---
description: Tudo sobre Loom: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Loom - Preço, avaliações e classificação - Capterra Brasil 2026
---

Breadcrumb: [Home](/) > [Programas para Fazer Vídeo](/directory/31677/video-making/software) > [Loom](/software/191187/loom)

# Loom

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> Ferramenta de comunicação interna que permite que a mensagem seja compartilhada instantaneamente por vídeo.
> 
> Conclusão: 520 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Resumo

### Quem usa o Loom?

O Loom ajuda as pessoas a se comunicarem com mais eficiência por meio de vídeo.

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.7/5** | 520 Avaliações |
| Praticidade | 4.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.4/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais |
| Recursos | 4.5/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Atlassian
- **Localização**: San Francisco, EUA
- **Fundada**: 2013

## Contexto comercial

- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Canadá, Estados Unidos, Filipinas, França, Irlanda, Itália, México, Nova Zelândia, Países Baixos, Reino Unido, Singapura, África do Sul, Índia

## Recursos

- Acesso para Celular
- Alertas/notificações
- Animação
- Anotações
- Biblioteca de conteúdo
- Biblioteca de mídia
- Captura de tela
- Captura de vídeo
- Chamadas de áudio
- Comentários/notas
- Compartilhamento de arquivos
- Compartilhamento de tela de celular
- Compartilhamento social
- Controles/permissões de acesso
- Criação de vídeos
- Desktop/Browser Sharing
- Discussions/Forums
- Edição de vídeo
- Ferramentas de colaboração
- Gestão de conteúdo
- Gestão de vídeos
- Gravação de tela
- Gravação de áudio
- Imagem de marca personalizável
- Inteligência artificial e aprendizado de máquina
- Painel de atividades
- Pesquisa e filtro
- Rastreamento de engajamento
- Relatórios e análise de dados
- Relatórios e estatística
- Subir para YouTube
- Suporte por vídeo

## Integrações (8 no total)

- Dropbox Business
- Gmail
- Intercom
- Microsoft Teams
- Slack
- Trello
- Zendesk Suite
- inVision

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Programas para Fazer Vídeo](https://www.capterra.com.br/directory/31677/video-making/software)

## Categorias relacionadas

- [Programas para Fazer Vídeo](https://www.capterra.com.br/directory/31677/video-making/software)
- [Ferramentas de Colaboração](https://www.capterra.com.br/directory/15/collaboration/software)
- [Software de Comunicação de Equipe](https://www.capterra.com.br/directory/31033/team-communication/software)
- [Software de Gravação de Tela](https://www.capterra.com.br/directory/31975/screen-recording/software)
- [Software de Compartilhamento de Tela](https://www.capterra.com.br/directory/31738/screen-sharing/software)

## Alternativas

1. [Snagit](https://www.capterra.com.br/software/209649/snagit) — 4.7/5 (498 reviews)
2. [Microsoft Teams](https://www.capterra.com.br/software/168668/microsoft-teams) — 4.5/5 (10975 reviews)
3. [Slack](https://www.capterra.com.br/software/135003/slack) — 4.7/5 (24071 reviews)
4. [OBS Studio](https://www.capterra.com.br/software/164144/obs) — 4.7/5 (1073 reviews)
5. [Zoom Workplace](https://www.capterra.com.br/software/144037/zoom-video-conferencing) — 4.6/5 (14553 reviews)

## Avaliações

### "Loom Review" — 5.0/5

> **Johna** | *24 de fevereiro de 2026* | Serviços ao consumidor | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: I thought it was a nice visual way to show examples for training material for my staff. It was nice to be able to send videos in live time.
> 
> **Desvantagens**: The speed was hard to figure out at 1st but once I played around with it I was able to figure it out with no issues.

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### "he fastest way to explain anything async, indispensable for remote teams" — 5.0/5

> **Matias** | *21 de outubro de 2025* | Publicidade e marketing | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: What I like most is how quickly I can record, share, and get watched. Screen + camera setup is frictionless, links are instant, and viewers can add comments or emoji so I know what landed without a meeting. For remote work this collapses back-and-forth emails into a single clear video. Screen capture quality is crisp, the editor is simple for trims, and the AI features (summaries, titles, and chapters) save real time when I’m sending demos to clients or explaining tasks to my team.
> 
> **Desvantagens**: There isn’t much to dislike, but the web editor is intentionally lightweight, so fine audio mixing or multi-track polish still requires exporting. I’ve hit an occasional hiccup with uploads on spotty Wi-Fi, and organization can get messy if your workspace grows without naming rules or folders. None of these were deal-breakers.
> 
> I’m Matías, founder at Anunzi (marketing + AI). We used a paid plan for a year and then paused mainly because our project volume dropped, not because Loom under-delivered. During that period, Loom became our default for demos, client updates, and internal explanations, it consistently reduced meeting time and shortened feedback cycles. From a security standpoint, sharing controls and link privacy have been clear and reliable for client-facing content. Value for money is excellent if your team records regularly; even on lighter months, the AI summaries and instant sharing justify the tool when you’re remote. Customer support has been responsive the few times we reached out. Screen capture is stable, file sharing via links is effortless, and for remote work Loom has been the most effective “show, don’t tell” solution we’ve tried. Five stars from me because it meaningfully improves communication speed and clarity.

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### "Loom review" — 4.0/5

> **Rakhi** | *27 de março de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10
> 
> **Vantagens**: It lets me explain something without needing to schedule time with someone. It’s great for walkthroughs, quick demos, and giving feedback because the message lands with context—people can see exactly what I’m referring to. I also like that it’s easy to share and revisit later, so the same recording can help multiple people without repeating myself.
> 
> **Desvantagens**: One downside is that recordings can get scattered over time unless there’s a consistent way to organize them, so finding “that one video” later can take effort. Also, editing is helpful but still a bit time-consuming if you want a really polished outcome—sometimes it’s easier to re-record than to fine-tune a longer clip.
> 
> My experience with Loom has been very positive. It’s a simple tool that saves time, improves clarity, and makes async communication feel more natural—especially for explaining bugs, product flows, or status updates. While organization and light editing could be smoother, it’s still one of the most effective tools I’ve used for quick, clear communication.

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### "Disappointing Service" — 1.0/5

> **Amr** | *9 de março de 2026* | Serviços financeiros | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature.
> 
> **Desvantagens**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund.&#10;&#10;Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality.&#10;&#10;I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies.
> 
> Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot.

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### "Excellent Tool But No Longer for Small Businesses" — 4.0/5

> **Stephanie** | *16 de abril de 2026* | E-Learning | Taxa de recomendação: 5.0/10
> 
> **Vantagens**: Loom makes it really easy to record high-quality videos, both with just video and with a small video overlay over a screen recording. The built-in editor makes it super simple to polish videos, and sharing via link makes it easy to share videos with coworkers and clients and track engagement.
> 
> **Desvantagens**: The pricing has increased over the years, and more features continue to be hidden behind tiered paywalls. After the Atlassian acquisition, it also became really difficult to find answers in the support documentation without getting lost in a sea of Atlassian articles that just tried to sell enterprise-style packages. What was once an innovative and super streamlined tool that could be used in business and education has now been affected by the enterprise SaaS bloat.

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## Links

- [Ver em Capterra](https://www.capterra.com.br/software/191187/loom)

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