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Sobre Blink

Solução moderna de aplicativo e portal para funcionários, com um feed personalizado para comunicações internas, vídeos, treinamentos, compartilhamentos e notificações de aplicativo.

Saiba mais sobre o Blink

Vantagens:

The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Desvantagens:

No comment to make at this time as I am a new user.

Notas do Blink

Pontuação média

Praticidade
4,7
Atendimento ao cliente
4,6
Recursos
4,5
Relação qualidade/preço
4,6

Probabilidade de recomendação

8,6/10

O Blink tem uma classificação geral de 4,7 em 5 estrelas com base em 115 avaliações de usuários no Capterra.

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Filtrar avaliações (115)

Alex
Alex
Marketing Manager, Reino Unido
Usuário do LinkedIn Verificado
Gestão da educação, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Blink has solved our communications challenges

5,0 há 3 anos

Vantagens:

Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

Desvantagens:

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

Resposta do Blink

há 3 anos

Hi Alex, thank you for your review of Blink! We are happy to hear that Blink has enabled high employee engagement and internal communication for your workforce across the country. It is important to us that every customer has a positive experience, so it is great to learn that your account manager has played a key role in your Blink rollout.

Jacqui
Regional Administrator, Reino Unido
Hospitais e Saúde, 5.001–10.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Since Blink ...

5,0 há 3 anos

Comentários: Overall I have found Blink to be a really good tool. It is the first thing I look at in the morning. I spend my first 15 minutes in the morning checking Blink for any new Policies, information on new Covid rules or just nice posts from our services celebrating a customer's birthday or a day out at the seaside for the individuals we support - working in shared services it is so nice to see the people we support out and about and enjoying their lives - something we would probably have seen in a quarterly newsletter prior to Blink.

Vantagens:

Since Blink was introduced into our company it has changed the way we communicate. Prior to it's introduction we had no central communication hub. We have over 100 care homes, very many staff and customers all over the UK, so we are very remote from each other. Since Blink was introduced, we can now see posts from other services showing their activities and milestone celebrations. It connects central services to our homes and each home with each other making us feel part of the wider company rather than just a lone care home. This has been particularly important during the isolation of Covid in the past year and a half. We also have all of our policies and procedures in one place on the Blink Hub.

Desvantagens:

A bit like Facebook - once a post has gone down the feed it is sometimes hard to find again if you need to refer to it again, this is especially difficult if the post is important information - say new rules regarding Covid. Sometimes it is hard to find a particular Policy or Procedure in the Hub - but that might be more about how and where it is uploaded - I am not sure?

Resposta do Blink

há 3 anos

Hello Jacqui, we are so glad to hear that you have had a positive experience with Blink! We aim to deliver the best user experience in communication, so it is really valuable to know that Blink has changed the way your organisation communicates. Your suggestions for the search function have been passed to our Product Team. There is a personal Hub organisation feature currently under consideration, and we greatly appreciate your insight. We are always looking for ways to improve Blink, and we encourage our users to visit the Product Portal to make feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Pradyumn
Software Engineer, Austrália
Software, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Cheap and unnecessary

1,0 há 3 anos

Comentários: Moving from Slack to Blink was a huge downgrade.

Vantagens:

It attempts to play in the space of Slack.

Desvantagens:

It does everything other chat apps do in a worse manner or is poorly implemented. I sent multiple bugs back to the company and none were interpreted correctly or I was told the issue I was facing in one platform was fixed in another platform.

Resposta do Blink

há 3 anos

Hi Pradyumn, we are sorry to hear that you did not have a good experience. We aim to provide helpful customer service to all of our users. We will take your feedback into account to improve our product and services for the future.

Richard
General Manager, Reino Unido
Serviços e tecnologia da informação, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Blink - an easy to use and intuitive product that makes day to day business that much easier!

5,0 há 3 anos

Comentários: Excellent - just an easy to use and intuitive platform!

Vantagens:

Blink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.

Desvantagens:

For some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!

Resposta do Blink

há 3 anos

Hi Richard, thank you for your review! We love learning how Blink has become a part of your employees' daily routines and communications. To start a new line in a single Blink message on PC, hold the "shift" key as you press the return key. You can also click the + symbol on the left, select "compose" and then you will be able to press the return button without sending the message. If you come across any issues or have further questions, please be sure to reach out to us at [email protected].

