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Avaliações do SumUp

4,5 (1.446) Escreva uma avaliação! Brasil Produto local

Sobre SumUp

Sistema de processamento de pagamentos que consiste em um leitor de cartão e software para aceitar pagamentos por dispositivos móveis por meio de cartões, Apple e Android.

Saiba mais sobre o SumUp

Vantagens:

I love traveling with my SumUp reader knowing I will always be able to very easily make in-person sales. The card reader is very easy to use and keeps the customer flow moving very quickly.

Desvantagens:

One thing I do dislike about this app is that I am not able to link a new business. When I sign into another device it does not transfer my coupons over to my new account.

Notas do SumUp

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,4
Recursos
4,4
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,4/ 10

O SumUp tem uma classificação geral de 4,5 em 5 estrelas com base em 1.446 avaliações de usuários no Capterra.

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Filtrar avaliações (1.446)

Michael
President
Usuário do LinkedIn Verificado
Alimentação e bebidas, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Fivestars works sometimes

4,0 há 3 anos
Legendas em português disponíveis no player de vídeo
Ely
Webdesigner, Brasil
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Sumup pagamentos

5,0 há 3 meses

Comentários: Uma máquina fácil de usar, que tem conexão em qualquer lugar.

Vantagens:

Sua facilidade de conexão. E forma de usar

Desvantagens:

Suas taxas de juros para o cliente e taxas de recebimento para o fornecedor

Thiago
Administrador, Brasil
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Máquina de cartão de crédito funcional, com boas taxas e boas funcionalidades

5,0 há 2 anos

Comentários: Ótima máquina de cartão com boas taxas e funcionalidades

Vantagens:

Praticidade em alternar os modos de recebimento entre antecipado ou parcelado. Possui chip de dados que permanece ativo mesmo ficando um bom tempo sem usar a máquina, além de poder usar wi-fi. Relatórios fáceis de entender. O pagamento cai direto na conta bancária cadastrada.

Desvantagens:

A máquina é bem frágil, precisa tomar muito cuidado.

Pedro Henrique
fotografo, Brasil
Fotografia, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Recomendo para quem está começando

3,0 há 2 anos

Comentários: foi um bom programa, onde ajudou muito no meu começo para poder está trabalhando com a modalidade de cartão.

Vantagens:

É um bom programa de pagamentos, onde os iniciantes devem começar a utilizá-lo

Desvantagens:

as taxas são médias para alta em alguma comparação com outros programas de pagamento

Fabricio
Fotografo, Brasil
Fotografia, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Boa opção para máquina de cartões e ruim para online

5,0 há 2 anos

Vantagens:

Maquininha com boas taxas para venda no crédito/débito

Desvantagens:

Link para pagamento online dá muitas falhas e me faz perder tempo.

Marcelo
Fotógrafo Principal, Brasil
Serviços de eventos, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Boa ferramenta

4,0 há 2 anos

Comentários: A experiência foi boa por um período mas descobri outra ferramenta que tinha integração com meu site, CRm e sistema de seleção de fotos.

Vantagens:

Eu gostava da maquininha que era muito fácil de usar.

Desvantagens:

Não havia integração com os aplicativo que uso para gerencial os recebimentos da empresa.

Nurul Iman
Nurul Iman
Information Technology Assistant, Malásia
Usuário do LinkedIn Verificado
Bancos, 10.000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Loyalty program manager in easy steps

5,0 há 2 anos

Vantagens:

Not only did FiveStars help us design and sustain our loyalty scheme, but they also kept an eye on consumer experience to ensure that each new client becomes a recurrence. In other words, it's a snap to use. Consumers utilize tablets to sign up for our loyalty program, and when they do, we can send them upscale offers and deals to encourage them to purchase with us again and again.

Desvantagens:

A monthly subscription price is offered. The installation kit is included in the price, although it's not frugal. Actual results may not be presently apparent if you aren't proactive in your marketing efforts.

Musa
System Engineering Technical Specialist, África do Sul
Bancos, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Newbies can learn the simple way now. FiveStars is there to help.

5,0 ano passado

Comentários: Go for the best. FiveStars has all the ingredients to a successful career. Learn quick.

Vantagens:

FiveStars goodness spreads out too far beyond explanation. Listing a few: 1. Quite easy to use. Has easy to understand set up needed. 2. Very affordable. 3. Customization process is effortless and smooth. 4. Easy to deploy in any industry type and size. I have benefited first-hand from FiveStars goodness. I highly recommend it.

