Avaliações do Healthie

I really love the customer support. I have often had trouble with both the application and platform

Vantagens:

I like that it is HIPAA compliant, allows features to talk with your clients via app, the billing feature is great, and I enjoy the customer service.

Desvantagens:

I think the phone application has a lot of bugs and could be much better; e.g. billing, picture edits to allow for feedback on portions (for example), it seems to crash often with my clients, as well as not offering a whole lot of social networking connection; e.g. having a Healthie RD profile and easy link to promote on IG, twitter or others. I have also had a lot of trouble with the scheduling feature; it's often that it doesn't work or sets up appointment slots that I did not want (initial consult when I need a follow up) even after following the directions.

Love Healthie

Comentários: I love having a one stop shop for clients

Vantagens:

The ease of use around client care for telehealth

Desvantagens:

Lots of changes to keep up with but also helpful

Read before using

Comentários: I’ve used over 8 ehr system in my career. I helped built the ehr system in a hospital and this is by far the worst one. Honestly it was worst than one of the free systems I’ve used

Vantagens:

It was cheap and reviews were great but their experience was contrary to mine

Desvantagens:

No support what so ever when I tried to resolve the Hippa violation. I emailed twice no response form healthie.

THE BEST OF ALL TIMES PLATFORM... HIGHLY RECOMMEND

Comentários: Generally i had the best experience using healthie
I highly recommend it

Vantagens:

It is very easy to use The user interface is very good It is pocket friendly It has fantastic customer support Ability to ask clients to track their own matrices

Desvantagens:

Sometimes you can get lost in finding information But otherwise the platform is great

Long time Healthie fan

Comentários: I've been using Healthie since 2018 and really love the platform!

Vantagens:

All in on HIPAA compliant charting system- I love that most everything is in one place and easy for me to use for sessions, charting, messaging patients, and billing

Desvantagens:

I don't dislike anything but am looking forward to the launch of new features in the future as the company grows!

Superior to other platforms

Comentários: I have received assistance promptly every time I requested help and I have not had any trouble with functionality, nor have my clients.

Vantagens:

There are a wide variety of resources and the support staff is responsive.

Desvantagens:

It is more expensive than other systems because you have to pay for various functionality separately.

Fantastic for practitioners!

Comentários: Such an amazing tool to help organize clients and their information, labs, history, and everything you need.

Vantagens:

Healthie has amazing features and a very helpful and informative email newsletter that really helps practitioners learn how to utilize all that Healthie offers

Desvantagens:

Nothing so far other than I'll always appreciate if a software was more affordable

Scheduling with ease

Comentários: Found program very good for incorporating information
Not at all complicated

Vantagens:

Ease of use. Navigating site easy to follow

Desvantagens:

No complaints. Very good program. Thumbs up

AI assistance

Comentários: Good, it makes documentation a smoother process and it organizes my notes and goals for each client.

Vantagens:

It helps me immensely charting using professional language.

Desvantagens:

The expense, i wish there was ways to minimize the expense

Run Away

Comentários: I'm glad other practitioners have had great experience with this platform, but my advice is to look elsewhere for a reliable EMR. I now use PracticeBetter which is excellent...and less expensive to boot. I haven't had one single issue since I implemented, nor have my clients. Run away. Fast.

Vantagens:

I liked the user interface. It was clean and pretty easy to navigate.

Desvantagens:

I don't even know where to begin there are so many things wrong with this platform. In my knowledgable opinion (I'm a superuser and beta tester in both iOS and Windows operating systems) this application is not even beta level. First of all, none of the forms I created worked correctly as either intake or charting forms. Some of the information my clients entered didn't save or was auto-filled and saved in the wrong places on the form. I ended up re-entering my clients' data in the intake forms myself. BIG time waster! The same for charting. I lost an entire counseling session's (that's 2 hours!) charting notes, as well as the info entered by the client. Just gone, unrecoverable. That of course, is when my clients could actually access the forms in their portal, which most of them could not. Customer service was horrible. I can wait 10-30 minutes for a response to critical problems, but not 3 days, and most of the time I was given canned responses to my questions and obstacles that were anything but helpful and certainly did not resolve anything. The Telehealth platform was also unpredictable. I could initiate video calls but clients could not join the call. Clients were unable to sign in to their portals. Just today, despite my having cancelled my subscription 3 weeks ago, one of my clients received a session confirmation email from Healthie! This platform cost me valuable time and money and, most importantly, credibility with my clients.

Improved my practice ten-fold

Comentários: Overall I have had an excellent experience with Healthie.

Vantagens:

Healthie has great customer service. They are adaptable and responsive. They continue to improve the functionality. The organizational level of membership allows for high level activities. The charting notes, programs, billing, superbills and document sharing all streamline my time and energy in my practice.

Desvantagens:

Some people find it less user friendly. It can glitch from time to time.

Review of Healhie

Comentários: Novice level; I'm still working my way around the platform.

Vantagens:

User friendly feel and functions. Simple clean design.

Desvantagens:

Customizations; I like to be able to customize more features / reports.

Commendable software

Vantagens:

They have a free starter pack. And it is convenient if you are just starting.

Desvantagens:

So for they are near perfect and I couldn't find one.

Fantastic! Made starting my own practice easy!

Comentários: It was quick and easy to use.