Avaliador Verificado
Usuário do LinkedIn Verificado
Transporte rodoviário e ferroviário, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Blink is just amazing!

5,0 há 3 anos

Comentários: Blink are amazing, the team are so helpful and have a real "can do" attitude when it comes to working with you to fix any business problems you may be having. This isn't problems with the app - this is trying to use Blink to fix internal business issues by developing the app further or expanding it's capabilities

Vantagens:

Blink has really changed the way our business looks at communicating with our front line workers. We've had this for almost 3 years now and we haven't looked back since. It's so easy to onboard our new workers to the business, and the ability to share information instantly is amazing!

Desvantagens:

There's nothing at all that I like least about this software

Resposta do Blink

há 3 anos

Thank you for your review! We appreciate learning how Blink has transformed your communication. We are always looking for insight on our customer's experience, so it is really valuable to know how Blink is easily adopted by new starters.

Avaliador Verificado
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Blink review

5,0 há 3 anos

Vantagens:

It is very easy to communicate with colleagues and make groups

Desvantagens:

Notification in Window 10 are not very visible

Resposta do Blink

há 3 anos

It is great to hear that you have had a positive experience with Blink! Your feedback on Windows 10 notifications has been passed to our Product Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Courtney
Courtney
Social Media Coordinator, EUA
Usuário do LinkedIn Verificado
Hospitais e Saúde, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

BLINK IS AMAZING!

5,0 há 3 anos

Comentários: [SENSITIVE CONTENT HIDDEN] is great! I think our company can do more, but Blink has done their part and is always offering the resources needed to be successful.

Vantagens:

I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place.

Desvantagens:

Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement. Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile! If would also be cool if we could filter by top posts, or most likes, or #'s.

Resposta do Blink

há 3 anos

Hello Courtney, it is great to hear that you have had a positive experience with Blink! Your suggestions for interactive usernames, feed post histories on profiles, and a new feed filter have been passed to our Product Development Team. We are always looking for new insights and features to improve Blink, and we encourage our users to visit the Product Portal to make additional feature requests here: https://portal.joinblink.com/tabs/2-under-consideration

Helen
Helen
Account Manager, Reino Unido
Usuário do LinkedIn Verificado
Rede de computadores, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Blink is really awesome!

5,0 há 7 anos

Vantagens:

Blink provides me with an excellent way of communicating with colleagues and getting company updates out to the wider business. I find it better than email as it has a more natural flow and much more efficient as you can create multiple relevant chats and groups for all your requirements. Notifications are great and it intergrates with all my other apps.

Desvantagens:

I'm looking forward to the getting an update to enable messages to be sent after being offline, this would enable Me to use offline and keep up to date with chats.

Riaan
Riaan
Banking Practice Head, Reino Unido
Usuário do LinkedIn Verificado
Rede de computadores, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use. Very clever bots and integrations

5,0 há 7 anos

Comentários: It puts everything in one place and is very easy to use.

Vantagens:

The Feed works great. It pulls everything you need into one space. The messaging side of Blink works very well. Instant messaging, teams, spaces - very easy to use.

Desvantagens:

Offline working would be nice, but these days everyone is online for the majority of their workday, so just a minor nice to have.

Avaliador Verificado
Usuário do LinkedIn Verificado
Transporte rodoviário e ferroviário, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good Work Communication Platform

5,0 há 2 anos

Vantagens:

This allows us to effectively communicate to our colleagues within our offices, across the country. Which with real time updates and alerts this becomes incredibility easy.

Desvantagens:

Some of the post filtering options do require some setting up and testing, but once done it's easy to use.

Beth
Senior Payroll Administrator, Reino Unido
Varejistas, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Crucial for Day to Day communication

4,0 há 3 anos

Comentários: Blink lets us have everything in one place so that colleagues don't need to remember multiple passwords to access things such as their self service portal or timesheets.

Vantagens:

Since working from home Blink has been invaluable to our team as it allows us to communicate throughout the work day as if we were in the office.

