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Avaliações do MYOB Business

Sobre MYOB Business

Software de contabilidade baseado na nuvem para pequenas empresas para automatizar a folha de pagamento, a gestão de clientes, impostos e todas as necessidades contábeis.

Saiba mais sobre o MYOB Business

Vantagens:

Payroll is ok it has some nice features on pay items but nothing the old essentials could do easily.

Desvantagens:

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

Notas do MYOB Business

Pontuação média

Praticidade
3,7
Atendimento ao cliente
3,3
Recursos
3,7
Relação qualidade/preço
3,4

Probabilidade de recomendação

6,6/10

O MYOB Business tem uma classificação geral de 3,9 em 5 estrelas com base em 130 avaliações de usuários no Capterra.

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Filtrar avaliações (130)

Katrina
Katrina
Senior Accountant, Austrália
Usuário do LinkedIn Verificado
Contabilidade, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Solid product for small business

5,0 há 5 anos

Comentários: Has been around for a long time. Tried and tested and is a great product. Starting to price a little higher but still competitive - especially if you have employees.

Vantagens:

Easy to use and well laid out for the end user. Is great for small operations without complex needs.

Desvantagens:

Whilst bank rules are very handy - the auto reconciling of transactions can cause problems if rule set up incorrectly. Would be great if there was an option to make bulk transaction changes.

Elena
Tax accountant, Austrália
Contabilidade, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Good software, has been better few years ago

4,0 há 11 meses

Comentários: I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer support needs a lot of improvement. Yet I think other competitors have their problems and overall MYOB is the best soft for a small business.

Vantagens:

I love the soft is so user-friendly. I have been using MYOB since 2006. As an accountant I use XERo, quickbooks, handisoft. I think that from the end user point of view MYOB still easiest business software. From an accountant point of view it is also very user friendly. It helps me fix the mistakes my clients made with an ease. Bank reconciliation used to be great, now, after some modifications it is much worse. Yet , overall I think that MYOB is still the sest business solution for a small business in Australia

Desvantagens:

Customer support is not existent. Many of my client switched to Xero or quick books because of terrible customer support in MYOB

Valentina
Marketing Manager, EUA
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

MYOB Business Is a Sensational Accounting Solution

5,0 semana passada Novo

Vantagens:

This accounting solution has been working so well for use due to its effective features. MYOB Business has been highly reliable and easy to use.

Desvantagens:

I do not have cons for MYOB Business. MYOB Business works so well.

Resposta do MYOB

há 2 dias

Hey Valentina! Thank you for taking the time to share your thoughts! We're glad to hear it's been an easy experience using MYOB Business.

Matthew
Director, Austrália
Construção, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Don't start your business accounting with a regrettable decision, look elsewhere!

1,0 há 4 anos

Comentários: Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.

Vantagens:

Reasonably easy to use but have found Xero to be much better in almost every way.

Desvantagens:

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

Quentin
QS Estimator, Nova Zelândia
Construção, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

MYOB Business - Great Software for medium sized businesses

4,0 há 3 meses

Vantagens:

The financial reporting abilities of MYOB Business are very good and very well developed. They present accurate and real time reports that allow for a large volume of information to be automatically reported from a business management point of view. The ability to add specific permission levels to individual users is also highly valuable as the there may be some layers f information that the company does not want the individual to have access to which is something MYOB has done really well.

Desvantagens:

MYOB is more costly than a number of other accounting software packages on the market, although it is more powerful and has more functions. From a personal point of view the user interfaces feel outdated. Although they are very powerful and have a lot of functionality it presents as though it is a 20 year old version of windows.

Resposta do MYOB

há 3 meses

Hi Quentin, thanks for taking the time to lead a review! Love hearing that your choice to partner with MYOB has been successful.

Brian
Managing Director, Austrália
Serviços de eventos, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

MYOB XO - API Integration A Game Changer

5,0 há 2 anos

Comentários: Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.

Vantagens:

Due to the complexities of our business MYOB XO was the standout choice.

