17 anos ajudando empresas
a escolher o melhor software

Sobre Wave

O Wave oferece aos proprietários de pequenas empresas uma contabilidade de dupla entrada real, integrada ao restante das soluções da Wave e 100 % grátis!

Saiba mais sobre o Wave

Vantagens:

Since it is free, I expected customer service to be non-existent, but they do respond and resolve issues through their messaging system. You can also share info with your accountant.

Desvantagens:

It was disappointing when UK bank syncing stopped. Would prefer more options on personal designs for Invoices and Receipts.

Notas do Wave

Pontuação média

Praticidade
4,4
Atendimento ao cliente
4,0
Recursos
4,2
Relação qualidade/preço
4,6

Probabilidade de recomendação

8,4/10

O Wave tem uma classificação geral de 4,4 em 5 estrelas com base em 1.614 avaliações de usuários no Capterra.

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Filtrar avaliações (1.614)

David
David
Sales & Marketing Manager
Usuário do LinkedIn Verificado
Atacadistas, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

The accounting system for any new/small business

5,0 há 2 anos
Legendas em português disponíveis no player de vídeo
Danilson
Danilson
Reviewer, Portugal
Usuário do LinkedIn Verificado
Design gráfico, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

Um dos melhores software de contabilidade

5,0 há 2 anos

Comentários: Foi uma boa experiência no geral

Vantagens:

Utilizaram bem os recursos que tinham na criação deste software

Desvantagens:

Não houve assim coisas que não tivesse gostado

Henry
Henry
Freelance Digital Marketer, EUA
Usuário do LinkedIn Verificado
Publicidade e marketing, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Excellent for freelancers and small businesses

5,0 há 3 anos

Comentários: Extremely positive. In 3+ years I don't think I've had to contact support once, nor have I ever considered switching to other tools. It is one of the few software tools I use regularly where I am happy to open it, and I'm happy to give them their percentage. As a freelancer, Wave has been indispensable to me. Always simple and smooth, and exceptional bang for the buck. Not only would I recommend Wave to freelancers and small businesses, I have recommended it. Numerous times.

Vantagens:

Wave is ideal for freelancers. Set up is really simple and the interface is user-friendly. I have zero background in financial matters, and with Wave that's totally fine. The price is also right. There's no subscription or hidden fees, they just take a perfectly reasonable percentage from invoice payments. I asked a financial advisor friend of mine before signing up, and she was pleasantly surprised by the low rates, and told me to go for it. I've been using Wave for over 3 years, and I have never once been hit with a fee outside of the basic rates. Wave also provides a host of reporting and tracking tools in this basic account. They didn't influence my decision to sign up, but they've proven to be very useful. And finally a small but really helpful feature, especially if you're a freelancer just starting out: immediate money transfers. Once someone pays your invoice, the money is in Wave, and takes 2-3 days to transfer. For 1% more payment, you can transfer money within minutes. For the cash-strapped freelancer, that can be mana from heaven.

Desvantagens:

There are no major cons that I can think of. One issue I have is mostly my fault: When I first started using Wave I didn't know what I was doing, and I ended up creating a whole bunch of client and work type records unnecessarily. It would be nice if there were some more in-your-face tutorials, maybe some hover tips for new users. But the messiness is mainly from me leaping in before looking.

Josh
Owner, EUA
Artigos esportivos, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Not paying for more than I need!

4,0 há 2 meses Novo

Comentários: Overall I’m extremely satisfied. I don’t feel like I’m forced to pay for things that I really don’t need. The basics are free and the add-ons are reasonably priced

Vantagens:

It’s simple and straightforward. It’s got a clean sleek look and it’s very affordable.

Desvantagens:

I wish I could view my transactions within the app instead of just online.