Desvantagens:

Sometimes news feed is hard to filter and important information can sometimes be missed

Resposta do Blink

há 3 anos

Hi Beth, thank you for your review. We appreciate learning how Blink has helped your team work remotely and support internal communication. We can confirm that your feedback on the Feed and filters has been passed to the Product Team. Please do let us know if you have more feature requests through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

leon
Transport Optimisation Manager, Reino Unido
Fabricação de alimentos, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Blink Feedback

5,0 há 4 anos

Comentários: Exceptional…. we seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team. Also we can deliver first hand information direct to the phone which is instant. We have been able to create a frontline platform and generate team inclusion.

Vantagens:

Function, user friendly and the team at Blink. They understand the business we are and what the objective was to deliver to the frontline workers.

Desvantagens:

We need understand further before we can express any con's at the moment.

Loic
Barista, Reino Unido
Usou o software para: 6 a 12 meses
Fonte da avaliação

Incredible

5,0 há 7 anos

Vantagens:

This is more than just a messaging app, a great one at that, It enables teams of staff to interact and collaborate with each other enabling a variety of benefits to arise. Some of these benefits include a growth in culture amongst teams and the business, the ability to contact others regardless of time, location or device and the simple yet effective layout of the App has made it more appealing and enjoyable to use. The App allows people to contact all teams during emergency situations. This proves effective during unprecedented events such as the recent 'Beast from the East'. Mostly we like the ceiling of the product. Many products in their early days are plagued with bugs and developmental issues, however, this software has had very few, this is a huge positive as this is rarely the case for new software, this puts the software in a league of its own.

Dean
Deputy Recruitment & Training Co-ordinator, Reino Unido
Transporte rodoviário e ferroviário, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Good Communication Tool

4,0 há 4 anos

Comentários: Generally a good, easy to use app that allows good interaction with colleagues as well as getting news and updates out quickly.

Vantagens:

Blink is a good way of getting information out to colleagues across different areas of the business.

Desvantagens:

Would be nice to be able to post in different styles of font. Bold/italic etc. Sometimes users have issues opening attachments.

Dane
Deputy Director, EUA
Serviços e tecnologia da informação, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Blink is a great tool for communication

5,0 há 3 anos

Comentários: Very positive way to share data across the company.

Vantagens:

I like that the data included keeps the entire company aware of things that are going on.

Desvantagens:

Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop.

Resposta do Blink

há 3 anos

Thank you, Dane, for leaving Blink a review. It is great to know that Blink is supporting your internal communications. We appreciate your feedback on notifications and have passed your suggestion to the Product Team. If there are any other features you would like to see on Blink, please let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

NhaVinh
Salesforce Project Coordinator, EUA
Serviços e tecnologia da informação, 501–1.000 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Useful App and Resource for Corporate Communications

4,0 há 3 anos

Comentários: My overall experience so far, has been positive.

Vantagens:

I like the Hub and quick/direct links to our firm platform portals. Blink is also been a great tool to use and publish timely announcement and feature articles. I like being able to post as either myself or part of the Communications Team and the ability to view post analytics. It would be interesting and perhaps useful to connect/align Blink posts with Slack and/or Microsoft Teams since the majority of our employees also use those tools to communicate and collaborate with each other.

Desvantagens:

I am not sure if many others within my organization use the Chats feature since there are already so many other tools and applications that provide that functionality for us.

Resposta do Blink

há 3 anos

Hi NhaVinh, thank you for your review. We are glad to hear that your overall experience with Blink has been positive. The Blink Chat feature is fully functional and many of our customers use it to completely replace Slack or other chat software. If there is a feature missing that you would like to see on Blink, we encourage you to let us know through our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Jake
Assistant Operations Manager, Reino Unido
Transporte rodoviário e ferroviário, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Useful for the organisation

4,0 há 3 anos

Vantagens:

Easy communication between colleagues and easy to keep up to date with what the business is doing.

Desvantagens:

Takes a bit of time customising it to suit and link with the business. Additional ideas and features takes time.

