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Avaliações do Viewpoint Spectrum

Sobre Viewpoint Spectrum

O Spectrum é uma solução completa de ERP baseada na Internet para o setor de construção, com ferramentas avançadas para contabilidade, gestão de projetos e muito mais.

Saiba mais sobre o Viewpoint Spectrum

Vantagens:

Easy to navigate between the tabs. I like that multiple tabs if the same can be opened at the same time.

Desvantagens:

It does not integrate well into our other software, ServiceTrade, which runs our inspection and service department.

Notas do Viewpoint Spectrum

Pontuação média

Praticidade
3,7
Atendimento ao cliente
3,5
Recursos
3,7
Relação qualidade/preço
3,5

Probabilidade de recomendação

6,7/10

O Viewpoint Spectrum tem uma classificação geral de 3,9 em 5 estrelas com base em 406 avaliações de usuários no Capterra.

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Filtrar avaliações (406)

Keith
Keith
Inspection & Service Sales, EUA
Usuário do LinkedIn Verificado
Construção, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Viewpoint Spectrum works well for our business

5,0 há 10 meses

Comentários: I highly recommend Viewpoint Spectrum to construction professionals seeking a reliable and efficient software solution. We use it daily for work orders and then billing customers.

Vantagens:

The software also offers comprehensive project cost management, including budgeting, change order tracking, and subcontractor management, ensuring that all aspects of a project are carefully monitored and controlled.

Desvantagens:

It does not integrate well into our other software, ServiceTrade, which runs our inspection and service department.

Benjamin
SYSTEM COORDINATOR, Canadá
Mineração e metais, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great system for small/med company 1-250 employees

4,0 há 8 meses

Comentários: its been okay, a learning curve but after 3 years we have found ways around the items that we were not able to resolve with viewpoint

Vantagens:

the ability to export most reports to excel. and the abilitiy to connect with Power BI.

Desvantagens:

Payroll. not the best way to run payroll, if an error is made very difficult to resolve. lack of ability to email paystubs.

Emily
Emily
Systems Integrations, EUA
Usuário do LinkedIn Verificado
Construção, 1.001–5.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Least User Friendly Software I've Ever Encountered

1,0 há 2 meses

Vantagens:

Nothing, honestly. I have to use this piece of shite software 40 hours a week and it never fails to fill me with absolute rage.

Desvantagens:

I dislike just about everything about Viewpoint Spectrum. It seems like it was created in 1996 and hasn't been updated since. It lacks the most basic of features, such as MULTI SELECT. All processes take 5x as long as they should. They have a suggestions site, where they continuously mark suggestions that do NOT exist as "already exists". If they have a UX team, they must not be paying them enough. They seem to have a high turnover and do not attract talented developers.

Brad
Controller, Canadá
Construção, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

More than just an ERP

5,0 há 9 meses

Comentários: Overall has been very good, far more information available through reports than our previous system. much more expansive in data that can be collected and processed. You can see how projects are doing on a daily basis. Transition from the previous system excellent. Overall very pleased

Vantagens:

It's a robust system that captures a lot of data in a timely fashion. It can be integrated in real time from sites, although we haven't progressed to that level yet, it is our intention to do so in the future. integrates all accounting functions as well as Payroll, PO's and equipment tracking. AP invoice scanning helps eliminate paper. Built in reports are very good and lots of customizable options as well

Desvantagens:

Mostly geared for a General contractor, so some of the functions and reporting takes some work arounds as a subcontract. Our time capture for payroll is with another system which needed some customizing to integrate. Not always intuitive in its structure (voiding cheques in AP or payroll especially a direct deposit). limits to selecting multiple items ie.A/P vendors can only select up to 4 at a time unless you make grouping s or select all.

Shelby
Controller, EUA
Construção, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Pros and Cons

4,0 há 9 meses

Comentários: Rough beginning, but we learned a lot and still are learning. It is a detailed system that requires dedication to learn and to use. If you don't plan to spend enough time and resources to roll it out, it's going to be a difficult time. However, the more we learned about it the more we liked it. It will do what you tell it, but you have to learn how to do that. Definitely challenging, but stay the course and commit to constant improvement and you will be successful.

Vantagens:

Spectrum really does a great job tracking job costs, and when the system is used properly does anything we need it to and then some in relation to jobs. Helps us organize everything and has some great job cost reports built in. Also appreciate the ease of importing data.

