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Avaliações do Acronis Cyber Protect Cloud

Sobre Acronis Cyber Protect Cloud

O Acronis Cyber Protect é uma solução para fornecedores de serviços que integra, com ajuda de IA, proteção de dados e cibersegurança.

Saiba mais sobre o Acronis Cyber Protect Cloud

Vantagens:

Love the integration with Connectwise Automate.

Desvantagens:

No easy way to troubleshoot just why a backup job would be failing.

Notas do Acronis Cyber Protect Cloud

Pontuação média

Praticidade
4,1
Atendimento ao cliente
3,6
Recursos
4,2
Relação qualidade/preço
4,0

Probabilidade de recomendação

7,5/ 10

O Acronis Cyber Protect Cloud tem uma classificação geral de 4,1 em 5 estrelas com base em 76 avaliações de usuários no Capterra.

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Filtrar avaliações (76)

Russell
Russell
CEO, EUA
Usuário do LinkedIn Verificado
Software, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Has good potential, but needs improvement in alerts to be a viable solution

4,0 há 6 meses

Comentários: We moved to another product because we had backups fail even though it showed the client was green - this ended with support saying even though it says it is successfull we should always dig deeper - I disagreed.

Vantagens:

It is easy to setup and use, easy to implment and easy to manage multiple tenants.

Desvantagens:

When the backups don't work or have an error you don't always get notifications which is not good at all!

Stacy
Network Tech, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Acronis Review

5,0 há 7 meses

Vantagens:

I like the Ease of use and reliability.

Desvantagens:

The dashboard takes a while to load sometimes

Avaliador Verificado
Usuário do LinkedIn Verificado
Alimentação e bebidas, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Powerful tool for security and backup

4,0 há 2 semanas Novo

Vantagens:

Acronis Cyber Protect Cloud is a powerful tool for managing the security and backup of your devices.

Desvantagens:

Viewing security alerts on Acronis Cyber Protect Cloud is not intuitive enough

Tom
CTO, Suíça
Serviços meio ambientais, 201–500 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Acronis Cloud2Cloud Backup for Google Workspace creates huge data volumes

2,0 há 3 meses

Comentários: OK, but not exciting. Too expensive, given the data growth in the backup. Will choose another product next time

Vantagens:

We use the Cloud Backup. It has a good management console, great variety of data centers to store the backup, helpful sales staff and does the job - except for the issues raised. The initial setup was supported by a technical consultant, which was helpful. However, raising our issues with them did not help on the long run.

Desvantagens:

Excessive data growth, far above expectation for incremental backup; for Google Workspace Cloud to Cloud backup specifically; for Linux backups a little lesser degree, but still not explainable. Acronis claimed there was an issue but never resolved it, nor provided suggestions on how to re-configure the backup for better results. The management console is technically driven, so expect some minutes to learn their different configuration options or recovery process. Expect having to read the manual in detail when evaluating Acronis, as the details how the backup is performed seems to be part of our issue.

Timothy
IT Engineer, Singapura
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Acronis Cypber Protect Cloud - Jack of all trades, master of none

4,0 há 2 meses

Vantagens:

Able to backup different OS on different platform. Agent-less backup with VMware and hyper-V. All in one solution for backup, EDR, Microsoft 365 backup, Google Workspace backup, ticketing Easy to contact support as MSP

Desvantagens:

Backup estimation time is always inaccurate. Agent based backup all other platforms except for VMware and hyper-V. Difficulty when restoring backups stored in the Acronis Appliance. Very costly if storing backups in Acronis Cloud Can be confusing when integrating Acronis EDR and Windows Defender

Gábor
Gábor
Senior Programme Manager, Reino Unido
Usuário do LinkedIn Verificado
Telecomunicações, 10.000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Alternativas consideradas anteriormente:

Useful for PC configuration (image backup and restore)

4,0 há 2 anos

Comentários: Easy to operate because cloud backup can be performed with the same configuration as on-premises. Pricing is more economical than other services. An introductory one for those who do not use cloud services. We only restored the server as a test, but we converted the image to a model different from the physical server. Servers can be restored even in case of fire or disaster damage.

Vantagens:

Since the operation during backup is relatively light, the resource utilization rate during backup does not increase much, even on low-specification servers. Easy-to-install agents. Easy to understand user interface. Many functions help to secure your data.

Desvantagens:

Email notifications are sent after the backup, but the email notifications do not arrive if the server fails. It would be nice if the cloud side could send a problem notification email if the backup were not done on the scheduled date and time. Reasonably priced and easy to operate.

