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Avaliações do Square Payments

Sobre Square Payments

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Vantagens:

I have used square payment for two of my online stores before, the integration process is very easy, the payment processing is fantastic and the fees is inexpensive.

Desvantagens:

You cannot change the currency once you create the customer, it's really bad because maybe the client could pay with another credit card or another currency.

Notas do Square Payments

Pontuação média

Praticidade
4,7
Atendimento ao cliente
4,4
Recursos
4,6
Relação qualidade/preço
4,5

Probabilidade de recomendação

8,8/10

O Square Payments tem uma classificação geral de 4,7 em 5 estrelas com base em 2.466 avaliações de usuários no Capterra.

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Filtrar avaliações (2.466)

Caio
comercial, Brasil
Automotivo, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Pagamentos com segurança.

5,0 há 3 anos

Comentários: Fácil para efetuar pagamentos, de grande ajuda em movimentação de dinheiro

Vantagens:

Fazer pagamentos e receber pagamentos de forma simples e rápida.

Desvantagens:

Ate o momento não tenho nada negativo para falar sobre o software.

Kate
Kate
Mobile Tire Repair, EUA
Usuário do LinkedIn Verificado
Automotivo, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Square is perfect for mobile or online businesses.

5,0 há 2 meses Novo

Comentários: What I like most about square payments is my business is mobile and I don't have a card reader so I can take payments from the app by simply and putting card number and accepting the payment. I also like how I invoices.

Vantagens:

What I like most about square payments is ease of use for mobile payments and ability to send invoices mobile.

Desvantagens:

I don't like the processing fee. But all services have a processing fee so I don't mind that it's a little cheaper than others.

Regina
Manager, EUA
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

My Business LOVED Using Square Payments to Grow My Business

5,0 mês passado Novo

Comentários: I used Square payments mostly for invoicing but I have been on the customer end of it and Loved it.

Vantagens:

I love how easy it was to use and also affordable. When my business wasn't making much, I could not afford Quickbooks and Square made doing business so much easier.

Desvantagens:

Can not recall anything I didn't like about it. It seems it isn't as comprehensive for business accounting like Quickbooks is.

Avaliador Verificado
Usuário do LinkedIn Verificado
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Hefty price tag for sleek features

3,0 há 2 meses Novo

Comentários: Square was effortless to set up and provided me everything I needed to accept wireless payments for my mobile studio. The ability to accept card anytime, anywhere was lucrative. The fees are high cost of operation are eventually what brought me away from them. For an enterprise business it would make more sense, but not for an SMB.

Vantagens:

Square payments is awfully intuitive, probably the most learnable and quick to use platform of them all. They feature native integrations to any phone or computer you use. The app can even take payments on iPhone without a POS system. It is a UI dream and even keeps payments engaging and fun. Since they are a big company they have multiple lines of support, and ever adding features.

Desvantagens:

Square payments is expensive, I would say the most expensive of them all. I only lasted 3 months using their service. I was roped in by the ability to accept tap to pay on my iPhone without the need for equipment. However, the fees per transaction were getting up to 2.75% each, with additional fees for instant deposit into bank account. On $10,000 I paid Square about $400 in fees out of my hard earned revenue.

Chris
Co owner, EUA
Atacadistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great software for the new small business

4,0 mês passado Novo

Comentários: This is great software for the begginer or someone who has a wide range of people accepting payments

Vantagens:

Ease of use and fluidity from step to step

Desvantagens:

The cost and time frame for disbursement of dunds

Mike
Mike
CEO, EUA
Usuário do LinkedIn Verificado
Fotografia, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Easy way for a business to be able to accept credit card payments

4,0 há 6 dias Novo

Comentários: Overall its the best and easiest option for being able to accept credit card payments without having to jump through a lot of hoops and these days people don't carry cash so in order to make sales you have to be able to accept credit cards.

Vantagens:

I like that I can use Square to accept credit card payments or my small business with out having to set up an account with one of the major credit card processing companies. Easy one stop shop

Desvantagens:

I dislike the cost of the tap terminals and processing fees.

