17 anos ajudando empresas
a escolher o melhor software

Avaliações do Square Payroll

Sobre Square Payroll

Configure toda a equipe: funcionários, contratados ou ambos com Square Payroll.

Saiba mais sobre o Square Payroll

Vantagens:

It is so easy to use, everything is online, it is inexpensive.

Desvantagens:

For me as a new business owner it kept kicking back my federal tax ID number as the wrong one. I didn't know what that was about and entered it nearly 30 times.

Notas do Square Payroll

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,5
Relação qualidade/preço
4,6

Probabilidade de recomendação

9,0/10

O Square Payroll tem uma classificação geral de 4,7 em 5 estrelas com base em 611 avaliações de usuários no Capterra.

Você já usou o Square Payroll antes?

Compartilhe suas experiências com outros compradores de software.

Filtrar avaliações (611)

Chandra
Chandra
Owner, EUA
Usuário do LinkedIn Verificado
Cosmético, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Payroll Basics Covered

5,0 há 3 anos

Comentários: Other than the additional Square account, I am/was super happy with the software. Perfect for startups and small businesses. I highly recommend!

Vantagens:

I loved that this was plug and play ready, user friendly and made payroll less of a headache. Tracking hours, schedules and pay was extremely easy and they handled all the government paperwork after set up. Reminders were super helpful and I never missed payroll deadlines.

Desvantagens:

I didn't like that I couldn't activate previously canceled plans. Since the pandemic caused me to temporarily shutdown I had to cancel the service to save the monthly fee. I was super disappointed that I had to create a NEW Square account just to get access to the plan again. In doing so, I had two locations, two Square accounts and double the headache of managing. Honestly this was one the biggest reasons I decided to switch to Zenoti to streamline everything into one account and make management easier.

Shannon
Operator, EUA
Restaurantes, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Square Payroll is perfect for my small business

5,0 há 2 anos

Comentários: It's a fanstastic and solid product. I've used square payroll for over 7 years after using several other services like Quickbooks, paychex, ADP and nothing beats it in terms of price and quality.

Vantagens:

We use square for our POS, scheduling employees, and payroll. It's a fantastic all in one product for a small business.

Desvantagens:

I've used so many other products and I don't find anything about this one I don't like or that I feel like it needs in addition to what it already provides.

LORI
Member, EUA
Alimentação e bebidas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

If you cancel their service...BEWARE!

2,0 há 6 anos

Comentários: I will be looking for a completely new POS system as well as processor as this situation has left my small business in a bind halfway through January 2019.

Vantagens:

The software itself is fairly easy to utilize; however, if you happen to cancel your subscription beware as you will be on your own. I had reorganized and changed entities therefore, cancelled my Square subscription. When changing entities I acquired a new EIN for the LLC. Square has refused to provide W2's for my employees for the 2017 tax year for the Sole Prop EIN in which I used for the business while with Square. After several emails back and forth I just received confirmation that Square will not be completing W2's for my business as I cancelled my service.

Desvantagens:

Customer service is extremely difficult with square as a whole. If you have any type of problem you will pretty much be on your own to research the internet or review conversation on the forum.

Barbara
Owner, EUA
Contabilidade, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Our 100% Go-To payroll software!

5,0 há 2 anos

Comentários: We have tried other payroll programs and always come back to Square!

Vantagens:

So quick and easy to use. Set up is quick and easy! Reports are perfect! Payrolls are always timely and accurate. Agency reporting at state, local and federal level have always been accurate and timely

Desvantagens:

WE NEED AN ACCOUNTANT LOGIN FEATURE!!!!!!! Need a way to customize the weekly summary to load into the client bookkeeping! One sheet that explains the Federal and local withholdings for bookkeeping purposes. For example (a breakdown of EMPLOYER FICA and Employee Fica, Federal unemployment, State unemployment and state withholding need to be printed on the summary sheet)

Shawn
Owner, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Square Payroll is Great

5,0 há 2 anos

Comentários: It's accurate, easy and makes Payroll fast.

