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Avaliações do ImportOmatic

Sobre ImportOmatic

O Omatic transforma dados em valor, capacitando as organizações sociais a imprimir grandes mudanças no mundo.

Saiba mais sobre o ImportOmatic

Vantagens:

We like to import ALL data from ACH deposits, from multiple revenue streams. Having IOM allows us to do that after an initial setup and some maintenance.

Desvantagens:

So far we've found the system difficult to learn. The online guide is somewhat vague and not easy to follow when you are brand new to the software.

Notas do ImportOmatic

Pontuação média

Praticidade
3,9
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,3

Probabilidade de recomendação

8,5/10

O ImportOmatic tem uma classificação geral de 4,4 em 5 estrelas com base em 116 avaliações de usuários no Capterra.

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Filtrar avaliações (116)

Jamie
Manager of Support Services and Consultant, EUA
Captação de recursos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ImportOmatic is vital for Raiser's Edge

5,0 há 7 anos

Comentários: The ability to import records into Raiser's Edge more easily and seamlessly than with any other product or Blackbaud feature.

Vantagens:

ImportOmatic is the most flexible and precise importing tool available for Raiser's Edge. It integrates seamlessly and makes possible the importation of both new and established records in Raiser's Edge at the same time. As a Raiser's Edge power user and consultant, my first order of business before beginning any major project in Raiser's Edge is to make sure I have ImportOmatic available. Beyond the base package of ImportOmatic, the ImportOmatic connector for Luminate Online to Raiser's Edge is the best connector available. I prefer to use this connector over the Blackbaud version as it is much more flexible.

Desvantagens:

I wish ImportOmatic did a better job of matching phone NUMBERS to established constituents, rather that just phone TYPES. It is my biggest aggravation with this product, and I hope it is resolved soon. I also find the address scoring feature (for matching an incoming address to a constituent's current address) annoying at times because a +4 on a ZIP code will significantly impact the similarity score between addresses, thereby requiring more "touching" of the record than necessary. That said, ImportOmatic is still way better at both of these types of processing that other products.

Josh
Database Manager, EUA
Educação superior, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ImportOmatic review

5,0 há 4 anos

Comentários: We import thousands of gifts and constituents every week with ImportOmatic. We have multiple users importing files from several different sources to add/edit constituents, process gifts, and maintain address data. We also use it for data cleanup - export data from RE, manipulate it in the spreadsheet, and then reimport it to clean up the records.

Vantagens:

We've used ImportOmatic for years to streamline our import processes - rather than having to use several different RE processes, we can use a single file and a single import process to add/update records. The ability to set up import dictionaries and use the API to manipulate the imported data is tremendously useful.

Desvantagens:

I don't have much in the way of cons. ImportOmatic does a great job of addressing some core weaknesses of RE. It's allowed us to function with RE without having to maintain our own custom solutions.

Resposta do Omatic Software

há 4 anos

Hi Josh, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Candace
Database Administrat, EUA
Hospitais e Saúde, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Usability

3,0 há 4 anos

Comentários: The Omatic trainers and customer service teams are amazing. They're super quick to respond to cases and easy to work with, in general.

Vantagens:

We are so appreciative of the Profiles we were able to build during our training sessions. These have helped us immensely when pulling into RE event registrations or donations from our website.

Desvantagens:

We are finding that there seems to some gifts that don't import through from our website and sustaining gifts are also hit-or-miss whether they're pulling through correctly (or at all). We continue to work with Customer Support to try and identify these issues and resolve them as quickly as possible.

Resposta do Omatic Software

há 4 anos

Hi Candace, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Christian
Director, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Omatic makes things much easier!

5,0 há 4 anos

Comentários: My overall experience with Omatic is great. It's a timesaver and a tool that contributes to my efficiency.

Vantagens:

Omatic has helped me import data into our database in the most effective and efficient way. With the setup of their Profiles/Templates for recurring imports, I can't express how much time it has saved me! My productivity has increased substantially with ImportOmatic and I'm able to focus more on fundraising.

