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Sobre ATLAS.ti

As ferramentas de análise qualitativa ajudam qualquer pessoa a analisar dados e descobrir informações valiosas, independentemente do setor em que trabalhe.

Saiba mais sobre o ATLAS.ti

Vantagens:

I like the unique data visualization options and integration with reference management tools.

Desvantagens:

To be honest, I have difficulty saying something that I dislike.

Notas do ATLAS.ti

Pontuação média

Praticidade
4,5
Atendimento ao cliente
4,7
Recursos
4,6
Relação qualidade/preço
4,5

Probabilidade de recomendação

9,2/ 10

O ATLAS.ti tem uma classificação geral de 4,8 em 5 estrelas com base em 139 avaliações de usuários no Capterra.

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Filtrar avaliações (139)

Alessandro Messias
Professor Universitário, Brasil
Gestão da educação, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Fantástico! O ATLAS.ti é extraordinário.

5,0 há 3 anos

Comentários: Extraordinário, de grande utilidade e prático para todas as atividades profissionais. Ele pode ser utilizado para as mais diversas necessidades de profissionais das mais diversas áreas do conhecimento.

Vantagens:

Tudo nele é fácil de utilizar, trata-se de uma plataforma amigável e que permite múltiplas possibilidades de análises qualitativas.

Desvantagens:

O software é fácil de utilizar, é amigável e de grande funcionalidade no dia a dia. Creio que pode aperfeiçoar as pré-visualizações nas redes, além de permitir a inserção de cores nas grupos de documentos, redes e códigos. Acredito também, que deveria permitir que seja estratificado uma análise, ou seja, quanto trabalho com grande volume de documentos, seria interessante permitir que visualização a apenas um documento ou código, sem que o restante das informações apareçam nas imagens. Exemplo: tenho 50 documentos analisados e devidamente codificados, no entanto, interessa para dado estudo trazer as elementos encontrados em apenas um ou mais desses documentos, sem que as demais informações presentes nos demais documentos apareçam nas imagens geradas.

Resposta do Lumivero

há 2 anos

Olá Alessando, muito obrigado por seu feedback! Estamos felizes em saber que você achou o software fácil de usar. Em nossa pesquisa de usuários de 2022, também descobrimos que 97% de nossos usuários valorizavam a facilidade de uso do ATLAS.ti. Agradecemos sinceramente seu feedback a respeito das visualizações da rede, e caso você não soubesse, já é possível personalizar as cores dos códigos e das relações, e há muitas opções de layout automáticas disponíveis. Também, a análise pode ser estratificada através da aplicação de filtros locais e/ou globais ao seu projeto. Isto essencialmente diz ao ATLAS.ti para mostrar apenas informações de um documento ou documentos específicos, código e/ou grupo. Tivemos muitos outros usuários publicando suas pesquisas com sucesso usando redes e filtros para estratificar suas análises e tirar conclusões significativas. Caso você tenha alguma dúvida, por favor, conte com nosso suporte profissional gratuito. Estamos disponíveis via chat ao vivo, telefone e e-mail 24 horas por dia, 5 dias por semana, para atender a todas as suas necessidades com nosso software. Se você tiver qualquer outra pergunta ou comentário, por favor, entre em contato conosco em [email protected] e teremos prazer em ajudar. Desejamos a você o melhor em seu trabalho com ATLAS.ti!

Marcio
Professor, Brasil
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Organizando dados qualitativos

5,0 há 2 anos

Comentários: Minha experiência com o ATLAS.ti é muito positiva. Após aprofundar meus conhecimentos na plataforma pude ficar mais dedicado aos resultados e sua interpretação.

Vantagens:

O ATLAS. ti é um ambiente que favorece a organização de dados empíricos a partir de codificação. Uma vez realizada essa etapa, o acesso e relação a esses dados fica muito organizada e ágil. O software tem grande potência de consultas parametrizadas aos dados codificados, construção de redes semânticas e relatórios

Desvantagens:

Creio que o software precisa incorporar recursos tais como o do IramuteQ

Resposta do Lumivero

há 2 anos

Muito obrigado por seu feedback, Marcio! O nosso objetivo sempre é tornar todo o processo de análise de dados qualitativos o mais rápido e fácil possível. É por isso que queremos que a codificação seja confortável para todos, e também estamos continuamente incorporando uma gama de ferramentas de aprendizagem de máquinas que podem codificar automaticamente seus dados. Agradecemos sua sugestão de integração com outros serviços para criar diferentes tipos de visualizações. De fato, você pode exportar vários aspectos de sua análise em diversos formatos (incluindo Word e Excel), o que facilita a criação de outros tipos de visualizações usando qualquer aplicativo de terceiros que preferir. Alternativamente, ATLAS.ti também oferece uma gama de possibilidades de visualização de dados, incluindo diagramas Sankey, nuvens de palavras, tabelas, redes, e muito mais. Esperamos que o ATLAS.ti lhe sirva bem, e por favor conte com nosso apoio se tiver qualquer outra pergunta ou comentário!