Desvantagens:

Crystal reports are not ideal, no easy flexibility with report editing, bare minimum financial reports included, clunky processes to post transactions to GL and antiquated feeling user interface. And it's a small thing, but there are several fields that are way too short. Probably a fourth of our vendors have names that don't completely print on the checks. Also don't like the CONSTANT push to purchase add on products.

Louise
Administrative Supervisor, Canadá
Construção, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Spectrum

5,0 há 9 meses

Comentários: Overall Spectrum has streamlined and made our entire experience easier start to finish. As long as the information going in is correct the end product is correct - garbage in garbage out. The support system is great as well as the external support such as the Viewpoint Network, connecting you to peers is fabulous

Vantagens:

Ease of use, eliminating multiple programs, live data update, split screens

Desvantagens:

having to do multiple steps to update invoices, not being able to access all information in one module. Some of the reporting is convoluted.

William
VP, EUA
Serviços ao consumidor, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Geiler Company

2,0 há 3 meses

Comentários: Overpromise. Slow to adopt

Vantagens:

Great for construction project management and construction accounting

Desvantagens:

If you do service work this is not the program to buy

Kayla
Controller, EUA
Fabricação elétrica/eletrônica, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Spectrum Review for Electrical Contractors

4,0 há 9 meses

Comentários: Spectrum has treated us well so far. However the migration and implementation was a terrible experience.

Vantagens:

Large upgrade from Procontractor, but I liked the functionality or workflow of Procontractor better.

Desvantagens:

How each module is separate from the general ledger, becomes a pain!

Teresa
Executive Assistant, EUA
Construção, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Cobuilt

5,0 há 9 meses

Comentários: The overall experience has been a positive one. The benefit is the data is consistent and reliable.

Vantagens:

It was timeconsuming and somewhat tedious, but that could have been converting the data from our former software.

Desvantagens:

The inability to customize reports without advance knowledge of Crystal Reports.

Josh
Controller, EUA
Construção, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Viewpoint Spectrum is very functional

4,0 há 9 meses

Comentários: We are still implementing it but it seems to have all the features we need to operate more efficiently and to move off of some of our spreadsheets.

Vantagens:

I love that we can have project managers approve invoices digitally, easier to keep track of what's out there. I also love that subcontracts and bid schedules can be uploaded to Spectrum and you can bill off of them, makes it easier to make sure pricing is accurate.

Desvantagens:

I don't love how difficult it is to move costs to different jobs. Maybe I just need to play around with it more, but I wish it was easier to adjust.

Meredith
CAO, EUA
Construção, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Viewpoint Spectrum Assessment

4,0 há 2 anos

Comentários: Overall we have very few problems and almost no downtime. Our employees can access the system from any internet connection which has saved us during hurricanes, covid and such. We have never missed a payroll even during those times. It is easy to use and our employees are able to get their jobs done as needed relatively efficiently. It has open APis for pushing data in and pulling data out. They are focused on improvements to make the overall job of construction from the field, PM level and back office better and run more efficiently.

Vantagens:

The product is mostly user friendly so it's easy to train new employees. single entry that feeds all the pertinent modules is key. The linking of the documents to transactions and then being able to see them throughout the modules is awesome and has saved time in the support functions to not have to pull copies of documents for others that need to see it. Also, the menu that allows you to jump from one thing to another on the same project without having to reselect the project number in a new screen is great. The ability to setup template views for inquiry screens and reports is nice as well for having consistency throughout the company. They are also very end user oriented. There are advisory boards to discuss possible changes to the system that allow users to give feedback. They have a campaign now where they are having meetings with clients to discuss new programming possibilities and get feedback on proposed look and feel. They initiate surveys, have an enhancement request panel and have a on-line network environment where customers can pose questions to others using the product for help and ideas.

Desvantagens:

There is no option to post in detail to the GL in some of the modules and some transactions, even though coded to a job, do not show the job number on the GL side. The job cost transactions do not show the GL codes on the transactions. Therefore, it can be difficult at time to reconcile things between the job and GL. Also, even though the JC transactions pushes to the T&M module, there is not a direct unique link between the two so trying to create reports that have the cost and revenue associated can be tricky and is not always exact. There is an issue between how committed cost is handle for the purchase orders versus the subcontracts that can cause you reports to be out so you really have to understand this when viewing the job cost reports. Would like the ability for security to be able to have some more granular controls on what users are allowed to see. For example, you may want to allow the purchasing agent to run job cost reports to check non-labor activity but you do not want them to be able to see any labor costs. You can't do that right now. So then you have to create custom reports to separate the cost types and give them access to only those custom reports. Overall security needs to be revamped to a more true role based model. It can be challenging in setting users for rights within a module and keep segregation of duties in place.

