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Avaliações do Supremo Remote Desktop

Sobre Supremo Remote Desktop

Supremo é um software de desktop remoto fácil de usar, seguro, mas acessível para Windows, macOS, iOS, Android, e Linux.

Saiba mais sobre o Supremo Remote Desktop

Vantagens:

Easy access, easy installation, make better supermo for iOS.

Desvantagens:

Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens.

Notas do Supremo Remote Desktop

Pontuação média

Praticidade
4,8
Atendimento ao cliente
4,6
Recursos
4,5
Relação qualidade/preço
4,7

Probabilidade de recomendação

9,1/10

O Supremo Remote Desktop tem uma classificação geral de 4,7 em 5 estrelas com base em 442 avaliações de usuários no Capterra.

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Filtrar avaliações (442)

Marcio
Marcio
Analista, Brasil
Usuário do LinkedIn Verificado
Software, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Otimo software de acesso remoto

5,0 há 3 anos

Comentários: Acesso remoto aos usuarios que estao fora da planta e/ou dentro do departamento

Vantagens:

Qualidade na conexao, praticidade de utilizacao e compartilhamento de arquivos.

Desvantagens:

Gosto do software como um todo, uma melhoria poderia ser feita no acesso de teclas de atalho.

Ricardo
Ricardo
Soluções em T.I., Brasil
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Theo Best Remoto Access

5,0 há 4 anos

Vantagens:

A simplicidade de configuração e a alta eficiência do suporte com o Supremo o torna uma ferramenta indispensável para os profissionais de T.I.

Desvantagens:

Uma atualização que seria extremamente útil seria poder apagar a tela e travar teclado e mouse durante o suporte.

Alessandro
Alessandro
System Administrator, Itália
Usuário do LinkedIn Verificado
Administração pública, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Same services at lower cost

5,0 há 2 anos

Comentários: We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.

Vantagens:

Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)

Desvantagens:

Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition

Adrian
IT-Administrator, Suíça
Clínica de saúde mental, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

A really good but not perfect Remote Desktop Software

4,0 há 2 anos

Comentários: Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.

Vantagens:

The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)

Desvantagens:

Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.

Alexander
Director, Bélgica
Internet, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Supremo does the job

3,0 há 4 anos

Comentários: Solved many problems at customers via this support tool.

Vantagens:

Installation is easy.. Create your own look and feel in minutes.

Desvantagens:

Waiting for months for an update to support Azerty keyboard from another country. (Working with Qwerty keyboard in home country). Even with map functionality special characters doesn't work.

Resposta do Nanosystems

há 4 anos

Hello Alexander, thanks for your review. With the Map Keyword (feature available in the Control panel of the remote toolbar) you can use the Azerty keyboard on the remote machine. Anyway, we are available to provide assistance to your device in case this actually doesn't work on your machines. Feel free to contact us at https://www.supremocontrol.com/contacts/ for further assistance. Kind regards!

Fernando
CTO, Espanha
Serviços jurídicos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The best remote control desktop application

5,0 há 2 anos

Comentários: The best remote control desktop application

Vantagens:

Easy install and superb features. It solves my 100% remote support service / server monitoring.

Desvantagens:

Doesn't work with remote sound and perhaps you could improve the screen resolution.

Balazs
Technician, Eslováquia
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Supremo Remote Control

5,0 há 2 anos

Comentários: We used Supremo for remote support / helpdesk. We saved lot of time with this software. Most problems can be easily fix remotely instead of on-site service.

Vantagens:

Easy of use software, contact list, remote printing, file sharing and multiscreen support

Desvantagens:

Nothing. We have very good experience with the product.

Malcolm
Support, Reino Unido
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good for remote working and desk top support

5,0 há 2 anos

Comentários: It has helped reduce the support team teklephone times with customers

Vantagens:

If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.

Desvantagens:

The mobile version on a tablet is not easy to scroll down or up

Martin
CEO, Áustria
Rede de computadores, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

One of the best remote desktop softwarw

5,0 há 2 anos

Comentários: I support about 500 clients and servers.

Vantagens:

Simply, I use it on many different clients

Desvantagens:

Sometimes the adressbook is a bit tricky

Marcos
CEO, Portugal
Hardware, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Better then Teamviewer and Cheaper

5,0 há 4 anos

Vantagens:

Works very well, and do what is proposes...

Desvantagens:

Updates are sometimes a problem in clients!

Resposta do Nanosystems

há 3 anos

Dear Marcos, thank you for your advice. In order to analyze the problem you highlighted, we kindly invite you to contact us and indicate more details by writing on the online contact form: https://www.supremocontrol.com/contacts/ Best regards

Fabruzio
Technician, Itália
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Supremo is a good choice when you need to remote connect

5,0 há 6 meses

Comentários: I often use Supremo at work. The connection is usually fast, it may be slower if the quality line is not good of course.
It's important to be able to remote connect to give assistance to your customers.
I can connect also in unattended mode if on remote machine the service is running and I have set a secondary password. Really useful.

Vantagens:

Supremo is easy to download, install, launch and use. These 4 features are fundamental, especially when you need to remote connect to help and assist (your peer could not be skilled in IT, so simple task to allow a remote connection are mandatory. When you launch Supremo you see on the left side your ID and password if you want to receive a connection (and/or a file transfer); in the right side you will input the remote ID and then you will be asked for the password (you can choose a secondary if you often connect to the same ID). You can execute it at windows startup as a service. A really good product, surely recommended.

Desvantagens:

Sometimes even if it is started it does not load. You have to kill the task and relaunch the service

Sara
Engineer, Itália
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Super Supremo!