Theresa
CEO, EUA
Serviços ao consumidor, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Disappointed

3,0 há 2 meses

Comentários: I am disappointed in that I was hoping for an accounting software AND a payment solution all in one. I am unfortunately now looking for a new payment solution. Support just provided scripted responses. They don't seem to care to escalate anything on your behalf. Receiving your money in a timely manner as a small business means everything!

Vantagens:

I like the ease of use. Very user friendly. I moved from QB Pro to Wave because of the extreme increase in pricing QB imposed.

Desvantagens:

You can't convert a percentage of an estimate to an invoice (industry norm). You must wait 7 BUSINESS DAYS to receive a bank (ACH) payment. Every single ACH payment I have received from my clients has taken EXACTLY 7 business days while their website states it takes 2-7 business days. Not truthful at all. They also charge 1% with NO cap - and they still hold onto your money! Unbelievable!

Heather
Therapist, EUA
Clínica de saúde mental, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great accounting & invoicing tools for small businesses

5,0 há 3 semanas Novo

Comentários: positive! I've been using them for 5 years and have needed to reach out for personal help a couple of times. They are attentive and thorough even if you have to wait a little bit. The chat function is pretty thorough & helpful too.

Vantagens:

User friendly, pretty easy to figure out how to do things, simple interface, the free plan offers a lot of tools

Desvantagens:

The process for automatically categorizing payments and income doesn't work as smoothly as it could. Their AI tool is alright but makes mistakes. When you use their native Checkouts tool for collecting payments, they are categorized in a way that you cannot fully edit.

Soma
Lead Educator, Austrália
Artes e artesanato, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Compact invoicing software

4,0 há 3 meses

Comentários: Was positive till a section of the app was discontinued for non-US subscribers.

Vantagens:

I love ease of use and functions that match my business needs. Allows branding and customisation of invoices. Love that I can clone invoices saving time for repeat services to same clients ( art coaching in my case)

Desvantagens:

Disappointed that they removed wave receipts for non-US clients. This particular feature was critical to document hard copies of receipts on the go, into the online wave system. Now their is nothing else to integrate the hard copies of receipts into the wave system

Mary
Co-Founder, EUA
E-Learning, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

One Stop Money Management Platform

5,0 há 3 semanas Novo

Comentários: My overall experience has been outstanding. The business has used Wave for nearly 6 years.

Vantagens:

I like the ease of use and the ability to create both individual invoices and recurring invoices. I also like the ability to take a range of payments from card to direct deposit (ACH). Finally, the ease of managing transactions makes my life easier as a small business owner.

Desvantagens:

The recent price increase, while understandable, is never fun.

LISA
Owner, EUA
Imobiliárias, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

I love WAVE!

5,0 há 2 meses Novo

Comentários: I love Wave. It makes my life so much easier. Its so affordable and easy to use. Everyone should sue it

Vantagens:

I love everything about Wave. I have been using it for several years for small business accounting. Its connected right to my business account so I never have to worry about forgetting anything

Desvantagens:

There is not a single thing I can say wrong about Wave. I have used it for several small businesses of different types and it works for them all!

Donald
Executive Technical Director, EUA
Construção, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Online Invoicing Program

5,0 há 2 meses

Comentários: Invoice creation and processing requires zero manual processes with Wave.

Vantagens:

Wave has robust features that enables me to eradicate manual processes during data entry in various aspects such as bank reconciliation, AP and AR.

Desvantagens:

I have never come across any error on the pro plan.

Obi
Director General, Reino Unido
Artes e artesanato, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

How I Pave Accounting Way with Wave

4,0 há 2 semanas Novo

Vantagens:

I use Wave as QB alternative on my end. I like that it automates repetitive accounting tasks such as AP, GL, financial management and payment matching.

Desvantagens:

However, Wave lack offline access and accounting capabilities for global enterprises.

Jennifer
Mobile Notary, EUA
Serviços jurídicos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great starter accounting software

4,0 há 2 meses

Vantagens:

It has a free option, which is great for small businesses doing minimum volume. It is easy to use.

Desvantagens:

Lack of integrations, lack of customization options.