Rolando
Rolando
Chief of Academic Tutoring, México
Usuário do LinkedIn Verificado
Gestão da educação, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good access for Education Institution

5,0 ano passado

Comentários: The cloud version is the one of choice for initial users and has reasonable pricing. I mostly use that one. I'd recommend the local version for mid to advanced users. The speed of the work increases a lot with the AI functions, that is something you will be using with big amounts of data.

Vantagens:

Pricing is good for educational first users and students get free trials and discounts. That's especially useful for students and teachers abroad, who end up paying from their pockets. The software is stable and work amazingly.

Desvantagens:

The learning curve is complex. I recommend watching the tutorials and using the learning options more than once. It's like other specialized software. It will take a while to get the most out of it, and it can turn expensive sometimes.

Resposta do Lumivero

ano passado

Dear Rolando, thank you very much for your feedback! We are glad to hear that you have found ATLAS.ti to be accessible and powerful. We strive to make qualitative research easier for everyone, everywhere. That is why we have a dedicated team available to help 24 hours a day, 5 days a week, via live chat, telephone, and email. We also provide various free learning resources such as manuals, video tutorials, webinars, and sample projects on our website. The free version of ATLAS.ti is available to everyone around the world, and it's a great way to get started with your project. Once you obtain a license, you can continue working on the project you began in the free trial version. ATLAS.ti is the only qualitative data analysis software to offer all features in one package, so that one flat fee is paid and there are no hidden costs or surprises. All software upgrades are included for free during your subscription period, and the subscription can be cancelled whenever you wish from your ATLAS.ti account page. In case it helps, we offer student licenses that come with a significantly reduced cost. Moreover, if an ATLAS.ti Desktop+Web license is still too steep, students and other users can work with just ATLAS.ti Web, which has a very low monthly subscription that can be canceled as soon as they are finished utilizing ATLAS.ti. We also appreciate your positive feedback about ATLAS.ti Web and ATLAS.ti's AI tools that are available in ATLAS.ti Web, Windows, and Mac. Our AI Lab is continuously working to bring the latest that AI has to offer to everyone's fingertips -- including AI Summaries, AI Coding, and automatically coding for sentiments, concepts, opinions, entities, and more. If you ever have any other questions or comments, please count on our support. We wish you all the best in your research!

Sophia
Assistant research, Espanha
Pesquisa, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Things to keep in mind

4,0 há 9 meses

Comentários: It is a software that requires time and testing exercises to understand how each of the tools works, but once this process is done you can achieve great mastery of its use. You also have personalized advice 24 hours a day by chat or zoom

Vantagens:

Virtual advice 24 hours a day that provides the tool to resolve doubts or concerns in the use of the software, in several languages

Desvantagens:

The web version has many analysis tools in beta mode, which makes it difficult to work synchronously in a collaborative group. Therefore, it is necessary to work on the computer version to get the most out of the AI tools that have recently been incorporated.

Resposta do Lumivero

há 9 meses

Hi Sophie, thank you very much for sharing your experience! We're really glad our support team has been able to help you whenever you needed it, in multiple languages and via chat or Zoom. We always want to be there for our users, which is why ATLAS.ti is the only CAQDAS that offers free live support 24 hours a day, 5 days a week. We're always happy to provide personalized guidance. We also appreciate your feedback about the latest developments in our AI tools. ATLAS.ti's AI tools process text data through the latest GPT algorithms of OpenAI, one of the world's leading research organizations in artificial intelligence. This applies to both ATLAS.ti Desktop and ATLAS.ti Web (where teams can collaborate in real time). However, sometimes OpenAI's servers can get overloaded and lead to unforeseen delays, which is unfortunately beyond our control. This being said, please do reach out to us if you ever need any help and we will do everything we can to help you succeed in your research!

Adrian
Student, Alemanha
Recursos Humanos, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Desktop version is great, but stay away from the web version

3,0 há 2 anos

Comentários: Important product to perform literature research or qualitative analysis. Desktop version is good and helps especially with scientific work. Just do not use the web version, then you can be sure that you can work well on your project.

Vantagens:

Files are easy to import and you also save time on literature searches because you only have to read books once and then you can easily search for statements within all books.

Desvantagens:

Web version works too slowly and errors occur when encoding PDF files. There are also problems when exporting projects, so that it is not even possible to continue working in the desktop version. Customer service definitely handles such cases too slowly.