Vantagens:

Square Payroll is fast and easy to use and it works.

Desvantagens:

It takes 4 days after processing payroll to get employees paid. However, you can apply to have that shortened to 2 days.

Alma
Owner, EUA
Música, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Square Payroll Services

5,0 há 3 anos

Vantagens:

I love Square Payroll Services. They take care of all the paperwork allowing me to manage my business.

Desvantagens:

I love this software and I plan to keep using it for many years.

Neil
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Super Easy Payroll and Worker’s Comp solution

5,0 há 3 anos

Vantagens:

Extremely easy to run bi-weekly payroll. All reporting is handled for you.

Desvantagens:

It’s a little on the expensive side, hold times for support can be a little long but my questions have always been answered quickly enough.

Nicole
Chief Administrative Office, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Square Payroll Experience

5,0 há 3 anos

Comentários: I have had no issues with square payroll. All steps are timely with accurate calculations and filing of forms.

Vantagens:

I appreciate square payroll reminders, ease of use, importing of time cards, calculations, etc. The set up makes it easy to use and follow.

Desvantagens:

I have experienced no issues at this time.

Kayla
Small business owner, EUA
Construção, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Saves my life

5,0 há 2 anos

Comentários: My business went from being such a hassle to making it enjoyable.

Vantagens:

It makes my life and business functional.

Desvantagens:

Nothing i love this software and everything about it

Cham
Owner, EUA
Construção, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Excellent once you get the hang of it

5,0 há 5 anos

Vantagens:

Square Payroll was easy to set up, and adding new employees is a very simple and fast process. Our employees have an online portal where they can edit their direct deposit details/address/withholdings/etc. As the administrator I'm able to import their hours from third party programs as well (currently using T-Sheets) The deadlines to submit payroll are clearly displayed, as well as the window of time when you can cancel or edit a submitted payroll.

Desvantagens:

For our company there are multiple pay rates depending on the work (regular hourly pay, drive time, etc.) When importing from T-Sheets I have to manually go through every time entry and specify what pay rate will be applied to each shift for every employee. It's not possible either to change how direct deposits are labeled on the employee's bank statement. Instead of having my company name listed it just shows "SQUARE PAYROLL"

Francel
Owner, EUA
Construção, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Square Payroll

5,0 há 3 anos

Comentários: I am able to make Square Payroll our one stop shop. It files and pays our quarterly taxes, W-2's, Worker's Comp Insurance, Employee Benefits, and Wage Garnishments.

Vantagens:

Square Payroll is super user friendly. It has a ton of features we use such as time tracking, direct deposit, and benefits.

Desvantagens:

I would prefer if we could change the cut off day time to a day later in the week but still allow for Friday direct deposits. Currently the cutoff is set to 11pm on Monday for a Friday direct deposit. Mondays are always super busy for us and there are many times I am unable to get payroll in on time, resulting in me having to write checks.

Richard
Owner, EUA
Alimentação e bebidas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Square Payroll

5,0 há 3 anos

Comentários: I run my payroll on a bi-weekly basis. The use of this software means that I do not have to worry about filing the various and sundry state and local tax statements quarterly and annually. This is done automatically. I also do not have to figure out the various taxes to be withheld. The software does it. Although I have a small business, I can run payroll in less that five minutes. It doesn't matter if I am in my high season, or my low season, it takes the same amount of time because of the integration.

Vantagens:

I own a small gelato shop. I use Square as my POS, my time card system and for my payroll. The integration of the products is seamless. The time card system allows the employee to clock in and out and that time flows right into the payroll. The time card system also allows me to add a lunch break or correct a timecard if someone forgot to clock in or out. The flow from timecards to payroll is a click of the button. The payroll system also allows for individual benefits, both pre- and post-tax and both hourly or salaried employees. The taxes are paid by Square and are calculated and paid on-time, removing a big headache for me. The tax reports are easily accessible and can be downloaded for those time when they are needed, like for PPP or other loans.

