17 anos ajudando empresas
a escolher o melhor software
Sobre Germain UX
Ferramenta de supervisão da experiência do usuário (UX na sigla em inglês) e também uma plataforma de big data, gerenciamento de desempenho de aplicativos (APM na sigla em inglês), gestão de processos de negócios (BPM na sigla em inglês), monitoramento do usuário real (RUM na sigla em inglês), automação, em tempo real, sem interrupção.
Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.
The learning curve is a bit steep, probably expected from a fully featured monitoring platform. I struggled to get started and it took a lot of time to find my way in the documentation.
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Germain apm great tools for monitoring your site
Comentários: i have great experience in germain APM tools
Vantagens:
German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.
Desvantagens:
Sometimes forget password option on login page is not working properly also for new user it is very difficult to understand apm tools all functionality so we need proper documentation of all functionality.
Good Monitoring tool
Comentários: Easy to use and the analysis also provide diffrent dimensions which we never used
Vantagens:
Last Year we started using Germain for monitoring our Salesforce SAML applications and now we are extending its support to analyze/automate other Oracle applications. We have used many performance monitoring software earlier however Germain is easy to use, can be used by a wide range of our internal departments & provide option to review the code-base for optimal outputs. The best part is it provide a RCA for issue too, be it the code, network and a insight into database. We were trying to create a complex report for the new accounts created by our sales partner(Individual/Team wise) with respect to Date, Geography, Sales Theater, Revenue and Agreement time and we were able to integrate all in the Dashboard which gave us a holistic view of our sales and we use the report weekly to boost performance.
Desvantagens:
The only cons I can see is that the reports can be a little more user friendly(However all features are available if you do a detailed search) and eye catchy in terms of visibility like colour & chart types
Resposta do Germain UX
há 4 anos
Thanks Manish
Awesome Product
Comentários: The UI of the product is little hard to understand for new customers. Sometimes login system takes too much time to response.
Vantagens:
Germain APM have many features. User session tracking feature one of them. It's very advance tracking system that track user's every event in in his application. I like the feature.
Desvantagens:
It is a very useful product. I used their user session tracking system and it works great. It can help people to get analytics of the user session events in the application.
Resposta do Germain UX
há 4 anos
Hi Mohammad, thanks so much!
usage experience for 6m+ period and its impact on the product
Vantagens:
Step-by-step instruction for the setup is clear, it goes smooth and easy. Great documentation and support. Specifically per our project needs our techops/dops team was able to setup monitoring Java app with germain APM very quickly (CPU and memory usage and HTTP requests (inbound and outbound)), and after that we were able to improve performance of the application drastically for the timeline of last 4 sprints. Also error rate have enormously decreased after fixing some crucial bugs (that been reported by APM). Currently setting up monitoring for (native) Android app. Experience with Germain APM is outstanding. Pricing is reasonable. Definitely recommend it to use. This is a perfect fit for startups and mid-size projects.
Desvantagens:
Documentation is a bit outdated in some places, e.g https://germainapm.atlassian.net/wiki/spaces/germainAPM/pages/99221657/User+Automation+Testing+using+Selenium . But QA automation team was able to resolved all the technical clarification with support.
Resposta do Germain UX
há 4 anos
Thanks for your review Eugene. We are in the process of updating our doc so it reflect the new release we have spent 14 months building! :)
Complete Tool for IT
Comentários: Server and Network Infrastructure monitoring.
Vantagens:
Germainapm is a complete tool that an IT of every organization really needed. It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit. The software interface and functionality are well detailed. What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.
Desvantagens:
The wizard in deploying new task like monitoring is a little bit confusing for a new user, however still it can be learn easily.
Resposta do Germain UX
há 4 anos
Thanks for your review Alexandre. We are working on enhancing the ux of our config wizards so a non-it person can easily use them. We are looking at having this ready by end of 2020. thanks again
A Swiss army knife
Comentários: the tool allowed, in just one place, to keep the development, test management, and monitoring of the created / tested elements
Vantagens:
I found a powerful tool, very complete because it has several resources in one place For those looking to manage their applications, this Swiss army knife comes to improve the performance of your team and will add a lot to your production. I still haven't seen anything like it. You can monitor how many times the page is accessed, how many clicks each button has received and generate a complete quantity report and performance, which you can use for your management team or your devteam. Automate your tests and repeat as many times as necessary to ensure quality in your application. Manage consumption of your APIs, both GET and POST Analyze KPIs and user experience through the Analytics menu. But if you don't have a lot of knowledge, Wizards can easily guide you and make your life easier.