Resposta do Lumivero

há 2 anos

Hello Adrian, thank you for sharing your feedback. I checked the communication between you and ATLAS.ti. After your first inquiry on Friday December 16th , I can see our user support team asked you to invite our technicians to your ATLAS.ti Web project the following workday on Monday, December 19th, but we didn't receive a confirmation from you until Friday, January 6th. That same day, our user support team immediately followed up with our technicians to confirm everything was received correctly, then the following workday Monday January 9th one of our senior technicians wrote you that he is working on it, and we received no further communications from you. Upon investigating (between January 9th and 12th), we saw that the huge PDF you used was "corrupt" and when it was technically translated so that it could be used in the Web version, it created errors because of the characters in your PDF. We then fixed these characters in the translated ATLAS.ti PDF and everything was resolved by Thursday, January 12th. As you can see, we were very responsive (at latest we responded the next day, but mostly during the very same day), and we fixed your problem, which occured because of the characteristics of the PDF that you uploaded, within 3 days which also is a very good time. If PDFs that have these kind of "corrupt" characters are uploaded in ATLAS.ti (or any other web-software) they create problems and this is not our fault and we do not have to solve that problem. Since we try to help every user we nevertheless have taken care of the problem and solved it. Your comments that the Web version creates errors, that the conversion to the Desktop version does not work, or that our support is too slow is just not true and millions of users have no problem with their projects in any way. Of course we know that people can get angry if they face such problems but this is not due to ATLAS.ti as described above. Our user support team is always available 24 hours a day, 5 days a week via live chat, telephone, and email. Please always feel free to reach out to them if you ever have more questions or comments. In the past year, our user support team has received 95% positive ratings from ATLAS.ti Web users, which suggests that ATLAS.ti Web has been successfully facilitating qualitative research and users have been largely satisfied with the support they've received from us. And last but not least, ATLAS.ti is the only software package in that field that offers FREE support 24/5 with not extra costs, with no extra maintenance to pay for etc. no matter if our users are students or researchers in a big company. We were happy to help. See here also the other unique advantages of ATLAS.ti: https://atlasti.com/why-atlas-ti

Joseph
Data analyst, Nigéria
Pesquisa, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Atlas.ti; the most user-friendly qualitative software

4,0 há 9 meses

Comentários: My experience with Atlas.ti has been awesome. It's data visualization abilities and code-document analysis helps derive more insights from data.

Vantagens:

The fact that I can group my codes and documents. Then view my findings with excellent and beautiful visualization tools does the magic for me.

Desvantagens:

Statical analysis functionality of Atlas.ti is something I am yet to get a grasp of. I think it would be very helpful if a webinar is organised to sensitize users about this functionality.

Resposta do Lumivero

há 9 meses

Hi Joseph, thank you very much for your feedback! We're delighted to hear that you find ATLAS.ti to be the most user-friendly qualitative software with beautiful visualization tools. We strive to make qualitative research easier for everyone, everywhere, and we know displaying data is essential. This is why ATLAS.ti offers various visualizations, including networks, tables, bar charts, Sankey diagrams, force-directed graphs, TreeMaps, and more. We also appreciate your feedback regarding statistical analyses in ATLAS.ti. You can analyze word and code frequencies and distributions inside ATLAS.ti, and you can also export your entire project into a format that can be imported into a statistical analysis software (e.g., SPSS, R, etc.). You can see more information here: https://manuals.atlasti.com/Win/en/manual/Export/Export.html If you ever have any questions, please count on our support, 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best!

Leiza
Senior Research Fellow, Itália
Pesquisa, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A useful tool for comparative qualitative analysis

5,0 há 6 meses

Vantagens:

Customer service is amazing- they reply very fast and give very useful -and patient- guidance

Desvantagens:

I found some tools a bit more complex and less intuitive than before- such as exporting the number of quotes per group of documents and codes

Resposta do Lumivero

há 6 meses

Hi Leiza, thank you very much for your positive feedback! We're glad to hear that you've found ATLAS.ti to be useful for your comparative qualitative analysis. We strive to make qualitative research easier for everyone, everywhere, which is also why we are the only qualitative research software to provide free support 24 hours a day, 5 days a week, via live chat, telephone, and email. We're delighted that you've been so happy with our customer service team! We understand that learning how to make some specific outputs may require understanding how the analysis and export tools work. Please count on our support for any questions you have. For example, you can export reports of the quotations in your document groups and code groups from the document manager, code manager, and/or code-document analysis tool. Feel free to contact us and let us know what exactly you are looking for, our team will be happy to give you concrete guidance to get the most out of ATLAS.ti for your research!

G
Centre Director, África do Sul
Gestão da educação, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

happy customer

5,0 há 5 meses

Comentários: It was very positive overall. It took some time to sort out the tech issues, but once this was done and I got the hang of things, it has been very useful for my data analysis. Service support was outstanding.

