I often have at least 60-70 in a month) would be a disaster. It is worth paying for premium access, and you will find your day-to-day scheduling needs are met!

Vantagens:

This program offers so many beneficial features, like sending reminders to clients/colleagues/students before and after a booking, setting up separate booking calendars for different needs, and requiring bookees to enter an email or phone number if you desire. I love how it connects directly to my Google Calendar, so when a booking is confirmed, the meeting shows right up on my calendar. I also appreciate how I get an email when a booking has been made, so I have notification ahead of time.

Desvantagens:

The only drawback to this program I found is that for full accessibility, the user would need to pay on a monthly basis. I tried using the free version only for awhile and found that the limitations to this version left me needing more control over my bookings and how I set up my calendar. Because I do find this program so helpful for professional scheduling and absolutely worth the money, I chose to pay for the monthly version.

Kenya
Owner, EUA
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

YouCanBook.me is Excellent

5,0 há 3 anos

Comentários: Our previous scheduler was a terrible experience - we use a lot of options on our booking form and the client experience and our administrative experience was a huge challenge. This has made things so much easier. Our booking sheets that we print and use for service are clean, easy to read, this system sends out reminders to everyone. It's great.

Vantagens:

We are a full service food pantry and use YouCanBook.me daily as our clients book their service appointments through the system. It has been so easy to use, especially being able to manage our calendar, bookings and create customizable booking forms for each service we provide. It's been a huge help to our operation.

Desvantagens:

It would be great if there was an app for mobile and also if there was a way to aggregate client booking data into csv files.

Osman
Marketing Manager, Honduras
E-Learning, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Use YouCanBook.Me for your appointments

5,0 há 2 anos

Vantagens:

How easy is to configure and start right away, the variety of options that offers to configure the booking page and also that are fully customizable, also the permissions of who can modify the booking page comes handy so you don't have to rely just on one person managing the pages.

Desvantagens:

It could be improve the way when an account is deleted that the rescheduling of the appointment should be handled through the interface of YouCanMook.Me and not the calendar itself

Rico
Technology Supoort Specialist, EUA
Administração pública, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

YouCanBook.me, might not be "Novel", but

4,0 ano passado

Comentários: Overall, I've had a great experience with the platform outside of a few issues getting calendars to sync and a late adoption of virtual appointment integration, i.e. Teams, but beyond that, it's been a joy to use.

Vantagens:

What I love most about YouCanBook.me is that it is completely online/web-based so there is no complicated setup or deployment process. You simply pick your subscription plan, create a profile(s) and you're ready to begin scheduling out of the gate.

Desvantagens:

It can be a little lite on features compared to some other platforms I've used but if all you're looking for is a simple, effective, appointment/scheduling platform at a reasonable cast, look no further than YouCanBook.me.

Tamaz
Account, Geórgia
Contabilidade, 11–50 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Perfect. simple to use.

5,0 há 2 anos

Vantagens:

Website is quick, and easy to use. Haven't had any issues with any of the features so far. Delivers what it promises and does it well. Quick learning.

Desvantagens:

I wish that there was a way to simply book times via text

Heather
Quantum Healer, EUA
Medicina alternativa, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

I LOVE this software!

5,0 há 2 anos

Comentários: So far it has been easy to use, easy to customize for my needs, and easy for clients to use.

Vantagens:

It's just SOOO easy to use and so very beneficial in the growth and maintenance of scheduling.

Desvantagens:

I haven't found anything that I don't like about this software.

Resposta do YouCanBook.Me

há 2 anos

Hi Heather, thank you for your review! We appreciate the feedback and are thrilled to hear about your great experience using YouCanBookMe. Thanks for sharing!

Maritza
Assistant Professor, EUA
Educação superior, 5.001–10.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

All About Adaptability

5,0 há 3 anos

Comentários: I have had a great experience and have recommended this software to colleagues.

Vantagens:

Appointment scheduling has never been easier. I can sync multiple calendars (Outlook, Google, and Apple) at once, as well as have the flexibility to create multiple booking pages to fit my course and project scheduling needs. Having the flexibility to do so has been critical, especially when we went fully online last year. The other feature that I enjoy is the customization features. From sending email reminders and personalized follow up messages, scheduling has never been easier. This software adapts to your needs.

Desvantagens:

At the beginning I used a free version of the software. When I switched to the paid version, it was hard to sync my "free" scheduling page with the paid version because I couldn't locate my password or the email I used to create my original booking page. It took a little work to figure out how to receive support but I was able to get the help I needed through one of the forums. I posted my inquiry and someone from YouCanBook.me reached out to me within 24 hours to support me directly.

ZELJKA
Writing Centre Director, Irlanda
Gestão da educação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use software with a brilliant customer support.

5,0 há 4 anos

Comentários: YouCanBook.me has a brilliant customer support. I have contacted them with many issues (these issues had to do with me not understanding certain features) which were explained to me and solved within a very short time. I have felt very well supported from the start.

Vantagens:

As an administrator of the software, I can vouch that this software is extremely easy to use and it is very easy to set up, and later edit, the necessary features. There are lots of helpful videos and instructions on how to do it, too, and they are very focused, detailed, and easy to understand. However, we wanted a software that is convenient for our customers, too, especially in cases where they are not very comfortable with technology. It has proved to be very accessible and bookings can be made very easily. Visually, the booking page is is both well-designed and clear. An important thing to add - customer support is excellent!

Desvantagens:

The feature I miss the most is being able to set up meetings of different durations during the day, in one calendar. I know it is possible if the calendar is divided into sections, but I'd like to see an easy way - being able to have different meetings in one page. However, this is a minor issue.