Saemi
Saemi
artist, EUA
Usuário do LinkedIn Verificado
Artes e artesanato, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

it is ok to Start it open your business

3,0 há 2 meses Novo

Comentários: Its user-friendly interface and straightforward payment process have made managing transactions much easier. While the fees are higher compared to other options, it’s a solid choice if you don’t have other alternatives. Its popularity and reliability make it a trustworthy option.

Vantagens:

I have been using it and it has been incredibly convenient for both online and offline transactions. The platform allows me to receive payments from clients seamlessly, without the hassle of complicated options. Its user-friendly interface and straightforward payment process have made managing transactions much easier.

Desvantagens:

the fees are higher compared to other options, which is a significant drawback. After a few years, I switched to Venmo for a more cost-effective solution.

Jonathan
Owner, EUA
Hardware, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Good payment method for my store.

5,0 mês passado Novo

Comentários: Sl far is good, as long as they don't raise the percentage on transactions it should be good

Vantagens:

I can create my store, my website, my products for a website or a terminal. it has a lot of things and especially i can apply for the debit card so i can use the money right from square.

Desvantagens:

percentage is too high on payments. You cant do direct deposit in to that debit card.

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Square makes payments simple!

5,0 há 3 semanas Novo

Comentários: It makes accepting payments from customers so much simpler. No more checks or long invoices when you use this product.

Vantagens:

I like that you can take the portable device anywhere and accept payments. Not many people carry checks anymore!

Desvantagens:

The price for the device was a little costly but worth it when you utilize it frequently.

Emma
Cook, EUA
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Smoked up bbq

5,0 mês passado Novo

Comentários: When me and my family cook for the bbq fest we sell are food and square has always been so handy and very reliable

Vantagens:

Square payment is the best most reliable way to get paid on a job

Desvantagens:

I have had absolutely no dislikes with square payments it is absolutely great

Avaliador Verificado
Usuário do LinkedIn Verificado
Automotivo, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use payment system

5,0 há 4 semanas Novo

Vantagens:

It is easy to use and was easy to set up/show other employees how to use it. Pricing is very clear.

Desvantagens:

It's hard to get in touch with the support team

Shannon
Graphic Designer, EUA
Design gráfico, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Grow your business quickly

5,0 há 5 anos

Comentários: Square eliminated the need for costly card readers from a bank. The invoice feature allowed you to add clients and track when/if an invoice was paid. Overall, Square is an amazing product that is very versatile and a small business hero.

Vantagens:

Square allows you to take secure payments anywhere. No start-up cost and low processing fees. They also offer a desktop ‘register’ that doesn’t require any software to be installed. Square gave us a professional way to take sales in the field because it eliminates the need for cash payments and gives your customers ease-of-mind when dealing with a start-up. It also provides analytics so that you can track the amount of money you have made and compare that to sales during another time-period. The invoice to email feature was also a time-saver.

Desvantagens:

The pre-determined processing term for funds to be released. You could utilize the paid-for early processing feature but, as a start-up, this was often out of reach. We used this service to take deposits to order client-specific materials so this additional processing time made it difficult to plan projects on occasion.

Cornelia
Owner, EUA
Cosmético, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The best in the town ( market )

5,0 há 5 anos

Comentários: Very easy and have access to lots of account futures and perks. We have dedicated Android device that work perfect. Very happy with Square POS.

Vantagens:

We are using this software probably 4 years now, without any any problem. During the time we use different devices and works 100%, without any glitch. Square support was helping us few times to make the tings right and we are very happy in their professionalism and security of all the system. Ohh, yea on this days the security is very important in any business when you work with Credit Cards and money. They are on the top of the game. We try few times other merchants to reduce the fees, but get back to Square for the great service and support.

Desvantagens:

Not real any, If the swap fees would be little lower than 2.75% probably will be great. But hay! prefer service and security first. Very important for our clients and us.

Avaliador Verificado
Usuário do LinkedIn Verificado
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I Recommend Square to Everyone

5,0 há 4 anos

Comentários: First of all, I feel like Square listens to its customers and really wants to understand what features they need and how they need their software to work. They have forums and support and use the information acquired from this to improve their product features regularly.