Vantagens:

Powerful tool for analysis, which is user-friendly

Desvantagens:

I experienced frustrating problems with set up - though these do not to seem to have been Atlas' fault. The user manual wasn't entirely clear,

Resposta do Lumivero

há 5 meses

Hi G.P., thank you very much for sharing your feedback! We're glad to hear that you've found ATLAS.ti to be powerful, user-friendly, and our support service to be outstanding. We strive to help qualitative researchers everywhere, which is why we're always available 24/5 via live chat, telephone, and email. We appreciate your feedback about the setup process and user manual. I can see you had some questions about adding data to your project and accessing your project. In both cases, our team immediately helping you in the live chat. Moreover, it seems the issues stemmed from the network connection of your computer and not ATLAS.ti. Our team made every effort to help, including holding multiple online meetings with you, even though the issue fell beyond the scope of the ATLAS.ti software. Given all this, we feel your rating of the ease of use of ATLAS.ti is unfair. This being said, we hope ATLAS.ti continues to serve you well and we wish you all the best in your research endeavors!

Mamello
Nurse midwife, Lesoto
Hospitais e Saúde, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

ATLAS.ti crashed 😔

4,0 há 7 meses

Comentários: Good, very easy to navigate, and with the undo button its really easy to play around with some functions.

Vantagens:

It makes it to analyse the qualitative data, and i can always go back and change code, or merge or split, its quite helpful.

Desvantagens:

Mine crashed, and i am not sure if there ia some information on how to go about that in the manual because I was just frustrated, because i could still open projects but the documents content was not showing in the main window, and i could not creat new project.

Resposta do Lumivero

há 6 meses

Dear Mamello, thank you for sharing your feedback. We are glad to hear that you've found ATLAS.ti to be helpful, good, and easy to navigate. We are sorry to hear that you ran into a technical issue, but we fixed your issue in less than 24 hours. As you know, we provide free expert support 24 hours a day, 5 days a week. You reached out to us and we immediately helped you fix the issue. Moreover, you yourself stated that your computer had other issues. Indeed, technical issues can arise in any computer system for myriad reasons beyond just the ATLAS.ti software, this is simply the nature of technology. ATLAS.ti is the only CAQDAS to offer free support 24/5 via live chat, telephone, and email, so we are always here to help anyone who runs into an unexpected issue with their computer. We therefore feel your rating is unfair, as the issue did not arise from our software, but please rest assured we are always here to help you. We wish you all the best in your research with ATLAS.ti.

Lara
Researcher, Finlândia
Pesquisa, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Customer experience with Atlas.ti

5,0 há 11 meses

Vantagens:

I recently contacted the support team of Atlas.ti, as I had a problem when upgrading the program. My concerns were listened carefully, and my problem got solved in a friendly and professional manner. I was extremely satisfied after the experience! Many thanks to [sensitive content hidden] (from the support team) for all her patience, help, and assistance.

Desvantagens:

My projects were not transferred automatically to the new version of Atlas.ti when upgrading the program, which was quite scary. However, after contacting the support team, I got all my projects and work back quite easily.

Resposta do Lumivero

há 10 meses

Dear Lara, thank you very much for your feedback! We're delighted to hear that you had a great experience with our user support team. We place high priority in the security of your data, and you can always rest assured that your projects are saved to your local computer when using ATLAS.ti Desktop (there is also an autosave feature in case your computer suddenly turns off while you're using ATLAS.ti). You can also save safe backup copies of your project by uploading them to the cloud storage or exporting your projects. If you ever have any questions, a member of our team will always be happy to guide you through any part of using the software. Our mission is to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us for free via live chat, telephone, and email, 24 hours a day, 5 days a week. We wish you all the best in your research!

christine
research assistant, EUA
Gestão da educação, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Atlas.ti for research teams

5,0 há 9 meses

Vantagens:

Atlas.ti makes it super easy for multiple researchers across different universities to code and analyze data as a team.

Desvantagens:

Sometimes an update comes with a glitch or two, but support is always quick with a solution.

Resposta do Lumivero

há 9 meses

Dear Christine, thank you very much for your feedback! We're delighted to hear that ATLAS.ti has made it easy for your team spanning multiple universities to code and analyze your data. Indeed, ATLAS.ti licenses are extremely flexible, permitting access to ATLAS.ti Windows, Mac, and Web, unlimited installations, inviting as many people to the license as you wish, and not posing any restrictions on who can use the license, allowing collaborators from anywhere in the world to work together. You can see more information here: https://atlasti.com/why-atlas-ti We're also glad that our support team has always been able to quickly help you. We strongly value being there for our all our users, which is why we offer free live support, 24 hours a day, 5 days a week, via live chat, telephone, and email. We're always happy to help with any questions about ATLAS.ti or qualitative research. We wish you all the best in your research!

Avaliador Verificado
Usuário do LinkedIn Verificado
Pesquisa, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Student Use of Atlas.ti

5,0 há 2 anos

Vantagens:

Coding the data is very intuitive, especially for those who work with different types of qualitative data (interviews, secondary document analysis, memos, field notes)

Desvantagens:

The new upgrade has addressed some of the problems such as visualization in the previous versions of the software. It could be made better in subsequent updates.

