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Sobre Exclaimer

Serviço premiado para criar e adicionar assinaturas profissionais a todos os e-mails enviados via Microsoft 365 (antigo Office 365), Microsoft Exchange e Google Workspace.

Saiba mais sobre o Exclaimer

Vantagens:

Easey to implement and integrate with O365. Very good manulas and support.

Desvantagens:

Exclaimer is linked to the email provider so if the provider is having problems, then Exclaimer will have problems. This is expected but worth mentioning.

Notas do Exclaimer

Pontuação média

Praticidade
4,3
Atendimento ao cliente
4,4
Recursos
4,3
Relação qualidade/preço
4,4

Probabilidade de recomendação

8,4/10

O Exclaimer tem uma classificação geral de 4,6 em 5 estrelas com base em 575 avaliações de usuários no Capterra.

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Filtrar avaliações (575)

Ankor
Ankor
freelance, Espanha
Usuário do LinkedIn Verificado
Rádio e televisão, Profissional autônomo
Usou o software para: Mais de um ano
Fonte da avaliação

A tool that saves my life

5,0 há 2 anos

Comentários: When I saw it for the first time I saw it somewhat complicated, until I could configure it correctly it was very difficult for me, once configured everything was great.

Vantagens:

when you have it configured it's great, you can add more people and the signatures are applied and updated automatically.

Desvantagens:

The worst thing is used, the design could improve, there is time that I have to use manual mode.

Thomas
IT Manager, Canadá
Seguros, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

The best signature solution out there.

5,0 ano passado

Comentários: I would recommend this product to anyone who is looking for a quality signature management solution.

Vantagens:

This product is one of the few that can be easily set up, configured, and managed, making it a "set and forget" solution.

Desvantagens:

You get what you pay for and while this product is more expensive than it's competitors, it outshines them in every way.

David
IT Consultant, Canadá
Serviços e tecnologia da informação, Profissional autônomo
Usou o software para: Mais de dois anos
Fonte da avaliação

Cominng from the Exclaimer Outlook Signature takes some learning

3,0 há 3 anos

Comentários: The Outlook Signature service was not perfect but preferable to the move to the Cloud one, unless you are starting from scratch with the Cloud service. Lots of gotchas and learning curves to overcome if going from one product to another. Tech support was good. Overall it is not really intuitive, and creating signature templates is not very easy if you have to have logo's and other disclaimers to worry about. The fact that multiple templates cannot be used at the local Outlook level is very disappointing but was told this will be addressed shortly. So overall, not impressed.

Vantagens:

Cloud based is centralized access. Works well with MS 365 online Outlook.

Desvantagens:

Steep learning curve. If you have many templates from previous onsite solution, it is very hard to make it work in cloud based model. Not intuitive. Multiple templates do not work when trying to copy signatures down to local Outlook client. Initial setup from MS 365 accounts is not easy. Templates created using the Outlook Signature solution are not portable to Cloud version, which is time consuming to re-create if needed, else use Exclaimer's service to do that at extra cost. The subscription model will get expensive in time.

Adam
Director of Multimedia Technology, EUA
Entretenimento, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Slightly dated UI, but capable system

5,0 há 2 meses

Comentários: I've been using it for over 2 years now with minimal issues. The main downside is that it took our IT team about a year to get around to implementing some custom AD fields to sync with Exclaimer, but the system is flexible enough that we were able to move forward with more manual methods until the dev work was completed.

Vantagens:

Exclaimer provides all of the needed organization and sectioning for our business with 3 distinct units that all rely on separated branding and control.

Desvantagens:

The UI is a little dated, and sometimes it can be tricky to get custom AD fields to sync correctly to Exclaimer.

Dev
Systems Administrator, França
Gestão de organizações sem fins lucrativos, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Professional signatures, very versatile

5,0 ano passado

Vantagens:

The features I most use are the signature tester and troubleshooters, which can help you to determine what signature a particular user will get when sending to certain recipients. You can have separate internal and external signatures or even change your signature details by recipient domain, so if you have a partner organisation that you're happy to share your mobile number with, but wouldn't give that out to the public, you can do that.The signature setup is very versatile and there are some simple but effective things that you can't do with e.g. Exchange mail flow rules - conditional separators, for example, which will only appear when the attributes are non-blank. This stops the stray commas or dashes which we had in our old rules.