Vantagens:

Square is a really amazing credit card processing, payment gateway, invoicing, booking, and product inventory management option for small to medium size businesses. The value of everything they provide for your to help run your business, beyond just credit card processing, is unmatched. While you are getting a very competitive processing rate, they offer you all of these other tools to run your business mostly for free. They also integrate with 3rd party applications in case they are missing a feature you need. The booking capability alone is worth the credit card processing fees you're paying.

Desvantagens:

There are a few limitations to some of the applications they offer but it's hard to complain because they are free AND they are constantly listening to their customers to make improvements on those applications. They do charge more if you want to keep your customers credit card on file for automatic payment or recurring billing which in my opinion is counter intuitive and unfair to the businesses using them because technically it means more easily processed payments they are making money on and it's not costing them any extra to process a card already on file. You are basically paying extra for the convenience.

Robert
Owner, EUA
Saúde, bem-estar e condicionamento físico, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Square is a great option for businesses with mid to lower volume credit card payments

5,0 há 5 anos

Comentários: Square allows us to process credit card payments without having to pay a monthly fee, and the amount we pay is a fixed percentage of credit card receipts. They are a pleasure to use.

Vantagens:

Square sets up quickly, is easy to configure and add items and service to, and produces excellent receipts for the customer. It also integrates into Quick Books for easy importing of transactions.

Desvantagens:

Occasionally, the card reader has problems connecting to the iPhone we use as a terminal. Even more occasionally, the phone has problems reading from the credit card swipe reader. I'm honestly not sure if this is a Square problem or an iPhone problem. It's not frequent enough to complain about overall.

Debbie
Owner-Teacher, EUA
Música, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

I’m a Piano Teacher, Not an Accountant

5,0 há 5 anos

Comentários: I’ve been with Square for several years, since I started teaching piano as more of a full-time profession instead of a side hobby, and overall, I’m VERY happy with them! I’m not an accountant, nor do I want to spend lots of time on the admin/financial side of my business; Square has just enough customization options and report capabilities to keep this Creative happy. I know there are cheaper payment processors out there, but I really enjoy the ease of use that Square provides along with the brand recognizability.

Vantagens:

Recurring billing and automatic reminders, all the way!! Saves me so much time & energy in sending out invoices each month to my 30+ piano families. I’m not sure why I used to dread sending out invoices each month, as it means I’ll get paid. But I very much dreaded it, and would drag my feet in sending invoices. With automatic recurring billing, I set it up once (very simple to do) and I don’t have to think about it again, until I get the email confirmation that all the invoices have gone out. Then I think about it again when I’m notified that the invoices have been paid (the best!;).

Desvantagens:

I SO wish I could set up and send invoices in bulk...just create a template, enter a list of email addresses, and hit send. It’s not at all difficult to create and send invoices, just a little time consuming on the front end when each one has to be set up individually.

Daniel
OWNER / SALES, EUA
Seguros, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great Program, Great functional devises and Inexpensive

5,0 há 3 anos

Comentários: The money I have charged is placed in my account very quickly, and I get my receipt and a report after payment is received. Very awesome tracking system that I utilize for taxes.

Vantagens:

#1 Pro, Inexpensive, besides paying for the devices, $10 for the plugin square, $50 for the wireless multi-capable card insert device, which is less than what Merchant services charges you to rent their device monthly or purchase the fees are the same as any and every credit card fee. that is my only expense after the devices are purchased. In addition you download the app to your phone and you don't even need the device, you will lose 1% more but that is still inexpensive.

Desvantagens:

to be honest I do not have any real concerns, the only think that crosses my mind is, what happens if i lose the wireless device, does it save any info on it that can be hacked.

Karen
Ownwr, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Square Payments Has Huge Productivty Advantage

4,0 há 3 anos

Comentários: Think fees for things for each transactions and reinstate payments over time option

Vantagens:

Love how easy it was to set up and begin to use to collect customer monwy for Services and Products.