Resposta do Acronis

há 2 anos

Hello! Thanks for the review. As about the email notifications, you can enable alert for missed backups in the options of each particular protection plan. And then enable the daily recap about active alerts.

Nitesh
Nitesh
Sr Manager, Índia
Usuário do LinkedIn Verificado
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Acronis is absolutely a marvellous solution for complete Cyber Protection of critical Data

5,0 há 2 anos

Comentários: Acronis provides Data Security both as a backup as well as Data Protection against Ransomware attacks. The overall experience has been exciting.

Vantagens:

Ransomware ProtectionVariety of Workloads supported

Desvantagens:

There is hardly any feature to dislike. This solution is way ahead of its' competitors.

Jeff
Senior Integration Consultant, Canadá
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Acronis for MSPs

4,0 há 5 anos

Vantagens:

The ease of use to add clients and install agents

Desvantagens:

If you use it from distribution and not directly, reaching support is a bit challenging

Abhishek
IT Infrastructure engineer, Reino Unido
Segurança de rede e informática, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Best EDR + Backup solution

5,0 há 6 meses

Comentários: One of the best tool to do backup , EDR is great , Gives alerts and status of all the client devices in one page. Easy to run patches. URL filtering works well on enabled workloads.

Vantagens:

Great tool to backup , manage and protect endpoints

Desvantagens:

Limited support to Mac OS devices , Provisioning Mac devices is also tricky

Jeff
Jeff
ERP Software Implementation Specialist, EUA
Usuário do LinkedIn Verificado
Software, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Set it, Forget it, and Know That Your Important Data is Backup Up

4,0 há 6 anos

Comentários: I've been using Acronis backup products for nearly a decade, and their Cloud backup solution for about two years. I use it on a few computers, and it works very well on all of them! I typically use it to create a full image backup to a USB drive when I first get (and configure) a new computer, and then do automatic, file-level backups to the cloud on a daily basis.

Vantagens:

Acronis Backup Cloud is straight-forward to install and setup on your computer, then runs quietly in the background, and includes robust ransomware detection. It also has a cloud-based management console which allows you to manage and restore from your web browser. There are some great plans for those of us who want to use it on multiple computers. I also called their support to handle a minor issue, and they got it resolved very quickly for me.

Desvantagens:

The only thing that I wish was better, is using the web-based management console to mange backups that from multiple computers. It seems like it groups all of the files together in a mass, single directly, and I'd like to see this be able to be separated by computer name, etc.

Sam
Network Engineer, EUA
Serviços de informação, 2–10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Decent Back up Service

5,0 há 2 anos

Vantagens:

When the back up works, it works well. Support is helpful the one time I needed assistance.

Desvantagens:

Initial set up of the back up plans and creating a new client can get confusing. Sometimes the back up error messages are vague.

Georgi
Software Solutions Expert, Bulgária
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Acronis Cyber Protect Cloud review

5,0 há 3 anos

Vantagens:

All in one complex solution, that combines multiple solutions with one centralized console

Desvantagens:

Cannot find any cons about this solution :)

Benjamin
IT Manager, Canadá
Mineração e metais, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Simple and yet powerful backup software

5,0 há 2 anos

Vantagens:

It helps use to provide additional layer of data security and data loss prevention to our current Google Workspace environment. It is also very easy to deploy to end user clients to store encrypted backups of systems in the cloud. Support is fast and very dedicated to help you find a solution or suggest it to the dev team for implementation.

Desvantagens:

Nothing negative to say really, easy to implement and fast and dedicated customer support.

Matt
Engineer, EUA
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Terrible QA with new features. Not worth the hassle

1,0 há 7 anos

Vantagens:

Basic functions are easy to use. If all you want to do is basic Backup its usable. The webinterface is easy to learn as long as its working that day.

Desvantagens:

Software constantly has bugs and Acronis likes to implement new features that aren't ready. They often remove features and then tell us to "program" our own solution around it. As an MSP serving many customers, its not worth the trouble. When we had a critical restore that would not restore and we were told it was a "bug". A bug that means you can't restore is a deal breaker for a backup solution.

Joshua
IT Manager, EUA
Varejistas, 51–200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Solid backups, reliable restores

5,0 há 6 anos

Comentários: Overall this has saved us a couple of time from human error that could have set up back a lot of hours of work.

Vantagens:

The ability to dig into a backup and retrieve a file without having to download the entire backup is just awesome. I've used this feature multiple times and it's fantastic.

Desvantagens:

The admin layout took some getting used to, once you've got it, it's very functional and it makes sense, for me though it took me a couple of tries to grab hold of.

