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Sobre Sunwave

Solução de tratamento de abuso de substâncias que inclui CRM, EMR, cobrança, RCM e RH. Permite o gerenciamento de todas as operações em uma plataforma.

Saiba mais sobre o Sunwave

Vantagens:

User friendly, EMR, CRM, I love how everything is in one system for our team.

Desvantagens:

The inability to do a general search for a name (like in Salesforce).

Notas do Sunwave

Pontuação média

Praticidade
4,6
Atendimento ao cliente
4,9
Recursos
4,3
Relação qualidade/preço
4,9

Probabilidade de recomendação

8,7/ 10

O Sunwave tem uma classificação geral de 4,5 em 5 estrelas com base em 19 avaliações de usuários no Capterra.

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Filtrar avaliações (19)

Kyara
Outpatient Clinician, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Sunwave Systems are the Standard of Mental Health Care

5,0 há 8 meses

Comentários: A migration of any size is a beast to tame and manage! The Sunwave team was there with us every step of the way...and you know you've struck gold when you ask repeat questions and you're met with patience and guidance.

Vantagens:

Reports are so dynamic! Repeat admission function to track journey ASAM criteria additions Software that meets all state standards AS WELL AS monitoring the humanistic side of mental health care such as alumni relations

Desvantagens:

There is no specific function that is a con or unlikeable, because whenever we reached a wall or dysfunctional section, we reached out to the team and they helped us work through it.

KAREN
Executive Director, EUA
Hospitais e Saúde, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

My Opinion

5,0 há 5 anos

Comentários: I can do away with filing of paper records and poor tracking and following protocols. Sunwave makes this so much easier to do.

Vantagens:

Telehealth allows the agency to be proactive as we are currently dealing with the COVID-19 pandemic and all sense of normalcy is gone. This is the answer to telecommuting.

Desvantagens:

The product is so customizable - I am deeply impressed.

Sabrina
Physician, EUA
Consultório médico, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great system for Substance Abuse

3,0 há 4 anos

Vantagens:

Great dashboards and ease of use and good navigation

Desvantagens:

Has too many clicks but gets the job done

Tiah
Accounts Payable and General Ledger Associate, EUA
Hospitais e Saúde, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Would definitely recommend!

4,0 há 4 meses

Comentários: My overall experience using Sunwave was a positive one. Staff support was great throughout the process. They were very attentive and always seemed willing to help.

Vantagens:

It's very easy to use. Navigating the platform was simple without much hassle. Very comprehensive

Desvantagens:

Although it was easy to navigate, there seemed to be a few times where there were too many options to click through.

Samuel
Program Director, EUA
Saúde, bem-estar e condicionamento físico, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Sunwave Review

5,0 há 5 anos

Comentários: Overall impressed with the team and product.

Vantagens:

Easy implementation. All the features needed to address our needs.

Desvantagens:

Unfamiliarity of a tabular software that holds data in that fashion.

Nina
Family Law Administrator, Austrália
Serviços financeiros, 10.000+ funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

SUNWAVERS recover

4,0 há 4 meses

Comentários: Took a little while but progress was there in having help support

Vantagens:

Helpful tool for helping those with substance abuse recovery

Desvantagens:

Can take a while to seek ongoing continuous treatments when helping others

Cody
COO, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas anteriormente:

Love it, Love it, Love it

5,0 há 2 anos

Comentários: Sunwave has been great for us. the system is very user friendly, the support staff has been amazing. Any issues that we've ran into have addressed almost immediately.

Vantagens:

The features along with the customizations.

Desvantagens:

Some of the trainings were a little short but they were recorded which allowed us to go back and review.

Tabitha
Chief Clinical Officer, EUA
Clínica de saúde mental, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

You can't beat Sunwaves staff!

4,0 há 4 anos

Vantagens:

The biggest thing that I appreciate about Sunwave is their customer service. At initial set up, [SENSITIVE CONTENT HIDDEN] was always available via phone, email or even in person, and she thoroughly explained everyting to me. After sometime, [SENSITIVE CONTENT HIDDEN] became our Product Consultant and she is just as responsive. When we opened another facility, she came to visit and make sure we had everything needed to implement Sunwave into our additional facility. They have both been very kind, attentive, and their actions show how much they care about their customers and believe in their product.