Resposta do Lumivero

ano passado

Many thanks for your feedback! We are most appreciative of your recognition of our efforts to make ATLAS.ti the best and most intuitive to use qualitative data analysis software in the market. We share your position that ATLAS.ti's streamlined support of documents of multiple kinds (text, audio, video, image, etc.) makes it highly competent for coding qualitative data, among other purposes. Our developers are continuously working to balance the latest and most powerful features with an easy-to-use interface. Our mission is to make qualitative research easier for everyone, everywhere. That is why we take care to listen to our users' feedback, including yours. We are glad to say that version 23 offers powerful AI-driven automatic coding tools and even more visualization options, including networks, tables, bar charts, Sankey diagrams, force-directed graphs, TreeMaps, and more. We hope ATLAS.ti serves you well in your future research endeavors. If you ever have any additional questions or suggestions, please count on our support, 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

Charles
Lecturer, Reino Unido
Gestão da educação, 5.001–10.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Teach yourself qualitative data analysis in days with ATLAs.ti

5,0 há 2 anos

Comentários: I am a positivist and often used quantitative analysis. But when i started my PhD studies, i venture into behavioral sciences and realized that i had to put meaning to figures,,....and gues what...when i discovered ATLAS.ti and explored its use through youtube training, within days i gradually became an expert in using it. I most importantly liked the area od qualitative positivism that blends well with advanced data analytics that bring out the best meanings attached to various sentiments from subjective respondents. We love you guys and keep the fire burning!!

Vantagens:

I most importantly liked the area od qualitative positivism that blends well with advanced data analytics that bring out the best meanings attached to various sentiments from subjective respondents. We love you guys and keep the fire burning!!

Desvantagens:

The use of binary operations needs some time for mastering

Resposta do Lumivero

há 2 anos

Hi Charles, thank you for sharing your experience with us! We are glad to hear that ATLAS.ti has been a valuable tool for you to blend qualitative and quantitative research in your behavioral sciences studies. We strive to provide a user-friendly interface that can complement various methodologies and analytical approaches. Additionally, you can easily export your ATLAS.ti project into a format that can be directly imported into other statistical analysis software, such as SPSS or R. Our video tutorials on ATLAS.ti will aid you in commencing your work, steer clear of prevalent software errors, and enhance the efficiency and enjoyment of your projects. We are delighted that our YouTube videos have assisted you in becoming an ATLAS.ti expert. We also appreciate your feedback about using binary operations, and we also have dedicated articles and videos about making effective use of the different operations that can be queried in ATLAS.ti. In addition, ATLAS.ti version 23 brings many exciting features, including cloud collaboration in Windows and Mac, new code co-occurrence tools, advanced AI-powered auto-coding, UX enhancements and new visualisations. If you ever have any questions, please count on our live chat, telephone, and email support, 24 hours a day, 5 days a week. We wish you the best in your work with ATLAS.ti!

Jenny
PhD Student and Business Owner, África do Sul
Relações públicas e comunicações, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

A PhD Student's Best Friend

5,0 ano passado

Comentários: ATLAS.ti has been an indispensable ally in my PhD research. Its user-friendly interface and flexibility make qualitative data analysis much easier. I enjoy the coding function, being able to make adjustments as I go along and being able to export data. I recently needed support and they jumped in swiftly to help. The support team was not only fast but also highly knowledgeable, resolving the issue efficiently. ATLAS.ti's robust features have proven invaluable in my academic journey, and I wholeheartedly recommend it to fellow researchers.

Vantagens:

ATLAS.ti offers a wide array of features that simplify and streamline qualitative data analysis. Its user-friendly interface allows me to organize, analyze, and visualize my data simply. The ability to code and annotate my research material has been a game-changer, making it easier to identify patterns, themes, and connections within my data. I also appreciate the fact that ATLAS.ti is simple to install and easy to use, I also love that it saves very quickly.

Desvantagens:

I would like to be able to custom create my data exports and include references directly on the exports but perhaps this functionality will be added sometime.

Resposta do Lumivero

ano passado

Hi Jenny, thank you very much for your feedback! We're very happy to hear that ATLAS.ti has been an indispensable ally for your research and that you've found it to be powerful and easy to use. Our developers are continuously working to balance intuitive functionality with powerful features, to make qualitative research easier for everyone, everywhere. We also have a dedicated AI Lab that is always working to bring the latest developments in AI to your fingertips, including our AI-powered tools such as AI Coding, AI Summaries, and code suggestions. We also appreciate your feedback regarding customizable exports of your data. Indeed, you can export reports and tables of any part of your project, and you can also create networks, Sankey diagrams, force-directed graphs, TreeMaps, clouds, bar charts, tables, and more. If you ever have any questions about how to create a certain kind of export, a member of our team would be happy to guide you through the process. We are here for you, 24 hours a day, 5 days a week, via live chat, email, and telephone. We are grateful for your feedback about our fast and knowledgeable support team. We are happy to help everyone succeed in their research, and please count on our support for any questions. We wish you all the best in your research!