Desvantagens:

The only time that I have had to call support was to find out how to put in a post-tax benefit. That was not intuitive in the software, but very easily done once you knew which button to click.

Mark
Lawyer, EUA
Escritório de advocacia, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Love it

5,0 há 3 anos

Vantagens:

I love the ease of use and the affordability.

Desvantagens:

Better access to customer service. They seem focused on their retail cash register service than payroll.

Donette
Owner, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

Square itself has been easy to use and mostly reliable.

4,0 há 7 anos

Vantagens:

The software is simple and pretty easy to use. Customer service is pretty strong and helpful with the exception of the payroll department.

Desvantagens:

The fact that an apple update, in which we couldn't control if the iPad updated EVEN when we had it set to "do not automatically update," completely messed up our system for a couple weeks was very inconvenient and was a total hinderance on our business. We had to wait for that second apple update to fix the issue but in the mean time we could't print receipts, use the reader, or open the drawer. It seems that Square should have made some kind of correction or glitch fix in the mean time to help their users continue using with ease. Also the system has gone down completely in the past, and even though you all apologize... it still puts our business at risk when we can't complete transactions, harming our customers and our reputation. We should have been compensated for all of the trouble that we faced. For payroll, it is extremely frustrating to not be able to talk to a live person when we have questions or issues. The customer service in the payroll department is not good.

Marisol
Owner/Hairstylist, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

Over all good, easy to pay employees.

5,0 há 7 anos

Comentários: Easy to learn and use

Vantagens:

Easy to use and customer service is always willing to help but at time since they don't use the products. Some questions are hard for them to answer, giving a text book answer and not fixing the problem. Even though they were ready and willing to help in every way. I have called multiple times and have had great experiences with staff.

Desvantagens:

Easier way for a receptionist to ring out different employees to lessen any mistakes, when pulling reports. Or..... giving an option to change service provider when pulling reports, if a mistake is made. Sometimes making the report irrelevant having to manually add all service and retail because something was rung up under an another employee. When paying employees commission a mistake can create tension. Ringing out you can not make any mistakes without voiding the transaction. when the only mistake was it was under a wrong employee name.

Gregory
Owner, EUA
Editoras, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Leave Payroll Processing to the Experts at Square and Focus on Front Line Business Management

4,0 há 3 anos

Comentários: I was an original beta client of Square when I opened my office in San Francisco many years ago. Now I live and work in Colorado and find the cross sector platforms of running a business so seamless and intuitive. Also in the age of remote working, now I do not fear hiring either 1099'ers or employees as Square Payroll serves as the HR master in compliance.

Vantagens:

For decades I have used a variety of platforms to process payroll. Since I already use Square on the frontline as a merchant services platform, it makes sense to use the payroll application to keep transactions simple and easy.

Desvantagens:

The only con that I have experienced was with a third party vendor that offered insurance services as part of the add-ons. It was a short lived and minor crisis and we have found a solution.

Keenan
CEO, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I LOVE Square payroll! No more worrying about compliance issues!

5,0 há 3 anos

Comentários: My overall experience has been awesome! Great support, fair price, easy to use and it's integrated into all of my other systems. During the pandemic, Square made it extremely easy to file for PPP loans because they had all of my financial info already.

Vantagens:

I love that Square Payroll tracks all of my employee time, can be used from any device and best of all, they file all required regulatory paperwork for me so I don't have to. Huge fan, I use it for 2 companies I own currently.

Desvantagens:

I can't think of anything I haven't liked so far...

Mary
Owner, EUA
Tradução e localização, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Phenomenal!

5,0 há 7 anos

Comentários: The benefits, saves you alot of time, money, and customer support are there when you need them, if you need them, SQUARE dashboard is so friendly user that there is no way you will need customer support.