Desvantagens:

I still find it a little hard to know if I have the correct group setup for which emails get sent via Exclaimer, as we don't have all our users on it yet. I think I had a little bit of trouble also with the sync group for whose attributes to sync so I ended up just getting it to sync them all. That does mean you can trial what signatures would look like for people who aren't yet using Exclaimer.I also find it hard when you have a lot of different signatures, to know if you've arranged it correctly, as you can have folders (which have their own criteria for which users to apply to) and then signatures within those - it's therefore possible to assign a signature to a user but not assign that user to that folder, or vice versa, and not have the signatures applying that you think you do. I'm not sure there's a better way to do it though, and that's why you have to set it up in a way that makes most sense to you and also use the troubleshooter/sig tester to check that you have done what you think you have.

Guy
IT Manager, Reino Unido
Educação superior, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Auto organisational signatures, bye bye messy signatures

5,0 há 4 anos

Comentários: Overall, we are very happy with Exclaimer Cloud.

Vantagens:

The Exclaimer software was very straight forward to integrate with our Office 365 system. If you have not used Office 365 connectors before don’t worry. Exclaimer provide comprehensive but easy to follow instructions. Using the Exclaimer editor is fairly straight forward, once you get the hang of the template editor you realise how powerful email signatures can be.

Desvantagens:

We did have a couple of teething issues but I think this was more part of the learning curve rather than a problem with the software. Also, when we have new members of staff the auto sync runs every evening. The manual sync is a bit slow.

Jeff
Jeff
Operations Manager, EUA
Usuário do LinkedIn Verificado
Imóveis comerciais, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Gets the job done for a decent price

4,0 há 3 anos

Comentários: Overall, for the price and simplicity, I would recommend Exclaimer Cloud. It functions well on the user end. Is very simple to train for end users. A bit frustrating and complicated to manage, but nothing that any operations or IT team couldn't handle.

Vantagens:

Reliable service, haven't had any down time. Competitive pricing structure Broad capability for rules with the signatures

Desvantagens:

The interface can be frustrating to use. Changes sometimes do not save or windows close randomly. Can become very frustrating while designing complicated signature with a lot of rendering rules. The user database updates when a user is added, but not when one is deactivated. This can get frustrating if you forget to reduce your license count. Some of the rules do not apply as you would expect - it can take some time to get used to, but isn't overwhelmingly difficult. Can cause mail routing issues with Barracuda or other email threat management software. Not impossible task to work around, but many of our emails were flagged early on in our implementation.

Tiago
Head of Systems & Cybersecurity, Portugal
Serviços jurídicos, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Very Helpful tool to a big problem.

5,0 há 2 anos

Comentários: We work with exclaimer for 3 years now and we don't have any complains. Extremely easy to implement and manage. The tech support available is one of the best on cloud products that we subscribe.

Vantagens:

- Easy to manage. - Easy to implement. - Addin available for signature display in Outlook. - Value for the organization. - Tech support is awesome.

Desvantagens:

- It can be pricy with organizations with thousands of users.

MIchael
Chief TECHNOLOGY Officer (CTO), EUA
Gestão da educação, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

The Remote workforce and your company's email branding

5,0 há 2 anos

Comentários: It has met our schools vision of unifying our communications .

Vantagens:

it integrates, is easy, reliable and deploys instantly. We can modify to meet changing environment like when our school accomplished Accreditation. Adding the log and making a hot link was a snap.

Desvantagens:

NA. We have yet to find a limitation that has caused us grief, concern or in need of support.

Ewoud
System administrator, Países Baixos
Alimentação e bebidas, 201–500 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas anteriormente:

Good solution

4,0 há 10 meses

Comentários: Configuration went without any problems and once implemented users had no issues anymore as they had with the previous solution.

Vantagens:

The ease of creating signatures. The drag and drop solution works really wel. When users have been assigned multiple signatures, they can very easy switch between them.

Desvantagens:

When adding groups to a signature, the group must be mail enabled. Also the user signatures are not visible when sending from a shared mailbox.