Desvantagens:

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

Brendan
Brendan
Actor/ Writer/ Producer, Austrália
Usuário do LinkedIn Verificado
Entretenimento, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Full of features.

4,0 ano passado

Comentários: Great option for this doing day to day business, May be a little expensive for those just starting out.

Vantagens:

Packed with features for invoicing and accounting needs.

Desvantagens:

Very expensive when compared to similar products.

Ellsi
Owner, Nova Zelândia
Entretenimento, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Good to start but difficult with finer details.

3,0 ano passado

Comentários: It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Vantagens:

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Desvantagens:

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

Linda
BAS Agent, Austrália
Contabilidade, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Daily Bookkeeping

3,0 há 4 meses

Comentários: On the website version I am completely frustrated. Why is it that I can not open in the app version when the file has been shared with me via the website version??

Vantagens:

Bank Feeds, Date Lock, Balance Sheet, GST Report

Desvantagens:

Lack of functionality on website, can't use the find transaction feature.

Resposta do MYOB

há 4 meses

Hey Linda! Thank you for taking the time to share your thoughts, we really appreciate it! Regarding the Find Transaction feature, this link here has further information and instructions on how to use it: https://help.myob.com/wiki/display/myob/Finding+transactions If you're continuing to experience an issue, don't hesitate to reach out to us on any of our social channels or Community Forum - I'll make sure we get to the bottom of it for you. Cheers, Amanda.

Micheal
Marketing Director, EUA
Hospitais e Saúde, 1.001–5.000 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

MYOB Business Is a Highly Reliable Accounting Solution

5,0 há 4 dias Novo

Vantagens:

This accounting software has been so reliable. MYOB Business works so well for us. MYOB Business is easy to use.

Desvantagens:

No cons about MYOB Business. MYOB Business is brilliant.

Resposta do MYOB

ontem

Hey Micheal! We're really glad to hear MYOB Business is working well for you. Thank you for taking the time to share your thoughts. Cheers, Amanda.

Daniel
Surveyor, Austrália
Engenharia civil, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Get your act together

2,0 há 3 anos

Comentários: works well when it does, is terrible when it doesn't with zero customer support!

Vantagens:

Easy to use. If you have a computer, you can access everything

Desvantagens:

Glitch with reconciliation. You have to go back to the dashboard if you want to reconcile a different account (each time) have been trying to setup bank feeds for credit card for years. Have been unable to update credit card details or pay the bill for the product for 2 months. Very annoying to log into, nearly every time you have to log in two or three times before you actually log in. If you like waiting on the phone to talk to someone, only for the call to time out after 40mins or get put through to some white noise, again and again this is the company for you.

Joanne
CEO, Austrália
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

MYOB - easy to use, does what you need

5,0 há 3 anos

Comentários: Offers features that I need to do to manage the Company Financials. Support has been great and responsive.

Vantagens:

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

Desvantagens:

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

Jennifer
Operations, Austrália
Varejistas, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Ok platform at the time however went with Xero

3,0 ano passado

Vantagens:

I needed the ability to access accounting transactions online.

Desvantagens:

What I liked least about MYOB business is that is was very limited therefore went with Xero.

Kara
Tax Agent, Austrália
Contabilidade, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Myob

5,0 há 2 anos

Comentários: Very easy to use. Clients are happy with it and also find it easy with minimal questions

Vantagens:

The ease of using this program. Being able to get into clients accounts and finalising their work.

Desvantagens:

I have no issues to report with this program.

Mark
director, Austrália
Transporte marítimo, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Absolutely disgraceful back up service.

1,0 há 4 anos

Comentários: A very unprofessional company. I have been using MYOB for over 5 years and have found the service disgraceful. The service is the worst of any company I have ever used. They take forever to answer a phone call and quite often after waiting u to an hour for hepl, the phone is disconnectred. I need to call them agaion and try for help.
I did not leave hoping for MYOB to improve its service. Also the work to find an alternative. Just now i spent 3/4 hour and they hung up after the wait.

Vantagens:

Nothing. Very bad service. No service. The software was very hard to use. I accepted and learned more. No ease of use.