Avaliador Verificado
Usuário do LinkedIn Verificado
Consultoria de gestão, Profissional autônomo
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Wonderful accounting software for starting and growing a service business

5,0 há 5 anos

Comentários: I haven't gone through a tax season with my business yet, but I have been an independent consultant and I anticipate having everything tracked in Wave is going to help me out a lot come April. It's so easy to use and I can focus on my core business rather than spending a lot of time on admin.

Vantagens:

Wave helps me do so much. I can issue invoices, track them (I.e. I can see when a client has viewed it!), and allow clients to make payments directly through the invoice. I can also customize my invoice, which is great. I could do all of this from day 1. I'm a solopreneur and launched my business this summer. I was able to issue professional invoices from day 1 and track my expenses using their receipts app. The other thing I love about Wave is that they are very interested in feedback from their customers. I've had a few interactions with them and it's always been really pleasant. It's also free which helps me out a lot. I do use the credit card payments, which has a fee like any other service would.

Desvantagens:

Their mobile app could use some work, and I've given them this feedback. The receipts app is great to take pictures really quickly, but I generally have to use the browser to do anything else.

Avaliador Verificado
Usuário do LinkedIn Verificado
Capital de risco e capital privado, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Not made for Today's business market

3,0 há 3 anos

Comentários: Recommended by out bank, we tried them out. Big mistake. There is no telephone support, only chat support, which stops working about 30 minutes before closing time (they say they work 9-5 EST). Their process for us to start accepting credit cards took 3 months. Everytime we get paid online, funds get withheld until you provide supporting documentation which takes weeks to process and multiple, escalating questions. Overall, a waste of time with a system that was supposed to take the hassle out of online invoicing.

Vantagens:

The app allows you to be able to keep track of your expenses on the go

Desvantagens:

Billing and payments: every time you get paid with their credit card system, they withhold payments until you provide supporting documentation and their back and forths take forever. You can also not connect other systems like PayPal or Stripe. So you are stuck with their merchant processing if you want to accept payments on the go.

Laura
Laura
Photographer, EUA
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Best accounting software to grow as a small business

5,0 há 2 anos

Comentários: The overall experience with Wave has been very good. With some hiccups on the roadmap, Wave has evolved by leaps and bounds from a pretty basic software to quite a powerhouse, even for the free version. If my business grows and I will feel the need to add more features such as payroll and tax advisor use, I will still remain a Wave believer!

Vantagens:

I've used Wave since 2009!!! I feel like my company grew with it. It's helped me understand all I was doing right (and wrong!) financially in my business. It helps tremendously when filing monthly sales taxes. I keep a habit of staying organized, verifying all transactions and reconciling with my bank accounts. All of this, plus categorizing everything the right way makes tax time an absolute breeze - my taxes are done in two days and I don't need to freak out about it because everything is organized ahead of time and all I do is input expenses and sales.

Desvantagens:

What I least like about Wave is that a few years ago they stopped support for free accounts. Absolutely no human support whatsoever. Disagree with that big time!!! Sometimes also a bank connection will be interrupted and you cannot reconnect for many many months and since there is no support, you are left without any help. I am a small business of one person and I do not need any of the paid features that Wave offers so I could be upgraded to paid support, so I am always stuck in no human support land. It doesn't feel good, especially to someone who has used this software for as long as I have.

Dedre
Dedre
CEO, África do Sul
Usuário do LinkedIn Verificado
Artigos de luxo e joias, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use free invoicing app, but it has limitations

5,0 ano passado

Comentários: Overall, besides the minor cons, it is still my favourite app to use for invoicing since it is so easy to use and straight-forward with a very slight learning curve.

Vantagens:

We started using Wave for our small business as it was free to use, and extremely user-friendly. Setting up your database of products/services and adding customers are easy and makes sending invoices a breeze. Financial reporting is also easy with a variety of filters to use in order to produce the financially statements and/or reports based your chosen criteria. You can also send a monthly bill or statement to your customers.

Desvantagens:

Online payment gateways are limited to only 3 options, including PayPal, Stripe and Square. As a South African company, these options are not beneficial or even available in our country. So customers cannot pay invoices automatically upon receipt of the invoice. This is an inconvenience and we use a manual EFT workaround. Support and use of Wave Accounting in South Africa has been discontinued.

Suzanne
Professional Photographer, Canadá
Usuário do LinkedIn Verificado
Fotografia, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Alternativas consideradas anteriormente:

Wave error messed up my entire system and they want to charge me $3000 to fix it

4,0 há 5 anos

Comentários: It was good while it lasted, before their system made my data unusable. They really tried to be helpful, I chatted with several friendly people online, all of whom were unable to resolve my issues. They were unable to refer me to a WaveApps specialist in my area. Ultimately their solution was to offer me one of their bookkeepers at a cost of $3000 to fix the problem they created. No thanks.

Vantagens:

It was wonderfully easy to use, the invoices looked professional and payment processing features were handy.

Desvantagens:

TLDR: Major syncing, reconciling and support issues Two of my accounts synced twice (so I had four accounts in Wave where there should have been two) and they were unable to fix this. Their suggested fixes did not work. They have chat and email support but no phone support and even though they logged in as an admin they were unable to fix this problem. A recent update to their system caused my entire past four years of records to be unreconciled, and the only fix was to go back to the beginning of time and compare each transaction ever made. They offered me a bookkeeper to do this for me for $269/month for a minimum of 12 months, despite my being very diligent about keeping my account up to date for the past four years. I have switched to another system now.

Jamie
Owner, Canadá
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Everything a small business needs for invoicing

4,0 há 2 anos

Comentários: I love Wave. I switched from Freshbooks years ago and it was such a good move. Wave is so easy to use which means you save time and money.

Vantagens:

Wave is super simple to use. It's well laid out, intuitive and easy to use. I've been using Wave for years after switching from Freshbooks.

Desvantagens:

Occasionally, Wave has issues sending invoices to Gmail addresses. This is very surprising given how prevalent Gmail is and I would hope they'd sort this out.

Brad
Creative Director, África do Sul
Publicidade e marketing, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Budget Friendly Accounting

3,0 há 4 anos

Comentários: Over the 7 years that I have been using Wave, I have watched it evolve into what it is today and am blown away by the features available at absolutely no cost. When I started out, the Free price tag saved me, but over time I expected to upgrade and pay for the service, but it never came. I get all the bells and whistles like everyone else, for nothing. So a big thank you to the Wave team for helping Small businesses across the world. (Love from South Africa)

Vantagens:

Other than the fact that the software is free to use, I mostly love that it was built for Small Businesses. I Have personally made use of the software since 2013 and recommend it to every business owner that I come across. Most people think that you MUST pay for accounting software to get a good product but this is simply not the case with Wave!

Desvantagens:

It is difficult to fault this. I guess if anything, I wish it integrated with more platforms such as WooCommerce, and Zoho CRM. With the intergration I would be able to streamline my business process a little better.

Elly
Web Designer and Developer, EUA
Design, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

OBSESSED

5,0 há 5 anos

Comentários: From the beginning, it has been fantastic. I manage all of my business accounting through it. I don't even remember how I found it so many years ago, but I cannot say enough good things about it!

Vantagens:

This makes my accounting SO EASY! Not only am able to easily keep track of my expenses and costs associated with my business, but I'm able to create, issue, and track invoices. AND, to top it off, the invoices are so nice looking (which, as a designer, is a big deal to me). I can not only issue invoices, but track whether they have been opened, viewed, and/or paid. And when it comes to figuring out my taxes, the system makes it so simple to get whatever information I need. Finally, while I don't use it yet, I will be enabling online payments this upcoming year so my customers can pay their invoices online. Based on my experience thus far, I have NO doubt it will be great!

