--- description: Tudo sobre Userpilot: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Userpilot - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Sucesso do Cliente](/directory/30961/customer-success/software) > [Userpilot](/software/179187/userpilot) # Userpilot Canonical: https://www.capterra.com.br/software/179187/userpilot Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/179187/userpilot?page=2) > A Userpilot ajuda as equipes de produto, UX e sucesso do cliente a aumentarem a adoção do usuário por meio de experiências de produtos baseadas em comportamento. Sem código. > > Conclusão: 57 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa o Userpilot? Produto, UX e equipes de sucesso do cliente. ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 57 Avaliações | | Praticidade | 4.5/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.7/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Userpilot - **Localização**: HENDERSON, EUA - **Fundada**: 2017 ## Contexto comercial - **Preço inicial**: US$ 249,00 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 208 ## Recursos - Acompanhamento de atividades - Alertas da conta - Análise de pesquisa de usuário - Elaboração de conteúdo - Ferramentas self-service - Gestão de contas - Incorporação - NPS de clientes - Orientação contextual - Painel de atividades - Participação do cliente - Processo de integração dos usuários - Questionários e feedback - Relatórios e análise de dados - Seguimento/Análise de uso - Testes de usabilidade - Third-Party Integrations - Trajetórias dos usuários - Treinamento no app ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software) ## Categorias relacionadas - [Software de Sucesso do Cliente](https://www.capterra.com.br/directory/30961/customer-success/software) - [Software de Adoção de Tecnologia Digital](https://www.capterra.com.br/directory/31638/digital-adoption-platform/software) - [Software de UX (User Experience)](https://www.capterra.com.br/directory/31036/ux/software) ## Alternativas 1. [Lucky Orange](https://www.capterra.com.br/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [UserWay Accessibility Widget](https://www.capterra.com.br/software/218549/userway) — 4.9/5 (328 reviews) 3. [Adobe XD](https://www.capterra.com.br/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 4. [Dovetail](https://www.capterra.com.br/software/174077/dovetail) — 4.6/5 (97 reviews) 5. [Product Fruits](https://www.capterra.com.br/software/1011214/product-fruits) — 4.7/5 (89 reviews) ## Avaliações ### "Increases engagement" — 4.0/5 > **Daniel** | *14 de outubro de 2020* | Roupa e moda | Taxa de recomendação: 9.0/10 > > **Vantagens**: I liked that you have a "what you see is what you get" editor. It's pretty intuitive and easy to make a design that looks good. You can create custom flows based on segments of users so that different people have different experiences based on their previous actions or the metadata that you have attached to them as a user. > > **Desvantagens**: There were some glitches and times when it would freeze up and you have to redo your work. Userpilot is a relatively young company so I would imagine that these will continue to be ironed out. > > I am glad we chose user pilot over Pendo - doing so allowed us to get more flexibility with the user journey through their guides and then with the $$ we had left over (Userpilot is cheaper than Pendo) we were able to get mixpanel and world class analytics. ----- ### "It's easy to set up and use Userpilot." — 5.0/5 > **Atour** | *4 de novembro de 2022* | Pesquisa | Taxa de recomendação: 10.0/10 > > **Vantagens**: I can design the ideal onboarding process for our users thanks to Userpilot's comprehensive offering of essential onboarding elements.Customer service at Userpilot is excellent. Whenever I encounter a problem, they are excellent at providing speedy and highly tailored remedies.Because of Userpilot's user-friendly interface, even beginners may create and share their own service engagement sequences. > > **Desvantagens**: Regarding analytics features, Userpilot isn't the best. I must employ integrations if I want to maximize the potential of your customers.However, Userpilot also doesn't offer adequate integration possibilities. But if I stick to Amplitude, Google Analytics, Hubspot, and Segment, I won't be let down. > > I don't have to rely on the front-end team since Userpilot provides me the freedom to create tidy, attractive messages exactly way I want them to be. ----- ### "onboard your clients with ease" — 3.0/5 > **Avaliador Verificado** | *17 de novembro de 2022* | Transporte rodoviário e ferroviário | Taxa de recomendação: 6.0/10 > > **Vantagens**: the templates to onboard were very intuitive and keeping the clients updated with new release was very easy with this tool. We had new apk version coming out every month so its important to highlight new features and this tool makes it easy to train and highlight the changes. > > **Desvantagens**: it lacks some project management tools and adding those options would make it one stop shop for many onboarding requirments. ----- ### "Great service team" — 4.0/5 > **Carl** | *11 de março de 2020* | Logística e cadeia de fornecimento | Taxa de recomendação: 8.0/10 > > **Vantagens**: The customer success team are very diligent and helps out whenever they can. Have at many occasions jumped into calls where they helped me fix a flow I couldn't fix myself. > > **Desvantagens**: There are still a few features that I feel is missing from Userpilot, but the service team are happy to receive feedback on this. Sometimes more things are promised than are delivered. > > So far so good. Sometimes the tool makes me frustrated, but that is usually solved with a quick chat with the service team. ----- ### "Excellent choice for on-boarding, help functions, and new feature releases" — 5.0/5 > **Jeff** | *18 de janeiro de 2020* | Serviços meio ambientais | Taxa de recomendação: 8.0/10 > > **Vantagens**: It is excellent for rolling out and demonstrating new features. The settings for determining when a user sees the experiences and how often is very helpful. It is also very good for on-boarding new users and walking them through a checklist to show them how your software works. I have used other software in this space, and Userpilot is among the top for simple usability in this area. > > **Desvantagens**: The formatting of the experiences could be better. The system allows you to customize your experience with your branding, colors, etc. Although I'm glad it is there and I made it function, I found that to be somewhat difficult to use. > > Overall, I am very satisfied with Userpilot. After searching through the available options I found that some were very expensive and others lacked major functionality. Userpilot had the functionality I need at a reasonable price. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/179187/userpilot?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/179187/userpilot) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados