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Sobre ROUTEE

Omnicanal, automação, fallbacks disponíveis, análise integrada, importação de dados, integração de plugins, adição de formulários, suporte sem interrupção

Saiba mais sobre o ROUTEE

Vantagens:

Pricing looks great but it would be good if it worked.

Desvantagens:

Examples did not Include VB.NET and some errors in JSON strings.

Notas do ROUTEE

Pontuação média

Praticidade
4,0
Atendimento ao cliente
4,4
Recursos
3,8
Relação qualidade/preço
3,9

Probabilidade de recomendação

8,1/10

O ROUTEE tem uma classificação geral de 4,0 em 5 estrelas com base em 23 avaliações de usuários no Capterra.

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Filtrar avaliações (23)

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Simple but not simpler

5,0 há 5 anos

Vantagens:

The ease of use, the quality of services, the customer support and of course the low pricing.

Desvantagens:

Open source projects (clients, SDKs, tutorials, etc) - But they have perfect and easy to read documentation.

Tony
Software Developer, Malta
Telecomunicações, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

One of the best SMS providers

4,0 há 4 anos

Comentários: I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

Vantagens:

The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator

Desvantagens:

On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client.

Toni
CEO, Finlândia
Serviços financeiros, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Can't recommend

1,0 há 4 anos

Comentários: I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

Vantagens:

Easy to use. Software backend looks good.

Desvantagens:

The attitude of customer service is really bad. They don't want to help at all.

Resposta do AMD Telecom

há 4 anos

We are very sorry to hear that. As you already discussed with our support team, Routee's policy is very strict when it comes to spam campaigns to ensure transparency and after our notice, you were fully refunded. At Routee we work 24/7 to provide a seamless and secure customer experience. Secure financial transactions and preventing spam campaigns to ensure the best possible deliverability are our top priorities. We operate with leading technologies designed with the aim of providing not only the best anti-fraud service on the market but also the possibility of continuously evolving the tools created to fight the main existing attack techniques. Our Security Operations Specialists conduct transactions and spam-rate monitoring for every client, and following notice, if a client does not comply with the company's policies, gets a full refund and we terminate their access.

Avaliador Verificado
Usuário do LinkedIn Verificado
Atacadistas, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Eshop Owner Routee Review

4,0 há 5 anos

Comentários: 4 years of Routee usage. Few or none problems at all. Easy to use.

Vantagens:

The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece.

Desvantagens:

In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.

jean christophe
Dirtector, Bélgica
Consultório médico, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

FINANCE DIRECTOR

5,0 há 5 anos

Comentários: reliable for sure.

Vantagens:

Reliable in sending sms. it is very important in medical use.

Desvantagens:

some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms

Christos
Software Engineer, Grécia
Software, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

SMS Feature

4,0 há 5 anos

Comentários: People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

Vantagens:

Good Detailed Documentation and Examples

Desvantagens:

Examples did not Include VB.NET and some errors in JSON strings

Athanasios
Marketing Manager, Grécia
Energias renováveis e meio ambiente, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Routee sms gateway

5,0 há 5 anos

Comentários: positive. Definitely i recommend it

Vantagens:

it support all providers of Greece and Bulgaria low prices premade messages for customers full history and delivery report

Desvantagens:

a bit complicated. Obviously the programmers don't have in mind the user but the functionality

Hernan
CEO, Venezuela
Telecomunicações, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

I was a local supplier in Venezuela for them.

4,0 há 5 anos

Comentários: Very good experience, I would definitely be your local supplier in Venezuela.

Vantagens:

It is easy to use, communication is 100% online. Your support is excellent.

Desvantagens:

The only inconvenience I had was when they paid our outstanding bills. It took more than 3 months to pay them.

Iota
Research, Grécia
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Value for money

4,0 há 5 anos

Comentários: Very good overall experience. Highly recommended.

Vantagens:

Versatility Value for money Excellent customer service

Desvantagens:

I would prefer a more spartan GUI, but this is subjective.

Avaliador Verificado
Usuário do LinkedIn Verificado
Telecomunicações, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Easy to use

4,0 há 5 anos

Comentários: Excellent but for medium workload.