Desvantagens:

This is a difficult one as I really don't have a dislike.... If I really think about it, I guess I wish I could have different addresses (for me) on difference invoices based on the customer. I have two locations so it would be nice to be able to just issue invoices with different business addresses based on the customer.

Vincent
Accounts & Admin officer, Fiji
Contabilidade, 2–10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Wave Accounting for SME in Fiji

3,0 há 4 anos

Comentários: Wave Accounting is very cost efficient & cost effective for small businesses here in Fiji. The overall experience has been a pleasant one and I would recommend it to small business owners only.

Vantagens:

Right off the bat, perhaps the biggest pro of Wave Accounting is the fact that it is 100% free. A simple plug & play app that allows users the ability to have an accounting software to keep their books in order. Also, like QuickBooks, the feature that allows users to attach source documents with the transactions is a huge plus. It is very useful in Fiji because our Tax Authority conducts random audits & failure to produce source documents results in huge fines and penalties. The home look as soon as you login is very useful too. It shows the expenses breakdown over a certain period along with other charts like your Profit & Loss as well as your cash flows. Wave Accounting is really good for small & medium business owners who have limited accounting knowledge. The software does the work for them and it is very straightforward.

Desvantagens:

Perhaps the biggest drawback for me is the difficulty in producing specific reports. I tried to produce an Accounts Payable report to see the Tax Input the business had for the 1st Quarter of 2020. However, the options provided was limited and therefore key fields were left out of selection. Although you could import data from Wave Accounting to Excel, it is very limited. Also, being in Fiji, I noticed that features like Payroll & Banking options are not available here. This was a drawback especially because Bank Reconciliation had to be manually done on an external app or software.

Jack
Owner, Canadá
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Wave has amazing functionality for a free product, but it's not as good as it should be

4,0 há 6 anos

Comentários: I have been using Accounting by Wave for nearly three years. It was a replacement for my Simply Accounting program. I am forever wondering how Wave can afford to make such a polished product available at no cost. Initially, there were ads, but now that they have a revenue stream from additional services, the ads have been removed. I have opted not to use their in-built payment processing feature, but I imagine it would be similar to Paypal in terms of the fees. Day-to-day operation of the program is smooth. They use a Zapier interface to my bank to update balances and download transactions. This interface is quite slow, although the speed has improved somewhat over the years. As bank transactions are imported, they are categorized into various income/expense categories. I find the categorization to be fairly unhelpful. Even after the user changes the categorization of transactions, Wave does not remember these settings. The next time data is downloaded, it will use the same, incorrect categories as the previous time. Wave is currently rolling out a new version of their software, which promises improvements to the AI (artificial intelligence) capabilities. I hope this means they will remember user-defined categorizations, but until my account is updated, I cannot speculate. There is one VERY ANNOYING bug in the program that I have described in the CONS section, since I've run out of space here.

Vantagens:

The software is FREE for everything other than PAYROLL and PAYMENT PROCESSING. If you don't use those components, there is absolutely no charge. For the most part, it is user-friendly and straightforward, and the quality of its printed invoices, customer statements and reports is top-notch. I really appreciate the ability to create recurring invoices (subscription billing) and view monthly income/expense bar charts for a 1- or 2-year period.

Desvantagens:

This is bookkeeping software that stresses simple data entry. However, it doesn't have features such as audit trails for transaction entries. With this program, it is possible to generate transactions, generate reports, and then reverse the transactions without any way of knowing that changes were made. Wave attempts to categorize your income and expenditures, but doesn't currently have the ability to remember your categorizations. But the thing I like least about this software is a BUG that causes the program to download bank transactions and incorrectly categorize them as duplicates of previously downloaded transactions if the transaction amounts match. This bug makes it difficult to find transactions when you are attempting to reconcile your transactions.