Desvantagens:
The aplication doesn had a kind of log of changes, but it send you a e-mail when something happens
Resposta do Germain UX
há 4 anos
Thanks you Silva. In our latest available release, we do have log changes monitoring capability and audit trail for any configuration changes that are made..let me know if you need to discuss this.
Germain APM Found very Useful solution for my enterprise
Comentários: actually the best thing is we can get all the things in one place without paying extra charges and Germain APM is very useful in this pandemic because I can schedule meetings with my team easily, overall helpful when we experience any issue for my products
Vantagens:
Germain APM found a powerful tool, easy to use and get all the resources that need for my enterprise, the features are liked most, we can do the testing, automation, monitoring, and get analytics at one place, apart from these things we can schedule meetings which is a very helpful feature for me in these days to collaborate with my team . Germain APM fulfills me all business needs. we get better quality in cheap price which is a good thing for any consumer
Desvantagens:
UI seems to be outdated need to improve and must-have mobile apps for both android and ios
Resposta do Germain UX
há 4 anos
Thank you so much Talal. We do have a UI look-and-feel revamp project (that is now possible since we just released a brand new UI using the best JS framework on the market in 2020). We have a mobile app for monitoring/troubleshooting of android mobile device and apps, and yes we need to provide IOS. Our new UI is built with a mobile-friendly JS framework so most users are going that way..but we are looking at building a mobile app as well. thanks again :)
germain APM
Vantagens:
I've been using germain APM for quite some time now. It is giving me very clear insights on the performance of my applications. It is very easy to use and navigate, even for non-experienced users. It has great collections of wizards that can help you with the monitoring and automation of your system. I also love that there is a Chrome extension now, for monitoring and debugging my JS code.
Desvantagens:
The only drawback is the large list of KPIs and SLAs that I have to scroll through to find the one I need, but I can live with that.
Resposta do Germain UX
há 4 anos
Thanks for your feedback Evgeni. Note there is a free-text search at the top of the screen for you to find KPI and SLA so you don't have to scrolldown.
Very convenient and gets the job done
Comentários: Great experience, saved us a lot of time and effort on resolving issues in our applications. It helped us focus on scaling our business.
Vantagens:
Setting up and configuring Germain APM is very straightforward, their documentation clearly specified what needs to be done. We really liked the convenience and their fair pricing. Their User Replay feature is great, it helped us save a lot of time on testing and figuring out the main cause of user-related issues. Germain APM has a lot of options for monitoring and analytics which can be used on almost any type of online business. We run a couple of web and mobile applications and mainly use their platform to enhance user experience and root out issues, their automated application code performance review is a bonus. Considering that they have a wide range of application support, we never felt that our choices were limited.
Desvantagens:
Although they have phone and email, it would be good to have a live chat option for support.
Resposta do Germain UX
há 4 anos
Thanks Ian. We will be having a chat support option by 8/30/20! :)
Great monitoring tool with lots of integrations for different services
Vantagens:
What I liked: 1. Integrations with lots of common tools 2. Different customization for monitoring configurations (like setting up hosts, HTTP Actions, etc.) 3. Documentation is awesome and really helpful. Very detailed steps (checked through the documentation for JS, VueJS, and Java)
Desvantagens:
What I didn't like: Although the application is very solid with a lot of features it also has a number of bugs. Sometimes I face performance might be better, especially during search or switching between steps while configuring something. Also, I am unable to login now after I changed my password with either old or new password. When I tried to log in using Google, it returned me back with a message I have to log in with email & password since I did signup in such way.
Resposta do Germain UX
há 4 anos
Thank you for this great feedback Roman and sorry for the trouble. The environment you used has an older version of germainAPM and is smaller (in hardware size and speed) than our more recent cloud instances, yet we will fix that for your instances and similar ones.
Best APM tool in market
Vantagens:
- It has very simple UI to get start and it also save your preferences to customise the feature set as per your need. Secondly, colourful charts really save your time and one can quickly get an idea of the application performance - Germain APM ability to support all types of applications whether it's a web, desktop or mobile application and on whatever technology stack it's built, you can simply manage all the application layers front end, back end, Servers, network etc. with single tool is amazing. - Getting automated Emails with set of Actions/Suggestion one need to take when any SLA fails is an awesome feature which helps you to keep an eye on application performance even when you are not accessing it - Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra. - Last but not the least, Germain APM feature which I like the most is its Customisation Review Tool (CRT) which identify potential functional and performance issues with their severity and suggest tuning recommendations as per best practices. You don't need to wait for the application to be in production to identify your issues. Though this feature comes with an additional cost but it's worth spending.
Desvantagens:
Due to the robust feature sets, initially it took some time to understand and properly use the application. But fortunate enough to have a very responsive support team available for help whenever needed.
Resposta do Germain UX
há 4 anos
Awesome thanks! and good call about newrelic which may have more features but germainAPM provides better insights..
german APM for application performance monitoring
Comentários: germain APM system is really an amazing tool that helps organizations in delivering the next generation high performing applications at the optimized cost of development, delivery, monitoring, and maintenance. Having this product helps us to identify the root causes of any issue, and provide an ability to fix them at the initial stage, thereby reducing rework and maintenance costs.
Vantagens:
1. germain APM is able to control the level of monitoring we wish to perform, from the whole echo system to just a few components. It has an ability to either proactively/ re-actively set monitoring options, which is very much customizable and well suited for various customer requirements. 2. The documentation of various components provided, from the dashboard, agents or JS script help us in the ease of setting up the monitoring systems. 3. Modern software requires monitoring in application server performance, business process performance, user experience, web page monitoring etc. germain APM & CRT are providing all these essential tools, which makes it an excellent product to be used for any product development. 4. Generally, Log-based information is lost, if not monitored properly. germain APM provides a single dashboard to monitor all anomalies within our application, which helps the development team to fix them proactively at the earliest.
Desvantagens:
1. I wish the documentation for all the tools can be better organized, and also training and tutorials can be created on youTube or any other video streaming platform for the benefit of all users. 2. Some of the links do not seem to be working: My Cloud Setting > Goal > Access Your Cloud (To Monitor, Analyze, Automate) https://undefined/germainapm/workspace/auth?sessionid=dmlrcmFtLmNwQGdtYWlsLmNvbTpQV0FTMDVOTldJ
Resposta do Germain UX
há 4 anos
Thank you. We were not expecting that much growth in a such a short time period..we have since enhanced our cloud infrastructure so you don't experience this issue any longer, sorry for the inconvenience and thanks again for you review! :)
Great solution for CRM and eCommerce projects
Vantagens:
I had been working with Sales CRM systems and eCommerce projects for about 3 years. So I’ve tested a lot of software to monitor visitors activity. And I should tell that Germain appears to be the best decision for us. Surely it has its pros and cons. I will tell you the most important from my side: Pros: - It doesn’t matter what browser you use - it works perfect on all of them. - Use Germain and you will knew every single click of your every single visitor. Following and analyzing visitors steps you will understand what he likes and what makes them to leave you site. - Mapping business to technical metrics helped us to improve UX a lot! By the way, metrics we get - simple and clear to understand. - Real -time. Real -time for monitoring your App, real-time support, real-time alerts when critical event happens (especially important for online banking process). It saved a lot of customers for us and our nerves) - Price.
Desvantagens:
- I wish Garmin will improve some interface features to make it more user-friendly and mark retired fields in red. But once you get it - it’s not really a problem to use.
Resposta do Germain UX
há 4 anos
Thanks for your review. Owing to your feedback, we now have all required fields marked red, so it is easier! :) we are also working on improving the UX of our dashboard but that is going to take till the end of the year before we complete what we have in mind. thanks again :)
germain APM review
Comentários: It is very user-friendly, easy to use and easy to understand different features available in the software.
Vantagens:
- A great platform for the health check of the network. Network latency, network bandwidth, memory usage, cpu usage, server availibility and more features are available. - User friendly platform for application management, server management, database management and the network management. The germain APM software helps greatly in monitoring KPIs as well as SLAs - Easy to walk through the options available on the APM screen and gives us full visibility for different widgets. Also, great easy to understand the documentation available for the end-user.
Desvantagens:
- One feature that I did not like is the presentation mode. Once, we activate the presentation mode and we hover the mouse on the screen, it keeps saying "Click anywhere to exit the presentation mode".