Desvantagens:

This is a powerful tool and with that comes a lot of options that at times can be overwhelming. Luckily, their support team is great and able to assist in a timely manner.

Resposta do Omatic Software

há 4 anos

Hi Christian, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Donna
Donor Database aManager, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Indispensable Tool

5,0 há 4 anos

Comentários: We've been able to achieve our goal of having ALL gift data recorded in Raiser's Edge, not just names and totals. With events of $3 million, it's essential to use this data for more than just the recording of gifts. It's used to import team, participant and area info from Classy which helps us in too many ways to list.

Vantagens:

We like to import ALL data from ACH deposits, from multiple revenue streams. Having IOM allows us to do that after an initial setup and some maintenance. It would be time-prohibitive without the tools.

Desvantagens:

I would like to be able to add to the dictionary on-the-fly.

Resposta do Omatic Software

há 4 anos

Hi Donna, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Iris
Constituent Reporting Analyst, EUA
Educação superior, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use for non-technical user

5,0 há 4 anos

Comentários: I'm very satisfied with Import Omatic. It works well with RE/NXT. Although there is already a RE Import in the database version, Import Omatic provides a more flexible and easy to use for any non-technical user.

Vantagens:

It is a great a great platform for RE and NXT for data import. Our department relies on Omatic daily. The best part is the customizable set up on different module to check duplicates. Duplicates is always the issue in our database. The data dictionary and static field can be re-used and cut our development time half every time we create a new job.

Desvantagens:

Automation in RE desktop version is not available.

Resposta do Omatic Software

há 4 anos

Hi Iris, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Avaliador Verificado
Usuário do LinkedIn Verificado
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

ImportOmatic Makes Batching Easier

4,0 há 6 anos

Comentários: I love it and recommend it. It makes using Raiser's Edge much easier and is a tremendous improvement over Raiser's Edge import.

Vantagens:

I love the review of constituent records vs incoming information and the ability to make very specific changes to records before committing import. It's much easier than reviewing record by record in Raiser's Edge batch and going through at least 2 tabs per record. It also makes it possible to edit a batch in a spreadsheet or other database software vs using Batch.

Desvantagens:

Some of the updates caused a loss of attribute information or the need to create more than one profile, but it seems like these unexpected outcomes are corrected in later updates.

Avaliador Verificado
Usuário do LinkedIn Verificado
Educação superior, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ImportOMatic for Raiser's Edge

4,0 há 6 anos

Comentários: ImportOMatic and Omatic Softwares are valued software providers that have reduced our processing time. The ease of use has allowed us to widen the scope of data that we include in our Raiser's Edge database.

Vantagens:

Works seemlessly with Raiser's Edge. The duplicate search features and dictionaries drastically reduce the amount of time spent on manipulating data sets that we are importing into our database.

Desvantagens:

In interface could be more intuitive to allow for less training of new users.

Katherine
Database and Event Software Manager, EUA
Usuário do LinkedIn Verificado
, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

We have been using IOM for 6 years now and have loved how easy it makes transferring data by import.

4,0 há 7 anos

Comentários: The ease of use, fantastic support, and ability to move data in and out of my database with ease.

Vantagens:

I love that if I can get the data in a .csv, I can get it into my database. The opportunities are endless.

Desvantagens:

Sometimes trying to figure out error codes and what they mean can be hard, but support is always there to help.

Avaliador Verificado
Usuário do LinkedIn Verificado
Educação superior, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Powerful tool

4,0 há 6 anos

Comentários: Omatic helps us uploade data from our Phonathon software to RE every day. We can now bring in our new student record into RE in weeks rather than months

Vantagens:

It provide us with the ability to automate many of our import needs

Desvantagens:

Some of the options are not as intuitive as one would think

Kim
Director, Shared Services, Canadá
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

If you have RE - then you NEED to have Omatic

5,0 há 4 anos

Vantagens:

Importomatic is the single most important third party upgrade to RE. Simple to use - it has saved us thousands of hours in importing and has helped tremendously in keeping our database clean.