David
Cloud Engineer, EUA
Usou o software para: Mais de um ano
Fonte da avaliação

When it works, it's pretty good

3,0 há 7 anos

Vantagens:

The agent installer comes as an MSI so it can be deployed via script/GPO. the installation procedure is very quick.

Desvantagens:

When it works, it's decent. When it doesn't work, it's a disaster. The email notifications are nearly useless, with error messages that are cryptic at best; troubleshooting frequently requires assistance from support. Support is hit-or-miss, with initial (non-automated) response times running from a few hours to 2-3 days. It is possible for backups to be complete "successfully" but still be corrupted.

Mauro
Senior Analyst IT Administration, Canadá
Lácteos, 10.000+ funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Acronis simplicity

5,0 há 6 anos

Comentários: One of the most straight forward and seamless imaging and backup software I've ever used. Anyone can use it

Vantagens:

The simplicity of it using the software for personal or business use.

Desvantagens:

Nothing so far! I have never run into any issues using Acronis.

Ad
system engeneer, Países Baixos
Usou o software para: Mais de um ano
Fonte da avaliação

Fine product, works good

4,0 há 7 anos

Vantagens:

easy to manage from every location, many way to backup, to usb disk and the cloud, easy to recover from USB disk, and in case of emergency to recover from cloud

Desvantagens:

recover to other hardware is possible when there is an emergency (like fire ) you can recover from each location to other hardware

Peter
Director, Reino Unido
Usou o software para: Mais de um ano
Fonte da avaliação

All in one solution for both cloud and onsite backup.

4,0 há 7 anos

Vantagens:

The ease of setup and cloud console for overview of backups makes it an ideal solution for engineers and administrators to deploy

Desvantagens:

Ability to create customised reports for individual devices. At present option is not available to generate a usage report on a per device level.

Rafael
storage and processing architect, México
Software, 51–200 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

It has been a reliable tool

4,0 há 7 anos

Vantagens:

Easy Backups, Easy to administer console, friendly web interface, personalizabe, ready to use, simple update agents

Desvantagens:

Maybe, a easy way to view de backups Jobs, that there were more agents for different platforms and applications

Chuck
Product Manager, EUA
Usou o software para: 6 a 12 meses
Fonte da avaliação

Acronis support has been awful. Still don't have integration with ConnectWise working.

2,0 há 7 anos

Vantagens:

Makes backups at a reasonable price. Works with a variety of operating systems and offers a single dashboard for review.

Desvantagens:

Can't back up files as they are used. Can't get integration working with ConnectWise. Support is awful, we have a ticket that has been escalated and each step takes a week to get a response. About 4 weeks since starting the support ticket and still no answer.

John
IT Director, EUA
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Acronis Cyber Protect Cloud

5,0 há 3 anos

Comentários: it has been excellent from the moment of purchase

Vantagens:

The ease of use from downloading and installation of the product and the price was exceptional

Desvantagens:

I have not had anything that causes me to have a negative or least liked item

Christopher
Accountant & Bookkeeper, EUA
Serviços e tecnologia da informação, 2–10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Frequent issues with backup console site. Price per GB can get a bit expensive.

3,0 há 7 anos

Comentários: Learning more about the Windows OS when troubleshooting issues with the supportive Acronis support team members.

Vantagens:

It is cross-platform. You can install it on many different OS's, even outdated and unsupported versions of Windows. It is great for environments with diverse makeups.

Desvantagens:

It is buggy and not 100% reliable. The site goes down or becomes degraded for various issues regularly and it seems like there are issues with the US2 data center a lot.

Chad
engineer, EUA
Serviços e tecnologia da informação, 51–200 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Works well most of the time, easy

4,0 há 7 anos

Comentários: We got a cloud based console that help desk techs could use to easily manage customer backups. We feed that into Labtech and we have a pretty fault tolerant system to guarantee our customers good backups.

Vantagens:

The ease of setting up a new job. A few clicks, and both local and cloud backups can be provisioned.

Desvantagens:

The difficulty of resolving issues if things don't work automatically. If changing the VSS provider doesn't work, then you are at the mercy of Ingram Micro's tech support, and they just relay issues back to Acronis and waste time.

Tyler
Technician, EUA
Serviços e tecnologia da informação, 11–50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Overall good product. 95% works as designed with minimal effort to correct the errors

4,0 há 7 anos

Comentários: Cost effective backup for our customers. Nice to have an offsite backup that you can count on.

Vantagens:

Ease of setup and configuration is a huge plus. Being able to configure different jobs with bandwidth throttling is also a huge positive. Love the integration with Connectwise Automate.

Desvantagens:

At times getting notifications that a job has succeeded only to log in and discover there are actually failures. May not necessarily be a flaw with the software, but a location/configuration one.