Resposta do Germain UX
há 4 anos
Thanks for this feedback. We are going to update the presentation mode so that nothing shows up above it while it is on. User will have to click anywhere on the screen to stop it, which is what you would expect. feel to reach out to us [email protected] and share more feedback :)
Great product, easy to use and provides in-depth insights
Vantagens:
Integrating Germain APM into my React app was incredibly simply (though coming from a technical background). After following the straight-forward wizard to set up tracking for my website, I just needed to download a JavaScript file, add it to my source files and add a script tag to my HTML document. Germain APM has many great features. Personally I really liked the user session tracking functionality. I could look at a user session and see a click-by-click view of how users interacted with my application. Really cool, and can see this being very helpful in debugging issues and in getting a granular understanding of how users interact with my site.
Desvantagens:
I found the dashboards a little slow to load, and though function quite well could probably be a little more stylish. Outside of that I found no real problems/issues interacting with the product. Integrating this product into your system might be more difficult for non-technical users though. If you’ve a technical resource to integrate that/set it up, you’ll be up and running in no time at all though.
Resposta do Germain UX
há 4 anos
Thank you for your review. User Session Replay has been indeed well received. As to the performance of our cloud, please reach out to us and we will get you upgraded to a faster instance (you are currently likely on a shared hardware). Wrt to your last point, we have an project to make configuration so simple that non-technical folks will be able to pick this up. stay tune :)
Great Product to Track App Performance and User Experience
Comentários: Germain APM gives you the ability to track, analyze and automate user flows for your mission-critical applications. The onboarding process is simple, fast, and user-friendly, allowing you to set business objectives such as KPI performance, application priorities, and SLA thresholds. The platform also offers a broad range of wizards that assist you in configuring your app monitoring. As the platform provides end to end control, it allows you to identify any issues and remedy them rapidly, whether it be a hardware component, network, or service. The scalability of the platform also gives you the capability to configure it for the most complex application scenarios making it a solution for organizations of any size.
Vantagens:
The onboarding process was simple, fast, and user-friendly. The platform has a wide variety of built-in wizards, making it easy to configure and automate monitors that align with your business service level agreements. The User Interface leverages many modern UX principles making it both intuitive and aesthetically pleasing. The dashboards return pertinent information and double up as the system's reporting feature making report creation efficient and straightforward. The platform offers end to end monitoring allowing you to identify any issues and remedy them.
Desvantagens:
Although the documentation is well written, it would be great to have a 'quickstart' tutorial that walks a novice user through the steps needed to get an APM state configured. The addition of some inline 'tooltips' would allow a user to navigate and configure the system without continually referring to the help documentation. After configuring an alert or monitoring parameter, it would be great to have a 'run now' feature to test that the config returns data.
Resposta do Germain UX
há 4 anos
Thank you Chris. We have just released our first tutorial out and will be working on enriching it over this year.
germain review
Comentários: While I was originally incentivised to try out germain APM, I found it to fit well to my needs so I will continue using it, and it gets my warm recommendation.
Vantagens:
Signing up for Germain was straightforward, and after a few onboarding questions I was welcomed by a wizard offering a large number of integration options to choose from. Java monitoring helped me find performance flaws in my code, and I could easily track calls that were happening. The website runs well and is easy to navigate, most of the time it would take me a couple of clicks to get the information I needed from it.
Desvantagens:
I had to make additional inquiries to get React scripts, which took a bit of time, but I managed to get it working in the end.
Resposta do Germain UX
há 4 anos
thank you so much for your feedback. will check what happened with React JS setup.
Awesome Software for Monitoring
Comentários: Awesome Software for Monitoring
Vantagens:
Germain APM is a full fledged feature to automate each type of business (health care, financial, retail, communication, media, manufacturer and many others) processes and analytics using most updated software technology with multiple types of graph for 24/7 business process monitoring, with best performance in multiple types of packages in lowest prices/rates and real user experience with multimedia stuff with every types of business covering the complete business documentation.
Desvantagens:
Application should have multiple social logins options like face book, tweeter, linked in and Instagram etc. And mostly users don’t like to fill surveys.
Resposta do Germain UX
há 4 anos
Hi Mohammad. Thank you
Good platform for real time data monitoring and analysis
Vantagens:
I like it could be used for any kind of Industry. It's really important. I can pull data from a lot of different resources and monitor them which is just perfect! And this list of resources is impressive. I also do really love this platform could build realtime Dashboards. Moreover, I can create custom Dashboards and set up custom Alerts.
Desvantagens:
It would be great to have a bit more data sources like iOS Application/iOS Device (iPhone/iPad) by analogy with Android Application/Android Device, ElasticSearch, some Flat Files, PostgreSQL, possibility to pull data from some API, Cloudera, MongoDB, Spark SQL.
