--- description: Tudo sobre ManyChat: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ManyChat - Preço, avaliações e classificação - Capterra Brasil 2026 --- Breadcrumb: [Home](/) > [Programa de Inteligência Artificial](/directory/30938/artificial-intelligence/software) > [ManyChat](/software/206636/manychat) # ManyChat Canonical: https://www.capterra.com.br/software/206636/manychat Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/206636/manychat?page=2) > Crie bots do Facebook Messenger para marketing, vendas e suporte. > > Conclusão: 72 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 72 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.0/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.2/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ManyChat ## Contexto comercial - **Preço inicial**: US$ 15,00 - **Modelo de preços**: (Versão gratuita disponível) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500 - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Estados Unidos ## Recursos - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Bot pré-configurado - Chatbot - Comunicação multicanal - Imagem de marca personalizável - Inteligência artificial e aprendizado de máquina - Processamento de linguagem natural - Relatórios e análise de dados - Respostas automáticas - Segmentação - Suporte do cliente - Third-Party Integrations ## Integrações (10 no total) - ActiveCampaign - Google Sheets - Kit - Klaviyo - Mailchimp - Make - PayPal - Shopify - Stripe - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Programa de Inteligência Artificial](https://www.capterra.com.br/directory/30938/artificial-intelligence/software) ## Categorias relacionadas - [Programa de Inteligência Artificial](https://www.capterra.com.br/directory/30938/artificial-intelligence/software) - [Ferramentas de Marketing com IA](https://www.capterra.com.br/directory/34136/ai-marketing-tools/software) - [Software de Assistente de Vendas com IA](https://www.capterra.com.br/directory/34135/ai-sales-assistant/software) - [Ferramentas de Automação de Marketing](https://www.capterra.com.br/directory/6/marketing-automation/software) - [Software de Marketing Conversacional](https://www.capterra.com.br/directory/31562/conversational-marketing-platform/software) ## Alternativas 1. [HubSpot Marketing Hub](https://www.capterra.com.br/software/171840/hubspot-marketing) — 4.5/5 (6222 reviews) 2. [Systeme.io](https://www.capterra.com.br/software/198994/systeme) — 4.8/5 (2126 reviews) 3. [ActiveCampaign](https://www.capterra.com.br/software/79367/activecampaign) — 4.6/5 (2561 reviews) 4. [Brevo](https://www.capterra.com.br/software/132996/brevo) — 4.6/5 (3414 reviews) 5. [MailerLite](https://www.capterra.com.br/software/136603/mailerlite) — 4.7/5 (2257 reviews) ## Avaliações ### "The reference app for conversational design" — 5.0/5 > **Luciano** | *2 de dezembro de 2021* | Serviços de informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: The product is very easy to use: despite its high potential and the many things it allows you to do, the menus and features are always organized in an orderly and logical way. Good responsiveness and stability > > **Desvantagens**: I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram. In the free plan you can't do almost anything. > > Overall experience excellent: we are dealing with a product that does many things and does them well. After an initial start a bit quiet and with few integrations, ManyChat has been able to conquer and establish itself in the market for advanced features, such as integrations and templates. This is the platform that I recommend to anyone who is starting from scratch. ----- ### "The revolutionary ChatBot ever developed" — 4.0/5 > **Mugume** | *5 de outubro de 2023* | Entretenimento | Taxa de recomendação: 10.0/10 > > **Vantagens**: Its automation features, multi-channel support, and lead generation tools. I found the software to be rather user-friendly, particularly when setting up automatic messaging sequences and chatbots. Integrating with already-existing business processes can take several forms depending on the workflow's complexity and the particular tools and systems being used. It also provides integration possibilities with various outside technologies, making it simpler for organizations to integrate it with their current tech stack. > > **Desvantagens**: Requests for more functionality on the free plan, a learning curve for sophisticated automation, sporadic problems integrating based on current infrastructure, worries about shifting platform rules, and more. Although I found the platform to be user-friendly for creating chatbots, integrating it with some particular business processes proved to be somewhat challenging. > > I have typically been pleased with the ManyChat platform as a user. ManyChat has helped me overcome a variety of company obstacles, such as automating lead creation, marketing, and customer service. I value the advantages I've experienced, including increased effectiveness in managing repetitive activities, improved user engagement through tailored interactions, and the capacity to communicate with a larger audience via various channels. In order to better improve my experience, I have also mentioned platform policy difficulties and wanted extra functionality. Overall, ManyChat has shown to be an effective tool for boosting client interaction and optimizing my business procedures. ----- ### "It's great if you have a large, active, and engaged following" — 3.0/5 > **Joy** | *4 de novembro de 2024* | Varejistas | Taxa de recomendação: 6.0/10 > > **Vantagens**: Keywords, Referral Links, Sequences. I loved that I could use it for both Facebook and Instagram. The automation allowed me to connect with customers without having to be tied to my phone responding to messages. > > **Desvantagens**: During the pandemic, I used the program a lot, but it was becoming cost prohibitive. Manychat charges based on the number of subscribers you have, even if you never message them. Which is problematic when you take into account spam and bots. I was paying for people I wasn't even talking to. > > Overall, it was positive, and honestly, I may become a customer again one day. ----- ### "Great messenger chatbot and SMS marketing tool\!" — 4.0/5 > **Avaliador Verificado** | *21 de dezembro de 2021* | Bens de consumo | Taxa de recomendação: 9.0/10 > > **Vantagens**: Capture leads directly from Facebook / Instagram messenger using live chat support icons embedded on your web pages or directly from your social media channels. Automated response workflows make it easy to setup a customer journey, provide FAQs more organically, and capture emails or phone numbers for future marketing. > > **Desvantagens**: ManyChat has some decent API options via Zapier which allows access to most tools and native integrations with CRMs like Hubspot and Salesforce. However, this is only contact data and not behaviors. A more comprehensive integration on the CRM contact record that links to ManyChat's SMS and chat activity would be very useful for sales lead scoring and customer service. > > ManyChat is a comprehensive chatbot that will meet most professional marketers' needs. The free version would be sufficient in most small business applications. Highly recommend the automation and messenger campaign marketing tools. ----- ### "An Exotic Online Chatbot" — 5.0/5 > **Montrez** | *15 de novembro de 2023* | Construção | Taxa de recomendação: 10.0/10 > > **Vantagens**: I like how ManyChat supports integration with popular messaging apps like Facebook Messenger and Instagram. With a lot of companies you would not be able to do as much with Facebook Messenger and Instagram but ManyChat lets you. > > **Desvantagens**: Only thing I didn’t like about ManyChat is its support system. It seemed like you were almost not able to reach them. But overall, a great user base that helps out on other social media platforms. > > Overall Experience with ManyChat was phenomenal, i would definitely advise you to give it a try. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.capterra.com.br/software/206636/manychat?page=2) ## Links - [Ver em Capterra](https://www.capterra.com.br/software/206636/manychat) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Dados estruturados