Avaliações do Track-POD

Track Pod Review

Comentários: Great, would definitely recommend.

Vantagens:

easy to set up and use software, fits well with our business.

Desvantagens:

Mobile usage across android and iso have different capabilities.

One of the best

Comentários: We are solving the endless task of routing each vehicle ourselves with the optimisation

Vantagens:

I had to move away from another system due to the scanning on and off function that they did not have and i found with Track-Pod they offered more than what i was getting with the other company anyways!

Desvantagens:

The integration was seamless but I do wish we had ore options when it came to what information our website that it fed into de-track.

Not good for those with mixed sized consignments. Ideal for those that ship a specific size

Comentários: Disappointing

Vantagens:

Route planning works for us but that’s about it. Customer support very poor.

Desvantagens:

Volume/weight variances vastly reduces automation of daily functions and creates a huge amount of human interaction/workload

Great TMS system

Comentários: We have used this software since opening the business and although we researched the market in depth to see what else is out there we really like this system due to it's reliability, ease of use and great client interface. The new client portal update is fresh and easy to use and the client feedback system has been great for our team morale.

Vantagens:

Very easy to use with an increasing number of functions and good customer service. Very little downtime or glitches. Over the last 2-3 years we've seen a lot of development of the software and new functions come in which gives us real faith in the platform being constantly progressed to meet our needs. Vehicle checks, client feedback and custom form boxes all help make this software versatile and help our business to run smoothly. Our clients constantly feedback that they love the live tracking all day with driver info so that they never feel anxious about missing a delivery!

Desvantagens:

The software is constantly being developed but there is more functionality which could be added such as more options for using the software as a transport company rather than pre-dominantly an outbound delivery software so that the tracking facility is cohesive for both ends of the job. Also small things like auto formatting phone numbers and addresses would help especially where our clients use the portal to book in themselves as we spend a lot of time verifying their data entry which could be automated. Creating new shippers records including notification settings and contact info within the new booking window would be a time saver also but otherwise the overall usability, reliability and function range is extremely good value for money.

Great tool for managing zero emission deliveries

Comentários: Track-POD is a cornerstone of our business. Almost every issue we've encountered has been resolved quickly and efficiently by the support team - including implementing a new option through the development team

Vantagens:

The proof of delivery and routing built in to the software, especially the ability to route as bicycles is exactly what we needed.

Desvantagens:

We've not been successful in getting the mobile managing app to work for us. I wish there was only 1 rather than 2 different front ends for order entry.

Track-POD User Review

Vantagens:

Track-POD allows me to better mobilize my team and eliminate a lot of paperwork allowing us to digitize the delivery aspect of the business.

Desvantagens:

TRack-POD's routing optimization is not geared and developed enough for my country/region. So sometimes the routes suggested are not the best routes for delivery.

TRACKPOD HASSLE FREE

Comentários: Excellent.
Any support ticket that is logged is dealt with ASAP.

Vantagens:

There are minimal system issues where tickets would need to be logged.

Desvantagens:

The initial setup took some time due to the customization.

Superb support!

Vantagens:

Customer service is top notch. [sensitive content hidden] was especially helpful in solving the issue and was fast to respond to my emails.

Montigen

Comentários: Excelent

Vantagens:

Everything the app does is important in our company process managing

Desvantagens:

live support for minor troubles and tutorials for all the options

Increasing

Comentários: More then good, happy to move forward with Track-POD and so insert more customers into this portal.

Vantagens:

How user-friendly it is, and how many options there are available to customize eveyrthign according to your needs. And even when it is not user-friendly, the Support team from Track-POD is always there with great support!

Desvantagens:

For me is missing: 2FA Authenticator for logging into the portal.

Ideal software for our company | tracking limited number of vehicles

Comentários: Good

Vantagens:

Ease of use administratorEase of use driver

Desvantagens:

Analytics. Total numbers of hours driver was working = difficult to track...Tracking with multiple webshops should be better and standard

Excellent POD software

Comentários: All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

Vantagens:

Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

Desvantagens:

The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.

The best software for POD

Comentários: This software brougth to my company so much benefits. We are loving to use it. With it, we are able to control all the external process. It brought more confidence to our clients that receive immediatly the signed document by email.

Vantagens:

The most impactful feature for my company is POD - Proof of delivery. This is perfect to control all deliverys and colletcions without using paper. We can see online the logistic and check photos and signature of who received. It is a very good software!!

