Avaliações do kvCORE

Best CRM/Website!

Comentários: I love kvCore and often brag about its features to my peers. I have gained new clients that have found me via my website and the fact that the system reaches out to them through its AI in the background.

Vantagens:

Very intuitive and easy to use. Love the AI and the seamless integration from website and CRM. kvCore is heads and shoulders above all other CRM platforms out there!

Desvantagens:

I would like to see more reporting available for my team members so I can monitor if they are using the system propertly.

kvCore

Comentários: It has been quite useful for my team! My team uses it every single day and are converting leads better than ever.

Vantagens:

Artificial Intelligence! It has been quite useful for my team! My team uses it every single day and are converting leads better than ever.

Desvantagens:

Support is not great... the chat feature takes a while to obtain a response and usually they don't understand what you are asking and you have to explain like you are talking to 2 year old. It's easier to use the help feature and online information and figure it out yourself.

Avoid

Comentários: Horrible waste of money and aggravation.

Vantagens:

Really nothing. I have hated KVCore since the moment (ok third month because it took that long to get them to get me set up). And they have NO TERMINATION ability in their contracts.

Desvantagens:

I have had KVCore for a year and I LOATHE them to the fullest extent. Their customer service is HORRIBLE...they avoid you and ignore your messages. I have had THE worst time with them. Their contracts are ridiculous and they do not work with you. And, the CRM is VERY clumsy and not very intuitive or user friendly. And the marketing articles they may post for you on your social media was so embarrassing to me that I had to block them from posting and delete their posts. AVOID

KVCore Rocks

Comentários: Overall I really enjoy KVCore, it is easy to use and the customer service is very helpful.
I had been using it with my previous company and when my new company told me it was what they were using I was super excited to be able to stay with KVCore.

Vantagens:

KVCore is easy to use and helps me stay on top of my databse.

Desvantagens:

My only dislike is when a client unsubscribes I don't always get an alert and I haven't discovered (or asked) if there is a way to find out who has unsubscribed.

KV Core Review

Comentários: I like kV but Market Leader is much more user friendly and customer friendly

Vantagens:

CRM and tracking what my clients are doing!!

Desvantagens:

That the campaigns are not what customers want! Market Leader has awesome campaigns that give customers reason to open up your email! Only thing KV Core needs are better email campaigns to stay relevant with our customers

Have you experienced contractual unconscionability and are seeking a solution?

Comentários: Very unfortunate!

Vantagens:

A great service if you have someone with expertise to set up it's functions, campaigns, etc.

Desvantagens:

I want to share my experience with Inside Real Estate/KvCore. When my KvCore website went live, my emails were unexpectedly forwarded to the KvCore software without prior notice. This lack of communication led to several issues, stress, chaos. I reached out to customer service for assistance in disabling the email forwarding but received a delayed response. During this time, I lost access to my domain, which had been taken over by a third-party provider, Cloudflare. This disruption affected my business operations. To compound matters, I had to rebook my travel plans at a higher cost due to these complications. Additionally, I was unable to access contracts and offers, which are crucial in my line of work. Disconnecting KvCore from GoDaddy and Cloudflare required extensive troubleshooting with GoDaddy.The overall impact was not only financial but also disruptive to my business operations. The lack of timely support and communication added to the frustration.This experience has left me disheartened about KvCore. I decided to cancel my credit card and stop using their service. However, they refuse to terminate the contract and are billing me $736, with plans to continue monthly charges of $600 due to the outstanding balance. I believe it's important for individuals facing similar issues to consider their legal options. I've created a FB group called 'kvCore | Inside Real Estate: Pissed Consumer & Reviews' to provide a platform for those who believe they deserve a remedy.

Love the Campaigns

Vantagens:

I love the ability to launch campaigns and the leads drop into my crm system and are started on a campaign and added to my database immediately. I also love that when a potential client interacts with my website and it will automatically respond on my behalf. It is a great feature.

Desvantagens:

I have set up the feature to auto-set up campaigns if someone looks at a property listing. Sometimes this works and sometimes this doesn't. It's not a big deal because I verify that they do get set up, but it would be nice to know that they work every time.

kvCore

Comentários: My overall experience with kvCore has been very good, it's a great system and I'm lucky to be with eXp so this CRM is free for me!

Vantagens:

The most impactful features are hashtags for tagging leads, property boost which imports leads automatically and the AI technology which is like having a virtual assistant within the CRM. These features are excellent and I use them regularly.

Desvantagens:

Often I find it difficult to find leads I have recently chatted with or emailed back and forth and even looking up leads in the CRM could be more user friendly.

Great CRM overall one stop shop for all your daily to do's

Comentários: Having KvCORE definitely facilitates my business and keeps me organized- just not satisfied with the lack of support for agents.