Resposta do Trimble

há 2 anos

Thank you so much for taking the time to leave such a thorough review. We really appreciate your feedback, Meredith!

Avaliador Verificado
Usuário do LinkedIn Verificado
Construção, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Viewpoint Spectrum will bankrupt your company

2,0 ano passado

Comentários: I never made it through implementation. Our "consultant" was constantly rescheduling, unavailable, on a trip to some other state. The "project managers" love to schedule useless meetings at a rate of $250 an hour. You will be required to buy "Crystal Reports" to make your own invoice templates or have the consultant do it at $250 an hour. This wasn't disclosed to us. The implementation was extremely difficult. The modules are very hard to use and have way too many features that are not used. Tax deductions in payroll were not correct after several attempts to get them correct. The answer was always to update the payroll deductions file which you also have to do manually. When I asked to end the contract after 2 years even though we signed for 3 because it wasn't working out they said "Too bad" and sent us to collections for a third year of use even though we never even got up and running on the project. A $60 to $80K mistake for our company that is now struggling to make payroll because of it. Highly recommend NOT using Viewpoint Spectrum.

Vantagens:

Not a Lot. It was hard to use, expensive, hard to implement. Customer service is none existent during implementation and otherwise.

Desvantagens:

Expensive, Hard to use, doesn't eliminate other programs because their modules aren't that great in some cases.

Harris
VP, EUA
Construção, 201–500 funcionários
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice

Look elsewhere if you want a successful implementation with a company that cares.

1,0 há 6 anos

Comentários: If you want a successful implementation with a company that responds promptly and effectively when problems arise, look elsewhere! On our "go live week", Spectrum was not configured, AP and AR were not fully imported and the parts that were imported did not match up. Due to overworked Project Managers, it often took 2-3 days out to schedule a call time with them and no one from Spectrum senior leadership team seemed to care that our implementation was not proceeding successfully. We had to cancel the implementation and revert back to our previous accounting system (at substantial financial cost). I am currently waiting for my PM to update me on how they plan to take us live yet again with a detailed project plan so the above never happens again (Note: My PM never offered any suggestions here, I had to proactively reach out asking for a go-forward plan to keep them organized.) See below for all the struggles we have had with Spectrum. Also if you are transitioning from anyone other then the major accounting software systems, stay away! They promised that they had the past experience and knowledge to transition us from our current accounting software, Starbuilder, but when it came time to transition they had no one who knew how to do it. See "Cons" below for additional problems I will continue to update this post as things evolve.

Vantagens:

-None so far as they failed to take us live. -Competitive pricing -Great user community with a forum.

Desvantagens:

Cons: -Custom projects not delivered on time for "Go Live". At least 1.5 months behind schedule -Sales team would send a contract and then when we went to sign said they made a mistake and increased contract price. -Never provided solutions to problems. -Implementation specialist what tell us features about features that we would be using then come back to us and say those features are actually not included and would be additional. -Never told us when purchasing that future modules might not be available for self-hosted customers only to more pricey cloud hosted customers (2 are already not available for self-hosted) -PM teams are not proactive or reactive. -Concerns and problems are documented by PMs but are never reviewed or escalated to management. -The purchase of Dexter+Cheny by Viewpoint has hurt the customers as admitted to by employees and seen by users (Short staffed, reassigned positions, information not shared across teams/ companies. ) -Dexter Chaney/ VIewpoint has not once, without a fight, offered acceptable solutions and any problems caused by them. -User is billed for time spent by PM team to fix problems caused by Dexter Chaney/ VIewpoint -This list can go on for another 30 bullet points at least.

Melvin
EUA
Construção
Usou o software para: Não especificado
Fonte da avaliação
Fonte: SoftwareAdvice

Spectrum - Great features but could be better

3,0 há 10 anos

Vantagens:

Document imaging is truly built inside the software. The image storage was built inside every module for anything you want to scan. All of our AP (invoices, vendor contracts, Insurance Certs), AR (invoice supporting documents, MSA's), equipment files (titles, registrations), etc. were stored electronically and very easy to review. When approving AP, right inside the pre-check register I could review an electronic copy of any invoice making approval on the road very simple. There were also reports that could be run telling you when contracts were to expire, registrations were due, etc. The bottom line is that the designers not only listened to what the end users wanted, they also spent a lot of time making sure they designed it to make it easy for everyone. There are also a lot of user designed fields that allow you to customize things to fit your needs.