Desvantagens:

The complete usability and back up service.

Jason
Director, Austrália
Hotelaria, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Ongoing extortion, third world support, buggy and terrible reporting

1,0 há 5 anos

Comentários: A can't imagine a business could do worse than this product, go elsewhere and save yourself the hassle.

Vantagens:

It didn't fail on install... that's about it!

Desvantagens:

I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete. Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again. And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!

Joshua
Administration, Austrália
Clínica de saúde mental, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Great software for small business

4,0 há 2 anos

Vantagens:

User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop.

Desvantagens:

Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc.

ELLIE
ADMIN & ACCOUNTING MANAGER, Singapura
Engenharia mecânica ou industrial, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: SoftwareAdvice

Friendly user

5,0 há 5 anos

Comentários: To be more flexible on forms and reports

Vantagens:

Editing and backup easy to manage and restore function for any error or lost of data to be fixed easily

Desvantagens:

Cannot customise report and limited on letters and character to be insert. Control on printing page is not user friendly

Kate
Accounts Administrator, Nova Zelândia
Hotelaria, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Accounting software to begin with

4,0 há 5 anos

Comentários: Good for small business and do not need to worry about back up when you are using cloud version

Vantagens:

Have most of the function and very stable software.

Desvantagens:

The platform looks a bit old fashion and payroll function is not easy to use.

Jade
Office manager, Austrália
Construção, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good basic accounts system

4,0 há 6 anos

Vantagens:

Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.

Desvantagens:

I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.

matt
director, Austrália
Construção, Profissional autônomo
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas anteriormente:

A must for any small business

4,0 há 2 anos

Vantagens:

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

Desvantagens:

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

Glenn
Software Developer,
Software, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Can not export or import anything useful. Locked in.

1,0 há 7 anos

Comentários: I would avoid unless you only want to use it for a small business with no plans to grow to the stage where you need to upgrade your accounting software. Also requires a internet connection to run.

Vantagens:

Easy to use for a small business. Its web based so you dont need to install any software, and you can use it from any location where you have internet access.

Desvantagens:

Import and export data options VERY limited. Can only import items and contacts, can only export a account and journal summary for your accountant. This means you cant use Essentials with a 3rd part system, or export your data if you later decide to stop using Essentials, effectively locking you in. Would make it difficult for a growing business to upgrade to a more advanced accounting system, you would need to manually enter all your records from scratch.

Harinder
Managing Director, Nova Zelândia
Engenharia mecânica ou industrial, 2–10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: SoftwareAdvice

Call center people don't know what they are doing or how to setup licence properly

4,0 há 5 anos

Comentários: Horrible experience so far with MYOB, time I have waste every day to get my MYOB going is beyond limit as I have other things to do.

Vantagens:

Overall software is not bad but support team is not trained enough to sort out all the issues customer might have. I know my licence issue not been resolved from last two months!!!

Desvantagens:

I'm trying to sort out my licence issue from last two months but unfortunately it is still keep going. I have to spend couple of hours on phone to get it sorted and they assure it won't happen again but after couple of weeks and sometime every next day it stop working and keep asking for renew your subscription. I'm very much pissed off with support people as it seems like they don't know shit and I'm thinking to change to xero instead.

Marcus  Maciej
Marcus Maciej
Art Director, Austrália
Usuário do LinkedIn Verificado
Usou o software para: 6 a 12 meses
Fonte da avaliação

The interface is ok but the customer service is terrible

3,0 há 6 anos

Vantagens:

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

Desvantagens:

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Melanie
Retail Clerk, Austrália
Varejistas, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Easy to use for Small Business

4,0 há 6 anos

Comentários: I've been using MYOB Essentials for about 2 years now. It's a simple system for a small business.

Vantagens:

Great import feature for bank accounts (main bank accounts are available - some smaller banks are not able to auto import) Simple payroll functionality Easy account reconciliation

Desvantagens:

There is no simple search facility across the database - you have to enter each screen to perform a search Reports are hard to find and dates are