M. Roser
Student, Espanha
Educação superior, 10.000+ funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Smooth landing into qualitative analysis

5,0 há 12 meses

Comentários: I'm new in qualitative data analysis and in the use of data analysis software. I'm not part of a team, but never felt alone. I have in hand not only the information on line (user manual, youtube videos, etc.), but especially the direct and quick personal attention to solve my doubts.

Vantagens:

Documents, dialogues, texts and words in general are a wide world: direct meanings along with subtleties, metaphores, ironies... I higly value how Atlas.ti facilitates to reach conclusion: the easines of coding, grouping, extracting co-occurences and word frequencies, elaborating my own queries, networks, etc.; and the visual sources it offers.

Desvantagens:

I can think of a 2 particular details: not yet clear for me (from linguistics) what the coefficient mean in the co-occurrence tables; and still a bit messy for me to build some queries and networks.

Resposta do Lumivero

há 12 meses

Dear M. Roser, thank you very much for your feedback! We're glad to hear that ATLAS.ti and our team have been of great help to you. Our mission is to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us for free via live chat, telephone, and email, 24 hours a day, 5 days a week. The c-coefficient indicates the strength of the relation between two codes. An inherent issue with the c-index and similar measures is that it is distorted by code frequencies that differ too much, so if a cell shows the yellow marker, it should invite you to look into the co-occurrences of this cell despite a low coefficient. In case you ever have any questions about co-occurrences, queries, networks, or anything else, please count on our support. A member of our team will always be happy to guide you through any part of using the software. We are here to help you succeed in your research!

Peying
graduate student, Taiwan
Educação superior, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

User friendly and helpful support team

5,0 ano passado

Comentários: If you have lots of text and data to deal with, the software can help you to summarize and find the ideas and meanings from the massive data much more easily.

Vantagens:

Very easy to code, group, and analyze all my interview transcripts and other texts. The function is intuitional so that you can familiarize yourself with the coding and analyzing steps easily. Once you have any problem with the software, the online message and service mail from the support team is really helpful and instant-reply.

Desvantagens:

New function-AI summary can do the summary only from the text and data, just to make the massive data short, but if you want to "read behind the data", we have the sensitivity of the issue and that's our job that AI still can not replace.

Resposta do Lumivero

ano passado

Hi Peying, thank you very much for your feedback. We're glad to hear that you've found ATLAS.ti to be user friendly and our support team to be quick and helpful. We place great importance in always being there for our users. That is why we offer support 24 hours a day, 5 days a week, via live chat, telephone, and email. Whatever questions you may have, we are here for you! We also appreciate your feedback about our AI Summaries tool. Gaining instant summaries of any text document can help give insights about the contents of your data and potential emergent themes. You're right that only human researchers have unique sensitivity to their data and research question, but we hope our AI-powered tools, such as AI Coding and AI-suggested codes, can be powerful complements to your research. Our developers are continuously working to balance intuitive functionality with powerful features, to make qualitative research easier for everyone, everywhere. We also have a dedicated AI Lab that is always working to bring the latest developments in AI to your fingertips. Please count on our support if you ever have any other questions or comments. We wish you all the best in your research!

Divan
Student Assistant, África do Sul
Gestão da educação, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

ATLAS.ti 23

4,0 ano passado

Comentários: Overall, Atlas.ti was a good product to use for qualitative research as it streamlined the process where all information/data could be found, stored, reviewed and adjusted seamlessly.

Vantagens:

Atlas.ti made the compilation of codes from transcripts relatively easy with data discovery being easily accessible.

Desvantagens:

Atlas.ti may be difficult to use at first without the proper training which can be frustrating where certain aspects with data analysis being more difficult than it needs to be.

Resposta do Lumivero

ano passado

Dear Divan, thank you very much for your feedback! We're glad to hear that ATLAS.ti made it easy for you to analyze your transcripts. Indeed, ATLAS.ti is the only qualitative data analysis software to offer all tools and features and access to all platforms (Windows, Mac, and Web) in a single license. Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. In case you ever have any questions about how to do something in ATLAS.ti, please count on our support. We strive to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. You can always contact us via live chat, telephone, and email, 24 hours a day, 5 days a week. A member of our team will always be happy to guide you through any part of using the software. We wish you all the best in your research!

Mert
Research Assistant, EUA
Gestão da educação, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Atlas.ti a great tool for qualitative data analysis

5,0 ano passado

Vantagens:

User-friendly interface, importing and exporting is easy.

Desvantagens:

Can’t share projects between web version and full version.