Desvantagens:

We had problems keeping the TB in balance. At least every three months, we had a transaction that only posted 1/2 of the entry, so when we ran a trial balance, it was out of balance (and the rebuild utilities wouldn't fix it), we then had to spend hours researching witch entry didn't post correctly, figure out the other side of the entry and then pay someone with backdoor access to recreate the missing entries. When we called Dexter and Chaney's support team, they had no answers as to why it happened; they would just help us figure out how to fix it (charged per hour). The financial report writer needs a lot of work. They do not support any of the better 3rd party systems like FRx, F-9, Hyperion, etc. Therefore, there was a lot of dumping to Excel and re-keying things into formats we could use. There was also zero drill-down capability. If you ran a TB and questioned what was in the line item, you had to run a detailed TB to see the detail. Then, if it came from another sub-ledger you had to run a report there to see the source document. Our implementation consultant was not very good; her training seemed poor and her knowledge of the workings of Spectrum were great, but she had no experience with the every day use of it, so I frequently pushed back on how it would work in the real world. Eventually she would concede that it would work better the way I proposed.

Anna
Manager, EUA
Construção, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

We have been frustrated

3,0 há 9 meses

Comentários: it has been a work in progress, we felt abandoned during our training and thereafter. We do not feel with the fees we currently pay that we should have to pay someone to guide us thru something we were not taught or needed to go back over, tech support should able to do so.

Vantagens:

the uploadable pdf function to put with invoices

Desvantagens:

Equipment Control/Fixed Assets, very unfriendly for job costing, to hard to track with the way the system is set now, also if you have depreciated out a piece one time and an error was made you cannot correct it, you cannot do a negative to get it back on track or to change months of depreciation etcChange order entries are redundant and not easy to enter in, does not automatically show the new billing items when you do the draw requests, you have to then manually enter into the draw request even though you made a billing item in the change order

Kaylee
Accounts Payable, EUA
Construção, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

In-Depth Program With Great Potential

4,0 há 3 anos

Comentários: Overall I do like Spectrum. I feel like there are areas it could improve in and that I could be made more modern/ appealing to the eye. When I am busy I am able to answer the phone and navigate through Spectrum quickly to get the information I need right away. The depth of the program is a very good thing as long as they focus on having ways to be able to dig deep quickly or else finding information can become a headache.

Vantagens:

I really like all the different reports that are made available. There are many places to add all different kinds of information and once the information is added in Spectrum allows you to pull reports for everything. Another feature I like a lot is the Favorites Bar. Spectrum is very broad and the Favorites Bar makes it very easy to quickly assess certain features of Spectrum that are specific to your role.

Desvantagens:

Some features about the software can be "glitchy" in certain features. For instance we have a tab with lots of information added in to one thing and this can cause Spectrum to freeze up and I will have to close completely out and log back in and start over what I was working on at the time. We have tried different recommendations to resolve this issue, but we get the same result.

Susan
Job Cost Analyst, EUA
Construção, 1.001–5.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Spectrum is a versatile and dynamic ERP system

5,0 há 2 anos

Vantagens:

The features that I find most impactful is the ability to not only use "canned" reports but to customize reports to our needs. Real-time information all day, all the time. Being cloud based means that everyone on Construction management has real-time data of the same information, whether in the field or in the office and everyone can communicate using this real-time data. This allows for trouble-shooting and prevention of overruns more efficiently. Field management with mobile users allows for the most current project information to be uploaded into Spectrum at any moment. This ability to have current information at any time allows for better analytics.

Desvantagens:

Being able to do comparative reports over years. There are no reports that allow for jobs or financials to be viewed and compared over multiple years. Also, being able to pull customer historical data over 3 - 5 year period for Projects and various Industries worked in for bids.

Resposta do Trimble

há 2 anos

Thank you so much for taking the time to leave a review, Susan. We really appreciate your feedback!

Lacey
Payroll Manager, EUA
Mineração e metais, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Viewpoint Spectrum is User Friendly and Reliable

5,0 há 2 anos

Comentários: The company goes above and beyond to connect with regular users via their user network. They provide a lot of training options like live webinars to share information on new features, products, and industry news.

Vantagens:

Spectrum has all of the features I need to process payroll and track HR related information. Being hosted on the cloud has been a reliable feature. I enjoy knowing I will be able to process my weekly payroll on time. The company pays attention to its customers when it comes to requests for new features. The software is constantly improving but the look and feel remains similar.

Desvantagens:

The security setup for giving supervisors access to jobs seemed a little complex. We have not set up a lot of access for our managers due to this. Since the company is always improving its features this may be one of those processes that is better now. We may need to revisit this in order to accurately review this feature in its current state.