Desvantagens:

In previously used alternative software products, I was able to create & edit forms. Although, I don't necessarily like spending time developing & editing forms/software, it was nice to be able to make changes right away instead of submitting a ticket and waiting for the changes to be made.

Heidi
Director of Billing, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I highly recommend this Software

5,0 há 5 anos

Comentários: Overall, it was a very good experience. The support you receive on a personal level at any time of the day is very assuring. They have made multiple improvements over the past few years as well which have been beneficial for our every day use.

Vantagens:

This software is very user friendly. All components work together within the system which makes reporting amazing. This has also been one of the best systems for compliance auditing as well. Billing in general is less time consuming.

Desvantagens:

Just the initial change, learning a new system. That is never fun.

Vicki
Therapist, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Great software

5,0 há 3 anos

Comentários: I am super happy with it.

Vantagens:

I like it has a super convenient program. It allows a new user to be easily comfortable using the software. Compared to many other softwares it is much more user friendly. I also like that it saves everything so even if I step away from the pic I don’t have to worry about losing my info.

Desvantagens:

I don’t really have any cons when it comes to this software.

Lauren
Director of Quality Assurance, EUA
Hospitais e Saúde, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great program

4,0 há 4 anos

Comentários: I have had a really great experience, our rep [SENSITIVE CONTENT HIDDEN] has been actually amazing. She is wonderful to work with, always helpful and always friendly!

Vantagens:

I really like the reporting capabilities and the ability to move forms and clients through programs and different admissions

Desvantagens:

While I love the reporting I wish some of it could be a little more customized

Christopher
Director of Admissions, EUA
Hospitais e Saúde, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

SUNWAVE IS THE BEST!

5,0 há 5 anos

Vantagens:

Sunwave is very user friendly, Everything you need in one system! I like everything about this software from the billing, reports that can be customized and the customer service!

Desvantagens:

I don't have any negative to say about sunwave.

Carly
Owner, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Silver Linings review

5,0 há 5 anos

Comentários: Sunwave is user friendly and Our Rep [SENSITIVE CONTENT HIDDEN] is always available to help when needed.

Vantagens:

User friendly, EMR, CRM, I love how everything is in one system for our team

Desvantagens:

I didn’t like how our alumni portal was only paper attachments at first untill we upgraded to the alumni portal which has been great

Clint
Director of Admissions, EUA
Clínica de saúde mental, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excellent Customer Service

4,0 há 4 anos

Vantagens:

The ability to run reports -- despite the fact that I've encountered my fair share of user errors in that dept ;)

Desvantagens:

The inability to do a general search for a name (like in Salesforce). Having to bounce around between opportunities and accounts to search names there seems like an extra step that could be eliminated.

Grant
IT/Facilities Manager, EUA
Saúde, bem-estar e condicionamento físico, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good EMR with a lot of potential

4,0 há 5 anos

Vantagens:

This platform is easy to use and to train others on. it is also easy to setup. The SunWave Admin support staff is very knowledgeable anf is always eager to help.

Desvantagens:

The platform is not as feature rich as a lot of other platforms. Sometimes developing new features takes a good amount of time.

Tanya
Counselor/Hypnotherapist, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Sunwave

5,0 há 4 anos

Comentários: Great service. Francese is always available to help, very knowledgeable, clear and patient.

Vantagens:

Good program to write reports , easy to use.

Desvantagens:

All aspects of the program are easy to use

Michael
Case Manager, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

VRC- Sunwave Review

4,0 há 4 anos

Comentários: [SENSITIVE CONTENT HIDDEN] was incredible working with us. She was prompt in addressing our concerns and gave of several opportunities to collectively collaborate.

Vantagens:

I enjoy the customizations and accessibility. Once you got a hang of the platform, it has a pretty good flow to it.

Desvantagens:

Our company has many employees who are not tech savvy. With this said, the platform can be a lot to look at the first few times to get the hang of it.

Laura
Therapist, EUA
Clínica de saúde mental, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Review

5,0 há 4 anos

Comentários: good

Vantagens:

The software is easy to use and very simple to learn

Desvantagens:

Some concerns with ADA compliance for vision-impaired users

jason
Project Manager, EUA
Saúde, bem-estar e condicionamento físico, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Great Platform

4,0 há 7 anos

Comentários: Great group of folks

Vantagens:

I like that we were able to automate a lot of our processes and eliminate a lot of human error

Desvantagens:

implementing was challenging, but change is always hard in the beginning