Luke
Owner, EUA
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A data-import nightmare - Stay away unless you love lost transactions

1,0 há 5 anos

Comentários: Support has been poor quality. As a paying customer of both their payroll service (which is solid) and their accounting coaching, I'm tremendously disappointed with the platform.

Vantagens:

The software at it's core is very easy to use. The reliability is however a complete failure.

Desvantagens:

Throughout the past 3 years, Wave has been a game of 'make sure my bank works.' First, I closed incompatible credit card accounts in order to open accounts that were listed as compatible. A year later, Wave lost the connection with all of capital one due to an issue with switching data providers (from Plaid). Next, Chase bank cards also disappeared. When finally reconnecting, weeks worth of transactions were intermittently missing. For a software company who's core goal is to reduce manual data entry, this platform is a nightmare. Stay away.

Arthur
Arthur
CEO, África do Sul
Usuário do LinkedIn Verificado
Transporte rodoviário e ferroviário, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Wave Accounting Review

5,0 há 2 anos

Comentários: An overall exceptional experience using Wave for my accounting needs. The only drawback is the automated banking transaction allocation as well as payroll management are not available in my country.

Vantagens:

The basic version of the software is free and includes many features not found in paid versions. You don't need to purchase expensive add-ons to make it work for accounting, bookkeeping, or invoicing. Wave offers additional services that will help you improve your skills within the program. Wave automatically syncs your accounting and invoicing, making it a great choice for small businesses that want to consolidate and automate their bookkeeping and billing. Wave's invoicing capabilities are unlimited and completely free. Wave's invoicing features are also customizable and easy to use. Wave allows you to create customer profiles and send follow-up emails. You can also receive reminders and receipts for payment. Wave also offers a mobile app that lets you track and send invoices. Wave accounting has an intuitive interface that is simple to use. Wave accounting is different from other accounting software. Wave accounting is easy to use and requires no prior knowledge. It is easy to use, and you can learn quickly as you go.

Desvantagens:

Wave's accounting software can be used for free. It's a great choice if you have a small business or don't need more advanced features. Wave's functionality is limited for businesses looking to grow. Wave does not provide multiple plans to increase its functionality, which limits its scalability. It offers limited customer service. Wave Accounting offers only self-service customer support. Wave Accounting offers only one-on-one support to Accounting customers through Wave's paid Accounting Coach option.

Ibrahima sadou
Président chez APTIC, Guiné
Contabilidade, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A simplified accounting management experience with Wave Accounting

5,0 há 2 anos

Comentários: Wave Accounting is popular online accounting software designed for small businesses and entrepreneurs. It offers a range of features, such as bank account management, invoicing, and accounting, to help businesses track their money and keep track of their finances in one place. It is often praised for its intuitive user interface and free features, which makes it accessible to businesses on a budget. However, some people may find certain features to be limited or lacking compared to other more advanced accounting software.

Vantagens:

Wave Accounting is a great online accounting platform for small businesses. It's easy to use and offers a variety of features to help you manage your finances efficiently.One of the best things about Wave is that it's free. This means that small businesses can access a professional accounting solution without having to spend a lot of money. Additionally, Wave is accessible online, which means you can access it from anywhere, anytime, which is very convenient for small businesses who want to manage their finances on the go.Wave also offers great integration with other tools like PayPal and Stripe, making it easy to manage payments and financial transactions. Additionally, Wave offers a variety of financial reports to help you understand the financial health of your business and make informed decisions.In conclusion, Wave Accounting is a great option for small businesses looking for a reliable and affordable online accounting solution. It offers a variety of features to help you effectively manage your finances and make informed business management decisions.

