Avaliações do CommentSold

Life Changing

Comentários: From the Owner to the Support Team, the app developer to the community they have built around the product you will never be disappointed. Change is hard and it is scary especially for small business owners when what they are doing is working, just not well and comment sold will hold your hand and walk you through every single step, update and improvement.

Vantagens:

The ability for my business to easily implement such a simple change to our processes becasue of seemless software.

Desvantagens:

It has a learning curve for new shoppers but once you get them over that initial hump they prefer it.

Best Investment for My Facebook Live Sales!

Comentários: CommentSold saves me on average 8-10 hours of work in invoicing customers. After a live sale I used to have to sit down and after sorting a spreadsheet, I would manually invoice each and every customer. This also led to me having to spend a whole day "correcting" draft orders in Shopify for people who wanted to delete, add, or change an order. With CommentSold, the customer is in control of his/her cart and I am just a bystander. I add coupons to customers as needed, but it takes no time to do that. It has also managed to free up me having to have a comment recorder who tracks what everyone claims. Making everyone's life less stressful: customers, myself, and my hubby. I have also been able, through CommentSold's extensive logging system, finally gotten Shopify to find and fix a bug on my website. After two years of them not believing that the bug existed, I have shown them using CommentSold's inventory logs. The support team has been amazing. The team is AMAZING! I never have to worry if I don't know how to do something, I am just a chat away from a help or a quick search to a 3-4 minute video tutorial. My customers are also in love with CommentSold as they feel like they have more control over their purchases! And is has SERIOUSLY sped up my FB Live Sales. I used to need 4-5 hours to get through the number of items I have. On my last live, I did more items than I have ever done in just 3 HOURS!

Vantagens:

This software has transformed how I do live sales for my customers. No longer am I answering the "I was first on my screen; why didn't I get it?" questions! CommentSold tracks the customers comments on the Facebook server, so I don't have to worry about it and my customers LOVE it! They don't have to worry about which screen, although they joke they need faster computers and faster internet! CommentSold's waitlist feature is invaluable as a production planning tool. I can easily look at the data that shows me which products are the most popular as well as which fabrics I should re-buy. It has taken a ton of guess work out of the "what do I make next?" conversation. Also, it means that if someone doesn't buy something, that I don't have to worry about that abandoned cart! It automatically goes to the next person in line. This also means that my customers are constantly wanting to interact with my page and group to make sure that they don't miss something they love with a simple "sold." The inventory logs as well as the comment logs have also made it so I have very few disputes. I can screen cap a customer's log and tell them they did claim it, but also let them know they are welcome to delete it from their cart. The forethought and planning that has gone into making this a tool that is easy to use as well as one the is a productive and time saving tool is amazing. The team at CommentSold is awesome and I have gotten tech support even on a Sunday morning!

Desvantagens:

I have very few things I wish they did differently, as I am super impressed the team and the program. However, I wish the trash can for the deletion of items was on the same line as the item name. I have had a few customers hit the trash button on the wrong item. I also wish they had an app for my phone, so I can answer questions for customers if I am away from my computer. The mobile site is super fast and amazing for my phone, and generally I just always have it on a tab in my phone's browser, but I would love an app. (Which they say is coming soon!!)

It takes me hours to get it started

Vantagens:

Once I’m done setting up it’s fine, but to get started it takes me hours to get started! Safari doesn’t work so I have to figure out what works best!

Desvantagens:

Getting started! I can’t use safari! I have to use google chrome!

The Best Software with Social Selling Interaction

Comentários: My experience with commentsold has been very pleasant. By using the Commentsold software my sales have increased 67% year over year. My experience has been positive working with tech support, and my navigator. Commentsold is a software company that I can rely on 100%.

Vantagens:

The largest benefit of Commentsold is that the company never sits still. Commentsold continues to move rapidly implement new features and improves structure that directly affects our bottom line. I like that this company is customer driven and offers solid solutions in a complex selling environment.

Desvantagens:

I can’t think of anything I like least about this software.

The Hidden Trunk

Comentários: The

Vantagens:

We love the ease of invoicing and managing inventory.

Desvantagens:

The only thing missing is a POS. I would love to be able to use only one platform.

The only software for comment selling...

Comentários: Brandon "Genius Boy" and his team have done an amazing job.

Vantagens:

Saves hundreds of hours weekly. We could not sell as much as we do without this software. It would be impossible to keep track manually of everything.

Desvantagens:

There is a huge list of great features that are going to be added. I want them all NOW but realize development takes time. It is good to know that they are forward thinking and their roadmap is well thought out. Every week they release new features.

CS review

Comentários: It has enabled me to spend more time growing the company instead of manually sending invoices. It is very easy for customers to figure out. Most customers know how to register and buy without any direction.

Vantagens:

It simplifies the buying process for customers and allows ME to spend more time growing the company instead of worrying about invoicing.

Desvantagens:

I can’t really think of one thing I don’t like.

The best social media sales tool

Vantagens:

The customer support team at commentsold are golden, and their platform has genuinely revolutionised the way we handle sales via social media.

Desvantagens:

I wish it would save some of my preferences via cookies or something; for example sorting by most recent is something I have to do whenever i login. Not a big issue though.

Excellent!

Comentários: If I have questions I get an answer almost immediately! I don’t know what I ever did without Commentsold!

Vantagens:

I switched to Commentsold about six months ago and I don’t know why I didn’t do it before then. Excellent customer service, reliable service and full time support!

Desvantagens:

I have not found anything that they don’t provide!

CommentSold Review

Comentários: The customer service is above and beyond! They always seem to be one step ahead of the game!