Resposta do Lumivero

ano passado

Hi Mert, thank you very much for your feedback! We're delighted to hear that you've found ATLAS.ti to have a user-friendly interface that is easy to use. Indeed, in our 2022 user survey, we found that 97% of users valued how easy it is to use ATLAS.ti. Regarding your feedback about importing projects between ATLAS.ti Desktop and ATLAS.ti Web, I'm happy to say that this is indeed possible. ATLAS.ti is the only qualitative data analysis software that provides a comprehensive package, offering all tools and features across Mac, Windows, and Web platforms (in addition to light versions available for Android and iPad users) for every license type, including student, single, multi, or campus licenses. Naturally, researchers can also easily move their projects across platforms to work where they want: ATLAS.ti Windows and Mac projects are 100% compatible, and projects can also be transferred back and forth between ATLAS.ti Desktop and ATLAS.ti Web. ATLAS.ti also offers a broad range of AI-powered tools, integrating with OpenAI to enable researchers to automate and expedite their analyses, including automatic coding of data, summarization, code suggestions, and more. ATLAS.ti Web supports real-time team collaboration, with assigned codes visible for each team member without the need for merging, uploading, or administrative tasks. The software's flexible multi-user licenses allow for unlimited sharing with no restrictions on people, seats, or machines. We strive to make qualitative research easier for everyone, everywhere, which is why we offer free support 24 hours a day, 5 days a week, via live chat, telephone, and email. We are here for you, please count on our support if you ever have any questions. We wish you all the best in your research!

Pedro
Professor, Peru
Educação superior, 1.001–5.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

First time use experience

5,0 ano passado

Comentários: I think that a great caracteristic is that it is very intutitive, So, easy to use.

Vantagens:

And I was used to the large amount of data analysis that can be done with programs such as SPSS in quantitative research. Now that I am doing my first qualitative research I have been pleasantly surprised with the variety of tools that Atlas.ti has. Especially in its latest version which incorporates artificial intelligence tools that are making it much easier for me to analyze the interviews I have conducted. I hope to continue to discover other supportive features as I progress in my work.

Desvantagens:

The manual is too extensive. And sometimes it is not easy to find what yu are looking for.

Resposta do Lumivero

ano passado

Dear Pedro, thank you very much for your feedback! We're glad to hear you've been pleasantly surprised with all the features and AI tools of ATLAS.ti. For any qualitative data analysis or mixed methods research you might conduct, you can count on ATLAS.ti! Our developers are continuously working to incorporate powerful features with intuitive design, including the latest developments in AI, such as Conversational AI, AI Coding, AI Summaries, AI code suggestions, and more. In case you didn't know, you can also export your entire ATLAS.ti project into a format that can be opened in SPSS, R, or other statistical analysis software. We strive to make qualitative research easier for everyone, everywhere, and a big part of that is always being there for our users. If you ever have any questions about how to do something in ATLAS.ti, please count on our support 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

Valentina
Valentina
Community Manager, Espanha
Usuário do LinkedIn Verificado
Hotelaria, 10.000+ funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

So intuitive for coding qualitative data!

5,0 há 2 anos

Comentários: I like how easy it is to code qualitative data in ATLAS.ti. The software covers everything you need: ability to organize all types of qualitative data, writes notes on your thinking and research process, intuitive coding features, and many approaches to retrieving and analyzing coded data.

Vantagens:

I find ATLAS.ti to offer the most intuitive approach to coding because I can use keyboard shortcuts, and all of the codes are easily accessible in a searchable list, and other times I like to just drag codes from the list on the left and drop them onto quotations.

Desvantagens:

There are not many color choices for codes. I like that codes can be organized into levels, groups, and colors, but I sometimes could use even more colors than those in the software.

Resposta do Lumivero

há 2 anos

Dear Valentina, thank you very much for your feedback! We're thrilled that you find ATLAS.ti intuitive to use for your coding. We understand that coding is one of the most essential aspects of qualitative research, which is why we have placed great importance in making this as comfortable as possible for any researcher, working in any area or research project. Indeed, in our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. We also hear you loud and clear regarding the colors available for codes. A range of colors is already included, and together with code groups, folders, and hierarchical structuring, you can organize your code list in a variety of ways. We sincerely appreciate your feedback, and we will work to offer even more color options for codes so that you can organize your codes in whichever way suits you best. If you ever have any questions or comments, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

Eva
Student, Países Baixos
Produção audivisual, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação

Would recommand!

5,0 ano passado

Vantagens:

Such an easy software to understand. I really loved the support ATLAS.TI offers. The people are really patient and are really there to make sure you are feeling supported. Small or big questions: you can always chat to them. I used their AI-tool to code my data and that worked great!

Desvantagens:

At the beginning, it took Some time to get used to their options.

Resposta do Lumivero

ano passado

Hi Eva, thank you very much for your positive feedback! We are delighted to hear that you've found ATLAS.ti so easy to understand and that you love our support and AI tools. Our developers are continuously working to balance intuitive functionality with powerful features, to make qualitative research easier for everyone, everywhere. We also have a dedicated AI Lab that is always working to bring the latest developments in AI to your fingertips, including our AI-powered tools such as AI Coding, AI Summaries, and code suggestions. We also place great importance in always being there for our users. That is why we offer support 24 hours a day, 5 days a week, via live chat, telephone, and email. Whatever questions you may have, we are here for you! We wish you all the best in your research!

