---
description: Tudo sobre Crazy Egg: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
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title: Crazy Egg - Preço, avaliações e classificação - Capterra Brasil 2026
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Breadcrumb: [Home](/) > [Software de Mapa de Calor](/directory/30977/heatmap/software) > [Crazy Egg](/software/163520/crazy-egg)

# Crazy Egg

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> Mapas de calor, gravações de usuários e testes A/B. 300.000 clientes. Ativo desde 2005.
> 
> Conclusão: 86 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa o Crazy Egg?

300.000 casos de uso exclusivos. Equipes de marketing e produtos (contexto visual rico e fácil de compartilhar). Executivos (análise rápida e precisa), pequenas e médias empresas (que precisam de ajuda para traduzir o Google Analytics.)

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.4/5** | 86 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.1/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.0/5 | Com base em avaliações gerais |
| Recursos | 4.4/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Crazy Egg
- **Localização**: Edison, EUA
- **Fundada**: 2006

## Contexto comercial

- **Preço inicial**: US$ 24,00
- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 501–1.000
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Canadá, China, Estados Unidos, Japão, Reino Unido, Índia

## Recursos

- A/B Testing
- Anotações
- Análise da concorrência
- Análise de dados de campanhas
- Análise de dados do site
- Análise de dados visual
- Análise do funil de vendas
- Análise estatística
- Análises de dados comportamentais
- Editor visual
- Gestão de campanhas
- Gestão de conteúdo
- Gravação/transcrição de vídeo
- Indicadores de desempenho
- Mapas térmicos
- Monitoramento de campanha
- Monitoramento de tempo na página
- Métricas quantitativas
- Painel
- Pesquisa e filtro
- Questionários e feedback
- Rastreamento da interação entre usuários
- Rastreamento de comportamento
- Rastreamento de conversão
- Rastreamento de engajamento
- Rastreamento de visitantes
- Real-Time Analytics
- Real-Time Data
- Relatórios de tráfego da Internet
- Relatórios e análise de dados
- Relatórios e estatística
- Scroll Maps
- Segmentação por público
- Testes A/B
- Testes multivariados
- Third-Party Integrations
- Visualização de dados

## Integrações (3 no total)

- AWeber
- Shopify
- WordPress

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software de Mapa de Calor](https://www.capterra.com.br/directory/30977/heatmap/software)

## Categorias relacionadas

- [Software de Mapa de Calor](https://www.capterra.com.br/directory/30977/heatmap/software)
- [Software de Testes AB](https://www.capterra.com.br/directory/30896/ab-testing/software)
- [Software de Otimização de Websites](https://www.capterra.com.br/directory/31557/website-optimization-tools/software)
- [Software Web Analytics](https://www.capterra.com.br/directory/30073/web-analytics/software)
- [Ferramentas de Análise de Marketing](https://www.capterra.com.br/directory/31018/marketing-analytics/software)

## Alternativas

1. [Lucky Orange](https://www.capterra.com.br/software/150695/lucky-orange) — 4.7/5 (260 reviews)
2. [Hotjar](https://www.capterra.com.br/software/163516/hotjar) — 4.6/5 (539 reviews)
3. [Tableau](https://www.capterra.com.br/software/77260/tableau) — 4.6/5 (2348 reviews)
4. [Mouseflow](https://www.capterra.com.br/software/163517/mouseflow) — 4.7/5 (122 reviews)
5. [Zoho PageSense](https://www.capterra.com.br/software/172116/pagesense) — 4.5/5 (17 reviews)

## Avaliações

### "Crazy Egg nails user experiance" — 5.0/5

> **Joshua** | *4 de maio de 2019* | Internet | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.
> 
> **Desvantagens**: There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.
> 
> Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.

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### "Easy to use and excellent Data Visualization facilities" — 5.0/5

> **Ripon** | *19 de maio de 2023* | Gestão da educação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: Crazy Egg is incredibly easy to use and does not require any coding skills to set up. It is a simple plugin that can be installed in minutes.One of the main advantages of Crazy Egg is its data visualization capabilities. It’s easy to quickly see which parts of a page are getting the most attention and which are being ignored.Crazy Egg allows me to split test our pages to see which ones are performing better. This is great for optimizing our website and improving conversions.
> 
> **Desvantagens**: While Crazy Egg is great for data visualization and split testing, it does not offer any other features. It is not a comprehensive analytics tool and does not offer any other features such as A/B testing.Crazy Egg’s reporting capabilities are quite limited. It does not offer any way to customize reports or to drill down into the data.Crazy Egg does not support mobile devices. This means that you will not be able to track visitors who are using smartphones or tablets.
> 
> Crazy Egg is one of the most affordable heat mapping tools on the market. It is priced according to the number of page views and the features included with each plan.

-----

### "Not worth your time." — 1.0/5

> **Mike** | *24 de setembro de 2024* | Software | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: Simple to use in general, but likely only because its lacking so many key features.
> 
> **Desvantagens**: It doesn't work for its primary purpose. When variations are made, the end-user sees the page load as Variation \#1, then a second or two later it swaps over to Variation \#2. Its extremely confusing and disruptive to the user experience and negates the results of any testing you might perform.
> 
> Easy to use in general, but in the end, due to the fact that the user sees the variations swap right before their eyes, causing disruption and confusion to the end-user, its completely useless. &#10;&#10;We have been in contact with their support for over 9 months now, and they admit its a problem, but have yet to fix it. They also refuse to provide any refunds when you pay for a year and their product doesn't perform its primary function in any usable way.

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### "We are able to enhanced the user experience on our website using it." — 5.0/5

> **Rezaul** | *26 de outubro de 2022* | Pesquisa | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: It continuously assists in adjusting our website to the needs of the users. This aids in accelerating our efforts to grow our business.We can use it to change or remove the website's least-used pages. Consequently, the constraints that prevent our development are removed. Based on what users clicked on the website, it produces heatmaps. I find that having a visual depiction of the user's activities is helpful.It creates a scroll map that measures how far users scroll across pages and when they get disinterested in the information. To track a website's activity, it generates Confetti and Overlay.
> 
> **Desvantagens**: Pricing package may be customized into different plan.Heatmap visualizations may be upgraded. In case of taking snapshots, some feature may be more updated.
> 
> Only a select few solutions, including Crazy Egg, offer us such interactive online analytics. As a data analyst I am satisfied with its service for our firm.

-----

### "Great product but better for the price for a small-mid sized business" — 4.0/5

> **Andrew** | *17 de março de 2020* | Software | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack.
> 
> **Desvantagens**: I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products.
> 
> Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product.

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