Vantagens:

The ease of use and the ability to grow my business! This software has given me so much time back in my day to focus on other areas besides billing!

Desvantagens:

That they don't have a POS app. But they are working on that!

Ceo

Comentários: I really like commentsold it has change our lives and business. 1 thing lately, our views and video visibility is kind of questionable.

Vantagens:

I really Like Commentsold, It has took a tremendous load off. Before commentsold we were doing everything by hand old school style.

Desvantagens:

I really its was more one on one coaching system to now all the different function and how to use all the tools that commentsold offers. Sometimes its over whelming when you look at all the function and trying to see if you are missing out on something.

Has made my life easier!

Vantagens:

I love all the features of CommentSold, but my favorite is that my customers have access and control to their cart. They can see what they've ordered.

Desvantagens:

Sometimes the price can be overwhelming, but for all that you get, it's worth it.

I love CS!!

Comentários: I love it! It has boosted our sales tremendously and our customers love it. They've become addicted to ordering and we've become addicted to selling!

Vantagens:

The amount of time we are saving. We also like the ease of use for our customers, they think it's simple, easy, and it's fast paced so the urgency to buy is higher than a regular webstore. We're excited to utilize the app in the future as well!

Desvantagens:

There are definitely some features that could make CS much more user friendly. BUT I love that you guys actually listen to our wants and needs, and integrate new things every week, so I know it will be even better in the future!

Comment Sold Has Changed Our Business

Comentários: Our experience with CommentSold has been exceptional. The entire team goes above and beyond to help grow our business. The ease of use of the software and the streamlined processing has cut our man hours in over half leaving us more time to focus on growing our business and more time to take care of our customers versus spending hours shipping and invoicing. Our business and grown leaps and bounds with CommentSold and we can't wait to see where we go from here!

Vantagens:

The ease of use and the customer service!

Desvantagens:

There are some bugs that need to be fixed here and there but for the most part I haven't found many cons!

Comment Sold Personal Life Saver!

Comentários: Comment Sold has saved me at least 20 hours of invoicing time weekly! Our customers love the App.

Vantagens:

The updates are numerous each week and they really listen to feedback!

Desvantagens:

App pushes sometimes can't be chosen when linking products after posting to facebook. Sometimes I don't want an app push.

So glad I adopted CommentSold

Comentários: I got COVID during my first month. The staff gave me 10 extra free trial days without me asking. That really impressed me. The support is phenomenal. I really appreciate how they are 'all in' helping me when I have a question or concern.

Vantagens:

I love that I do not have to create manual invoices with Facebook anymore. This was my chief motivation to try CommentSold. I also needed inventory management and that is going very well too.

Desvantagens:

I wish it cost less. Would prefer not paying the base fee and only pay a percentage.

My favorite software

Vantagens:

I don’t think I can pick one thing . There are so many amazing features . Plus their excellent customer service .

Desvantagens:

I don’t have any complaints except I wish I could keep up with all of what they offer

What every boutique needs!

Comentários: Great Customer service! Someone is always just a chat away whether on the platform or in the Facebook group.
They stay on top of updates and keep us well informed of social media changes and ways to grow our business. They truly care about their customer.

Vantagens:

Very user friendly. Easy to navigate and it’s always improving.

Desvantagens:

Only lets you share inventory for one location.

Comment Sold is a great e-commerce system for new businesses

Comentários: Overall my comment sold experience has been amazing! I would definitely recommend the service.

Vantagens:

The customer service! Any issues that arise the team behind comment sold are only a message away and work very quickly to solve any problems a growing online business has.

Desvantagens:

Customers should be able to cancel orders!

Unique! Less work!

Comentários: It is a nice way to let everyone know who got what items so their isnt anymore fighting. It also has a waitlist incase an item sells out I can easily order more to cover waitlist items if I didnt get enough the first time. I also dont have to be the bad guy when everyone is fighting over who bought what or if I invoiced already. The spftware does all that itself.

Vantagens:

It took a lot of the work out of going through all comments to see what sold or who commented first on lives or overselling items. It eliminated all of that mess for us.

Desvantagens:

It took a long time to input all the items in the system but once we did it was a life changer. Inputting them was easy just took forever with over 800 pieces of jewelry.

Boutique Owner

Comentários: We signed on with Comment Sold in June and it's been a game changer for us!

Vantagens:

Very user friendly and constantly improving with weekly updates!

Desvantagens:

I don't really have anything specific to mention as they are constantly improving and customer service is their #1 priority

CommentSold Review

Comentários: CommentSold has many great features, an intuitive interface and very helpful customer service. A great software when you have an online store.

Vantagens:

CommentSold has been really helpful with our online store. It takes care of invoices and managing orders and does so very efficiently. It also tracks and updates our inventory which I previously had to do manually, so it's been saving me quite a bit of time.

Desvantagens:

This is a great software and I really don't have anything negative to say; the only feature I wish could be changed is the order of products, which currently goes from oldest to newest.

Hands down the best!

Comentários: Absolutely the best

Vantagens:

It’s so easy! It saves me so much time and I love the reporting it gives me Hands down the best customer service

Desvantagens:

I honestly have no negatives - mostly I need to learn more ;)

Comment sold works like a champ!

Comentários: Love it! Very easy to use and ssupport is always available.

Vantagens:

Easy to use. The platform has helped generate more revenue than we ever expected.

Desvantagens:

The reporting/exporting features is limited

Cs review

Comentários: I’d say overall I’m thrilled with them

Vantagens:

Easy to use, very convenient worth every penny

Desvantagens:

Every now and then it glitches and I miss someone’s orde and that’s so frustrujg