Vantagens:

There are so many things that I like about this software. I'll start with the photo food logging as it's key to getting results with my clients. To be able to see what my clients are eating and drinking and provide feedback directly is awesome. I also really like all the practice management features like scheduling, charting and billing. Really makes managing my own practice possible. And lastly I'm very impressed with the support. Whenever I have a question, the support team is ready and available and you can tell that everyone is very dedicated to the software.

Desvantagens:

The thing I like least about the software is the goals feature. Key to nutrition counseling and behavior modification is setting goals. I find this feature to not be very client friendly. I would like my clients to easily be able to see their goals on the phone app but it's difficult. I would also like to be able to archive goals and keep only current goals active. Because the software doesn't allow this, the goals build up with ongoing clients and it's confusing for the client to know which ones they're currently working on.

Healthie Fan

Comentários: So far, it's been excellent and I know that I can do so much more. I've just started learning more about care plans and I'm looking forward to incorporating that into my practice.

Vantagens:

The product is easy to use and customer support is excellent. I'm sure that I'm only skimming the surface in terms of functionality, but the more I learn, the more I appreciate the software and the ways I can use it to make my job easier.

Desvantagens:

I'd like to see a macro/micronutrient tracker/calculator incorporated into the software. I'm a fan of photo food journaling but gathering more detailed information from a food tracking application like Cronometer or My Fitness Pal is very helpful. It would be nice not to have to jump from application to application but that might be asking too much.

Managing my business has become so much easier since I signed up for GetHealthie

Comentários: Has saved me a lot of time which is important when running a small business.

Vantagens:

Everything in one place- charting, billing,client goals, app for meal tracking for clients, etc.

Desvantagens:

Took a little time to get used to using, but that would be the same for all companies. Staff was so helpful and answered all my questions in a timely manner. The staff always takes improvement suggestions as well and implements changes to update the software periodically.

Great all-in-one platform!

Vantagens:

I love that I am able to run my practice when I'm on the go by using the mobile Healthie app. Everything I need to run my business is within this platform (i.e., intake paperwork, charting, billing, messaging, appointment calendar, videoconferencing, etc.). My clients absolutely love the chat and photo food journaling features. They also love that all information entered into the system is secure.

Desvantagens:

Sometimes the videoconference feature does not work on my desktop (i.e., I cannot hear the client, or vice versa), however, I am able to switch to using my cell phone to complete the session.

Poor customer service, pricing unclear

Comentários: I am very frustarted with the pricing and lack of customer service.

Vantagens:

I thought it would be nice to have the client portal, journal, chatting, and customizable forms. ...

Desvantagens:

The customer service is terrible and the pricing is not clear from the start. They kept adding charges with no explanation

Doesn't Fit

Vantagens:

I've been looking for scheduling and EHR software that was HIPPA compliant and was told by few nutritionists that it is great.

Desvantagens:

The platform tells you that it's for massage therapists as well as other practitioners, BUT you have to invoice the clients. That will not work for massage therapy practices.

Customer Support

Vantagens:

The software itself is great, it has all the features I was looking for as a startup business. Mostly I’m impressed with the customer support team. I had to switch platforms due to income, but when I switched I lost all of my clients progress notes. I reached out to the support team and within a week they were able to download all of my forms and progress notes and get them to me. I also reached out for numerous other things which they were exceptionally speedy with helping out. An amazing team and an amazing platform. When I have a larger clientele I will be switching back to this platform.

Desvantagens:

The only thing I would like from this product is to add a food database for clients to track with.

Phenomenal beginning up

Comentários: Without mind think all that could be within reach.

Vantagens:

Senior individuals are continually able to grant information and give criticism. Extraordinary accommodating climate, loads of cross-correspondence, and the Shore ditch area is incredible for sure.

Desvantagens:

Generally very satisfied however web service is a little bit complex.

The ideal software to maintain your health.

Comentários: It has allowed me to keep in touch with my nutritionist, it is an ideal software for our communication.

Vantagens:

It can be used easily and intuitively, you don't need to be an expert, and you can use it from the phone comfortably, it has excellent tools and offers webinars and blog posts that are really useful to their subscribers, it allows the ideal communication between the nutritionist and his patient. Their customer support is is friendly and attentive.

Desvantagens:

The software is a bit heavy and sometimes has some errors that don't allow you to carry out the actions properly. It's expensive.

Private Practice Registered Dietitian

Vantagens:

I love the customization abilities. The ability to make your own intake forms and charting forms is a great function. I also really like that the HIPAA form was prepared for us.

Desvantagens:

I don't like that when you bill a person it shows up on their bank statement as Healthie. I wish I could customize it to say my practice name. I'd also really like to post the client packages to my website without the prices showing up.

I enjoy using the Healthie App and i've had success with it

Vantagens:

I like how many features it has and how it incorporates a lot of systems into one software. I like how it allows people to keep track of their own journaling and logging, no more paper work to keep track of.

Desvantagens:

I wish the calendar had more options almost like calendly or schedule once. I wish there was more guidance for patients on how to use the app when they get started and log in.

Healthie has been a wonderful tool to help me streamline my practice by having everything I need

Vantagens:

The customer service and ability to have everything integrated into one platform. I love the journal that allows clients to easily log everything

Desvantagens:

It does take some time to get use to and figure out exactly how to navigate everything. Sometimes I wish the way you upload an already created document was easier and can be done without asking for support