Vantagens:

All the integrations, the automation and the ease of lead window. Easy to use and customize

Desvantagens:

the software its self has been great- customer service is another story. very unhappy with the timeline and lack of communication with in the company for any help with this software.

KVCORE is Truly Next-Level Best CRM System

Comentários: The CRM System itself is great, and allows for all our social media needs to be fulfilled

Vantagens:

Ease of use and navigating around the dashboard and CRM

Desvantagens:

Support Team Post-Launch hasn't been quite as good as we hoped.

Reveiw

Comentários: I feel the switch was well worth it and has reinvigorated my business

Vantagens:

Getting leads. The ability to use the program to get leads into it and the great support and educational component in how to get leads.

Desvantagens:

After using Top Producer for 20 years, I find kvcore does not have the same abilities to manage the lead data. Cannot find a contact by street name. Also Top Producer has a closing and listing management aspect which is kvcore does not

A great option for an individual agent or a team...

Comentários: Overall, I am extremely happy with KVC and know that I will be able to leverage it even more than before in my client campaigns. Over the 1.5 years I have used it they have made tremendous strides in reliability with a minimal amount of backslide as they grow because the large adoption of it brings forth those growing pains. I definitely recommend it as a product and very glad my broker makes it available to its agents. My initial apprehension and frustrations stemmed from it not doing everything how my previous CRM did and did require me to make some slight adjustments to my campaign, but once I got that figured out things got even smoother.

Vantagens:

Easy to setup and implement as long as you spend the time to do it. It does not take a lot to learn to get started and you can increase your efficiency if you take the time to learn the nuances, even if it is on the go. KVC is full featured and as they have added some terrific features over time I find the ones that apply to my business are easy to implement. Between the community, Facebook group, and helpful videos all have been beneficial whether it is trying to figure out how to do something or to get ideas on how to implement features into my business.

Desvantagens:

Like any software there are bugs and features that I wish it had to make life easier, but realistically there is nothing that will be 100%. The lack of extended support hours can be frustrating when these issues are encountered since I'm in an industry that involves long nights, weekends, and working holidays.

Daily user and teaching others

Comentários: Simply the best

Vantagens:

A one-stop CRM. Videos, the ROBO help desk, the conversation is then sent to me in a message, the team follows up to make sure the answer was sufficient

Desvantagens:

The videos are great, but a step by step written procedures would make this #1, more outstanding, easy for everyone to use regardless of IT easy. No one has videos and step by step. written documentation for training

Excellent product, perfect for my real estate business.

Comentários: I appreciate that I am able to email, text and call my database without leaving my CRM - great tool.
I love the intuitive system that texts my clients or emails them on my behalf when their preferences change. I appreciate that I can personalize my choices to suit my relationship with the client or customer.
Good job kvcore - you help my job become easier.

Vantagens:

I love my kvCore software. Before becoming a full time agent at Exp Realty, I worked as a marketing assistant for many different agents. through many different organizations for 6 years. I have not been able to find a CRM and marketing service that is so easy to use or as intuitive as this kvCore is. I enjoy the fact that if I need help, there is a button on my page and I can get help straight away. I can see my active clients and can text or email them directly from the page. It's an awesome system and I am comfortable knowing that my work is being leveraged by great software.

Desvantagens:

There is one improvement I would consider. I would appreciate being able to bulk email my whole database at one time. I do understand the risk of my email could be blocked by Spam bots for doing too many emails at once. I guess this restriction is for my own good. Thank you for looking out for me kvCore

KvCore was the top platform that I considered

Comentários: Agent adoption has been slower than I would like. In hindsight I would have structured their onboarding to focus only on the basics of their CRM. Once they are each established then I would have started turning on the next priority item for them on their dashboards. Baby steps so to speak...there is so much that they almost instantly are overwhelmed and frustrated.

Vantagens:

Main reason was the powerful and easy to use CRM that my agents will actually use and grow their business with.

Desvantagens:

The only issue I have had is keeping my agents focused on the basics in implementing KvCore into their business before they get too distracted by the other bright shiny things that KvCore offers.

KVCore review

Vantagens:

Great CRM. I like the labeling of the customers and ability to change throughout relationship.

Desvantagens:

You must put in the time to learn the system to use all of its tools. Would like to have the ability to have someone manage the system on my behalf.

Lots of great ideas, functions just don't work right.

Comentários: Support is helpful and nice but I feel there are still TONS of issues that need to be resolved before it can be considered a viable office solution. Maybe a small team would be better.

Vantagens:

Lots of potentioal and features in the works, but still a lot of bugs with core features.