Desvantagens:

Setting up configuration files can be tricky and you really need to know what each type of import needs in terms of required fields.

Resposta do Omatic Software

há 4 anos

Hi Kim, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Anne
Development Associate, EUA
Telecomunicações, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good product

5,0 há 4 anos

Comentários: Pleasant

Vantagens:

I like that it really saves me time. I spend less time each day matching records up than I would without omatic.

Desvantagens:

I wish that it could match up non-exact addresses, but I know there are limitations with that.

Resposta do Omatic Software

há 4 anos

Hi Anne, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Milly
Advancement SErvices Co-ordinator, Canadá
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Useful but at times frustrating

4,0 há 6 anos

Comentários: Importomatic is definitely a help in getting masses of data into our database. However, it is clunky and limited, without the ability to tailor it to our specific needs.

Vantagens:

It does what we need - enables mass import of large quantities of data

Desvantagens:

It's inflexible - we have to do a lot of workarounds to make the data fit Most frustrating - every time Importomatic makes an update, we have to re-map EVERY profile, which is time consuming and frustrating (especially when updates are too frequent) and also means that sometimes things are missed and profiles are not importing everything we thought they were. It needs constant review and work, which again is time consuming and open to errors.

Sudha
Database Coordinator, Austrália
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Software

4,0 há 4 anos

Comentários: Great

Vantagens:

Easy to use and is an excellent data migration tool.

Desvantagens:

Mapping fields differently labelled to the original record fields.

Resposta do Omatic Software

há 4 anos

Hi Sudha, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Beth
Donor Relations Coordinator, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Cutting out the Middle Man

4,0 há 4 anos

Comentários: Everytime I have reached out for help I've been pointed to addtional resources, which is helpful.

Vantagens:

I like that this was already a partner with Raiser's Edge and the designers had a good understanding of data mangement and the Raiser's Edge. With training I've been able to utilize omatic to import info into RE and create new imports.

Desvantagens:

There are so many nuances and details. It would be nice to be able set defaults, like anytime a zipcode is imported it is the end result is the same no matter the import.

Resposta do Omatic Software

há 4 anos

Hi Beth, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

John
IT administrator, Reino Unido
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excellent tool to import at speed

5,0 há 6 anos

Comentários: Partially matching data can be processed at speed with much more acuracy now. So our company is able to create less duplicates going forwards.

Vantagens:

Most like the wide range of fields that can be mapped in virtual fields to get the data to appear with all the trimmings we like in our database. I like the dictionary function that can be based on text or more advance regular expression converting.

Desvantagens:

Setting up the import profiles can be a lot of trial and error. If I could improve one thing it would be to test run the profile as you craft the dictionary or expressions. On the address block is used as a % match. Would be nice if the whole address was considered in the matching.

Krystal
Senior Database Administrator, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Wonderful experience using this software.

5,0 há 7 anos

Vantagens:

The profile creation is pretty much seamless. I prefer using ImportOmatci versus the classic RE import option.

Desvantagens:

I wish support had a chat option- creating a ticket is often not the option best suited for my needs at times.

Resposta do Omatic Software

há 7 anos

Hi Krystal- Thank you very much for taking the time to respond. We are thrilled you've had a great experience with ImportOmatic. Our Customer Support team is always interested in making our clients lives easier. They have some great things on the horizon for 2018! Thanks Marcia Hightower Customer Success Manager

Mike
Development Database Manager, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Makes life so much easier

5,0 há 4 anos

Comentários: Omatic allows you to do so many things that yes you could do otherwise (for the most part) but it would take a significant amount of time, in other words the time savings have been significant.

Vantagens:

Omatic makes dealing with getting data into Raiser's Edge so much better. The interface is fantastic to use compared to the import tool that comes stock with RE and it is quite intuitive. We recently expanded our services with Omatic to include their Luminate Online connector for RE and we are very excited to begin using it.

Desvantagens:

Honestly I have no cons personally. It provides so much for your money that I am more than satisfied with our choice of using Omatic!

