18 anos ajudando empresas
a escolher o melhor software
Sobre OpenTable
Plataforma de gerenciamento de reservas de restaurantes que ajuda os usuários a gerenciar listas de espera, reservas de mesas, histórico de visitas de clientes, contas e mais.
Free, convenient, easy to use, most restaurants use it now, always remembers my log in, quick receipts and customer service.
This problem seems to happen every once and a while.
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There is Always a Table with OpenTable!
Útil
Comentários: Gostei bastante da maneira que é apresentado os restaurantes. Anseio poder ter acesso a restaurantes locais no futuro.
Vantagens:
O que eu gostei nele é que apresenta os restaurantes com qualidade. As imagens, os detalhes, da vontade de visitar tudo, ir a todos os restaurantes, sem exagero, isso se dá, pela maneira apresentada no programa.
Desvantagens:
Ainda não tem restaurantes disponíveis no meu local de residência, o que me força a buscar em outros lugares informações sobre restaurantes.

Best app for restaurants reservations
Vantagens:
It's easy to search and schedule reservations, the platform works very fast.
Desvantagens:
There are some features that are not than intuitive in the navigation like canceling a reservation.
Its the main star - but I wouldn't go all in
Comentários: Easy to use and to customize. I like the mobile app on the client side. Cover flow helps with booking management. Guest data is not as robust as other platforms. Its worth using in conjunction with platform of choice so as to capture all guests
Vantagens:
Most widely used platform makes it very powerful. Easy to use booking widget and making campaigns.
Desvantagens:
Very expensive if you can't route guests to book direct with your booking widget. Customer service has really gone downhill in the last few years.
Arrogant Company
Comentários: It was awful, too expensive, had no training, and did not support our restaurant. They only support false accusations and don't care about our restaurant's success.
Vantagens:
It's well known. But there were NO pros for my company. They drained us monthly with their expensive plan and added little to no value in growing our company.
Desvantagens:
Far too expensive, customer service was deplorable, and their arrogance was overwhelming. We are a small business and could not afford their services any longer. Three days after we canceled our service, we received an erroneous review, and Open Table did not address the issue even though it had nothing to do with our restaurant. It was a personal opinion of how we accepted his criticism. With partnership like Open Table who needs enemies, if you have any other choice run from open table and utilize Tock.
Wonderful!
Comentários: Overall a great experience every time I use the app. It’s easy to navigate, I love that I can quickly and easily secure fun reservations. I also enjoy that they share insights like customer ratings, business address/hours, and any applicable dress codes.
Vantagens:
Very easy to use and navigate the app. I can get reservations to top restaurants in a few clicks.
Desvantagens:
There’s not much I don’t like, perhaps I wish every restaurant used open table.
Happy User
Vantagens:
I love being able to have the flexibility to ensure that I have a reservation at the place I want to eat at without waiting.
Desvantagens:
I'm not sure all restaurants keep their times up to date, nor sometimes they hold times back.
Wouldn't use it if I didn't have to
Vantagens:
Some elements of the platform are intuitive and easy to use. Pacing controls work pretty well, but I don't like much else.
Desvantagens:
I spent years avoiding using OpenTable because I take issue with their pricing structure. In 2022 our brand mandated its use, so we made the switch. There are a handful of useful features but I have largely been unimpressed with it. I dislike that each device you use it on has different functionality -- I feel we should largely be able to do the same things on the mobile app that we can on an ipad or a PC. It makes things more cumbersome than they should be. I still take issue with their pricing structure as we operated our business for nearly 20 years using platforms that do not have a per-cover charge. And for the price we should have more robust messaging (SMS), better automated confirmation processes, and we should be able to take a credit card guarantee via our local website booking widget without having to pay the per-cover price (this is an issue with their API and I have not been given any timeline of a fix). Overall I'm largely unimpressed, just as I always expected to be.
Easy to Use Open Table
Comentários: Very good, has been a part of many fun experiences dining out.
Vantagens:
Very easy for making reservations, adjusting resos, getting information about a restaurant
Desvantagens:
I haven't run into any issues with it so far, it has only made the process of booking a reservation easier!
OpenTable Ease of Use
Comentários: OpenTable provides the service as advertised. The experience of setting up the reservation is simple.
Vantagens:
Ease of making reservations and including others.
Desvantagens:
I don't have any complaints about OpenTable, I believe it works well.
Easy to Use Reservation tool
Vantagens:
Simple ui, easy to understand and use. Fairly reliable
Desvantagens:
No real complaints, I have experienced issues with scheduling however.
OpenTable Review
Comentários: My overall experience is that OpenTable is positive, a good app that serves me in the best way possible.
Vantagens:
What I liked most about OpenTable was the ability to make reservations at dining locations.
Desvantagens:
What I liked least about OpenTable was the portion of sales that they take from the restaurants that you reserve tables at.
"Table for two, please" has never been easier
Comentários: Overall, if you're a frequent restaurant diner, you must have Open Table. There are places that will tell you there are no reservations available, but Open Table updates in real time when reservations are cancelled and will even notify you if a table opens in a booked-out restaurant you are looking to dine in. It's also great when dining with a group, because you can filter by cuisines, group size, distance and other factors.
Vantagens:
I like being able to have options by simply using my location to find restaurants near me that have open tables for my group size. No more going from place to place, waiting for a table. I also like the reminders that come via text and the ability to add the reservation to my Google Calendar.