Corne
Corne
Masters Student, África do Sul
Usuário do LinkedIn Verificado
Gestão da educação, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Atlas TI review

5,0 há 2 anos

Comentários: I am very satisfied with ATLAS ti. It is extremely versatile and user-friendly. At this point, ATLAS ti is making qualitative research a breeze.

Vantagens:

I personally like the AI interface for coding and summarising. It helps decrease workload and repetitive function that has to be completed manually. This saves a lot of time which is extremely important for a researcher.

Desvantagens:

Since ATLAS TI is still in the beta phase with the AI coding it tends to take a long time to code if big data sets are used.

Resposta do Lumivero

há 2 anos

Hello Corne, thank you very much for your positive feedback! We implemented AI Coding and Summaries to help make qualitative research easier for everyone, everywhere, and we are delighted to hear that ATLAS.ti has decreased your workload, saved you a lot of time, and made your qualitative research a breeze. Our developers are continuously working to incorporate the latest technological developments, so you can expect even more powerful and easy to use features in the future. We also sincerely appreciate your feedback, because hearing from our community of users always helps us learn how we can continue to help qualitative researchers. If you ever have any questions or comments, please count on our support. We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!

Nathan
Research Fellow, Alemanha
Pesquisa, 1.001–5.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

A very useful product

5,0 ano passado

Vantagens:

Provides a very helpful system to analyse our large amounts of qualitative data. The interface is user friendly and there are plenty of tutorials and other resources to utilise in order to understand how to navigate the software. The web app is also good.

Desvantagens:

Some formatting issues between the original text files and how it was displayed in ATLAS itself, but we were able to overcome this with some help from the support team.

Resposta do Lumivero

ano passado

Dear Nathan, thank you very much for your feedback! We are happy to hear that ATLAS.ti was useful for you to analyze large amounts of qualitative data. We strive to make qualitative research easier for everyone, everywhere, which is why our developers are continuously working to balance the latest technological developments, including a broad range of AI-driven tools, with an intuitive interface. Indeed, in our 2022 user survey, 97% of users valued how easy it is to use ATLAS.ti. We also appreciate your feedback about your text files and we are glad that our support team quickly helped you. We place great importance in always being there for our users. That is why we offer support 24 hours a day, 5 days a week, via live chat, telephone, and email. Whatever questions you may have, we are here for you! We wish you all the best in your research!

Isabella
Univ.-Ass. Mag. Dr. Isabella Radhuber, Áustria
Pesquisa, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Using ATLAS.ti for qualitative data analysis in social science

5,0 há 2 anos

Comentários: It was an excellent tool for qualitative analysis in a large collaborative research project and the basis for our comparative interpretative qualitative analysis.

Vantagens:

It is excellent for large collaborative research projects, we have had very good experiences with qualitative, interpretative and comparative analyses.

Desvantagens:

Sometimes the web version worked slowly, but that was at the very beginning - after that it got better.

Resposta do Lumivero

há 2 anos

Hi Isabella, thank you very much for your feedback! We're delighted to hear that ATLAS.ti has helped you in your large collaborative research projects. Indeed, ATLAS.ti Web was designed to facilitate teamwork by making it easy to work together online in real time in the same project, with each person's work automatically saved and updated in the project for all team members. We're glad to hear that ATLAS.ti Web worked well for you. In case you ever experience any difficulties, we also recommend clearing your browser cache since ATLAS.ti Web is a browser-based platform. In addition, if you ever have any questions or comments, we are here for you! Please feel free to reach out any time via our live chat, telephone, or email, we are here to help 24 hours a day, 5 days a week. We wish you all the best in your research!

Abdulrazzaq Qasem
researcher, Países Baixos
Pesquisa, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Powerful Data Analysis Made Simple

4,0 há 2 anos

Vantagens:

A comprehensive set of features and tools for qualitative and mixed-methods data analysis

Desvantagens:

Limited support for non-English languages and character sets, which may be a drawback for international users or those working with multilingual data sets

Resposta do Lumivero

há 2 anos

Hi Abdulrazzaq, thank you very much for your feedback! We are glad to hear that ATLAS.ti has made your qualitative and mixed-methods analyses easier. We strive to balance powerful functionality with ease of use, and in our 2022 user survey, 97% of users valued how easy it is to use the software. We also recognize the importance of analyzing local interpretations and meanings, and our mission is to make qualitative research easier for everyone, everywhere. This is why ATLAS.ti has been fully unicode compatible for many years now and can support data in any language or character set. This means that you can analyze multilingual data, including to automatically code data, create word clouds, and more. If you ever have any questions or comments, please count on our support! We are here for you 24 hours a day, 5 days a week, via live chat, telephone, and email. We wish you all the best in your research!