Resposta do Omatic Software

há 4 anos

Hi Mike, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Linda
Customer Service Rep, EUA
Pesca, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

NDA Omatic Renew

4,0 há 4 anos

Comentários: I am pleased with Omatic.

Vantagens:

it was easy to navigate once I learned the software.

Desvantagens:

I feel that it has all the features that we need.

Resposta do Omatic Software

há 4 anos

Hi Linda, thanks for leaving us a review! We are glad that you're pleased with your experience both with our products and support staff. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.

Tom
Tom
Senior Director of Advancement Services, EUA
Usuário do LinkedIn Verificado
Educação superior, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

ImportOmatic is an essential piece of software for anyone organization that uses Raiser's Edge.

4,0 há 7 anos

Comentários: By using ImportOmatic we're able to save an incredible amount of time during our regular imports and we've had a few cases where we could ONLY import data into Raiser's Edge with ImportOmatic. It improves our data consistency and accuracy by automatic scrubbing and correcting the imported data in order to fit our needs and wants. It's a *must have* for every Raiser's Edge institution.

Vantagens:

The software makes importing data into Raiser's Edge much easier and provides a ton of different data scrubbing and logic options. The various functions can end up saving an organization hours, if not entire days of work, depending on their import needs and data file. When we've had questions or suggestions they've quickly been addressed and new functions are being added all the time.

Desvantagens:

This is a serious data import program, so with that comes a certain amount of complexity. It takes a while to get the gist of how it all works and navigating through the various menu systems and options can be a little daunting at first.

Erin
Database and Registration Coordinator, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Not as "omatic" as I'd hoped

3,0 há 6 anos

Vantagens:

The customer support was the absolute best consultant. They were very knowledgeable and always willing and available to train and troubleshoot. She was the best part of our experience with Omatic.

Desvantagens:

It's not as automatic as the title leads to believe. There is still a lot of manual work and I'm not sure I'm ever using it correctly.

Resposta do Omatic Software

há 6 anos

Hi Erin- Thanks for taking the time to review your experience with Omatic. We value your input! I love to hear that you had an great implementation consultant. That's wonderful! However, if you are having issues with the product itself, we'd be happy to take a look to make sure you have everything set up ideally. Feel free to reach out to me at [email protected] to get something scheduled. Thanks, Marcia Customer Success Team Lead

Brandy
Database Specialist, EUA
Gestão de organizações sem fins lucrativos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Amazing product

5,0 há 6 anos

Comentários: Customer support and the knowledge the engineers have with building custom imports is amazing.

Vantagens:

The ease of use with importing vs the basic RE import.

Desvantagens:

I don't have one, it is an amazing product.

Brian
Membership Associate, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Omatic has saved me so much time in importing data, but it is somewhat confusing to get a hold of it

4,0 há 7 anos

Comentários: It saves vast amounts of time and is quite a robust operation.

Vantagens:

I love the vast amounts of data it can handle at once-- it has saved so much time in importing both gifts large and small, and constituent information.

Desvantagens:

Getting your feet wet with this software is somewhat daunting, as there are many intricacies in the software and imports cannot be reversed. It is also difficult in that some missing fields lead to constituents and gifts with information that need to be corrected.

Loual
Sr. Director of Development, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

A need for large Data transfer

5,0 há 6 anos

Comentários: Our biggest problem was handling over 100,000 new constituents each year. this streamlined our ability to quickly handle 10-20k of new people every month.

Vantagens:

I have a large amount of data being collected and Omatic solved my problem of getting the data in our RE database correctly. Besides the data it also helps with the gift processing from our Lumniate account.

Desvantagens:

Sometimes setting up the forms can be a little tricky if you are not use to setting them up.

Twila
Assistant to VP of Finance, EUA
Contabilidade, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great software!

4,0 há 6 anos

Comentários: We are getting our gifts imported from Site Stacker into Raiser's Edge. It saves time so we don't have to key them all in! We love it.

Vantagens:

Help and upfront training with the ImportOmatic staff.

Desvantagens:

We like the software. It does what we need.