Vantagens:

Extremely easy interface and business process workflow.

Desvantagens:

Lack of some important functionalities and features.

Danish
CEO, Paquistão
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

10/10 and A+ for ROUTEE

5,0 há 2 anos

Comentários: i give ROUTEE 10/10. Customer service great. I like ROUTEE overall

Vantagens:

Ease to use. I love to use this software.

Desvantagens:

I'm using ROUTEE from last 2 year ,I notice few or none problem at all.

Mario
Manager, Bulgária
Restaurantes, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

The most user friendly platform

5,0 há 5 anos

Comentários: It has been a great time using the platform.

Vantagens:

The platform is very well made and easy to use. The features are limitless and offer the end user a very good experience even for the non technical persons it is very simple.

Desvantagens:

Have not found any up to now, the creators are upgrading it very often adding better and better features.

Ana Isabel
CFO, Espanha
Serviços ao consumidor, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good Product

5,0 há 5 anos

Vantagens:

Routee is integrated in our system and sms are sent automatically

Desvantagens:

If you need to look for a specific sms sent is dificult to find it.

Dragana
Menager, Sérvia
Gestão da educação, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

BEST RECOMMENDATIONS

5,0 há 5 anos

Vantagens:

I have gained very inspiring experiences with this platform. It is so easy to use. It is very functional, efficient and takes great care to satisfy all users. It is now much easier to send emails. I like that even people without much experience can easily learn to use ROUTEE

Desvantagens:

I can't find any suggestion that I can say is not good for this platform

Joseph
Director, Quênia
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Routee Review

4,0 há 5 anos

Comentários: A short experience but so far so good

Vantagens:

SMS delivery is instant to networks covered and delivery status help me know whether the sms was delivered or not for me to make informed decisions

Desvantagens:

There's no API to check to what network a number belongs for us to determine our SMS rates in advance before sending an SMS

José
Director, Colômbia
E-Learning, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Cheap but does not work

1,0 há 3 anos

Comentários: Not free trial available
A real nightmare to activate an account
The SMS i tried after purchasing never arrived to destination
Support tickets not responded

Vantagens:

Pricing looks great but it would be good if it worked

Desvantagens:

It does not work for sending SMS They do not respond support tickets

MINAS
PHARMACY, Grécia
Indústria farmacêutica, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great tool

4,0 há 5 anos

Comentários: It's a great tool with just a few points that could get better.

Vantagens:

It has all kind of features, probably more than one uses, and it's operational for either small or big businessess

Desvantagens:

Its menu is a bit difficult to use when you are looking for a feature and it has some unecessary settings in some features that can be a problem

Avaliador Verificado
Usuário do LinkedIn Verificado
Segurança de rede e informática, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Easy to use

5,0 há 5 anos

Vantagens:

Makes my job easier and it is easy to use.

Desvantagens:

I would like to have more reports for my clients

Avaliador Verificado
Usuário do LinkedIn Verificado
Editoras, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

SMS tool

5,0 há 5 anos

Comentários: Using it to remind customers of past due payments. Works well.

Vantagens:

Preview feature helps you see and correct mistakes.

Desvantagens:

Group creation is a bit tricky to make, but you eventually get the hung of it.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great service & great value

5,0 há 5 anos

Comentários: Routee really helped my business grow and gave me control.

Vantagens:

Easy of use and a great pack of features

Desvantagens:

I could not find anything worth mentioning

Mohammad
social job, Bangladesh
Serviços financeiros, 2–10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Routee Is a scammer site

1,0 há 2 anos

Desvantagens:

I also paid 8$, but 1 week ago but did not add it now. scammer routee. spam site.

STEFANOS
Teacher, Grécia
Gestão da educação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Advantage and disadvantage

4,0 há 5 anos

Vantagens:

The customer service is very good and very helpful.

Desvantagens:

The functionality of platform. Some times isn't clear how to do something.

Alexandros
CEO, Grécia
Serviços de informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Satisfied user

4,0 há 5 anos

Vantagens:

Functionality, quality of services and simplicity

Desvantagens:

Nothing specifically. I am overall satisfied by the services provided