Desvantagens:

Do not like swipe Rates vs key in Rates per transaction. Do not like cost of accessories, do not like small print on Smartphone Display

Jyoti
Owner, Reino Unido
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Great Option for Small Businesses

5,0 há 5 anos

Comentários: Square Payments Processing has been great for my business. The majority of clients prefer to pay by credit or debit card and most have used Square at some point so are already familiar with it.

Vantagens:

I really like that I can sell eGiftcards through the Square software so my clients can purchase via a link from my website without having to contact me. Also, that Square is compatible and completely integrated with my booking software (MassageBook).

Desvantagens:

The recent change in fees has been a bit confusing. I don't think overall there has been much of a change in what I'm paying, but I have had to pay more attention to the fee part of the transaction as it is no longer as straightforward as it previously was.

Kevin
Owner, EUA
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Excellent program for the price

5,0 há 2 anos

Comentários: Excellent. Also, great customer service!

Vantagens:

This product integrates with a few different software programs I use, making running my business and accepting payments seamless! I also like the functionality and the overall look and feel of the buy buttons I integrate into my website. Very clean!

Desvantagens:

Honestly, I can't think of any cons at the moment.

Scott
Operations Manager, EUA
Engenharia mecânica ou industrial, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Past user of Square Payments

4,0 há 5 anos

Comentários: The rates were low, the application was super easy to use and we liked it when it worked for us.

Vantagens:

The device to put on the ends of our ipads and iphones was small and easy. It was a very easy and smooth application to use.

Desvantagens:

There were times were the device didn't work out in the field for our technicians. Square could not seem to figure out a solution to the problem. They definitely did try but we continued to have issues

Lillian
Lillian
Owner, EUA
Usuário do LinkedIn Verificado
Varejistas, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Finally a Payment Processing Solution without a major learning curve, fast and efficient, solid!

5,0 há 6 anos

Comentários: I believe that Square is the best payment processing solution for small business. The rates are minimal and there's no month to month charge. Square as a company does not send a lot of emails to my business inbox. They know I can go to their site if I have questions. I absolutely love how I can have charged funds in my account within seconds of pushing a button to automatically transfer those funds to my local bank account. Customers are able to review my company after the purchase! Square has become an accepted payment processing solution with my customers who are very comfortable using it. If they've purchased from other retailers who use Square, their send receipt info is automatic. The moment you press the button to conclude the sale, those customers automatically get receipts. Square goes one step further for those of us who do wholesale as well as retail. I take Square on my phone with me into my wholesale stores. I am able to fill shelves as needed and invoice accordingly on my square payment processing app under the invoicing option. I can select terms and send the invoice to the store owner immediately as an email. No more having to worry about doing invoices after the fact. You can create invoices on the fly with Square Payments Processing! Are you a small businessperson looking for a great payment processing solution? Square made my sales a lot easier. No fumbling around to wait on the software in front of a customer. Easy, fast, reliable!

Vantagens:

Square is very easy to use! I am a soap and candlemaker who does a lot of farmers markets and shows and Square has made it very easy for me to accept credit cards on-the-go. For those who like to input inventory, you can do so at your laptop and simply select the products that customers are purchasing from your store or market stand shelves for ease of use. I prefer the option that lets me manually enter an amount. Tax is configured on a separate screen prior to usage. When entering in an amount to charge, the square app calculates the tax automatically. I really like the square payment processing wireless chip reader that allows me to accept credit cards that are chip enabled. Customers sign for their purchase and then indicate if they want to have a receipt sent to their email or their phone, an eco-friendly solution and a way my business cuts down on costs. I don't have to purchase receipt books! At the end of market, I push a button and the funds I charged are in my bank account within seconds!

Desvantagens:

Nothing. This is a win, win situation for small business!

Anne
Owner, Registered Massage Therapist, Canadá
Saúde, bem-estar e condicionamento físico, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Good things DO come in small packages

5,0 há 3 anos

Comentários: Overall, I am absolutely pleased with my decision to go with Square payments and devices. It has proven to be a powerful little tool, and has exceeded my expectations for my business and administration needs.