Desvantagens:

Purely perfect. FiveStars has no dark side. No disappointments.

Honey
Manager, Reino Unido
Cosmético, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Ms Honey Anoosha

1,0 há 4 meses

Comentários: My account been hacked and they didnt refund us yet

Vantagens:

Avoid of this company They dont have any responsibility

Desvantagens:

Customer service is so poor They dont care

Stacey
Locksmith, Reino Unido
Construção, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Sum up review

4,0 há 3 meses

Comentários: Generally pretty good when it works straight away

Vantagens:

Its so easy to take payment from customers whilst out on site.

Desvantagens:

Can be temperamental, sometimes there's a delay in getting it started

Jérôme
Data analyst, Camboja
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Sum up SumUp

4,0 há 2 meses

Vantagens:

Very easy to use on a daily basis, robust and very multi tasks

Desvantagens:

Fees are quite high still. Some options are missing.

Lexie
digital marketing, Austrália
Design, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Do not buy if you’re in Australia

1,0 ano passado

Comentários: Do not get this if you’re in Australia. Buy square instead. I purchased 5.5 weeks before my market event for Christmas, where I had purchased a lot of stock to sell. The device came quickly, I’ll give them that. I set it up, loaded all my products on the back end and did the verification process. The reader sat there for the rest of the time until two days before my event, I turned it on just to make sure it was working. Everything seemed fine but something in the app said I needed to verify myself, which I had already done (sent my drivers license etc), so I did it again and it said it should only take a few hours to verify, which was fine because I still had two days until the event. The day before it was still not verified but in the app it tells you that it’s connected and working, so I assumed it would be ok after going through the verification process twice already! There’s also no number to call, so you don’t have a lot of options or support on a weekend. I got to the event and the reader declined ALL payments because of a security issue. I lost thousands of dollars in sales because nobody caries cash anymore. I sent a support ticket with all of this info and I get a response THREE days later saying that my account is now verified and I can start taking transactions. Bit late and I can’t get rid of this Christmas stock now until Christmas 2024. 6 months of planning down the drain because I decided to give SumUp a go, when I should have just gone with Square.

Vantagens:

It’s relatively low cost upfront and cheaper transaction fees but I never got to use it!

Desvantagens:

Customer service is non existent. You have to verify yourself multiple times and then it’s likely it won’t accept payments on the day you need it most

Edmond
Director, Reino Unido
Engenharia mecânica ou industrial, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Theft, Sumup are holding back £20,000 + of our funds for no reason without giving any reason

1,0 há 11 meses

Vantagens:

To start with they were great now Sumup are holding back £20,000 + of our funds for no reason without giving any reason

Desvantagens:

Sumup are holding back £20,000 + of our funds for no reason without giving any reason

Keith
Bus driver, Irlanda
Defesa e aeroespacial, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Worst card payments company

1,0 há 5 meses

Comentários: Very bad worst coustomer service ever dealt with ,computer generated messages we look into your issue & dont

Vantagens:

Worked good at start then all went downhill

Desvantagens:

They took my money & never payed into my bank 5k

alton
owner, EUA
Artes e artesanato, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

The word Excellent sums it up

5,0 há 5 meses

Vantagens:

This software is awesome. My customers love being able to tap their cards in order to make payments. The tap and go feature is extremely convenient when I am at craft fairs or outdoor vending events. No more keeping money in a pouch.

Desvantagens:

Sometimes the payments go through an additional layer of verification, which is understandable but can sometimes be a strain on a small business.

Sharath
Finance Manager, EUA
Fabricação elétrica/eletrônica, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

A Great SOlution For Payment Processing

5,0 há 8 meses

Vantagens:

I like that it easily prevents fraud It makes payment processing and invoice creation and management easy I like the security features of SumUp

Desvantagens:

Zero bad experiences with SumUp. It is the very best.

Crystal
Owner / Manager, EUA
Alimentação e bebidas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

SumUp Does The Job

5,0 há 2 anos

Vantagens:

I like the fact that SumUp is mobile. All I have to do is download the app to a device with the internet, pair the NFC reader, and go about my business. I don't have to charge the NFC often either. It lasts for days before needing a charge, so if I forget to charge it, I'm still good to go.

Desvantagens:

There is nothing at this time that I don't like about Sumup. It does the job.

Victoria
Administrator, Reino Unido
Imobiliárias, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

SumUp - I'll never use any other merchant!

5,0 há 3 meses

Comentários: SumUp has made the impossible possible. I can generate business transactions on the go, getting full payment and peace of mind at the time of sale.