Desvantagens:

Wave Accounting is popular online accounting software for small businesses and freelancers. It offers a range of features, including invoicing, accounting, expense management, and payment management, all designed to help users manage their finances efficiently.However, there are a few points that can be considered disadvantages for some users:Limited Features: Although Wave Accounting offers a number of useful features for small businesses and freelancers, it may lack some advanced features that are often required by larger businesses.Confusing UI: Some users may find the UI a bit confusing at first, as it may take some getting used to.Limited support: Wave Accounting does not offer phone support, which may be a drawback for some users who prefer to speak to a live representative.In general, Wave Accounting can be a good option for small businesses and freelancers looking for affordable and easy-to-use accounting software. However, it is important to consider these potential drawbacks when deciding whether Wave Accounting is right for your specific needs.

Josh
Senior Copywriter
Usuário do LinkedIn Verificado
Publicidade e marketing, 5.001–10.000 funcionários
Usou o software para: Não especificado
Fonte da avaliação
Fonte: GetApp

I want to like Wave, and have been trying for years

1,0 há 9 anos

Comentários: ..., but I need them to help me figure it out. I have a full-time salaried job as a copywriter and a few self-employment careers, like freelance writing, voice acting. I've always found doing my taxes to be a nightmare. I'd spend months stressing about it and trying to calculate income and expenses. Originally, I was adding up all my expenses with a calculator. When I discovered I could put things into Excel, it got a bit easier add numbers. And then about 4 or 5 years ago, I started using a new accountant, and he suggested Wave to me. I was excited to hear that it would important my bank and credit card statements, and that I could then quickly and easily categorize everything. I was sure this would save me so much time and stress. But I found Wave very hard to use. I wasn't sure how to create my own categories. I could never tell if my statements had been uploaded completely, and I would often wind up with duplicate transactions. And I still can't find a way to view the categories after I've allocated transactions to them. I tweeted to Wave a lot, and they were nice enough to send one their IT guys to sit with me in a coffee shop for a few hours. He watched as I tried to do things and he gave me help. He said this was useful to him, to see what people might be having trouble with. And, I figured I would then be ok. But I'm still having a lot of trouble. I'm not asking a lot. All I want to be able to do is import my bank statements and credit card statements, and categorize all the transactions. And being able to invoice people would be nice too. And it seems that his app has those features. But I still find it very complicated. I don't understand the categories. I can't find where the totals are. And lately, my mbna Mastercard has been saying it can't link to Wave. So tonight, I went in and started deleting all the transactions from 2014, hoping that I could start fresh and be sure that everything was imported correctly. But now I see that mbna won't give me the data files for before August (that's an mbna problem, not Wave) and I can't undelete what I deleted. And there's no way to get support without paying for it. But I don't want to pay until I'm confident the site can do the simple things I need it to do. Anyway, I'd love to support a local Toronto company. And I appreciate that someone from the company sat with me in person. And I see people reviewing positively, saying it makes a freelancers life easy. Someone even tweeted today that Wave makes doing accounting fun. But I just don't understand how people are able to use this site. If someone from the company, or one of the satisfied customers, could explain to me how to use this site properly, I'd love to be converted. But at this point, I fear I need to cut my loses and simplify my life by paying for some other software. I just want to be able to file my taxes and concentrate on my creative projects.

Vantagens:

It seems like it offers the ability to import credit card and bank statements, categorize expenses, and invoice people. Those are the features I want. But...

Desvantagens:

...I haven't been able to figure out how to smoothly and accurately use the features I want. This app is making my life harder than it was when I just manually typed in all my expenses into a Microsoft Word and added them up with a calculator.

Resposta do Wave

há 9 anos

Thanks for sharing with us your experience. Firstly, thanks for being such a valuable customer over the years. We especially appreciate your patience trying to make WaveApps work for your financials. We have available Premium Support for customers who are getting started with Wave. We suggest those looking to best learn work arounds, and setting up proper customizations subscribe to our chat and phone support (unlimited - 9am-5pm EDT M-F) - $49 for three months. You can place a call and speak to one of our product specialists to help you work through your challenge. If you could reach out to me [email protected]. We'll try to match you with a member of our team to help troubleshoot since you have invested your valuable time into Wave to manage your business financials. Jennifer from Wave