Desvantagens:

I think they could improve the report. For uso to be able to verify the role route in a unique report, with all informations of deliverys and colletcions.

well worth the purchase

Comentários: Whenever I’ve had a problem customer service has always been there to help and get me the answers I need in a timely manner.

Vantagens:

I like that I’m able to get signatures and pictures of deliveries.. But I’m able to get a picture of the load. Also allows me to track my drivers to see where the rat when a customer calls to ask how long before their package arrives.

Desvantagens:

My only dislike is with the shipping labels but it’s not like Purolator or UPS or Canada Post where you can see the senders information and the receivers information both on the same label.

highly recommend

Vantagens:

The features are amazing and have great scope to offer more info for the customer as my business expands. It is affordable enough so I can afford the product as a starting out business and I have upgraded to the higher version to unlock more features I love it so much. My customers rave about its accuracy on van tracking and they love the info they receive. The support desk are always happy to help

Desvantagens:

I would like them to develop their relationship with Zapier/Shopify integrations a bit more

Track-POD changed our business

Vantagens:

We can plan our routes much quicker and it is reduced our need for delivery drivers

Desvantagens:

Once you get to understand how to use Track-POD, there are no issues at all.

Track-POD Review

Comentários: The excellent features provided to logistic businesses. I suggest all new courier corporations to apply Track-POD. Being capable to check deliveries being dropped off and that they are able to signal and take an picture that is right customer support , growth our client satisfaction and engagement. Greater, person friendly and smooth to use for drivers.

Vantagens:

Driver is tracked through GPS and notifications are computerized. Auto routing, Customisable POD. Drag and drop. The capacity to speedy create and optimise routes .The Dashboard design is simple to use and extremely useful. Addresses and item records stores and auto populates automatically. Easy to use, intuitive studying. Easy to setup. Real time statistics .And very consumer pleasant.

Desvantagens:

You can not edit . Finding cope with every so often inaccurate, particularly in rural regions. Battery drain at the phones became the most important concern, however adequate if plugged and charging inside the car .Not capable of trade the phone quantity for text monitoring updates.

Excellent Software

Comentários: very good communication and customer support.

Vantagens:

It provides many features and the latest update of the pin point improved even more

Desvantagens:

it need to have more integrations with cheaper packages

Managing Desserts

Comentários: Excellent

Vantagens:

The ease and ability to track drivers on their journey.

Desvantagens:

It can be a bit bulk to deal with initially. Occasionally it’s difficult to close routes that don’t want to be closed

MVGL feedback

Comentários: We have centralized routing function in our organization and we have faster routes planning process

Vantagens:

Automatic secondary routes creation, POD functionality

Desvantagens:

Primary routes creation functionality, involving other shipments from different locations despite formed secondary routes

Completely satisfied, this software greatly improved the customer experience

Comentários: Savings in efficiencies primarily, customer trust in the information we are providing and the ability to provide the information quickly.

Vantagens:

We moved from a manual, time intensive process to real-time information. Not only was this software beneficial to our customers, it was a time saver for our internal team members.

Desvantagens:

Now that we have our fleet managed by this software, it would be great if we could tackle the remaining gaps. Most of our issues are now with 3 party carriers for outbound and our vendors for inbound - it would be great if we could get close to mandating this software to these partners even if we had to carry some of the cost burden to do so (even if it was with our top partners), I'm sure we'd save it in efficiencies. Is there linking ability and information about the ability to do this?

Track-POD is very useful for our small business

Comentários: We use it for route planning and live management, which it works very well for.

Vantagens:

I like how easy it is to manage routes live, it's simple to optimise and rearrange them, with clear updates.

Desvantagens:

It can be a bit inflexible, though the customer service team try their best to help.

Great transport optimization tool

Comentários: We solved our ineffective transport problem. Routes are planned optional now.
POD - proof of delivery helps us to have delivery proofs in the database instead of lots of paper works.

Vantagens:

- Interface - web based, easy to use, fast learning. - Functionality - lots of settings, customization possibilities etc. - Mobile app - very intuitive for the unskillful driver.

Desvantagens:

- Finding address sometimes inaccurate, especially in rural areas.

Excellent partner

Vantagens:

Truck Pod is a great partner to work with. Their delivery software allows us to increase our customer satisfaction (=performance) and engagement.

Desvantagens:

For small countries the route optimisation doesn't work efficiently.

Great Tool

Vantagens:

Great logistics solution for our fleet. We could not mqnahe our drliveries without Trackpod.

Desvantagens:

Thougt there was better AI to recognise drlivery chronolgy