Michael
President, EUA
Editoras, 11–50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Does the job, but lacks features and setup is intricate

4,0 há 3 anos

Comentários: It has been OK. Aside from the signature HTML editor limitations mentioned above, the service does what it is supposed to do with G Suite. It's a clever hack they're doing to add signatures to outgoing messages through G Suite without actually channeling mail through the Exclaimer Cloud SMTP servers. G Suite checks in with Exclaimer Cloud on every message sent (regardless of sending client - web, mobile, or desktop), and if appropriate, it tacks the signature on to the message. Then, the modified message with signature goes out via G Suite's SMTP servers, so there's little danger of spam issues. By and large, I'd say this is a clever product that does its job well, and with more enhancements to the admin tools, it could be a five-star product. It just needs time to mature.

Vantagens:

This product does exactly what it is supposed to do - once it is set up. The initial setup of the service for G Suite is *very* intricate. You must follow every last detail exactly in order for the system to work properly. However, that being said, their instructions are perfect. While lengthy and technical, as long as you follow their instructions to the letter, the service will work and it will work well. After initial setup of the G Suite integration, using it is a breeze.

Desvantagens:

There are different flavors of their products depending on your mail server setup. We use G Suite, and their signature builder for G Suite is very limited. Yes, it is functional. It's not bug-laden or broken in any way, it's just limited. You do not have access over the source code for what you build as a signature. You're forced to use their visual signature editor. For novices, that's probably fine. But if you know basic HTML and you're just looking for a simple table or block of text as a signature, their visual signature builder creates bloated, unnecessary code that isn't always compatible with every email client that receives it. This bloated code means that signatures might display differently if someone views your email signature in a different email client. If I had direct control over the HTML of my email signatures, I could minimize the bloat and strip it down for maximum compatibility. The G Suite version of their product, as of July 2021, does not allow you to so this. That is one of my few criticisms of the product.

Resposta do Exclaimer

ano passado

Hi Michael, We wanted to let you know that we have released an updated and improved version of our Google Workspace solution. It now offers exactly the same experience as our Microsoft 365 version. If you'd like to learn more, please feel free to book an online demo where we can run through all the improvements we've made. You can book your demo here: http://bit.ly/3JQtiPj Alternatively, if you have any questions, please do not hesitate to reach out to us. All the best, Exclaimer

Kofi
Head of IT, Reino Unido
Serviços financeiros, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Simple to use and good customer support

4,0 há 3 anos

Comentários: The support desk has proven to be very helpful and on a few occasions have gone above and beyond to resolve issues we have had and this has been greatly appreciated. Renewals are simple and painless, the product does what it is supposed to and does not create more problems than it solves.

Vantagens:

This turned out to be the simplest solution to our long debate on what our corporate signature should be and the fact that staff had a tendency to change what we had manually set for them, not to mention how labour intensive it was to manage the signatures for 50+ people. It has proven to be very simple to copy a created signature and customise it for particular departments or users or to celebrate certain company events, the tie-in to our M365 and AD makes it very easy to update job titles etc.

Desvantagens:

My biggest issue was just a small one in that we have used the service for so long that the signature designer application evolved to version 2 and all of our templates were on version 1 so limited in how much we can edit them. Other than that it has worked very well for us for the years we have used it and I haven't seen anything else priced competitively enough and with enough features to tempt us away from it.

Britten
Marketing Director, EUA
Maquinário, 501–1.000 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Not perfect but it solves a lot of problems for us

4,0 ano passado

Comentários: The problems we are solving is brand recognition and consistency in emails. Also comprehensive information consistency for each associate. It's convenient and helpful.

Vantagens:

Integration and set-up took the longest just getting all our employee info into the fields. But once set-up, it was fairly easy to use and manage. We love the ability to have different signatures for each of our divisions.

Desvantagens:

Not being able to turn off signatures on replies - you can, but it turns it off on all replies, including replying for the FIRST time to a customer or vendor. If a customer reaches out to you first and you've turned off signatures for replies, the reply you make to that customer and essentially emailing them for the first time, won't include your signature. We just wanted to be able to turn it off after you've replied or emailed someone for the first time within the same thread so there wouldn't be so many graphics in one thread. But right now, if you turn off the signatures on replies, it turns it off for every reply regardless if it's the 1st, 2nd, etc. There are also some problems with iOS where the images in the signature each turn into attachments to the email upon replies on mobile email. There is a work around but we are still having a few problems.