Elizabeth
Office Administrator, EUA
Serviços financeiros, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

YouCanBookMe is a great time saver!

5,0 há 5 anos

Comentários: We looked at several different online booking services and even changed to another one briefly when we were using Office365 (YCBM did not integrate with Office at the time, unsure if they do now or not) and came back to YCBM immediately after deciding to switch back to Google Suites. The online support is very responsive, despite being an ocean away, are friendly and very helpful.

Vantagens:

Before YCBM we were booking appts manually over email of the phone. This software has freed up so much time and allowed clients to easily book appointments for the time that works best of them. I like being able to specify different notification recipients based on booking link, and the ability to have more than 1 booking link per calendar with different menu choices, delays, etc.

Desvantagens:

Most of the features work well and are useful. I would like the ability to add padding to only one end of a booking, not both sides, as when all meetings have it on both ends you end up with double padding for all meetings and too much free time that is not bookable. I would also like the ability to customize notifications based on the meeting topic.

Joe
Joe
Volunteer Coordinator, EUA
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

For those looking to have an open door policy, this software makes it easy!

5,0 há 6 anos

Comentários: Overall, I have been using this software since 2010! I love it, and recommend it to everyone in the volunteer management field!

Vantagens:

What is not to love about youcanbookme! In fact, I have recommended this software to fellow colleagues who are now using it. I was able to create appointment slots that carry over several months. I use the link provided in my email signatures and it allows everyone from upper management to my volunteers to be able to book an appointment or meeting with me. This software saves time and allows for better accountability!

Desvantagens:

This software has no cons. I have hear people complain, but that has to do with the levels. The more calendars you need to link, the more you pay. In my case, with 1 calendar it is perfect!

Caroline
Caroline
Curriculum Coordinator, Tailândia
Usuário do LinkedIn Verificado
Gestão da educação, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

You Can Book.me - fabulous for School Administrators

5,0 há 3 anos

Comentários: Quick to set up, easy to use - one place to get all appointments booked!

Vantagens:

As Curriculum Coordinator and co-administrator for class observations, this site is easy to use for both administrators and teachers. It is quick to set up, syncs with Google Calendar and sends out reminders to all involved. If you are wanting a site that is easy to use for your teachers, or any company that needs a place to have appointments, this is the one. Make sure your Google Calendar is up today, and all your current appointments will be shown as 'busy' so that you cannot double book.

Desvantagens:

We have used this 2 or 3 times over the last 6 months and I haven't yet found anything that we do not like about this software.

Catalina
Founder, Austrália
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Very happy with it

5,0 há 3 anos

Comentários: I am very very very happy and satisfied. It is visually very easy to use and understand.

Vantagens:

Easy to use, has most of the features needed, and provides excellent and rapid customer support. I love it and would like it to continue improving. The price is perfect. It is also perfect for small businesses or sole traders.

Desvantagens:

I think a mobile app is a must by now and also that it should be optimized to be seen on a mobile screen because it does not look very well yet, you know, the font, for example, needs to be reduced otherwise one paragraph ends up spread in a never-ending scrolling.

Julia
Executive Director, EUA
Educação superior, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Effective and Affordable

5,0 há 5 anos

Comentários: All academic advisors on our campuses use YCBM - students can book advising appointments online, anytime. We also utilize YCBM for students to book their orientation sessions, new student appointments, and prospective student appointments. We have been using YCBM for six years and have not considered moving to any other platform.

Vantagens:

Ability to easily customize for our different student populations, needs of academic advisors and other staff. It has increased our efficiency and productivity, and other offices on campus now also utilize YCBM. Great platform that we can also afford!

Desvantagens:

Recently removed compatability with HTML / CSS and moved to Markdown for customizing bookings. We're still able to accomplish what we need, but miss how HTML allowed us to fully customize everything! However, I imagine it's likely more user-friendly for others who did not know HTML/CSS.

Resposta do YouCanBook.Me

há 5 anos

We're delighted to hear from a user of six years, Julia, thanks for letting us know how much you and Northeastern State relies on us.

Jeff
VP of Sales, EUA
Software, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent value

5,0 há 5 anos

Comentários: Overall the benefits are great. We have reduced the amount of back and forth scheduling emails significantly. We also minimized the number of missed meetings by customers. In addition, we are able to allow new leads on our website to schedule a time immediately which increases our lead conversion rates.

Vantagens:

My customers love the interface. Also, once the product was configured properly, it has been very stable and accurate. I like the ample amount of options for customization.

Desvantagens:

There are so many options that it can be difficult to understand how to set it up correctly - especially since working within the admin interface happens so infrequently. Also, I find it very difficult to share combined calendars for multiple people. It would be great to have a semi-automated way to combine the calendars of multiple people when everyone is required for a meeting. In general, more options for combining multiple calendars would be the most helpful improvements.

Bob
Bob
Radio Talk Show Host / Podcaster / Orained Preacher / Professional Public Speaker, EUA
Usuário do LinkedIn Verificado
Usou o software para: Mais de um ano
Fonte da avaliação

I have used YouCanBookMe for over one year now. It handles my interview appointments for my podcast.

5,0 há 7 anos

Vantagens:

The ease in setting up this system to be unique just to your needs. You can input the questions asked and various categories. You can block time out of your schedule for any reason (and the reasons may show up on YOUR smart phone calendar - but just appear as "not available" to those using the software to schedule an appointment with you. The software synchs with your smart phone and calendar system. It automatically updates within seconds (typically) when a client makes an appointment request or you either approve a request or block out time (for doctor appointments, etc.). Great system - I love it! Very easy to use!