5,0 há 6 meses

Comentários: Among the remote connection programs, Supremo is the one I prefer.
The interface is simple and the the program is very light. The remote connection runs without any slowdown.

Vantagens:

I use SupRemo every day to connect to remote computers to give support for various issues (email, windows, apps problems...). The installation of supremo in simple and fast. The remote user just tells the ID and the Password and you can connect to remote machine. You can also connect in unattended way setting a secondary password (install supremo as service and start it with windows). The remote connection is always smooth, with no slowdown. You can share files and run supremo as administrator (useful if the user has no administrator rights and need to interact with some credential pop ups). The support is excellent.

Desvantagens:

sometimes it crashes and needs to be restarted

Russell
Director, Reino Unido
Software, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Great remote control software

4,0 há 4 anos

Comentários: Great piece of software that does exactly what we need it to do.

Vantagens:

It is easy to use software for an affordable price and allows us all to remote in to the same devices at one time which is a feature we didn't previously have with other software.

Desvantagens:

When rebooting a PC we are connected in to it only reconnects us half of the time, but that is easily solved by just exiting and re connecting to the PC manually. It would be nice for the GUI to be able to be full screen on our PCs so we can see all of the device names in the address book if they are long.

Resposta do Nanosystems

há 3 anos

Dear Russell, the functionality requested is already available for macOS. Our development team will verify the possibility to implement it on Windows. In order to be up to date, you can subscribe to our newsletter (click on the following link to register: https://www.supremocontrol.com/newsletter/ ) Best regards

Bruno
IT Director, Portugal
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good option for remote support

4,0 há 2 anos

Comentários: We've been using it for at least 4 years, we have encouraged our clients to buy it when professional use is necessary, and we are considering keeping Supremo as our remote support software

Vantagens:

Easeness of use, price, good for unatended support, personalisation with our logo and contacts

Desvantagens:

For me, not being able to use Copy and Paste functionality to transfer files, is a big con. Take control of PC

Fabian
In, Equador
Software, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Supremo Review

5,0 há 2 anos

Comentários: I have used the software for several years, giving remote support to my clients, and I have not had any problems.

Vantagens:

Ease of use and installation is the main feature

Desvantagens:

For the job he did, it's perfect. Easy to use, does not require a difficult installation process.

Carlos
Service Engineer, Espanha
Biotecnologia, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Good profit using this software

4,0 há 2 anos

Comentários: Very good experience. Forthe product cost you receive high performance level.

Vantagens:

Very fast connection and highly image resolution of the remote equipment

Desvantagens:

Sometime lost of connection and there is no reconnection again

John
Owner, Dinamarca
Segurança de rede e informática, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy Remote control with High Security

5,0 há 2 anos

Comentários: Big help in my business supporting my customers

Vantagens:

Easy installation , user friendly and fast connection.

Desvantagens:

Have not Found any problems, every function works

Daniel
Chief, Suíça
Materiais de construção, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Professionel Software

5,0 há 4 anos

Comentários: Help me by question with account departement

Vantagens:

All my platforms are supportet ( only Android to PC )

Desvantagens:

Connecting from PC to Android devices not possible

Serge
Gerant, França
Telecomunicações, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

The essential tool at an affordable price.

5,0 há 2 anos

Comentários: I use it every day to work remotely or troubleshoot remote servers and PCs or transfer data to remote PCs.

Vantagens:

Easy to use product Attractive price compared to other products in the same category. I work alone and I used it daily Nothing to complain about

Desvantagens:

I did not really understand how to use it independently on a USB key with the current license information.

Rafael
Director, Reino Unido
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent remote access app.

5,0 ano passado

Comentários: On the whole a solid app that does what it says on the tin. For host users who have single monitors connected to their computers, this is probably the best overall software on the market.

Vantagens:

Getting the host user to go through the steps required to install and use the Supremo software is pretty easy. As a caveat we do use other software that advises on the local (remote) screen where you are in the preparation stages, which Supremo does not do. Otherwise we would have awarded 5 stars in this category.

Desvantagens:

It can't handle multiple monitors at the host end, so sometimes you have to ask the host user to move windows from one monitor to another.

Nico
administrador, Espanha
Hardware, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

erreka

4,0 há 4 anos

Vantagens:

it is easy to configure and inexpensive.

Desvantagens:

it is not known how many sessions are open. To be able to close them from the administration panel. Before, the client and the server could run on the same computer at the same time, now not

Resposta do Nanosystems

há 3 anos

Dear Nico, a functionality that allows to visualize ongoing sessions will be launched soon. Thank you for the suggested improvement about the closure of sessions from the administration panel. Regarding the last point, we kindly invite you to contact us for more information: https://www.supremocontrol.com/contacts/ . Best regards

Lee
Director, Reino Unido
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Perfect for remote support.

5,0 há 4 anos

Comentários: I've used this now for 4 years and have very few problems. It's perfect for what I need.

Vantagens:

The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use.

Desvantagens:

The address book is a bit "clunky", it works okay it's just not very intuitive.

Jakub
Jakub
Owner, Polônia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Baltic IT review

4,0 há 4 anos

Vantagens:

Supremo offers professional features and high quality at an affordable price.

Desvantagens:

Speed of the connection and overall performance could be faster.

Jaroslav
programmer, Tchéquia
Automação industrial, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Dites Czech Republic

4,0 há 2 anos

Vantagens:

simply and not expenzive

Desvantagens:

Poor performance on different screen resolutions

Joao
CEO, Portugal
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great tool

5,0 há 2 anos

Comentários: I like it very much, because never let me stucked.

Vantagens:

Everything is smoth and easy to do. I like the reporting tools also.

Desvantagens:

the need to use file transfer. It's easier to do copy-past