Resposta do Blink

há 3 anos

Hi Jake, thank you for your review! It is great to hear that Blink is facilitating your internal communications. We are working on several features to make it easier to customise the app and organise your information. If you have any ideas or features that you would like to see, please let us know on our Product Portal here: https://portal.joinblink.com/tabs/2-under-consideration

Anup
Finance Manager, Reino Unido
Varejistas, 501–1.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Excellent software

5,0 há 3 anos

Comentários: Live News and posts from all the depots in one place :)

Vantagens:

We have 25 depots around the UK. There was a time when we didn't know what was happening in the other depots but now all employees from other depots post their comments, feedback and other things on Blink so now we don't miss anything :)

Desvantagens:

There is nothing to dislike about Blink :)

Resposta do Blink

há 3 anos

Thank you for taking the time to leave a review, Anup! We appreciate learning how Blink has bolstered communication across your depots.

Aoife
Senior Legal Editor, Reino Unido
Usou o software para: 6 a 12 meses
Fonte da avaliação

Makes work more productive

4,0 há 7 anos

Vantagens:

Able to chat to people quickly and easily without disrupting them. More efficient than emails and less formal. Promotes a more friendly environment in the workplace. I like the tea round and gifs! Also like that you can share attachments and images.

Desvantagens:

Sometimes inappropriate gifs (racist, sexual content etc) I also don't like that it tracks your usage but does not make that clear from the outset and doesn't appear to have an option to switch that off. In general I am not clear on what information others can see about my messages and activity so I would like more clarity on that.

Kieran
Assistant Operations Manager, Reino Unido
Transporte rodoviário e ferroviário, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Makes life a whole lot easier

5,0 há 3 anos

Vantagens:

Changed the way I work, makes keeping up with colleagues so much easier. Great features to get a message out quick.

Desvantagens:

Never come across anything which is missing

Resposta do Blink

há 3 anos

Hi Kieran, thanks for giving us a review. We appreciate learning how Blink has changed the way you work. We are always looking for insight on our customer's experience, so it is really valuable to know that Blink is enabling fast and easy internal communication.

Graham
Bus Driver, Reino Unido
Transporte rodoviário e ferroviário, 5.001–10.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent networking app

5,0 há 4 anos

Comentários: Excellent, very useful

Vantagens:

Excellent way to communicate between employees on a one to one basis and also public posts for a whole group to see

Desvantagens:

If you add an image into a reply you can't also comment on the image in the same reply.

Peter
Business Analyst, EUA
Serviços e tecnologia da informação, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Our Company's Bulletin Board

5,0 há 3 anos

Comentários: Our company has been using Blink for company announcements, holiday celebrations, employee recognition, and so much more. It's like a bulletin board right on my laptop!

Vantagens:

Blink has a very easy-to-use interface and our company has included important links for the users.

Desvantagens:

Unfortunately, I don't use Blink enough to have a say on what can be improved. I just read it to catch up on company information.

Resposta do Blink

há 3 anos

Hi Peter, thank you for leaving us a review. We are glad to know that users such as yourself are enjoying Blink's various features and finding it useful and easy to use.

Manda
HR Systems Manager, Reino Unido
Saúde, bem-estar e condicionamento físico, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Easy to use and great way to communicate

5,0 há 3 anos

Comentários: We use Blink to store our policies so that all staff have access to them - this is very easy to use and we can easily direct staff to the appropriate place. Overall experience is really good.

Vantagens:

We use Blink to post what is going on around the business. I use it to ensure all staff receive appropriate information that they require to do their roles.

Desvantagens:

None at this time. We are still developing the functionality

Resposta do Blink

há 3 anos

Thank you for giving us a review, Manda. We are so glad to hear that you are having a positive experience with Blink.

Mitchell
Manager, Information Technology, Canadá
Atacadistas, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Blink employee super-app

4,0 há 11 meses

Comentários: Overall our experience with Blink is a positive. Lots of value.

Vantagens:

Blink is awesome for: Internal communications & Employee communication

Desvantagens:

The only thing I can think of is that Forms are a bit of a struggle to pull off correctly.

Sheen
Product Manager, Espanha
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Refreshingly intuitive way to communicate with colleagues

5,0 há 5 meses

Vantagens:

It is very intuitive and easy to use. The workflows are generated easily and it allows you to effectively communicate with your team members and even with contacts outside of your organization. I like that we can also have private conversations so it makes it simpler and better to use than conventional tools like emails.

Desvantagens:

Something to improve would be to find a way to reduce the crowd on the feed. It might become a lot to see at first and sometimes depending on the kind of messages you see, it may be negative too.