Desvantagens:
They have a rewards program, but the app makes it unclear as to how to qualify or what the qualifiers are to earn rewards, but it sends you a notification on each reservation that you didn't earn them. It's really confusing, because the reminder that you're not earning rewards should then include instructions on how to do so.
Useing Opentable since it started or almost
Comentários: I’m on both side, supplying Opentable to our customers and using it for my own reservations. It is an excellent product.
Vantagens:
Change in habits, from using paper and pencils to technology. Better organization.
Desvantagens:
After 20 years using it.. I think that the license is really high.
Opentable helps streamline restaurant operations and enhance guest experience
Comentários: OpenTable has been a game-changer for my client's restaurant. Its restaurant management and reservation management features, coupled with its commitment to enhancing the guest experience, make it a key part of my client's operations.
Vantagens:
From managing reservations to optimizing seating arrangements and tracking guest preferences, OpenTable simplifies every aspect of running a restaurant for my clients. Everyone can easily view and manage reservations, ensuring that we can accommodate guests efficiently and effectively. And waitlist management/table status updates enable us to minimize wait times.
Desvantagens:
There is nothing I dislike about Opentable.
OpenTable User
Comentários: Very positive, making something that can be a hassle easier
Vantagens:
For me, the best bit is being able to book something then easily change the booking. Plans can often change last minute and its always so hard to get through to restaurants during their open hours, and when you do, most times you cant hear! This takes that away and makes it easy to change or cancel with a few clicks. I also like receiving email confirmations/reminders
Desvantagens:
Weirdly, ive has situations where open table has said that there is no space/reservations available however when I call, I am able to get a booking.
Love it when I see that a restaurant uses OpenTable
Vantagens:
Ease of reservations, text reminders are amazing. You can modify or cancel on your own as well.
Desvantagens:
Can be annoying to navigate on your phone
Open Table
Vantagens:
Open Table has a great ease of use and guest awareness.
Desvantagens:
Open Table can be costly but it is definitely a great help.
OpenTable for Work or Leisure
Comentários: I mostly use OpenTable for personal reservations (dates, meals with friends), but I also use it for work when our department or division has lunches or retreats at restaurants.
Vantagens:
All the details you need are there in the reservation once complete: day, time, location of table (if applicable), and any requests you might have if it's a special occasion.
Desvantagens:
If you make a mistake, you have to cancel the reservation in order to make a new one because the system will show the time you want as unavailable otherwise.
Great for finding a good place to eat and to manage reservations
Comentários: OpenTable helps save the time that it often takes to research restaurant and is a great resources to find a place to eat with all its filters: geographical area, cuisine, date and time. Reservations can be made easily and requests can be included through a note to the restaurant. They can also be quickly and easily modified when plans change. Overall, it offers a lot of benefits at no cost.
Vantagens:
Reservations can be easily and quickly managed. When plans change, it takes seconds to cancel or reschedule.
Desvantagens:
The fact that not every restaurant uses it though I imagine their database is growing constantly.
Love this
Comentários: User-friendly, offers excellent marketing choices, and has strong support. The assistance we've received has been outstanding, both in terms of operations and from our representative.
Vantagens:
This website/app is the top choice for making reservations. It offers a smooth experience and makes it very easy to explore your options for destinations.
Desvantagens:
I had no problem what so ever with the app.
OpenTable Review
Vantagens:
I love the ease of use both through the website and app and that you are able to earn points.
Desvantagens:
I dislike that sometimes there are discrepancies between OpenTable and the restaurant itself.
Reservations made easy
Comentários: Super useful and reliable. Very user friendly and a great app.
Vantagens:
I can book a restaurant on my phone and I can add my reservation to my calendar. It is reliable because you get a confirmation too.
Desvantagens:
There is nothing that I don't like about this app. It was so useful especially when I am on vacation and I can book reservations at the tap of my phone.
Convenient and easy restaurant reservation tool
Vantagens:
I love how easy it is to make a restaurant reservation with OpenTable and to modify it if needed. I also like the rewards program when you are able to earn points for dining reservations. The feature to make a reservation on someone else's behalf (for clients) is also super valuable!
Desvantagens:
OpenTable used to be the primary platform for restaurant reservations and now there are so many other platforms to keep track of. I wish all reservations qualified for points, as I find more and more do not offer points upon dining.
I love the ease of making reservations and know I can depend on OpenTable for accuracy.
Comentários: The main problem solved is time. No one wants to use a phone to make a call more than they have to, and they certainly don't like to have to wait. OpenTable helps with making reservations quickly and effortlessly.
Vantagens:
OpenTable is very easy to use. While I'm a little computer savvy, I've no patience for sites that are glitchy or too complicated. I'm able to make my reservations easily, choosing the time and the number of people and can also, when necessary, make special requests. I make a lot of the reservations for family, friends and colleagues and because I know I can count on OpenTable, they know they can count on me. And best of all, it's quick; no more waiting on hold, no conversation over the loud noises of the restaurant. I also love the text / email reminders. This is a big help with a busy schedule; it's one less thing to keep track of.
Desvantagens:
I honestly can't think of anything that can be improved. Everything has worked smoothly thus far.
Great website to use
Comentários: Great, easy to use, has a good selection of restaurants
Vantagens:
Easy to use and follow the app and website.
Desvantagens:
This is not always up to date but could be a restaurant not updating information