Yahia
Head of communication and IT, Egito
Serviços jurídicos, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Thanks Exclamer

5,0 há 2 anos

Vantagens:

Many templates and easy of use the system

Desvantagens:

Internal and external signature at the same time

Lauren
Director of Marketing, EUA
Imobiliárias, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

It takes a lot of energy to get it moving, but is good once it's going

4,0 há 3 anos

Comentários: People are happy with how it looks, but there are still so many loose ends I would like to figure out such as replies not being as large as the original email. Overall if you had customer service it would be very beneficial.

Vantagens:

I like that this software helps us control the signatures of our employees and make everything uniform.

Desvantagens:

We have two different divisions and one runs on Gmail and the other on Microsoft. The Mircosoft is much easier. Gmail went down the second day we had it running and delayed all of our incoming mail, but we haven't had much trouble since. I don't feel like the organization has great customer service. They are very nonchalant and it takes forever to get anything resolved. They will not pick up the phone or get on a Zoom to help you understand they make you figure it out on your own. If you don't have a really stong IT department I wouldn't recommend.

Resposta do Exclaimer

ano passado

Hi Lauren, We wanted to let you know that we have released an updated and improved version of our Google Workspace solution. It now offers exactly the same experience as our Microsoft 365 version. If you'd like to learn more, please feel free to book an online demo where we can run through all the improvements we've made. You can book your demo here: http://bit.ly/3JQtiPj Alternatively, if you have any questions, please do not hesitate to reach out to us. All the best, Exclaimer

Allan
IT Coordinator / Purchasing Manager, EUA
Gestão de organizações sem fins lucrativos, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Exclaimer cloud simplifies standardizing signatures

5,0 há 4 anos

Comentários: So far we have had no issues or complaints about the Exclaimer Cloud package. Even with the time it took for us to move data between attributes it was still far less than if we had to go in and configure each individual signature manually.

Vantagens:

The package easily integrated into our Office 365 environment and was up and running in a matter of 15 mins. We spent more time designing our signature than it took to configure the product, that was mainly because we were deciding how different attributes would be used and where their placement should be.

Desvantagens:

The only thing that we were disappointed in would be the attributes that we had to choose from. Prior to deploying the software we had gone through our Active Directory to see which fields/attributes we wanted to use. After configuring the program we found out that not all attributes could be synchronized between AD and Exclaimer. We had to then find attributes that could be used and transfer the data from the current attribute(s) and copy them into the new one(s) for all of our staff. That took some time to do.

Nathan
365 Engineer, Reino Unido
Rede de computadores, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Great software with a fantastic support team

5,0 há 10 meses

Comentários: We use it for 50+ customers and my overall experience has always been good. Any issues i cannot solve myself, the Exclaimer support team are always happy to assist. Special mention to [sensitive content hidden] in template building who is always happy to help.

Vantagens:

Integration into Office 365 is a breeze, the connectors do all the work for you. I usually love the ability to give the customer edit access to manage their own signatures.

Desvantagens:

I find the signature builder itself a bit difficult to use, sometimes i find the Inherit Text options dont save.

Lori
CEO, EUA
Mobiliário, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy Signature Block Software

5,0 há 3 anos

Comentários: Exclaimer allows our company to manage the users easily, as well as make temporary signatures quickly.

Vantagens:

I chose to use Exclaimer to integrate seamlessly with Microsoft. A couple days ago I set up an interim signature block for an Instagram contest for our LA Reps. It was fast, easy and I was able to set a start and stop time. At the end of the contest I simply need to switch the original signatures back on. I will also add that the customer support is quick and very heflpful.

Desvantagens:

I think it would be helpful for teh administrator to receive a notification that a specific signatuare ending date is approaching.