Desvantagens:

1. Round robin lead distribution isn't a true round robin. I've had one agent get 5 leads in one day because the system starts at user 1 every time. It needs to start with the next user in the list once a lead is accepted. 2. Search functions on the front end still have issues. Type in a known active listing and it will say no results in the autocomplete. You have to hit enter, a lot of users won't do that if they see no listings found. 3. Confusion and tedious way to associate agents to their listings, if you have a big company this would be a major issue and source of frustration. 4. One more lead distrubition issue, the system is sending leads to one agent but then assigning them to another. I have now had 2 situations where one agent accepted the lead but it's been already assigned to another agent.

KV Core for Your Business

Vantagens:

I love the fact that everything is right at your fingertips for great lead generation.

Desvantagens:

It's difficult to figure out how to use the features to get the best results.

Very very good CRM

Comentários: I do really love kvcore and use it daily ... not looking for a anything else with a CRM anytime soon

Vantagens:

easier to use than a lot of broad use CRM applications Value for money Their Facebook boost is incredible and worth every penny

Desvantagens:

So many features it’s hard to find things Poor iPad experience iPhone app feels tacked on and not a priority

Integrated Business Solution

Comentários: It's a great tool for my job. It's really a push toward a much better flow of client-agent communications

Vantagens:

- Provides various forms of help and training with an in dept training library, videos, customer service chat, and direct help clicks for the user. - kvCore provides access to a collection of ideas for improvement submitted and voted on by users. - kvCore shows and picks from that pool for their next releases. - KvCore shows a strong commitment to improve the product steadily. - KvCore integrated my flow of business into their solution. My client is basically as close as a click to call, text, or email.

Desvantagens:

- Limit of max 100 clients at a time to be selected for mass emailing/texting. Should be able to mass email/text by selecting a hashtag. - Cannot combine a squeeze page (for showing the results) together with my own content (text+images) - Don't like the displayed space reduced HTML code. It's great that kvCore suggests (in the help library) to use Note++ and Code Beautifier! This could be integrated into the web editor to internally beautify the code but showing the user the (beautified code) what web inspect tools provide as HTML. - Hashtags in searches should be able to combine them to perform (regex) like OR, AND, NOR, NAND. - The private Smart Number should have user seleceted Name/Team/Company associated

Almost Really Great

Comentários: Pretty good, I just think it's a half step away from great and they don't seem to be motivated to take that last hardest step.

Vantagens:

It's probably the best software out there for real estate. They could use a Realtor panel to guide them on what works and what doesn't. Additionally, they could use a faster support response and a team that jumps on problems rather than just bringing it to the person above them.

Desvantagens:

Need better customer service, not more Artificial responses, actual people who provide solutions.

Contact Management System

Comentários: I like a one-stop shop for drip campaigns, marketing, my website, connection to social media. The development team is always working to improve the system and very helpful.

Vantagens:

My most favorite feature is my website and how easy it was to build. Second most favorite is the ability to create ads/postings to Facebook and Craigslist.

Desvantagens:

Least favorite, learning all functionality with ease. The training modules are well done and help desk is awesome. I just wish for a bit more ease. Secondly, there are only three main lead types: buyer, seller, renter. I would like to have a fourth - sphere if influence or referring clients. These are the clients who I market specifically to refer buyers and sellers to me from their sphere. It's cumbersome using a # for these folks. They are a lead type separate from the other three.

Most un-user friendly software i've ever used.

Comentários: After using a well-built, functional CRM like FollowUpBoss, KVCore has been the most frustrating several months. The only reason i switched is FUB is it didn't have IDX integration. I am counting the days to my year contract is up with KVCore. I am a millennial and am good with using technology/software and have found it so difficult to work with. Logging calls, scheduling calls, tasks, meetings, emails, I mean EVERYTHING is so clunky and has no flow. I despise this software more than I can say. If it wasn't for it's IDX capabilities would've never made the switch. I would stay far far away. Going to try one of the many other softwares that integrate through the IDX once my contract is up.

Vantagens:

The only thing that I like about this software is it's ability to create nice IDX websites and track user behaviour on those websites.

Desvantagens:

Literally Everything. No flow or functional user experience at all.

Effective CRM Free to eXp Agents

Comentários: For being a mostly free program, it's great. It's not perfect, but doesn't leave me needing another CRM.

Vantagens:

The many features including task management, lead management, and Web IDX manager all in one place makes this *mostly* a one-stop shop.

Desvantagens:

While this is a free program, you do have to subscribe and pay for a lot of necessary add-ons, and the system can be quite buggy or clunky at times.

Barnes

Comentários: I think KvCore is a great system but it does take time learning how to use.

Vantagens:

I like the integration with Google Calendar.

Desvantagens:

I think there should be a simple way to write and start a new campaign.