Vantagens:

I was prepared, with rolled up sleeves, to set up my Square devices and software, expecting snags and integration challenges. I was pleasantly surprised at how easy it was to set up and how quickly I had it up and running. The hardware is small and does not take up much space, the software is easy to manage and customize, and the reporting is always current, which is a big bonus for me. My patients have often remarked at how swift and easy it is to be processed after treatment, and the simple tap or wallet payment platform is loved by them. Especially since it is hands free. This software allows me to have things all ready for them without any wait periods. On the backend, I really am grateful for the reporting and transaction logs which are always current. This makes bookwork so much easier.

Desvantagens:

My only stumbling block to date has been with the online gift cards. There doesn't seem to be a way to see when someone has purchased one. You only know of the purchase when you redeem it. I would like to know what is out there.

Arpan
Email Marketing Expert, EUA
Serviços de eventos, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Highly Valuable Reporting & Analytics Capabilities of Square Payments For Business

5,0 ano passado

Comentários: My overall experience with Square Payments has been incredibly positive, providing me with a seamless and efficient solution for accepting payments. One of the standout features of Square Payments is its simplicity and ease of use. The user-friendly interface and intuitive design make it a breeze to set up and navigate through the platform. From creating and customizing product catalogs to generating invoices or processing payments, Square Payments offers a smooth and streamlined experience. The flexibility of Square Payments is another aspect that I greatly appreciate. Whether I'm running a small business or engaging in occasional transactions, Square Payments caters to my needs. It allows me to accept payments in various ways, including in-person through a point-of-sale system or card reader, as well as online through an e-commerce website or invoicing. This versatility has proven to be invaluable, as I can adapt to different payment scenarios and provide convenience to my customers.

Vantagens:

Square Payments is one of the most widely used payment processing solutions on the market. It offers a variety of features, making it an ideal choice for businesses and industries. Square Payments makes it easy to accept payments from customers in-store or online, no matter where they are located. The system allows users to quickly and easily process credit card purchases with just a few clicks, without needing any extra hardware or software. Additionally, merchants can use the same Square account to manage multiple stores across different locations and regions while taking advantage of competitive processing fees for each transaction. Square’s secure encryption technology ensures that customer information is always kept safe and secure during every transaction made through its platform – giving both buyers and sellers peace of mind when conducting business online or in person. In addition to being able to send digital invoices directly from their accounts at no additional cost, customers using Square Payment can also track their sales data over time so they know which products are most popular with their customers – allowing them to better tailor their marketing strategies accordingly. Customer service representatives are available 24/7 should help be required regarding troubleshooting technical issues or inquiries about refunds as well as any other questions related to using this payment processing solution effectively

Desvantagens:

Square Payment’s secure infrastructure is designed to protect data at every step of the process so business owners don’t have to worry about security threats.

Ihor
CEO, EUA
Usuário do LinkedIn Verificado
Automotivo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Garbage product and company

1,0 há 2 anos

Comentários: I initially tried Square several years ago. It seemed to be ok but the processing fees were high. Soon after I was approached by another company that charged half the processing fees. As my company's needs changed I decided to switch back to Square, believing it would better meet my company's current requirements. After processing 2 transactions by account was placed on hold and pending review due to suspected fraud. After long hold times and jumping through multiple prompts my operations manager was able to get a live agent on the phone, and was told this was just a standard verification process and the funds would be deposited into my account in 1-2 days. Shortly after I received an email stating that the account was verified and the funds were released. We processed several other transactions and the same situation occurred. The funds were released again after several days. We processed a couple more transactions and received an email that the account was permanently locked and the funds would be held for up to 90 days, without any explanation what occurred. My only option was to refund my customers through Square, then wait several days for those funds to be credited back to their accounts, and then re-run those cards with a new credit card processing company. This caused a disaster my business operations that week as parts could not be ordered and cars could not be released to customers because the payments could not be made. I will never use Square again.

Vantagens:

The mobile card reader was appealing, but it doesn't make up for the major issues I had with the service.

Desvantagens:

Customer service was terrible. It was difficult to get a live agent on the phone.