Ardit
Cybersecurity Analyst, Albânia
Transporte rodoviário e ferroviário, 501–1.000 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great product for Signature management

5,0 ano passado

Comentários: Overall, Exclaimer can be a valuable tool for organizations looking to manage and standardize email signatures, but it's important to carefully consider the specific needs and requirements of your organization before implementing it

Vantagens:

Helps us ensure that all employees' email signatures are consistent with the company's branding guidelines. This can help establish a professional image and reinforce brand identity in all outbound email communications.

Desvantagens:

The price could be a disadvantage for small businesses. Implementing the platform does require some technical expertise, but generally is easy to deploy

Rick
Director, Reino Unido
Gestão de organizações sem fins lucrativos, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Excellent service, takes all the hassle out of Office 365 Signatures!

5,0 há 2 anos

Comentários: Fantastic, I've used it for several years now, and recommended it countless times. It's taken all the headaches out of all aspects of signatures. Also, when I made a little booboo and it stopped working (my fault) - their support was fantastic - resolved the issue in the first suggestion.

Vantagens:

It does everything it says as well as it needs to - it's far easier than managing signatures manually. I started using it when it was just me - ensuring signatures get applied uniformly across all devices - it wasn't possible before - different apps have different capabilities - this isn't dependent on any features on apps or devices

Desvantagens:

Nothing really - I guess they could give it away for free? Seriously though, it does exactly what it says on the tin.

Duncan
ICT Manager, Reino Unido
Gestão da educação, 201–500 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Excellent Signature management software

5,0 há 11 meses

Comentários: Exclaimer overall is a great bit of software that adds a real professional touch to the company, its overall easy to use, support is in the main very good and it has some great features.

Vantagens:

I like the fact you can very quickly have a signature up and running and applied to all users very quickly to get your started. As you become more familiar with the product its very easy to add more signatures and more complicated signatures to really stand out and collect customer feedback if needed.

Desvantagens:

Applying different signatures to different shared mailboxes doesn't quite work as we want with displaying them in the outlook client, however it does display them correct when leaving the org and applying to emails

Ambarish
SUPPORT Analyst, Austrália
Manutenção predial, 201–500 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Alternativas consideradas anteriormente:

Exclaimer review

5,0 há 3 anos

Comentários: Signauture deploument.easy to change for big users or subset of users

Vantagens:

Easy to deploy, customisation is easy with conditions

Desvantagens:

Intial design phase. No html features available

James
Creative Analyst, Reino Unido
Química, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Signature Management Made Easy.

4,0 ano passado

Comentários: Great. I've implemented Exclaimer in several companies I've worked at now. Its a nice tool and makes signature management easy.

Vantagens:

Exclaimer is a Plug, Setup & Play tool. It works in the background without too much interaction, which is great! Also the support team are really great and knowledgable.

Desvantagens:

The Admin panel could be better. I think its design is a bit old, the signature builder could be better, but really, its all workable once you get your head around it.

Moses
Technology Director, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Moving from ON Prem Exchange to Office 365

5,0 há 4 anos

Comentários: Overall it a great product and easy to use. I like it very much.

Vantagens:

I have used Exclaimer Signature for Exchange for years but now most of my clients are moving into Office 365 because of costs and availability to their data. Exclaimer Cloud was the niche I was looking for to get my clients into the Office 365 environment with little or no changes for my templates. Exclaimer Support was great at taking my current templates and converting them into Exclaimer Cloud.

Desvantagens:

Two things that annoy me about the product is the time it takes a long time to me (15 minutes) to see my changes on a user implemented, such as if I change a cell phone number on a user I then have to force a data sync for it to take effect. Another issue it that the software does not access all information about a user that you can do in Exclaimer for Exchange. I used the notes field for user credentials ( MBA, PHD etc) and Exclaimer Cloud does not give you access to that data, so be warned.

Ahmad
Director, Reino Unido
Contabilidade, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Great signature tool

5,0 há 10 meses

Comentários: Overall very satisfied with the product and will be happy to recommend to anyone that would like to control and deploy consistent on-brand email signatures across their team.

Vantagens:

Exclaimer is great as it enables us to deploy consistent signatures on brand to all our team irrespective of which device or app their emails are sent through.

Desvantagens:

The signature creature tool builder could be a little better, sometimes it feels a little clunky.