Vantagens:

I am the owner of a small business and just recently hired a Contractor. I was so excited to find out that Square had this feature for Direct Deposit to pay the Contractor not only that but they also take care of the 1099 form as well. I have been using Square to take payments over the phone, through the Virtual Payment and my sales have increase, I love the features about sending an email to request payments and reminders, the Dashboard is so friendly user that I am able to navigate anywhere with no issues, no questions, no doubts. I love the people behind it for making this process way to easy for people like me that hate complications. Thank you, Square. No one competes with you. I love you!

Tiffany
Owner, EUA
Alimentação e bebidas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Payroll or bust!

5,0 há 6 anos

Comentários: Square Payroll is amazing as they file my quarterly payroll taxes for me. It is very easy to log on to squareup.com and check my analytics for payroll immediately. Very user friendly! Highly recommend.

Vantagens:

Let's face it. As a business owner, we need to have payroll. Forget writing hours on paper (and searching for it later)... Square payroll is easy to read, reports your labor cost right there for you, shows employee break times, etc. I couldn't live without it!

Desvantagens:

Quite honestly, I've used it for two and a half years, and I have nothing to complain about!

Cynthia
Owner, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

ease to use, all in one, responsive

5,0 há 7 anos

Vantagens:

Most of my small business POS and payroll tasks can be handled with this one system. There is a lot of flexibility to match the system to my business specific categories, product lines, items and variations.

Desvantagens:

Lack of automating conversion of information from this to quickbooks. Returns/exchanges Library organization limitations - you put what is a priority to you at the top instead of what is a proirity to me. Square Gift cards are too expensive to use.

Justin
Owner, EUA
Varejistas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Has some bugs

3,0 há 7 anos

Comentários: Easy to track sales

Vantagens:

Consolidating sales in a user friendly way. Easy to use when system is actually working. Compatible with iPad.

Desvantagens:

Constant updates without any warning, leaving us having to switch over to PayPal here register app to process sales while square is down. Also constant connectivity issues with the chip reader causing a bit of embarrassment when customers watch us have to insert and swipe their cards several times thinking we are double charging them.

Laura
Owner, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Love it and need it

5,0 há 3 anos

Comentários: It has been easy to use and inexpensive. I love it!

Vantagens:

Square provides us with payroll and credit card processing. Without them I do not think we could afford to have employees. The fact that they do all the work for me with taxes, forms, compliance, etc. is amazing. This service has helped my business grow.

Desvantagens:

Nothing problematic, we have not had any issues with square payroll.

Serene
Serene
Professional Residential Cleaning Services, EUA
Usuário do LinkedIn Verificado
Hotelaria, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A surprise, random audit put your services to the test...Passed with flying colors Thank you!

5,0 há 6 anos

Comentários: I was recently audited by the NC State of Employment Security and passed
with flying colors because we use Square up for our payroll services.
I am busy leading my business, which means wearing many hats, and I have
always depended on Square up to file the right forms, charge the correct
rates, and pay my employees.
All I have to do is plug in the time cards each week and click the pay
button.
The surprise, random audit put your services to the test...Thank you! Sincerely

Vantagens:

Ease of use for sure, navigation, and customer support

Desvantagens:

Our team will have the same time cards...would like a feature that duplicates the time and can change the employee would be helpful

Brandon
Owner, EUA
Construção, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Product

5,0 há 3 anos

Comentários: I’ve been using Square Payroll for two years, and have yet to have an issue with it. I love it!

Vantagens:

This software is quick, user friendly and very inexpensive!

Desvantagens:

There’s nothing I don’t like about the software.

Iris
Owner, EUA
Usou o software para: Mais de dois anos
Fonte da avaliação

Good

5,0 há 7 anos

Vantagens:

Friendly to use. Easy to maintain. Allows many options, Like it in white, looks clean ( saw the new stand in black, didn't like it)

Desvantagens:

The stand is not practical for busy business. We purchased two years ago and has the problem with connection all the time. Poor design. Also, the new version is very expensive and the company doesn't take the old one to give some credit in exchange.