Resposta do Trimble

há 2 anos

Thank you so much for your kind review! We are so glad that Viewpoint Spectrum has been such a great fit for your business.

Kathleen
Chief Administrative Officer, EUA
Construção, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Our software is cloud base so I can log into it anywhere on any device.

5,0 há 9 meses

Comentários: It is a nice package that process all your every needs for running a business.

Vantagens:

Able to process all the functionallity with a business software system.

Desvantagens:

The support can be 48 hours or more and now the chat support is not as helpful. They want to pass you on to consultant.

Danita
Office Manager, EUA
Construção, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Long-Time user - Honest Review

4,0 há 2 anos

Comentários: Overall over the past 11 years of using Spectrum the program has done the job and what we needed it to. The support has went downhill from where it started (Dexter+Chaney, Viewpoint, Trimble). Their focus should be on customer support, upgrades to existing program, then add-ons. It seems like there focus is in the reverse order.

Vantagens:

Spectrum has robust features that work together well. Many of the features could use some updates to make the ease of use better. Some of the additional "pay" features should be offered in the baseline.

Desvantagens:

The biggest con is all new features seem to be put with add-on products and the customer support is awful. We wait weeks for solutions. Any of the paid training for us has been train the trainer and the time could be cut in half. Most users wanting training for a feature that hasn't been used usually knows the basics of the program.

Jeff
CFO, EUA
Construção, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

BSM Review

3,0 há 9 meses

Vantagens:

Accounts Payable module, Accounts Receivble module

Desvantagens:

Reporting, drill down options to review jobs, accounts receivable credit limit notification, contract status report not reconciling to billed revenue.

Hanine
AP/AR, EUA
Construção, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Viewpoint Spectrum

3,0 há 9 meses

Comentários: The job costing and reporting features are much better than the software we used prior.

Vantagens:

I like the help feature the most. If I get stuck on anything, I know I can use the help feature and find my answer.

Desvantagens:

It could be a little more user friendly. When we first started using Spectrum, we struggled with learning how to operate it.

Susan
Administrative Assistant, EUA
Construção, 11–50 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Spectrum is not a great solution.

2,0 há 9 meses

Comentários: I haven't solved any problems with Spectrum, only created them. My life will be harder and my job will be more difficult. Anytime I've asked to incorporate a feature, I've been told it can't be done and it's up to us to adjust our processes.

Vantagens:

Our accounting department likes Viewpoint Spectrum. They like the all-in-one job cost integration it provides.

Desvantagens:

Coming from the Operations side of the business, managing contracts and change orders, Spectrum makes everything more complicated than our previous system. Everything requires completing multiple screens and moving through multiple sections. I find there is no all-in-one capability. I can't even see PO's and sub-contracts on the same screen so my PM's don't see their total job commitment at a glance. I also can't get original and revised sub contract amts for the job on one screen.

Lynne
General Manager (McPherson office), EUA
Construção, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Spectrum has good points and some not so good.

4,0 há 9 meses

Comentários: Some functionality has really improved over the years yet some has remained stagnant. We have 2 sisters companies in the construction business and 1 sister company that is a steel pipe distributor. Making construction software work for a steel pipe business has been a challenge. We have made it work, but would like to see more focus on OP and IC modules. The GL module needs some critical improvements, too.

Vantagens:

All one package makes workflow easier. We could get this from any number of alternate software providers. What we like about Spectrum is the depth of it's functionality/capabilities.

Desvantagens:

Some of the modules are very antiquated and need serious updates.

Shannon
Senior Accountant, EUA
Petróleo e energia, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Spectrum is an effective and comprehensive Software for Job/Work Order Tracking

5,0 há 9 meses

Comentários: I have been learning about the Job module and it seems to be a very comprehensive system. I think there is a lot more that a Company could do with the various options within the module and then the analysis via reporting.

Vantagens:

There are so many features that still need to be integrated into the user experience. The Webinar was extremely useful as I learned and advised the AP department of the function for the Automatic importing of invoices. The Banking and cash management is very straightforward and clearcut. I like how the modules are arranged and how they can be made favorites which makes my job more efficient.

Desvantagens:

1) sending PR to multiple bank accounts within a company needs to be posted to Suspense and then journaled into the correct bank account - I'm not sure why that is.2) I wish the "favorites" actually reflected the "original path" of the favorited item (in the menu to the left). Sometimes when teaching someone else, it's hard to remember the original path.