Resposta do Germain UX
há 4 anos
Thanks so much!
Favorite AMP solution
Comentários: Once I was set-up and ready to go there was no looking back because, I was able to save time, as it's the most valuable asset for me. Instead of having multiple dashboards and automation tools having just one for all is not just cost-effective but also saves you from dealing with multiple platforms, support, and learning curves.
Vantagens:
It offers a variety of integration and it's a very good all-in-one solution for database integration, IMAP monitoring, and maintenance period in other words monitoring of any sort. I used for personal projects and already loving it, the documentation they offer is very helpful as a starting point.
Desvantagens:
There are few minor stuff that can be improved for example A short tutorial should appear first so the user can get familiar with the platform and not dive right in and blindly look for options. The learning curve will be much higher if there's no pop-up tutorial on first log-in, so users can familiarize themselves with the platform. Also, there should be a way under monitoring for users to filter Applications based on technology, OS etc.
Resposta do Germain UX
há 4 anos
Awesome Ardin, thanks! :)
Wordpress
Vantagens:
1- I don't need to be a programmer to develop a website with built-in purchases. 2- There are promotions in which you get a domain and pre-designed templates. 3- The Pricing is low.
Desvantagens:
1- Only the Blog is free 2- For adding more functions, I might pay through plugins. 3- The templates are limited, can not be customized.
Resposta do Germain UX
há 3 anos
Hi Brenda Thanks. To customize the templates and depending on which templates you are trying to customize, please go to the LEFT menu of germainAPM 1)analytics > rules 2)automation > email 3)system > templates hope that helps
Germain APM is all in one monitoring tool for us
Comentários: It really helps to save time and not need to spend time to find out different tools to measure your server and website performance. For me, it provides features that we are looking for at least.
Vantagens:
According to my experience, Germain APM covers a large number of operations which helps developers, administrators, and others to get very clear analytics of their application including easy to understand graphs and statistics. It saves a lot of extra time and money also by providing application monitoring service which is far easy to use and follow. What I like is it's GUI and statistics which represent almost everything about application performance.
Desvantagens:
I would say about it's pricing as it's quite good for companies but for individual developers, it could be a bit costly.
Resposta do Germain UX
há 4 anos
Thank you Rahul. Our entry level price is $29/month, giving all the features and upto 1 million metrics analysis or transaction execution per DAY, for developers or individual contributors.
Great solution for UX
Comentários: We liked it and thinking about the continuous use of this app
Vantagens:
1. great possibilities to increase your user experience. 2. the great amount of different configuration, features, dashboards. It gives you a great possibility to set up your process, reports, and so on. 3. Nice features, saves lot's of time and give a possibility to react quickly and make frequent changes
Desvantagens:
Hard to use at the beginning and configure
Resposta do Germain UX
há 4 anos
Thank you Roman. We are working on making features easier to configure.
First impressions about germain APM
Comentários: germain APM is a comprehensive and fully customizable software platform for monitoring business and IT infrastructure performance.
Vantagens:
Powerful dashboard system, fully customizable by experienced users. You easily can add new, edit, remove, reorganize and filter dashboard elements (called “portlets”). Extensive library of preconfigured KPIs and SLAs for user, business and IT infrastructure. Assisted configuration of goals by priority areas during the on-boarding process.
Desvantagens:
Lack of a streamlined user interface for non-IT people. The amount of visual elements displayed by default can be a bit intimidating for non-tech savvy users (suggesting fewer metrics during the initial use of the platform may help here).
Resposta do Germain UX
há 4 anos
Thank you Fabio. We are working on making germainAPM easier-to-user for non-it community and will be ready with a new version by 10/31/20
Germain APM - All you need for performance monitoring
Comentários: Overall experience was really good. I was able to go through portal without much training or looking around needed and still able to take advantage of most of the good features including UX monitoring which is a really good feature.
Vantagens:
Few features I really liked are 1. Real UX/RUM User Experience monitoring, its very hard to get run time data for UX user experience and Germain APM provides that 2. Support to variety of different platforms and service providers is really good 3. Overall UI for setup is very easy to find the things and setting up something like template is really good and handy feature.
Desvantagens:
Suggestion: It would be good if you can group servers or items by type, like UI in different group, Servers in different group and so on so that it would be easy to find
Resposta do Germain UX
há 4 anos
Thank you Ketki.