Vantagens:

SumUp is so easy to use, you can begin to take payments immediately!

Desvantagens:

Whats not to like about something that makes yor life so much easier!!

Frusquin
Project Manager, Burquina Faso
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Good software that rewards its customers

4,0 ano passado

Vantagens:

Loyalty programs strengthen the relationship between customers and the company, enticing customers to return to enjoy the rewards. By offering incentives, these programs encourage customers to make repeat purchases, which can contribute to sales growth. Loyalty programs allow businesses to collect data on customer purchasing preferences and habits, providing thus useful information to personalize offers better understanding customers, companies can target their marketing efforts more precisely, thus improving the effectiveness of their campaigns.

Desvantagens:

Setting up and managing a loyalty program may incur costs, particularly for issuing rewards, managing the associated technology and promoting the program. Programs that are too complex can discourage customer participation if they find it difficult to understand the rules or keep track of their rewards. Some customers might be loyal primarily because of rewards, which can make loyalty less stable if rewards are changed or removed. In some industries, many loyalty programs coexist, which can dilute the impact of each and make differentiation more difficult.

Emma
Florist, Reino Unido
Artigos de luxo e joias, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Excellent and value for money system to use for POS

4,0 há 5 meses

Comentários: Overall very positive and straight forward to set up. I set up everything within 30 mins!

Vantagens:

I like that it charged the least amount per transaction made on my card reader. The reader is very easy to transport and ise

Desvantagens:

Nothing- I really like the system! It’s easy and responsive. The only thing I could say is that when you are trying to set up a transaction, if the customer no longer wants it, you can’t seem to press back on the card reader or app to cancel

karter
Clinical Holter Technician, EUA
Hospitais e Saúde, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

amazing

5,0 há 2 anos

Vantagens:

I love Fivestars because it's SO easy to use! All of my favorite places have fivestars at checkout and it's so easy to enter your phone number linked to your account. Sometimes you don't even need your phone number as long as you pay with a card that's linked! I love earning loyalty points!

Desvantagens:

Nothing! I love this software and I love earning loyalty points to my favorite places

Amanda
Owner, Reino Unido
Alimentação e bebidas, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great product for small businesses

5,0 há 6 meses

Comentários: Exactly what I needed at short notice to be able to take payments by card

Vantagens:

Easy to set up, use and no ongoing costs

Desvantagens:

Confusing the different rates between the machine and the app - seems unnecessary

Dave
Tutor, Reino Unido
Gestão da educação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Sum up good for card or remote payment links

4,0 há 2 anos

Comentários: I've never had any issues, occasionally a connection issue but a simple reset sorted it.

Vantagens:

In my business the sumup card reader is critical as students and parents all naturally assume card payment facilities are available and setup for bank transfer etc was very straightforward

Desvantagens:

It seems certain cards (mainly amex) take quite a few days for payments to clear. No idea why

Krisztina
Krisztina
Manager, Hungria
Usuário do LinkedIn Verificado
Restaurantes, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Daily user

5,0 há 2 anos

Vantagens:

Easy, reports are available, filters are useful

Desvantagens:

connection sometimes is not so good, but mostly no problem

Crystal
Insurance Agent, EUA
Seguros, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I love this app

5,0 há 2 anos

Vantagens:

This app is very easy to use. I love how it send me my rewards and keeps them on point. I am able to search locations near me very quickly.

Desvantagens:

One thing I do dislike about this app is that I am not able to link a new business. When I sign into another device it does not transfer my coupons over to my new account.

Avaliador Verificado
Usuário do LinkedIn Verificado
Mineração e metais, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

FiveStars Review

4,0 há 2 anos

Comentários: Overall, I think that FiveStars is a solid digital marketing solution for small businesses looking to improve their customer experience and loyalty program. However, it's important to consider the high cost and the fact that FiveStars' loyalty program is better suited for retail businesses with frequent customers.

Vantagens:

I found FiveStars to be very user-friendly for both customers and employees. Customers could easily sign up for the loyalty program through the mobile app or physical loyalty card, and employees could easily scan barcodes to record purchases and loyalty points. FiveStars' digital marketing tools were also very helpful for sending personalized offers and promotions to customers, which helped to improve the overall customer experience.

Desvantagens:

There is also a negative aspect to consider. I found that the cost of FiveStars was quite high for a small business like mine, especially when you take into account monthly fees, transaction fees, and additional costs for offers and promotions. Additionally, I think that FiveStars' loyalty program is better suited for retail businesses with frequent customers, rather than businesses with less frequent customers.